Observability Expert We are looking for a seasoned Observability Expert to drive the performance and efficiency of our systems. This is an exciting opportunity for someone with hands-on experience in monitoring tools and application performance management to make a meaningful impact on our dynamic and innovative projects. The successful candidate will have a solid understanding of APM solutions, cloud monitoring, and infrastructure observability. - Key Activities Deploy and configure AppDynamics agents to monitor Chubb applications. - Key Activities Manage daily operations of the ScienceLogic (SL1) platform for hardware monitoring of on-prem devices. - Key Activities Collaborate with development and support teams to build performance dashboards and health checks. - Key Activities Analyze application code changes and adjust monitoring configurations accordingly. - Key Activities Integrate alerts into Service Desk incident systems and the CMDB. - Key Activities Drive deliverables alongside Observability and SRE teams to meet portfolio objectives. - Key Activities Monitor application performance with a focus on SLOs and post-deployment behavior. - Key Activities Use diagnostics tools to detect performance anomalies and work cross-functionally to resolve them. - Key Activities Participate in change and incident management processes. - Key Activities Identify monitoring gaps and provide recommendations to enhance observability.