Roca alliances is a specialized recruitment firm in the tech sector, connecting top talent with leading global companies. we provide tailored hiring solutions, ensuring the perfect match for each role. our deep understanding of industry trends allows...
Press tab to move to skip to content link select how often (in days) to receive an alert: business analyst location: bogota, co about sapiens sapiens international corporation (nasdaq and tase: spns) empowers the financial sector, with a focus on ins...
About this opportunity we're seeking an individual to join our team as a trusted account manager for strategic accounts. the experience manager delivers guidance to customers and partners alongside solution architects, managing involvement to ensure projects can succeed and bring value. the ideal candidate has a technical background in project implementations, leveraging experience to help customers use the product successfully and foster alignment between implementation teams and us. they thrive in being the sole representative for customers within our organization, collaborating with various internal departments to deliver for our customers. supporting customers and partners is critical to making projects successful, leading to happy customers that grow and expand with us. key responsibilities help accounts achieve business outcomes through technical delivery and account management. technical delivery management clients and partners will be coached to overcome usage and development issues related to our projects. solutions will be implemented following best practices throughout the project lifecycle. proactive engagement with recommendations when new features, solutions, or opportunities arise to improve projects will be provided. timely delivery will be ensured through prioritization, coordination, and communication. facilitation of communication and collaboration between partner, customer, and our team will be required. messaging from other departments will be reviewed to uphold the highest standard of service. feedback to improve internal processes and products...
As a seasoned developer, you will be at the forefront of crafting exceptional user experiences while ensuring robust backend and frontend systems. we are seeking a skilled developer to join our team and contribute to the development of web applications using cutting-edge technologies. you will play a pivotal role in translating requirements into technical solutions. main responsibilities: - develop, deploy, and maintain backend applications using java spring boot and frontend applications using angular. - collaborate with our team to deliver high-quality solutions. - write clean, maintainable, and well-documented code. - proactively identify and resolve performance bottlenecks to optimize application speed and scalability. - stay up-to-date with the latest technologies and best practices within the aws ecosystem. required skills: - intermediate to advanced english proficiency. - proven experience in backend development with a strong foundation in java (spring boot). - knowledge of frontend development with experience using angular. - familiarity with aws cloud services. - experience with relational databases. - understanding of restful api design principles. - proficiency with version control systems (git). - strong problem-solving and debugging skills, with the ability to troubleshoot effectively. nice to have: - experience with docker soft skills: - leadership - stakeholder management - problem solving - conflict management - relationship building - decision making - communication - proactivity - pragmatism - teamwork - strategy - control - adaptability - creativ...
Customer service team lead job description: - lead a team of customer service representatives, ensuring quality service is provided with every customer interaction. - manage operational performance to meet key performance indicators (kpis) and service level agreements. - analyze various reports and statistical data to measure production levels and identify root causes for underperforming areas. - develop solutions to improve business performance and partner success using critical thinking. - motivate teams through relationship building and real-time coaching. - develop incentive programs to motivate csrs to achieve desired outcomes. - collaborate with other departments within the organization to properly resolve issues. - bring in-depth operational knowledge and a thoughtful point of view when participating in partner meetings. - gain expert-level knowledge on all partner products and promotions. - demonstrate a positive work ethic and commitment to achieve the best possible outcomes. - act as a role model and exemplify our 10 things (cultural values). required skills and qualifications: - high school diploma or equivalent required. - some post-secondary education or completion of a post-secondary degree with a major in business combination of education and work experience will also be considered. - 1-2 years of experience in the contact center and/or customer service industry, with at least 1 year in a team lead/supervisory role. - experience dealing with escalated issues in a contact center capacity. - the ability to type 30 wpm with accuracy. - basic knowledge of goo...
Job summary: we are seeking a highly skilled data science expert to join our team. as a data scientist, you will be working on key projects for leading organizations in data mining and knowledge discovery, predictive modeling, trend modeling, simulation models (monte carlo), review of credit rating and scoring models, and quantitative support to the business and r&d; projects. key responsibilities: - work on high-profile consulting projects in the industry - develop and implement data-driven solutions to drive business growth - collaborate with cross-functional teams to identify opportunities for process improvement - design and deploy advanced analytics models to drive business outcomes required skills and qualifications: - recent graduates or final year students - desirable knowledge of modeling techniques (logit, glm, time series, decision trees, random forests, clustering) - strong academic record - strong computer skills - postgraduate studies and/or specialized courses are an asset benefits: - the best environment to develop talent - working on the highest-profile consulting projects in the industry - ongoing training plan to help you grow professionally - career development opportunities based solely on merit ongoing training plan: approximately 10% of business turnover is spent on training, which includes specialist knowledge courses, external expert courses, professional skills courses, and language courses. career development: - internal promotion based solely on merit - partnership-based management model offers all professionals the opportunity to beco...
Drive business growth as a key player in the private equity team. as a commercial principal, you will lead a team of professionals and oversee all aspects of our service offerings to private equity clients. key responsibilities: - develop and implement strategies to drive commercial growth and increase market share within the private equity market. - identify new business opportunities and partnerships to expand our service offerings and generate revenue growth. - drive the development of innovative solutions to meet the evolving needs of private equity clients and differentiate our offerings in the market. cultivate strong client relationships: - cultivate and maintain strong relationships with existing private equity clients, serving as their trusted advisor and primary point of contact. - proactively engage with clients to understand their needs, challenges, and opportunities, and identify ways to deliver added value through our services. - regularly visit clients to build rapport, gather feedback, and identify opportunities for upselling and cross-selling additional services. lead business development efforts: - lead the business development efforts within the private equity division, including prospecting, lead generation, and proposal development. - collaborate with the marketing team to develop targeted campaigns and collateral to attract new clients and promote our services effectively. - participate in industry events, conferences, and networking opportunities to raise our profile and generate new business leads. empower team success: - provide inspiration...
It strategy and governance specialist we are seeking recent graduates or final year students to join us in key projects for leading organizations in it strategy and governance, digital transformation, and risk management. this role will focus on working on strategic it plans, it servicing, project management office (pmo), transformation, organization, and efficiency etc. - implement specialist technologies for digital transformation, including architecture definition, big data, solutions development, tool implementation, etc. - manage risk and regulatory aspects, such as cybersecurity, data quality and data governance, etc. key responsibilities: 1. develop strategic it plans that align with organizational objectives 2. lead the implementation of specialist technologies for digital transformation 3. manage risk and regulatory aspects to ensure compliance 4. collaborate with stakeholders to identify areas for improvement requirements: - recent graduates or final year students - solid academic record - strong work ethic, maturity, responsibility, and ability to learn quickly - advanced user of programming languages, databases, and software engineering techniques - knowledge of other languages is desirable - postgraduate studies and/or specialized courses are an asset about us we offer a unique opportunity to develop your talent in a dynamic and international consulting firm. our team provides expert advice on business, risk, financial, organizational, and process-related matters to top companies worldwide. we have a clear career plan, offering internal promotions bas...
About us we are a global consulting firm delivering professional services throughout the project lifecycle. our expertise spans advisory, planning, design and engineering to program and construction management. our mission is to deliver a better world through our technical expertise, digital innovation, and commitment to equity, diversity and inclusion. our work - transportation: we design and deliver transportation systems that connect people and communities. - buildings: we create sustainable and resilient buildings that meet the needs of our clients and users. - water: we manage water resources to ensure safe and reliable supply for communities. - environment: we develop solutions to mitigate the impact of human activity on the environment. - new energy: we deliver innovative energy solutions that reduce carbon emissions and promote sustainability. what you will do you will lead complex projects with broader scope and higher monetary value. you will also lead direct reports and act as representative of the organization with external partners. the ideal candidate will have: - proven experience in managing projects. - excellent leadership skills. - a strong understanding of project management principles and practices. requirements - bachelor's degree in engineering or economic and administrative sciences. - 10 years of experience or demonstrated equivalent experience and/or education. what we offer - competitive pay and benefits package. - well-being programs to support employees and their families. - opportunities for career growth and development....
Mid-level product development engineer role we are seeking an experienced professional to join our team in bogotá, colombia. if you're driven by purpose and want to make a difference, please read on. about the job: - deliver innovative projects within defined timelines, resources, and scope. - translate requirements into various concepts, collaborating with stakeholders and experts. - lead testing solutions and consult with process and material experts for industrialization. - collaborate with fellow engineers to develop optimal solutions. - key technical knowledge holder for production process and product design. requirements: - bachelor's degree in mechanical engineering, industrial design, mechatronics engineering, or related fields. - experience in developing plastic products, injection molding, extrusion, and other plastic processing methods. - 3+ years of experience in managing complex project portfolios, business excellence, change management, and organizational skills. - knowledge of 3d modeling software (solidworks or cad). - analytical and problem-solving skills, strong organizational skills, excellent attention to detail, and high accuracy. - excellent english communication skills (verbal and written). - willingsness to travel (10-20% if necessary). benefits: we offer a competitive compensation package, as well as the opportunity to work with an enthusiastic, professional team in an international environment. about us: we advance life around the world by building healthy, sustainable environments. our company encourages employees to develop their talents...
Software quality assurance professional we are seeking an experienced software quality assurance professional to spearhead the quality and reliability of our software products. through comprehensive testing strategies and devops practices, this role will ensure seamless delivery of high-quality solutions. pivotal responsibilities - detailed test planning and execution: develop and execute comprehensive test plans for various systems, including data pipelines, ai/ml applications, web applications, apis, and erp systems. - test automation frameworks: design and implement test automation frameworks using suitable tools and technologies to enhance efficiency and scalability. - cross-functional collaboration: collaborate with infrastructure teams to set up and maintain test environments, ensuring smooth integration with development and operations processes. - performance testing and validation: conduct performance testing and validation for data pipelines between cloud platforms, ai/ml applications, web applications, and api integrations. - quality assurance process management: document and track defects, perform root cause analysis, generate and communicate test reports and metrics to stakeholders, and maintain testing documentation and best practices. essential skills and qualifications - technical expertise: 3-5 years of qa automation experience, strong programming skills in python, experience with api testing (rest, graphql), proficiency with test automation frameworks and tools, and knowledge of ci/cd principles and devops practices. - soft skills: excellent analytical...
Job title synopsis of the position: this role is a leadership opportunity that oversees infrastructure deployment, systems engineering, and application support. the ideal candidate will have a strong background in designing and implementing scalable, secure, and reliable infrastructure systems and platforms. key responsibilities - design, implement, and support infrastructure solutions in accordance with industry best practices and organizational standards. - ensure all solutions meet both technical and functional business requirements, including security, performance, and compliance considerations. - lead the integration of infrastructure with internal systems and external industry platforms, especially within the airline and travel ecosystem. - act as technical lead on multiple high-impact initiatives, providing expert guidance throughout the design, build, and deployment phases. - ensure infrastructure solutions are future-proof, scalable, and aligned with long-term architecture and business goals. requirements - 8+ years of experience in infrastructure deployment, systems engineering, or application support, preferably in complex or regulated environments. - proven experience designing and implementing infrastructure solutions in both data centers and cloud platforms (e.g., aws, azure, gcp). - hands-on experience with system architecture, configuration management, and automation tools (e.g., terraform, ansible, puppet, chef). - strong background in networking, storage systems, operating systems (linux/windows), and virtualization/containerization technologies (e.g....
Business development opportunity about the role - we are seeking an experienced professional to join our high-performing team. key responsibilities - identify and develop relationships with key decision-makers through targeted outreach, networking, and strategic partnerships. - source high-quality contract and permanent job requisitions from various industries and company sizes. - maintain and exceed sales goals as set by your manager, focusing on gross profit and start goals. - apply in-depth knowledge of the it consulting market to negotiate strong service contracts and fees, ensuring optimal gross profit margins. - cultivate effective internal relationships with recruiting partners to qualify job requirements and deliver top talent to clients. - stay up-to-date on industry trends and emerging technologies within supported sectors. requirements - demonstrated success in sales and new business development within contract staffing, ideally with 2+ years of experience. - proven ability to create tailored staffing solutions for diverse industries and company sizes. - excellent client relationship management skills, including negotiation and service contract maintenance. - strong analytical and organizational abilities to thrive in a fast-paced environment. - a results-driven team player with exceptional communication and presentation skills....
Job overview the trainer manager plays a pivotal role in ensuring seamless communication and organization within the team. this individual will oversee the effective management of a diverse team, focusing on delivering high-quality lessons on a large scale. responsibilities: - lead a global team of trainers, promoting collaboration and excellence. - implement strategies to maintain consistent lesson delivery standards. - maintain trainer compliance with internal performance metrics. - identify areas for trainer improvement and implement targeted solutions. - drive recruitment efforts, fostering a culture of growth and development. - oversee hr aspects related to the trainer team. - collaborate with cross-functional teams to resolve issues efficiently. - conduct regular performance reviews to support trainer growth. requirements the ideal candidate possesses: - a minimum of 3-5 years of managerial experience. - bilingual proficiency in english. - exceptional leadership, communication, and interpersonal skills. - the ability to adapt quickly to changing business needs and processes. - strong multitasking and pressure management skills. - experience in teaching is a valuable asset. - experience working in multicultural environments is highly beneficial. - a bachelor's or college degree. what we offer our organization provides: - a dynamic work environment where colleagues value growth and learning. - the opportunity to interact with colleagues from diverse backgrounds. - a young, international company culture that encourages innovation. - ongoing training and access ...
Logistics transformation leader at our organization, we pride ourselves on leveraging innovative solutions to revolutionize the freight industry. this opportunity is ideal for a seasoned professional who embodies our core values of curiosity, clarity, results, commitment, and teamwork. the successful candidate will be responsible for leading a team of 10 esrs, providing day-to-day oversight and driving individual and team development. they will possess a deep understanding of all customer processes handled by the esr team and review current internal workflows to identify opportunities for automation and faster execution. key responsibilities: - leads a team of 10 esrs, providing guidance and direction to ensure optimal performance - possesses a thorough understanding of all customer processes handled by the esr team - reviews current internal workflows to identify areas for improvement and implement process changes - collaborates with engineers to drive continuous improvements and system enhancements - supports business operations and ensures seamless execution of critical tasks - manages team zoom activity to support accountability and productivity - assists in new customer onboardings and ensures complete internal administrative setup requirements: - demonstrates exceptional leadership skills and ability to guide others effectively - communicates clearly and professionally with both internal teams and external stakeholders - brings a minimum of 2 years of experience in an esr role or a similar customer-facing position - proficient in quoting, booking, scheduling, an...
Job overview the workplace technology iam lead plays a crucial role in supporting the operation of sci's core operating platforms and end users. this involves managing o365 and azure identity management, ensuring it infrastructure stability, and collaborating with vendors for escalated cases. key responsibilities: - manage o365 and azure identity management and administration, troubleshoot office 365 message routing and delivery issues, and respond to critical system issues during and after business hours. - ensure it infrastructure stability for all global systems, managing and escalating support cases with vendors like microsoft support. - provide feedback on new enhancements and infrastructure design to the development team, ensuring continued efficiency of it services. - collaborate with the security team to track, analyze, and mitigate threats such as spam, malware, and unauthorized access to safeguard the organization's digital environment. - create and maintain iam documentation, ensuring it is up-to-date and aligned with global standards. - promote and embed save the children international's values of diversity, equity, and inclusion in all aspects of identity access management. required skills: - extensive experience in managing identity and access management solutions. - strong understanding of office 365, azure active directory, entra id, microsoft intune, and related identity management tools. - experience in single sign-on (sso), multi-factor authentication (mfa), and related technologies. - considerable experience in handling critical system issues and pr...
Full-stack software developer position we are seeking a highly skilled full-stack software developer to contribute to our innovative software development team. as a key member of our architecture team, you will play a vital role in designing, developing, and optimizing shared microservices while collaborating with front-end developers on user interface design. the ideal candidate will have a strong background in java, spring boot, and gradle, with experience in api-first development, testing methodologies, and containerization using docker. additionally, they will be proficient in vue.js, typescript, and front-end development, with a solid understanding of gitlab ci/cd and devops automation. job responsibilities microservices & back-end development: - design, develop, and maintain high-quality, scalable microservices using java and spring boot, adhering to best practices and architectural guidelines - follow an api-first approach, ensuring all services are well-documented and adhere to openapi specifications - implement and maintain shared libraries and components to streamline microservice development - develop secure authentication and authorization mechanisms using keycloak (oauth2, oidc, saml) to ensure robust identity management across services - write clean, testable, and well-documented code - participate in code reviews and contribute to improving code quality - provide technical support and guidance to product development teams on integrating shared microservices and identity management solutions front-end development: - develop and maintain user interfaces ...
Job overview key leadership roles play a pivotal part in the success of our organization. as a team lead credit, you will be responsible for managing team members and overseeing daily operations to ensure seamless delivery of high-quality services. responsibilities: - manage a medium-sized team by coaching, training, motivating, and conducting performance appraisals. - oversee daily operations and adhere to slas with business partners to maintain exceptional service standards. - establish and maintain strong relationships with global functional teams and business partners on a proactive basis. - develop relevant kpis for the area of responsibility and evaluate their effectiveness. - promote process improvements for efficient work and analyze problems to propose timely solutions. - maintain financial controls over the work performed and act as a backup for the manager of the area when required. requirements: - a university degree or equivalent experience in accounting or business. - a minimum of 5 years of relevant experience, preferably in order to cash, credit, and collections. - proven people management experience, including managing a medium-sized team. preferred qualifications: - familiarity with microsoft office or equivalent tools. - solid knowledge of sap and order to cash related functions. - effective communication skills in english and spanish. - ability to work independently and pay close attention to detail. additional information:...
Strategic partnerships associate job summary a strategic partnerships associate will assist with managing partnership implementation by coordinating with internal teams and external stakeholders and existing relationships. the associate tracks partnership performance using kpis, supports internal and external communications, manages projects and commercial priorities, solves partner-related issues, ensures compliance with requirements, and develops sales and training materials. key responsibilities - project management: help manage the implementation and execution of partnership agreements by coordinating internally with relevant teams (marketing, legal, finance) and externally with partners. - reporting and metrics: support the tracking and reporting on the success of partnerships, using key performance indicators (kpis) to ensure they are meeting the company's objectives. - support communications: work with stakeholders to support communications internally and externally. - solve problems: remove friction from workflows by solving customer and partner problems. - develop materials: develop sales and marketing materials that support the launch of new and existing partnerships in conjunction with establishing and maintaining process and documentation. requirements - education: bachelor's degree - experience: 1+ years of business development, client relations, or project management experience - skills: - excellent written and verbal communication skills for crafting proposals, presentations, and internal/external communications. - strong interpersonal skills for relati...
Empowering businesses to drive profitability through innovative solutions is a pivotal role at coupa. our total business spend management platform has revolutionized the way companies approach spend management, leveraging cutting-edge technology to provide unparalleled efficiency and visibility. pioneering innovation: we're at the forefront of innovation, harnessing the latest advancements in technology to deliver exceptional user experiences that meet the evolving needs of our clients. collaborative culture: our culture thrives on collaboration and teamwork, driven by transparency, openness, and a shared commitment to excellence. global impact: join a company where your work has a tangible, measurable impact on our clients, the business, and each other. the role of a sr. ux designer: enterprise software doesn't have to be complex or difficult to use. as a sr. ux designer, you'll play a crucial role in elevating our total business spend management platform to new heights, delivering best-in-class product experiences that exceed client expectations. your responsibilities: - apply design-thinking methodologies to create intuitive and engaging product experiences. - work with stakeholders to define system requirements and feature specifications. - rapidly iterate on designs and align on direction as needed. - lead or support user research efforts for discovery and design validation. - present designs and research findings and partner with developers for implementation. key qualifications: - 5+ years of design experience, including 3+ years in complex domains; prove...
We are seeking an experienced senior professional to lead our bogota team as a client service and operations manager. key responsibilities: - the ideal candidate will direct and manage daily operations to optimize efficiency, meet service level agreements, and foster seamless collaboration between departments. - supervising staff, managing workloads, providing training, and conducting performance evaluations are essential skills required for this role. - this position involves developing a high-performing team by creating a positive work environment and supporting ongoing professional development. - motivating and engaging employees, encouraging continuous improvement, and driving team performance are key aspects of the job. client management: - the successful candidate will be responsible for managing client relationships, understanding their needs, resolving issues, and ensuring exceptional client satisfaction. - ensuring adherence to service level agreements (slas) by monitoring and maintaining agreed-upon service levels is crucial for this position. business strategy: - the client service and operations manager will contribute to the overall business strategy by developing and executing plans to achieve business goals. - identifying opportunities for growth and expansion, exploring new business prospects, and developing strategies for growth are key responsibilities. requirements: - excellent english proficiency is mandatory. - a minimum of 6 years of experience in a management position within a business process outsourcing (bpo) environment is required. - a str...
Devops & site reliability engineer we are seeking an experienced professional to collaborate with premier clients from the united states and europe, contributing to pioneering digital solutions in a dynamic environment. about the role we require a skilled devops & site reliability engineer to maintain, optimize, and scale the infrastructure that supports our platform, ensuring high availability, performance, and reliability. key responsibilities: - deployment and management of web, mobile, and api applications across cloud environments - implementation and maintenance of monitoring and observability tools like newrelic, datadog, or prometheus/grafana - design and optimization of ci/cd pipelines using tools like azure pipelines, jenkins, or circleci - management of containerized environments with docker, kubernetes, and helm - building and managing cloud infrastructure on azure, aws, or gcp - writing automation scripts using bash and other scripting languages - development and maintenance of incident response processes and disaster recovery strategies must-have qualifications: - at least 3 years of experience in a devops, site reliability engineering (sre), or related role - strong hands-on experience with the deployment of web, mobile, and api applications - expertise in monitoring and observability tools (e.g., newrelic, datadog, prometheus/grafana) - strong experience with ci/cd pipelines and associated tools (azure pipelines, jenkins, circleci) - proficiency with docker, kubernetes, and helm - experience working with cloud platforms like azure, aws, or gcp - scrip...
Leadership opportunity: driving sales growth we are seeking a seasoned sales leader to drive business expansion and innovation in our high-performance closure solutions. about the role: this leadership position offers the chance to develop and execute a strategic sales vision that balances international sophistication with local market knowledge. you will be responsible for motivating and developing a close-knit sales team, establishing key relationships, and landing transformative deals. duties and responsibilities: - support and develop a talented sales team to reach newly formed kpis - collaborate with internal technical teams to ensure customer needs are met with the right product solutions - craft and execute a strategic sales vision that blends international sophistication with local market knowledge - build and maintain strong relationships with key industry stakeholders - oversee market analysis to identify new business opportunities and ensure competitive positioning - develop and implement pricing strategies in coordination with senior management - represent the company at industry events, conferences, and trade shows - participate in internal committees, audits, and compliance initiatives as required qualifications: - bachelor's degree in business, marketing, engineering, or a related field (master's degree preferred) - 5-10 years of experience in sales leadership, preferably in plastics, injection molding, or a related setting - recent experience in injection molding and the plastics industry - strategic sales expertise with a track record of achieving an...
Observability expert we are looking for a seasoned observability expert to drive the performance and efficiency of our systems. this is an exciting opportunity for someone with hands-on experience in monitoring tools and application performance management to make a meaningful impact on our dynamic and innovative projects. the successful candidate will have a solid understanding of apm solutions, cloud monitoring, and infrastructure observability. - key activities deploy and configure appdynamics agents to monitor chubb applications. - key activities manage daily operations of the sciencelogic (sl1) platform for hardware monitoring of on-prem devices. - key activities collaborate with development and support teams to build performance dashboards and health checks. - key activities analyze application code changes and adjust monitoring configurations accordingly. - key activities integrate alerts into service desk incident systems and the cmdb. - key activities drive deliverables alongside observability and sre teams to meet portfolio objectives. - key activities monitor application performance with a focus on slos and post-deployment behavior. - key activities use diagnostics tools to detect performance anomalies and work cross-functionally to resolve them. - key activities participate in change and incident management processes. - key activities identify monitoring gaps and provide recommendations to enhance observability....
Senior it systems engineer - cloud services we are seeking a seasoned cloud systems engineer to join our team. the ideal candidate will bring strong expertise in cloud infrastructure, security, and networking. key responsibilities: - cloud management: design, implement, and maintain cloud-based infrastructure with a focus on scalability, security, and performance. - manage cloud services (active directory, dns, dhcp, gpo, sql, and azure stack). - perform cloud migrations, deployments, and integrations with hybrid environments. - optimize cloud costs and performance through effective resource management. - support disaster recovery, backup solutions, and high-availability strategies. infrastructure & security: - ensure compliance with it security policies and best practices. - implement patching and monitoring processes for cloud and on-premises servers. - support network architecture design and optimization. it operations & support: - provide 2nd level support for the service desk team. - document and standardize it processes, including runbooks, designs, and automation scripts. - train and mentor it support staff in troubleshooting and best practices. - work collaboratively with the it architecture team to implement new solutions. - participate in it projects, including onboarding new technologies and services. collaboration & compliance: - ensure all implementations align with global it standards and governance. - maintain accurate documentation of configurations, changes, and processes. - participate in security audits and compliance assessments. - contribute to...
Driving process excellence as a team lead firm mission statement at our core, we empower families by offering innovative immigration solutions that keep clients in the united states with their loved ones, where they belong. our team is dedicated to fighting for what matters most – dignity and peace of mind. position overview the process improvement team lead oversees a diverse team responsible for creating and improving processes. this role involves guiding team members on process improvement methodologies, ensuring alignment with organizational goals and project management principles. key responsibilities 1. lead and mentor a diverse team of project managers, process engineers, and process improvement specialists to drive process excellence. 2. ensure team members apply lean and project management principles in all project work, fostering a culture of continuous improvement. 3. develop and oversee team member training and development programs focused on lean principles. 4. monitor project progress, manage resources, and remove roadblocks to ensure timely delivery and exceed expectations. 5. facilitate team meetings and 1:1's to review questions and process updates, promoting open communication and collaboration. 6. ensure project deliverables meet quality standards and expectations through rigorous evaluation and feedback. 7. supervise team members to provide regular reports on project progress and status, maintaining transparency and accountability. 8. serve as the primary point of escalation for complex or unique projects, resolving issues promptly and effectively....
Key roles and responsibilities: jeeves is a groundbreaking financial operating system built for global businesses, providing corporate cards, cross-border payments, and spend management software within one unified platform. the company operates across 20+ countries, serving over 5,000 clients ranging from venture-backed startups to smbs worldwide. with a mission to empower businesses with more efficient and cost-effective financial solutions globally, jeeves combines cutting-edge financial technology with exceptional team expertise to transform the business financial landscape. some of our achievements include being recognized as one of the information's 50 most promising startups in 2023 and winning 'fintech of the year' at the european fintech awards. job requirements: - fluent english; advanced/fluent spanish and portuguese ideal due to the company being a global business. - at least 2 years creating/managing anti-fraud rules for cards, payments, and transfers transactions (pix / boletos / ach / swift / others). - at least 2 years fraud strategy experience for cards, payments, and transfers. - advanced sql and excel knowledge. - basic chargeback process knowledge. - basic pix regulation knowledge. - experience researching and finding information to solve problems. - agile, adapting quickly to changes in the environment. - collaborative, team-oriented....
Full stack web developer conservation international protects nature for the benefit of humanity. through science, policy, fieldwork, and finance, we spotlight and secure the most important places in nature for the climate, biodiversity, and for peopl...
Conservation international protects nature for the benefit of humanity. through science, policy, fieldwork, and finance, we spotlight and secure the most important places in nature for the climate, biodiversity, and for people. with offices in 30 cou...
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