Why softwareone? success at softwareone is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. softwareone employees are energized, agile and are laser passionate about de...
Join to apply for the senior devops engineer. monitoring & observability role at lumenalta 4 days ago be among the first 25 applicants join to apply for the senior devops engineer. monitoring & observability role at lumenalta as a senior devops engin...
We are seeking an energy modeler to join our team. as an energy modeler, you will be responsible for analyzing and optimizing the energy performance of buildings. you will utilize energy modeling software and advanced engineering techniques to assess various design options and make recommendations for improving energy efficiency. - conduct energy modeling and analysis for new and existing buildings to evaluate their energy performance - utilize energy modeling software and tools to simulate building energy consumption and identify areas for improvement - collaborate with architects, engineers, and other stakeholders to integrate energy-efficient design strategies into building projects - perform calculations and engineering analysis to optimize building systems and components - develop energy efficiency measures and provide recommendations to enhance sustainability - stay updated on industry standards and regulations related to energy performance requirements: - bachelor's degree in mechanical/architectural engineering or a related field - proficient with equest - experience with energy modeling following ashrae 90.1 appendix g for code-compliance, leed and/or utility incentives - familiarity with mechanical systems for healthcare, life science and higher education buildings - experience with mechanical engineering and design - excellent organizational and communication skills - a shared passion for operational and embodied decarbonization of buildings in the built environment - excellent analytical and problem-solving skills - good communication and interpersonal skill...
Ai and machine learning opportunities this is an exciting opportunity to work as an ai and machine learning engineer, focusing on building and delivering cutting-edge products to clients. as a key member of our team, you will be responsible for working with our product teams to design, develop, and deploy innovative solutions using the latest ai and ml technologies. the ideal candidate will have a strong background in ai and ml, with expertise in developing and optimizing models using python and frameworks like langchain. they will also have a deep understanding of large language models, prompt engineering, and generative ai trends. additionally, they should have hands-on experience with retrieval-augmented generation (rag) techniques and vector databases, such as faiss, pinecone, or weaviate. our team values collaboration, innovation, and continuous learning, and we are committed to providing opportunities for growth and development. - develop and optimize ai/ml models using python and langchain framework. - design and maintain scalable, reliable ai infrastructure on cloud platforms (aws, gcp, azure). - integrate and deploy ai/ml solutions into production environments. - work collaboratively with cross-functional teams to deliver high-quality solutions. benefits - competitive salary and benefits package. - 100% remote work options. - opportunities for career growth and professional development. - collaborative and dynamic work environment. - access to cutting-edge technologies and tools. requirements - 4+ years of experience in ai/ml engineering or related field....
Business development manager about us we provide comprehensive in-line inspection solutions for the oil and gas industry. our goal is to ensure pipeline integrity through highly accurate data for maintenance and repair programs. we are committed to continuous product and service improvements, boasting one of the world's largest fleets of intelligent in-line inspection tools, covering pipeline diameters from 2 inches to 56 inches. job description - identify and pursue sales opportunities: maximize sales by identifying, qualifying, pursuing, and capturing opportunities with key clients. - presentation and consultation: deliver presentations to new clients to improve our market position and achieve financial growth. - collaboration and communication: work closely with various departments to ensure smooth delivery of services to the market and meeting customer needs. - industry knowledge: maintain an up-to-date knowledge of current and future regulations, legislation, and trends in the pipeline industry. - network and referrals: utilize long-standing customer relationships to effect referrals, network within key international o&g; clients, and provide marketing intelligence on trends, developments, and competitor activity. - trend analysis and new services: present business trends to top management for developing new services, products, or other initiatives. - sales planning: propose and agree upon detailed territory sales plans. - commercial contract pricing: advise on commercial contract pricing. - contract transfer: assist technical sales engineers in obtaining necessar...
Senior data engineer we are seeking an experienced senior data engineer to join our team. as a key member of our data engineering group, you will be responsible for designing and developing high-quality data pipelines, ensuring data accuracy and integrity, and collaborating with cross-functional teams to deliver business value. job description: - design and develop scalable, reliable, and maintainable data pipelines using various technologies such as apache beam, spark, and flink. - work closely with data scientists and analysts to understand their data needs and provide them with the necessary data infrastructure to support their work. - collaborate with other engineers to design and implement new features and tools to support our data platform. - develop and maintain documentation for data pipelines and processes to ensure knowledge sharing and consistency. - bachelor of science in computer science or related field. - english proficiency. - strong understanding of data processing concepts, including etl, data warehousing, and big data analytics. - experience with cloud-based technologies such as aws or gcp. - ability to communicate complex technical information to both technical and non-technical stakeholders. required skills: - data engineering. - data pipelines. - data warehousing. - big data analytics. - cloud computing. - apache beam. - aws. - gcp. - python. - java. benefits: - competitive salary and benefits package. - collaborative and supportive work environment. - professional development opportunities....
Job title: senior .net engineer we are seeking a highly skilled and experienced senior .net engineer to join our team. - this role offers the opportunity to tackle exciting challenges, build scalable solutions for high-load applications, and influence critical projects within a passionate and innovative team. key responsibilities: - develop and implement high-load backend apis and processes to support scalable applications. - solve complex technical problems that require deep expertise in .net and aws. - document application changes, develop updates, and ensure that solutions are well-structured and maintainable. requirements: - 5-7+ years of experience as a developer. - 5+ years of experience as a backend developer with .net core. - 3+ years of experience working with aws or azure, particularly with event-driven architecture (lambda, sqs, sns, and s3 / event grid, event hub, service bus). - deep understanding of c#/.net/net core, entity framework, and its core principles. - familiarity with restful apis, networking concepts, and rest clients such as postman. - solid experience with sql databases. - strong knowledge of design patterns, domain-driven design (ddd), and clean architecture. bonus skills: - experience with big data and high-volume data management. - familiarity with modern technologies for building pipelines and tools. - ability to understand business requirements and translate them into technical solutions. what we offer: - 100% remote work. - excellent compensation in usd or local currency. - hardware and software setup for remote work. - flexible ho...
Itil change manager position we are seeking a skilled itil change manager to join our organization. - this role involves managing and overseeing the flow of change requests to ensure they align with business objectives. key responsibilities: - leading change advisory boards (cabs) to review change requests and make informed decisions. - prioritizing changes to ensure they add value while balancing risks, resources, and timelines. - facilitating the smooth transition of changes from development to operations. - resolving conflicts and disputes related to change management processes. - documenting and reporting on changes, their impacts, and outcomes. requirements: - proven experience in itil change management, it infrastructure, and process management. - strong knowledge of itil frameworks and best practices, including change management policies, procedures, and tools. - familiarity with risk assessment and impact analysis for it changes, it governance, and compliance frameworks. - desired certifications: itil foundation (v3 or v4). benefits: - collaborative work environment. - opportunities for professional growth and development. - competitive salary and benefits package. additional information: - this position requires strong communication and interpersonal skills, as well as the ability to work effectively in a team environment. - the ideal candidate will have a strong understanding of itil principles and methodologies, as well as experience working with cross-functional teams....
Job title: project manager – colombia "> "> "> - a strategic project manager role that focuses on delivering high-value projects to customers, driving customer satisfaction and loyalty. "> "> about the role: "> we are seeking a seasoned project manager to lead our team in delivering exceptional project outcomes. as a project manager at our company, you will be responsible for managing cross-functional teams, developing and implementing project plans, monitoring progress, and ensuring timely delivery of projects. you will work closely with stakeholders, including customers, sales teams, and internal teams to ensure alignment and successful project execution. "> key responsibilities: "> "> - develop and implement project plans, scope statements, and schedules to ensure project success. "> - lead cross-functional teams to deliver high-quality project outcomes, including managing budgets, timelines, and resource allocation. "> - collaborate with stakeholders to identify and mitigate risks, resolve issues, and ensure project alignment with business objectives. "> - manage project finances, including budgeting, forecasting, and expense tracking. "> - analyze project performance data to identify areas for improvement and develop strategies to optimize project efficiency. "> - maintain accurate records, reports, and documentation to ensure compliance and transparency. "> - provide regular status updates to stakeholders, including project progress, milestones, and challenges. "> - ensure effective communication among project team members, stakeholders, and customers. "> -...
Expert code reviewer for ai model alignment the role of a code reviewer is critical in ensuring the accuracy, safety, and clarity of ai-generated code. we're seeking an expert with deep knowledge of go programming to review evaluations completed by data annotators assessing ai-generated go code responses. in this position, you will be responsible for reviewing and auditing annotator evaluations of ai-generated go code. your expertise will directly influence the quality of ai-generated code, and your work will contribute to the development of more accurate and safe ai models. responsibilities - review and audit annotator evaluations of ai-generated go code - assess if the go code follows the prompt instructions, is functionally correct, and secure - validate code snippets using proof-of-work methodology - identify inaccuracies in annotator ratings or explanations - provide constructive feedback to maintain high annotation standards requirements - 5–7+ years of experience in go development, qa, or code review - strong knowledge of go syntax, debugging, edge cases, and testing - comfortable using code execution environments and testing tools - excellent written communication and documentation skills preferred qualifications - experience in ai training, llm evaluation, or model alignment - familiarity with annotation platforms this is a contract position offering flexible work arrangements, competitive compensation, and opportunities for professional growth. if you are passionate about improving ai model quality and have the necessary skills and expertise, we encourage...
About the company: we're a pioneering real estate data intelligence platform transforming how investors and underwriters make decisions. awarded both the 2021 cre tech influencer award and ai excellence award, we've secured $50m in growth funding from top-tier investors including the world's largest ai investment fund. our platform has become so foundational that entire ecosystems of technology companies now build on our infrastructure, ultimately serving millions of end users in the real estate market. the mission: we're turning real estate investing from an art into a science by connecting and standardizing the industry's fragmented data landscape. our technology saves clients millions previously spent on manual data collection while enabling faster, more accurate investment decisions through advanced analytics and ai-powered insights. what you'll build: - advanced geospatial visualization tools that reveal property insights at scale - interactive dashboards for real estate investment analysis - the frontend architecture for our market-leading data platform - graphql/rest apis powering next-gen real estate applications - server-side infrastructure supporting complex data workflows tech stack you'll use: - frontend: react, redux, material ui, webpack - data layer: graphql, rest, postgres, geospatial libraries - infrastructure: docker, kubernetes (bonus) ideal candidate: - 6+ years building production applications with react/redux - strong experience with complex data visualizations - api design expertise (rest/graphql) - bonus: sql/postgres, startup experien...
Job description the role of digital marketing specialist is a critical part of our business strategy, focusing on the creation and execution of innovative marketing campaigns to drive demand and revenue growth. the successful candidate will have a strong understanding of digital marketing principles, with expertise in planning, activation, monitoring, and optimization of strategies. this includes the development of buyer personas and definition of audiences, as well as creating text ads in english based on available information or proposing english-language versions for translation into other languages. additionally, the specialist will contribute to budget allocation and ensure efficient budget management across paid advertising campaigns. responsibilities include participating in planning meetings, liaising with various teams to align on shared objectives and tactics, and ensuring no overlapping of efforts. other key tasks include reporting and dashboard creation, kpis management to track and improve results, and utm codes creation. the ideal candidate will be a creative problem solver with excellent analytical skills, able to work effectively in a dynamic environment and collaborate closely with internal stakeholders. strong verbal and written communication skills are essential, as is a working knowledge of tools in digital experience and demand marketing, such as google analytics and social media platforms. required skills and qualifications - 3-5 years of experience in digital marketing - strong understanding of digital marketing principles - familiarity with goo...
Marketing leadership role "> this is an exciting opportunity to work with a leading marketing intelligence company. you will join a global team with a diverse culture, where you can grow professionally and personally. "> the marketing manager is responsible for collaborating with senior leaders to build brand awareness and reputation, drive sales leads, and deliver exceptional client experiences across multiple marketing channels. this role requires working cross-functionally with various teams to develop and execute marketing strategies and initiatives that drive results. "> key responsibilities: "> - develop and manage content for marketing initiatives such as education programs and events - plan and execute global marketing events and campaigns - manage marketing plans, campaigns, and initiatives to ensure alignment with business goals - execute marketing campaigns through relevant channels to engage clients - build and maintain relationships with stakeholders across multiple levels - communicate marketing plans to relevant stakeholders to ensure coordination - collaborate with research and insight teams to create high-impact research and content - work with marketing operations teams to deliver roi reports and optimize marketing performance - develop digital marketing campaigns across web, email, social media, and display advertising - maintain the corporate website and create engaging landing pages - ideate and manage email and direct mail campaigns with the design team - maintain social media presence and collaborate with local teams on planning and execution ...
Job overview as a process excellence specialist, you will be responsible for driving efficiency and productivity improvements within our warehouse operations. your mission will be to identify areas of opportunity and implement data-driven solutions using lean methodologies. this is a hands-on role that requires collaboration with cross-functional teams to achieve operational excellence. you will design and track performance metrics related to inventory accuracy, service level, and process efficiency. your success will be measured by your ability to drive meaningful change and improve key business outcomes. this role offers strong career growth opportunities in logistics, supply chain, and process excellence. responsibilities 1. develop and implement process improvement initiatives to increase efficiency and reduce costs 2. collaborate with warehouse staff to coach and train on lean principles and tools 3. analyze data to identify areas of opportunity and develop recommendations for improvement 4. design and track performance metrics to measure progress against goals requirements - bachelor's degree in industrial engineering, logistics, or related field - lean six sigma certification (yellow or green belt) - 2-5 years of experience in logistics operations (warehousing, inventory, transportation) - strong analytical skills, including proficiency in excel and data analysis software - excellent communication and interpersonal skills what we offer a dynamic work environment that fosters innovation and continuous learning. we are committed to developing our employees' sk...
Quality assurance engineer we are seeking a quality assurance engineer to join our team. this role is responsible for ensuring the quality, usability, and performance of our products. job description as a quality assurance engineer, you will be instrumental in designing, developing, and executing manual and automated test cases for our products across salesforce, web, and api. - design and develop test cases to ensure the quality and usability of our products. - analyze business requirements and technical specifications to create effective test plans and strategies. - write, maintain, and improve test automation scripts and testing tools to enhance coverage and efficiency. - identify, document, and track defects; collaborate with engineering teams to drive resolutions. - conduct regression testing and maintain comprehensive, up-to-date test suites for released and in-progress features. - contribute to continuous integration and delivery (ci/cd) by developing and integrating automated tests and maintaining quality gates across multiple products. - design, execute, and analyze performance tests to ensure system scalability, reliability, and responsiveness. - promote best practices in quality engineering, such as code reviews and continuous process improvement. requirements - bachelor's degree in computer science or related field, or equivalent practical experience. - 5+ years of experience in software quality assurance, ideally within saas, enterprise software, or b2b/b2c product environments. - hands-on experience with test automation frameworks (e.g., junit, selenium,...
Design automation engineer opportunity "> we are seeking a highly skilled cad operator to join our team in the design of control solutions for the building automation industry. as a cad operator, you will be responsible for translating engineering notes, specifications, and sketches into formal working drawings. "> these drawings are essential for designing custom electronic and ddc control systems. the ideal candidate will have a strong understanding of drafting and engineering practices, as well as experience with autocad 2015 and autocad lt 2015. "> key responsibilities: "> - ensure final products match design intent by preparing submittal documentation such as data sheets. "> - maintain project drawing files, records, and documentation, including as-built drawings. "> - provide autocad and bim drafting support during the design stages for building automation system (bas) design engineers. "> - prepare electronic system drawings, including floor plans, riser diagrams, panel control wiring diagrams, electrical interconnection drawings, and termination diagrams. "> requirements: "> - proficient in ms outlook, word, and excel. "> - proficient in autocad 2015 and autocad lt 2015. "> - strong knowledge of drafting and engineering practices. "> - understanding of drawing sheet sizes, pen table files (.ctb), plotting on wide-format plotters, and adobe pdf. "> - experience with model space, paper space, and scale factors in autocad. "> - experience configuring and updating autocad external reference files (xrefs). "> - excellent written and verbal communication skills...
Job description we are seeking an experienced professional to join our team as a quality engineering leader. this role will involve guiding teams and clients in shaping and implementing quality strategies, driving complex project delivery, and developing the capability. key responsibilities - define holistic quality approaches for large client engagements - influence direction for complex, multi-workstream architectures - participate in discovery and delivery activities to set future teams up for success - define robust test automation architecture and apply and evolve open-source frameworks - architect trusted test automation patterns with high reliability and relevancy - coach project team members, and assist them in performing their project work - serve as a people leader, responsible for career development, performance evaluation, and alignment of people to client projects - support skill and behavioral interviews for new hire candidates - support business development activities as a quality engineering subject matter expert requirements - a computer science-based mindset is needed; a technology-based education is helpful. - candidates should have expertise in software quality principles and techniques, with experience in high-velocity software engineering teams. - familiarity with current and emerging tools and techniques is essential. about us we are a highly scalable, high-velocity build as a service firm. we work with clients in a flexible, collaborative, and repeatable methodology to create custom technology solutions for their most impactful initiatives and...
We're looking for a highly analytical individual to drive performance of our partner program and the overall ecosystem through reporting and analysis of key performance metrics. responsibilities: - provide timely financial and business analytics for decisions by partners and stakeholders. - develop actionable roadmaps for improving workflows and processes, and organize team objectives to focus efforts on key initiatives. - analyze and interpret data for multiple stakeholders in business development and partnerships. - keep knowledge bases current on all ecosystem partnerships to educate internal and external stakeholders. - participate in team meetings regularly to assess issues and identify improvements for more-efficient operations. - work with our specialist team to onboard new brand clients and manage the intake of partners to ensure they abide by best practices. - work with billing and accounting teams to drive established reporting, billing, and collections with partners. - analyze partner-driven sales pipeline performance and provide recommendations for areas of focus, improvement, and further opportunity. investigate addressable market to identify partnership opportunities. requirements : - 2+ years of experience in an analyst role. - advanced analytical skills, with experience collecting, organizing, and disseminating information accurately. - self-motivated and goal-oriented, with ability to work independently. - outstanding problem-solving skills, able to explain resolutions and best practices. - experience with crm tools and business intelligence software. -...
Job title: portfolio analyst we are seeking a skilled and detail-oriented portfolio analyst to join our team. the successful candidate will be responsible for ensuring the accurate recording of payments, managing cases, and maintaining compliance with key performance indicators (kpis). key responsibilities: - cash receipt management: ensure timely and accurate recording of cash receipts, bank transfers, and other forms of payment. - payment support requests: request and confirm payment supports from customers as needed. - banking portal consultation: consult banking portals with due care and reserve. - cash receipt allocation: allocate cash receipts according to support and analysis. - bank statement download: download bank statements as required. - mismatched item escalation: escalate mismatched items promptly. - reconciliation monitoring: monitor bank reconciliations using existing tools and perform updates and debugging as necessary. - cash receipt status reporting: report on the status of cash receipts to provide adequate support for analysts. - account reconciliation support: provide support for account reconciliations, assignment adjustments, receipt revisions, and reconciliation with external clients. required skills and qualifications: - education: students or professionals in fields such as public accounting, finance, business administration, or financial management. - experience: a minimum of 2 years of experience managing accounts payable processes. - technical skills: good level of ms excel and other ms office tools. - soft skills: excellent customer servic...
Job title: marketing project manager job description: we are seeking a marketing project manager to lead the execution of high-impact marketing initiatives. this role will involve managing multiple brands, coordinating campaign rollouts, and overseeing product launch timelines. - manage the execution of marketing projects across multiple brands—ensuring timelines, owners, and deliverables are clearly defined - coordinate campaign rollouts across paid media, email, influencer, and social - act as the main point of contact between internal teams, freelancers, and external vendors/agencies - oversee product launch timelines and go-to-market efforts, aligning all stakeholders - collaborate with creative teams to gather assets and ensure brand consistency - track performance metrics (roas, cac, conversion rates) and coordinate with analytics or leadership to report results - improve workflows and implement basic systems where needed (clickup, airtable, etc.) - own qa of campaign assets across platforms like shopify, klaviyo, amazon - lead cross-functional syncs and keep momentum across fast-moving initiatives requirements: - 3–5 years in marketing project management or campaign execution - e-commerce or cpg experience (bonus if you've worked with dtc or subscription brands) - excellent organization, time management, and communication skills - a self-starter attitude with strong ownership and urgency - confidence working in lean teams with little hand-holding - familiarity with tools like clickup, airtable, slack, klaviyo, meta ads, google ads, shopify location: this is a...
Job title: civil engineer estimator "> uptalent.io is looking for a skilled and experienced civil engineer estimator to join our team. in this position, you will be responsible for accurately estimating the costs of u.s based civil engineering projects. you will work closely with the project team to analyze project requirements, review construction plans, and provide detailed cost estimates. you will have the opportunity to work on a variety of civil engineering projects across different industries. this is a remote position, allowing you to work from the comfort of your own home. - assess project requirements and review construction plans to identify potential cost savings - prepare accurate and detailed cost estimates for civil engineering projects - collaborate with project team members to ensure timely and accurate estimates - research and identify materials, labor, and equipment costs - assist with bid and proposal preparation - regularly update and maintain cost databases requirements: - bachelor's degree in civil engineering or related field - minimum of 3-5 years of experience as a civil engineer estimator - previous experience in the u.s market will be appreciated - strong knowledge of civil engineering principles and practices - proficiency in project management and estimation software/tools - fluent in english and advanced communication skills - excellent analytical and problem-solving skills - ability to work independently and collaboratively in a remote environment - strong attention to detail and organizational skills - excellent communication and inter...
Unlock the potential of a leading mobility technology platform as a senior operations analyst. job description: the role involves leveraging data analysis and communications to enhance passenger experience across spanish-speaking latin america. you will lead initiatives aimed at improving affordability perception and safety perception among passengers. key responsibilities: - develop and execute strategies to improve affordability perception, utilizing product features and communication channels. - coordinate with stakeholders to design, execute, and iterate initiatives that enhance safety perception. - collaborate with cross-functional teams, including product, marketing, cx, marketplace, bi, and ds, to strengthen the value proposition for users. requirements: - educational background in data science, engineering, economics, or other analytically focused fields. - at least 2+ years of experience in data analytics, business consulting, investment banking, or operations management. - expertise in data analysis, including strong excel skills and knowledge of sql. - fluency in english and spanish, with strong communication skills for both technical and business audiences. preferred qualifications: - experience in high-growth tech industries. - proficiency in python, power bi, tableau, or other analytics tools. why work at didi? we strive to create valuable experiences for our users through innovative solutions that are safe, pleasant, and efficient. we believe in making informed decisions based on data-driven insights and promoting a culture of collaboration, integri...
We are seeking a highly skilled it security specialist to join our team in maintaining the security of our it systems. your main responsibility will be to ensure that it security is continuously upheld throughout our environment. as an it security specialist, your daily tasks will involve responding to security incidents, which may require collaboration with our managed security service provider (mssp) team. you will also be responsible for analyzing and handling phishing emails, as well as working with various it security products such as data loss prevention (dlp), casb, privileged access management (pam), security information and event management (siem), vulnerability management, and the microsoft 365 cloud environment. in addition, you will actively participate in analyzing requirements and implementing new security products to enhance our overall security posture. your role will also involve contributing to the creation and updating of security-related policy documents that will have a global impact. required skills & qualifications - bachelor's or master's degree in computer sciences, information security or information technology fields (or equivalent professional experience) - 3+ years of experience in it security - hands-on and experience in two or more of the following areas: ssdlc, ot (operational technology) security, infrastructure security (networking, windows & linux stack) - additional experience in after-mentioned areas will be a plus: dlp (data leak prevention), microsoft information protection (aip), netskope casb solution, endpoint security (micro...
We're seeking a talented sales support engineer to join our dynamic team. job description: in this role, you will be responsible for building customized demos that showcase our quote-to-revenue platform in action. you will collaborate with sales and solution teams to translate customer requirements into sharp demo narratives, prototype product workflows that project how real companies could run on our platform, design clear and elegant visuals and presentations that communicate business value, partner with product, marketing, and engineering to stay ahead of roadmap and positioning, and help with customer evaluations, rfps, and internal enablement. responsibilities: - develop tailored demos that highlight the capabilities of our quote-to-revenue platform - collaborate with cross-functional teams to create compelling demo narratives - design and develop product workflows that simulate real-world scenarios - create engaging visualizations and presentations that effectively communicate business value - partner with product, marketing, and engineering teams to inform roadmap and positioning decisions - support customer evaluations, rfps, and internal enablement efforts requirements: to succeed in this role, you will need strong technical acumen, a degree in science, technology, engineering, math, or business, experience with salesforce admin, curiosity about how saas companies operate, an eye for what makes a great user experience, some coding, scripting or data science experience, a collaborative mindset, and a bias for action, learning, and using the latest tools. pref...
At iron mountain, our team is committed to delivering exceptional customer service. we believe that work, when done well, makes a positive impact for our customers, employees, and the planet. "> we provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. our goal is to preserve valuable artifacts, extract more from inventory, and protect data privacy in innovative and socially responsible ways. as a bilingual customer service agent, you will play a critical role in supporting our customers. you will be part of a global workforce that embraces diversity and strives to create a culture of continuous improvement. responsibilities: - manage responses to internal and external customers, ensuring timely and efficient administration of cases generated through the crm service cloud platform of the salesforce suite and those defined for continuity and service attention. - provide service and support in the resolution of account closure cases, ensuring resolution and providing continuity of service excellence. - prioritize claims and incidents reported by customers, acting with a sense of urgency and maintaining traceability from start to finish. - train, coach, and guide customers remotely in iron mountain service interaction, enabling the generation of high levels of service experience to efficiently and effectively support their business processes. - coordinate and establish an efficient interaction with different areas of operation...
Transportation compliance expert as a key member of our logistics team, you will be responsible for reviewing and validating carrier documents, ensuring compliance with industry standards. this includes verifying credentials, monitoring expirations, managing carrier profiles in the tms system, and supporting operational and risk mitigation efforts. key responsibilities: - review and validate carrier documents such as insurance, w-9s, contracts, certifications, and more - enter and manage carrier profiles in the tms system and approve/deny based on eligibility - monitor expiration dates and follow up on missing or outdated documents - communicate with internal teams, insurance agencies, and carriers regarding compliance status - evaluate carrier performance and support sourcing teams in identifying reliable options - assist with process improvements and provide support for compliance audits required skills: - intermediate to advanced english level (b2–c1) - excellent attention to detail and ability to work with accuracy - strong communication and coordination skills - familiarity with transportation/logistics industry (a plus) - comfort with using digital tools, data entry, and compliance systems benefits: - career growth opportunities for professionals seeking advancement - collaborative and inclusive organizational culture - access to modern and open office spaces fostering innovation - opportunities for learning and skill development from industry experts join our logistics team apply now to contribute to the success of our international team and expand your care...
Job description: this leadership role in cyber security is responsible for managing the security operations team. the team designs, implements and evolves canonical security practices, techniques, tools, systems and policies. they own the strategy and practices that determine how canonical secures its data, internal infrastructure and build processes. the team assures the security and integrity of our own infrastructure and product deployments. they design and implement technical security controls that ensure security threats are automatically identified, contained and remediated. the team contributes ideas and requirements for canonical product security, improving the resilience and robustness of all ubuntu customers and users subject to cyber attack. as a leader on cyber security in the company, the secops team manager will collaborate with our organisational learning and development team to develop playbooks and facilitate secops training across canonical. they will operate in a wider security organisation, run a high performing security team and improve canonical's security posture. they will lead initiatives to integrate the team's insights into canonical's broader software development process....
We are tech transformation specialists, uniting human expertise with ai to create scalable tech solutions. with over 7,400 ci&ters around the world, we’ve built partnerships with more than 1,000 clients during our 30 years of history. artificial inte...
Why softwareone? v success at softwareone is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. softwareone employees are energized, agile and are laser focused on delive...
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