As the customer service team lead, you will oversee the daily operations of the customer service team, ensuring high-quality service delivery and customer satisfaction. you will be responsible for managing and training customer service specialists, i...
Graphic designer for youtube when you apply, please make sure the subject line is: "i actually read the instructions" who we're looking for you're a creative and innovative designer with a talent for creating scroll-stopping thumbnails that drive vid...
Our client is transforming the sports landscape by combining technology, commerce, and fan engagement into one platform. positioned as the first all-in-one digital hub for the sports experience, the company enables partners to fully monetize the fan journey while delivering an exceptional user experience. to support its next stage of growth, the company is seeking an experienced and visionary chief marketing officer (cmo) to lead its global marketing efforts with strengths in community led growth. why join? you'll be part of an agile and international team, where innovation, collaboration, and ownership are core values. if you're passionate about scaling disruptive products and building high-performance teams in a fast-paced environment, this is your opportunity to make a lasting impact. as cmo, you will be responsible for leading and executing a 360° marketing strategy across digital, media, community growth, and content. your mission will be to scale the user base, optimize acquisition and engagement channels, and strengthen the brand's global presence. you will report directly to the ceo and collaborate closely with key leadership across product, sales (hospitality, retail & ecommerce), customer care, and operations to align marketing efforts with business goals. key responsibilities develop and implement a full-funnel marketing strategy to drive acquisition, retention, and engagement. lead digital and media strategy, ensuring alignment with company objectives. use data-driven decision-making to optimize marketing performance and roi. create a content-led marketing strat...
We never ask for payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms. if you are approached for payment, this is likely to be fraudulent. please check to see whether the role you are interested in is posted here, on our website. about tmf group tmf group is a leading provider of administrative services, helping clients invest and operate safely around the world. as we’re a global company with 11,000+ colleagues based in over 125 offices across 87 jurisdictions, we actively seek out people with the talent and potential to flourish at tmf group, whatever their background, and offer job opportunities to the broadest spectrum of people. once on board we nurture and promote talented individuals, making sure that senior positions are open to all. discover the role tmf is looking for a bilingual accounting analyst with a minimum of 4 years of experience, ideally in auditing and proficient in journal entry postings within erp systems, to contribute to a dynamic team and its growth! key responsibilities 1. lead and oversee timely and accurate management of general accounting and reporting processes, including but not limited to processing journal entries, calculating accruals, and managing allocations. 2. take ownership of ensuring proper reconciliation of reports and accounts, implementing advanced techniques to identify and rectify discrepancies. 3. take charge of monthly closing activities and lead the reconciliation of balance sheets, ensuring adherence to deadlines and accuracy standards. 4. ensure strict com...
I’m helping tubescience find a top candidate to join their team flexible for the role of analyst (paid social). “maximize roi through effective strategies, campaign optimization, and data analysis for continuous growth." compensation: usd 1.5k - 2.5k/month. location: remote (anywhere). mission of tubescience: "our mission is to drive profitable growth for our clients by creating data-driven, performance-focused video content that captures attention, influences behavior, and scales rapidly. through continuous experimentation and a commitment to innovation, we aim to redefine how video advertising drives success on paid social platforms, delivering measurable results with every video we produce." what makes you a strong candidate: - you have 3+ years of experience in digital advertising. - you are proficient in data analysis and meta ads manager. - english - fully fluent. responsibilities and more: are you a numbers-driven problem solver with a knack for optimizing ad campaigns? tubescience, one of the world’s largest performance video agencies, is looking for a paid social analyst ready to leverage analytical and creative skills to make a significant impact at scale. this role goes beyond traditional media buying—it offers the opportunity to work with innovative brands, from startups to industry leaders, tackling meaningful challenges and driving real-world growth. what you’ll do at tubescience, you will design and manage high-performance paid social campaigns, primarily on meta platforms such as facebook and instagram. your responsibilities include: ...
We are loking for a sales executive identify and prospect potential clients in need of freight transportation services. develop and execute sales strategies to meet or exceed revenue targets. build and maintain strong relationships with existing clients, addressing their needs and concerns. present freight solutions and negotiate contracts to secure new business opportunities. collaborate with internal teams, such as operations and dispatch, to ensure smooth execution of services. stay informed about industry trends, competitive offerings, and market dynamics. prepare and deliver sales presentations, proposals, and reports to clients. follow up with clients to ensure satisfaction and identify opportunities for additional services. maintain accurate records of sales activities, including contacts, contracts, and revenue. responsibilities: - client acquisition: identifying and reaching out to potential clients through cold calls, emails, and meetings to expand the company's client base. - relationship management: building and maintaining strong relationships with existing clients to ensure their ongoing satisfaction and loyalty. - customer support: addressing client inquiries, resolving issues, and providing exceptional customer service to maintain a positive client experience. - sales reporting: preparing sales reports, tracking performance metrics, and setting sales targets to monitor progress and achieve goals. team collaboration skills and qualifications - english is a must - c1 - communication skills: ability to convey information clearly and persuasively, b...
At customer operation success s.a.s. we are looking for our next controller to join us in our team. if you are an extreamly organize and passionate about data analitytics professional, this is the opportunity you're waiting for.as controller, you will be responsable of supervise call center agents, monitor performance metrics, analyze data for process improvement, ensure compliance with regulations and handle escalated customer inquiries.what do you need to be part of this team: - at least 6 months of work experience in related roles. - technical or technological deegree. - strong knowledge in the use of excel, microsoft office, sql, and power bi. - english b2+ job conditions: indefinite term contract salary: $2'800.000 + comission $500.000 (bi-weekly payment) schedule: sunday to sunday (42 hours per week). 100% on site: bogotá laika membership (after one month) netflix/spotify (after one month)if you think you fit with the profile and you want to be part of this family, don´t hesitate to apply....
Thanks for visiting our career page. please review our open positions and apply to the positions that match your qualifications. adcomm mdu sas is looking for a business development associate to join our team in our cali office. in this role, the ideal candidate will be expected to identify and nurture new business opportunities, focusing on outbound prospecting to find potential clients. duties and responsibilities: 1. provide visionary support to the sales team, setting clear objectives and fostering a customer-centric culture. 2. maintain key performance indicators (kpis) to evaluate individual performance. 3. implement effective systems for developing sales leads, provide feedback, and issue resolution. 4. continuously assess and enhance lead generation processes to meet and exceed company expectations. 5. analyze customer feedback and data to identify trends and areas for improvement. 6. collaborate with cross-functional teams. 7. establish and maintain quality assurance standards for customer interactions, including phone calls, emails, and live chats. 8. conduct regular reviews and evaluations to ensure consistency and adherence to company policies and standards. 9. utilize customer insights and data to identify sales opportunities. 10. communicate performance metrics and trends to senior leadership. 11. conduct thorough research to identify potential leads across various channels, including corporate databases. 12. initiate contact and assess the qualification of leads through professional communication methods such as phone calls and emails. 13. establish and ma...
Are you ready for new challenges and new opportunities? join our team! current job opportunities are posted here as they become available. for the best candidate experience, mozilla firefox, google chrome and internet explorer 9 (or newer) are recommended. dental software and it solutions partner this is a travel heavy position. candidates should be located in the central time zone and within an hour of a major airport hub (chicago, dallas/ft. worth, houston, or denver). the software and it solutions partner is responsible for driving lead generation of the department portfolio. primary responsibilities include co-traveling with the sales force, presenting on regional calls, and representing the company at virtual and in person events. the goal is to empower and inspire our sales force to champion our solutions so that we consistently achieve or surpass sales targets. the successful candidate is a high-energy professional with strong sales acumen, communication skills, and the ability to manage multiple priorities. you thrive in fast-paced environments, are detail-oriented, and have a passion for educating and empowering others. do you possess these skills and attributes? ability to provide a high level of customer service excellent organizational skills with attention to detail time management and decision making skills strong presentation and high energy public speaking skills to motivate audiences tech savvy and ability to learn new technology ability to manage multiple projects with competing deadlines advance knowledge of microsoft products, crm tools, and billing/in...
Job description this is a remote position. schedule : - 40 paid hours per week - monday to friday, 9am to 5pm garden city, ny - includes 30 minutes paid break client timezone : eastern time (est / edt) client overview join an innovative legal services company that’s revolutionizing how legal education and services are delivered to clients. this forward-thinking firm combines traditional legal expertise with cutting-edge digital solutions, offering both direct legal services and educational products. with multiple brands under development and a mission to make legal knowledge more accessible, this is an exciting opportunity to be part of transforming the legal services industry through digital innovation. job description we’re seeking a talented marketing specialist to drive our digital transformation initiatives across multiple business lines. in this dynamic role, you’ll be at the intersection of legal education and digital marketing, helping to create and manage online courses, develop sophisticated marketing campaigns, and build engaging social media presence. you’ll work directly with leadership to shape the digital strategy of both our traditional legal services and innovative educational platforms. this position offers unique exposure to the legal industry while allowing you to flex your creative and technical marketing muscles in building digital products and implementing modern marketing strategies. responsibilities - design and execute comprehensive digital marketing strategies across multiple brands - create and edit engaging video content for social med...
Job title: marketing manager summary of the role: the marketing manager at our american history ecommerce subscription business will be responsible for developing and executing comprehensive email marketing strategies and managing all aspects of email campaigns. this role involves creating engaging content, optimizing campaigns, overseeing list management, and ensuring compliance with industry regulations. the marketing manager will work closely with cross-functional teams to drive lead generation, customer acquisition, and revenue growth while enhancing brand visibility and engagement. key responsibilities: a. email marketing strategy: ○ develop and execute comprehensive email marketing strategies aligned with overall marketing objectives. ○ design engaging email campaigns to effectively communicate brand messaging and drive desired actions. ○ implement segmentation strategies to deliver targeted content to specific audience segments. b. campaign management and optimization: ○ manage end-to-end execution of email campaigns, including content creation, scheduling, and deployment. ○ monitor campaign performance metrics (e.g., open rates, click-through rates, conversions) and optimize for maximum effectiveness. ○ conduct a/b testing of email elements (subject lines, content, calls-to-action) to refine strategies and improve results. c. list management and growth: ○ oversee email database management, ensuring data accuracy, hygiene, and compliance with regulations (e.g., gdpr, can-spam). ○ implement strategies to grow the email subscriber list thro...
We are seeking a detail-oriented and results-driven data analyst to join our team in medellín, colombia. this role is integral to our healthcare-focused business, where you will collect, analyze, and interpret large datasets to support strategic business decisions. the ideal candidate is proficient in industry-standard tools and technologies and has a passion for leveraging data to improve processes and provide actionable insights. about b&b holding medellin we are a back office company located in medellin, colombia that provides technical and administrative assistance in the international healthcare sector to companies located in miami, u.s.a. our assistance provides comprehensive support to diagnostic centers, home health care services, infusion centers, pharmacy and durable medical equipment, all with the objective of creating a synergistic approach to help our patients in the united states. responsibilities data analysis: experience working with tools as mysql, oracle, sql server, postgres using language sql, python, r, and power bi for data management, analysis, and cleaning, ensuring high levels of accuracy and relevance. data visualization: develop and maintain dashboards and visualizations using kpi's in power bi to present insights effectively to stakeholders. lead distribution: optimize and oversee lead distribution processes, ensuring efficient assignment and tracking to maximize conversion rates. reporting & insights: create, enhance, and automate reports using tools like power bi and key performance metrics and trends. healthcare-specific analyt...
What we do founded in 2007, growth acceleration partners (gap) is a consulting and technology services company. we consult, design, build and modernize revenue-generating software and data engineering solutions for clients. with modernization services and ai tools, we help businesses achieve a competitive advantage through technology. gap’s remote, integrated engineering teams use end-to-end solutions to innovate and align with your business goals. we have 600+ english-speaking engineers based in latin america and approximately 20 u.s.-based engineers. with some of the highest customer satisfaction scores in the industry, gap’s focus is customer and employee success. gap is a woman-owned company headquartered in austin texas. we are a values-based company focused on growing our people by investing in education, onsite english classes and training in the latest technologies, including ai, data analytics and machine learning. our goal is to provide solutions for our customers that help them achieve critical business outcomes, while enabling our gapsters and our communities to attain long-term success. description we are looking for a senior devops engineer. as senior devops engineer, you will architect and continuously improve the infrastructure for cloud-based services and client interfaces. collaborate with team leads and management across the company to define shared capabilities. manage the day-to-day operations of our build, testing, and continuous integration and deployment environment. education bachelor’s degree in computer science or related field. experience ...
People operations & payroll sap project manager - latam we don’t think about job roles in a traditional way. we are anti-silo. anti-career stagnation. anti-conventional. beyond one is a digital services provider radically reshaping the personalised digital ecosystems of consumers in high growth markets around the world. we’re building a digital services aggregator platform, with a strong telco foundation, and a profitable growth strategy that empowers users to drive their own experience—subscribe once, source from many, and only pay for what you actually use. since being founded in 2021, we’ve acquired virgin mobile mea, friendi mobile mea and virgin mobile latam (with 6.5 million subscribers) and 1600 dedicated colleagues across chile, colombia, ksa, kuwait, mexico, oman and uae. to disrupt for good takes a rebellious spirit, a questioning mind and a warm heart. we really care about how to get things done and not who manages who. we benefit from our diversity, and together, we disrupt the way we and others think about our lives for good. if you’re excited to challenge the norm, thrive in a collaborative environment, and create lasting change, join our journey. let’s build the future together! role purpose why this role matters: as part of the people operations team, this role is critical to administering and managing payroll processes and the compensation and benefits program in line with current legislation and virgin mobile’s internal policies. the successful candidate will ensure seamless operations while constantly seeking ways to optimize processes across the ...
**descripción del empleo** ¡forma parte de nuestro equipo de desarrollo profesional sys! nos encontramos en búsqueda del mejor talento, que guste incorporarse a esta gran familia y realizar sus prácticas en una empresa con alcance internacional y con excelente clima laboral. postula y crece con nosotros profesionalmente. conocimientos requeridos/requisitos - estudiantes de séptimo, octavo, noveno y décimo ciclos de estudios de las carrera de marketing / publicidad o afines. - microsoft office (excel, word). - conocimientos en embudo de ventas y análisis de data. funciones a desempeÑar: - desarrollar campañas de publicidad. - establecer estrategias de marketing. - desarrollo de mercado y atracción de nuevos clientes. - establecer el embudo de ventas por proyecto - realizar el análisis de videos de marketing - establecer métricos de lead magnet - evaluar métricos de campañas - realizar edición de landing page ofrecemos: - ¡programa de 25 certificaciones! - ¡beca al 100% en todos nuestros cursos y certificaciones! - desarrollo integral de liderazgo - enfoque en el desarrollo de habilidades blandas modalidad: home office de lunes a sÁbado / ad honorem tipo de puesto: tiempo completo salario: a partir de $432.175 al mes pregunta(s) de postulación: - ¿estas de acuerdo de que estas prácticas sean ad honorem?...
This is a remote position. schedule : - 40 paid hours per week - monday to friday, 9am to 5pm garden city, ny - includes 30 minutes paid break client timezone : eastern time (est / edt) client overview join an innovative legal services company that’s revolutionizing how legal education and services are delivered to clients. this forward-thinking firm combines traditional legal expertise with cutting-edge digital solutions, offering both direct legal services and educational products. with multiple brands under development and a mission to make legal knowledge more accessible, this is an exciting opportunity to be part of transforming the legal services industry through digital innovation. job description we’re seeking a talented marketing specialist to drive our digital transformation initiatives across multiple business lines. in this dynamic role, you’ll be at the intersection of legal education and digital marketing, helping to create and manage online courses, develop sophisticated marketing campaigns, and build engaging social media presence. you’ll work directly with leadership to shape the digital strategy of both our traditional legal services and innovative educational platforms. this position offers unique exposure to the legal industry while allowing you to flex your creative and technical marketing muscles in building digital products and implementing modern marketing strategies. responsibilities - design and execute comprehensive digital marketing strategies across multiple brands - create and edit engaging video content for social media platforms and ...
We are looking for someone who wants to be an integral part of our team, responsible for initiating and nurturing relationships with potential clients. your main objective will be to generate new business opportunities by identifying and qualifying potential clients, attracting potential clients and arranging appointments for our lawyers and paralegals. your role will be essential in helping us achieve our goals and expand our market presence. responsabilities: • identification of potential clients: identify potential clients within the target market through various channels. • contact: initiate outbound calls, emails, and other communication methods to present services and value proposition to potential clients. • qualification: engage in meaningful conversations to understand the client's staffing needs, challenges and objectives. • determine if a true opportunity for representation exists. • appointment scheduling: use persuasive communication skills to arrange high-quality appointments for attorneys and/or paralegals. • database management: maintain accurate and up-to-date records of interactions, leads, and appointments in the crm system. • collaboration: work closely with the legal team, share insights, and optimize outreach efforts for maximum impact. • continuous learning: keep up to date with market developments and our range of staffing solutions to effectively communicate the company's offerings. • performance metrics: meet or exceed weekly and monthly lead generation and appointment setting goals. skills and qualifications - hard and soft skills: •...
Job description under the direction of the head of gpvcm, the operations lead supports overall operational effectiveness and efficiency of critical processes and systems: 1. strategic oversight and management of operations required to drive the daily business 2. lead the development and continuous improvement of business processes, tools and systems 3. ensure establishment and review of comprehensive metrics and analytics to monitor performance 4. strategic/tactical special projects as needed primary activities include but are not limited to: 1. accountability for process ownership and systems 2. ability to lead and influence global teams to ensure proper management of activities, processes, and systems 3. accountable for establishing robust communication channels to drive alignment among team members 4. serve as primary contact for critical stakeholder (global pharmacovigilance) for both strategic input as well as issues tied to process and systems 5. participate and provide strategic input to gpvcm leadership team 6. serve on governance committees with global clinical safety & pharmacovigilance as well as other key functions such as it 7. development of programs to embed expert process knowledge, both role-specific and end-to-end 8. capacity planning management, including resourcing 9. comprehensive oversight of performance monitoring including metric and data analysis 10. development, implementation & monitoring of cultural adaptations 11. serve as point of contact for coordination of audits and agency inspections including preparation and presentation of material as...
Elev8.io is changing the game for behavioral health companies and is committed to helping our clientele close the gap between the millions suffering from addiction or mental health struggles. we are rapidly growing and are looking for a proactive, outspoken customer success manager to serve as a strategic partner for our clients, helping them achieve their business goals. - provide tailored solutions to optimize the customers experience and ensure they are maximizing the value of our products. - lead client onboarding, ensuring a smooth transition from sales to implementation by providing clear guidance, resources, and tailored solutions. - serve as the primary point of contact for clients in the behavioral health space after the sale, managing day-to-day interactions and ensuring a seamless experience throughout the customer lifecycle. - partner closely with product fulfillment teams such as seo and ppc to stay informed about project progress, campaign statuses, and any updates that impact customers. - proactively identify opportunities for upselling and cross-selling within existing customer accounts, driving additional revenue by offering relevant solutions that meet customer needs. - act as the voice of the customer within the company, providing feedback and insights to the product, product fulfillment, and leadership teams. - monitor and report on customer health scores, churn risk, and overall customer success metrics. - work closely with the project management team to align efforts and ensure a consistent, high-quality customer experience. qualifications: - pro...
We are looking for someone who wants to be an integral part of our team, responsible for initiating and nurturing relationships with potential clients. your main objective will be to generate new business opportunities by identifying and qualifying potential clients, attracting potential clients and arranging appointments for our lawyers and paralegals. your role will be essential in helping us achieve our goals and expand our market presence. responsabilities: • identification of potential clients: identify potential clients within the target market through various channels. • contact: initiate outbound calls, emails, and other communication methods to present services and value proposition to potential clients. • qualification: engage in meaningful conversations to understand the client's staffing needs, challenges and objectives. • determine if a true opportunity for representation exists. • appointment scheduling: use persuasive communication skills to arrange high-quality appointments for attorneys and/or paralegals. • database management: maintain accurate and up-to-date records of interactions, leads, and appointments in the crm system. • collaboration: work closely with the legal team, share insights, and optimize outreach efforts for maximum impact. • continuous learning: keep up to date with market developments and our range of staffing solutions to effectively communicate the company's offerings. • performance metrics: meet or exceed weekly and monthly lead generation and appointment setting goals. skills and qualifications - hard and soft skills: •...
Within is the world's first performance branding company, partnering with some of the biggest brands in the world to drive business growth through innovative marketing strategies. our integrated operating model collapses the traditional marketing silos between creative and media, performance and brand, and across media channels. with a full suite of offerings including media, creative, seo, lifecycle, retail media, affiliate and influencer, we’re able to work with our brand partners in an integrated fashion, allowing us to align marketing strategies back to core business objectives. client teams at within are trained on how to always act as a trusted business partner, acting as a fiduciary to client needs above our own. teams at within have the ability to work with iconic brands such as the north face, timberland, movado watches and jose cuervo. everyone at within wants to grow and be challenged. it’s a collaborative place made up of small, closely knit and versatile teams that are fast and adaptive to solve problems and build systems. brkfst.io is an incubated venture within within, focused on connecting creators with major brands to produce impactful ads at scale. this is a very ambitious project and our roadmap is full of exciting features, so we’re looking for people who love innovation and want to be challenged. we’re a small team of scrappy individuals who are growing fast, and we’re looking for someone to grow with us. about the role: at within, we champion growth, innovation, and forward-thinking creativity. now, we're looking for an art director who embodies this e...
Elev8.io is changing the game for behavioral health companies and is committed to helping our clientele close the gap between the millions suffering from addiction or mental health struggles. we are rapidly growing and are looking for a proactive, outspoken customer success manager to serve as a strategic partner for our clients, helping them achieve their business goals. provide tailored solutions to optimize the customers experience and ensure they are maximizing the value of our products. lead client onboarding, ensuring a smooth transition from sales to implementation by providing clear guidance, resources, and tailored solutions. serve as the primary point of contact for clients in the behavioral health space after the sale, managing day-to-day interactions and ensuring a seamless experience throughout the customer lifecycle. partner closely with product fulfillment teams such as seo and ppc to stay informed about project progress, campaign statuses, and any updates that impact customers. proactively identify opportunities for upselling and cross-selling within existing customer accounts, driving additional revenue by offering relevant solutions that meet customer needs. act as the voice of the customer within the company, providing feedback and insights to the product, product fulfillment, and leadership teams. monitor and report on customer health scores, churn risk, and overall customer success metrics. work closely with the project management team to align efforts and ensure a consistent, high-quality customer experience. qualifications: proven experience in sale...
Our client is transforming the sports landscape by combining technology, commerce, and fan engagement into one platform. positioned as the first all-in-one digital hub for the sports experience, the company enables partners to fully monetize the fan journey while delivering an exceptional user experience. to support its next stage of growth, the company is seeking an experienced and visionary chief marketing officer (cmo) to lead its global marketing efforts with strengths in community led growth. why join? you'll be part of an agile and international team, where innovation, collaboration, and ownership are core values. if you're passionate about scaling disruptive products and building high-performance teams in a fast-paced environment, this is your opportunity to make a lasting impact. as cmo, you will be responsible for leading and executing a 360° marketing strategy across digital, media, community growth, and content. your mission will be to scale the user base, optimize acquisition and engagement channels, and strengthen the brand's global presence. you will report directly to the ceo and collaborate closely with key leadership across product, sales (hospitality, retail & ecommerce), customer care, and operations to align marketing efforts with business goals. key responsibilities develop and implement a full-funnel marketing strategy to drive acquisition, retention, and engagement. lead digital and media strategy, ensuring alignment with company objectives. use data-driven decision-making to optimize marketing performance and roi. create a content-led marketing strat...
Technology is our how. and people are our why. for over two decades, we have been harnessing technology to drive meaningful change. by combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses. from prototype to real-world impact - be part of a global shift by doing work that matters. job description our testers work with project teams to ensure software quality through systematic test planning, execution, and defect tracking, ensuring functionality, performance, and reliability of applications before deployment. with deep knowledge of various types of applications, databases, and operating systems, they maintain high standards of product excellence and user satisfaction. responsibilities: selects appropriate testing approach develops and executes test plans and test cases. collaborates across parties involved in product, systems or service design and development to enable comprehensive test coverage. identifies improvements in requirements, design or specification processes to increase the effectiveness and efficiency of testing. analyses and reports on test activities, results, issues and risks, including the work of others proficient in software testing familiar with test management techniques knowledge sharing: facilitate knowledge sharing sessions and training workshops to transfer expertise and best practices within the testing team and across the organization. qual...
Purpose the manager sales optimization for the contact centre unit is responsible for the formulation and implementation of the service to solutions business model in the contact center to drive revenue generation through process optimization and working collaboratively with cross-functional teams to create effective sales strategies. is responsible for the end-to-end process formulation and implementation of the service to solution model in the operational execution, which includes but is not limited to lead generation, routing and campaigning, call and coaching model, training model, variable compensation, risk management, insight steering with other business areas, access to data, frontline capabilities and technology limitations. the incumbent will lead a team of sales specialists who are responsible to conduct data-based performance analysis, perform business analysis, provide insight for process improvement and act as expert consultants on the model to the different business lines. the contact centre is a 24/7 fast-paced, dynamic business environment that plays a key role in supporting the bank to achieve its sales and client satisfaction objectives. this is a global position and the manager, performance incentives will have in scope all geographies served in gbs colombia and the dr. actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, aml/atf risk, reputational risk, a...
Hey, it's time for you to join us showing the world we are the company that is changing paradigms, where we revolutionize the hours, minutes and seconds! do you want to know why rappi? ⭐️ we see opportunities where others see problems ⭐️ we see close where others see distance ⭐️ we see adrenaline where others see pressure. join a team where we are all capable of everything, where we all have the same opportunities, regardless of gender, race, sexual orientation, religion, nationality, age, disability, training or experience. did you like what you have read so far? find out how you will deliver magic together with us through your rappi mission 🧡 check out how it will impact our ecosystem: the bi analyst will be responsible for the strategic alignment and ongoing monitoring of key performance indicators (kpis) across all operational teams. they will provide a uniform approach to performance measurement, tracking metrics such as bad orders, cancel rate, gmv lost, and rt nps. the bi analyst will lead the project to reduce bad orders in colombia, which aims to achieve a 30% reduction in q2. this metric is of paramount importance in terms of quality, and it is a strategic focus to reach profitability and provide a unique experience for each user of the application. as part of rappi, you will be responsible for: funciones data oversight: the bi analyst will ensure efficient management of databases, dashboards, and queries, essential for understanding daily and real-time operations. this role is vital in a team of more than 20 members to facilitate informed decision-making. high...
Are you ready for new challenges and new opportunities? join our team! current job opportunities are posted here as they become available. for the best candidate experience, mozilla firefox, google chrome and internet explorer 9 (or newer) are recommended. dental software and it solutions partner this is a travel heavy position. candidates should be located in the central time zone and within an hour of a major airport hub (chicago, dallas/ft. worth, houston, or denver). the software and it solutions partner is responsible for driving lead generation of the department portfolio. primary responsibilities include co-traveling with the sales force, presenting on regional calls, and representing the company at virtual and in person events. the goal is to empower and inspire our sales force to champion our solutions so that we consistently achieve or surpass sales targets. the successful candidate is a high-energy professional with strong sales acumen, communication skills, and the ability to manage multiple priorities. you thrive in fast-paced environments, are detail-oriented, and have a passion for educating and empowering others. do you possess these skills and attributes? ability to provide a high level of customer service excellent organizational skills with attention to detail time management and decision making skills strong presentation and high energy public speaking skills to motivate audiences tech savvy and ability to learn new technology ability to manage multiple projects with competing deadlines advance knowledge of microsoft products, crm tools, and billing/invo...
Apply now job title: sr. team leader, operations job description: the sr team leader is responsible for the day-to-day supervision of a group of call center associates and serves as a mentor and coach to a group of team leaders. this position ensures...
As a scrum master. essential duties and responsibilities guides the team and organization on how to leverage agile/scrum practices and values to maximize the delivery of business value. acts to apply agile/scrum practices in a manner to best suit the...
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