Senior Trainer Your potential has a place here with TTEC’s award-winning employment experience. As a Senior Trainer – Learning and Development working On-Site in Bogotá, Colombia, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing, and our Great Place to Work certification in Colombia says it all! What You’ll be Doing Do you have a passion to train and guide others towards best practices? Ready to help people reach for amazing? You'll support and engage new hires and employees in a training environment. You'll make sure each employee is set up for success in their journey by registering associates for their classes and delivering high-quality training. You'll report to the Manager, Learning & Development. You'll contribute to the success of the business learners through facilitating training programs. During a Typical Day, You’ll Learn about our goals, timeframes, and requirements associated with each training goal and class Meet training goals Understand and improve the main success metrics associated with training goals Deliver excellent employee experiences Consolidate all necessary data to deliver training in a timely and accurate manner following client requirements and company standards What You Bring to the Role 1-year minimum experience managing training or adult learning programs Nurture an inclusive learning environment Coaching, reporting, and analysis skills Customer and employee-focused mindset Working knowledge of database applications such as MS Office (Excel, Outlook, PowerPoint), Oracle, Kronos, Tandberg Call center experience What You Can Expect Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values Ask us about our paid time off (PTO) and wellness and healthcare benefits And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement) Visit for more information.