At bairesdev, we've been leading the way in technology projects for over 15 years. we deliver cutting-edge solutions to giants like google and the most innovative startups in silicon valley. our diverse 4,000+ team, composed of the world's top 1% of ...
At bairesdev, we've been leading the way in technology projects for over 15 years. we deliver cutting-edge solutions to giants like google and the most innovative startups in silicon valley. our diverse 4,000+ team, composed of the world's top 1% of ...
Logistics and distribution specialist the logistics and distribution specialist plays a crucial role in ensuring the smooth operation of our global supply chain. key responsibilities include executing daily logistics operations, managing inventory, coordinating shipping activities, and collaborating with cross-functional teams to achieve business objectives. - execute logistics plans, manage transportation networks, and ensure timely delivery of products to customers. - collaborate with suppliers, carriers, and internal stakeholders to optimize logistics operations and resolve issues promptly. in this role, you will have the opportunity to analyze complex logistical challenges, develop creative solutions, and contribute to the growth and success of our organization. required skills and qualifications: - bachelor's degree in supply chain management or a related field. - 3+ years of experience in logistics and distribution operations. - strong analytical and problem-solving skills, with the ability to think critically and outside the box. - excellent communication and collaboration skills, with the ability to work effectively with diverse stakeholders. - knowledge of transportation management systems (tms) and warehouse management systems (wms). preferred requirements: - experience in a similar role within the pharmaceutical industry. - knowledge of good storage practices (gsp) and good manufacturing practices (gmp). - analytical thinking and ability to identify areas for improvement. we offer a competitive salary and benefits package, as well as opportunities for pr...
Job description: our organization is seeking a highly skilled and experienced individual to fill the role of tv repair instructor. in this position, you will be responsible for teaching prisoners in a specialist tv repair and electronics workshop. \entities: - teaching and training - select prisoners for the workshop, conduct mandatory fire/fabric checks, and induct prisoners to health and safety procedures. - provide support to prisoners, set work schedules, manage targets, and assess skills up to national qualification standards. - supervise and maintain discipline of prisoners, provide quality assurance, and log attendance and security measures. - conduct metal detector scans or rub down searches, contribute to prisoner reports, and complete regime monitoring information. - maintain security, participate in self-audit, and complete administration activities to support the smooth running of the workshop. - security and control - the ability to fulfill all spoken aspects of the role with confidence through the medium of english is required. as a successful candidate, you will have the opportunity to work in a dynamic and challenging environment, where you will play a key role in enhancing the employability prospects of prisoners upon release. required skills and qualifications: - a strong background in electronics and repair techniques. - excellent communication and interpersonal skills. - the ability to work effectively in a team environment. - a high level of motivation and a willingness to learn and develop new skills. in return for your hard work and dedicatio...
Digital experience specialist role gallagher, a global leader in insurance and consulting, is growing its team. with opportunities for career development across various divisions or corporate functions, you can thrive with us. our company culture emphasizes shared values and excellence. join our dynamic teams where you'll shape the future of digital experiences and unlock opportunities for clients and customers. key responsibilities: - develop engaging digital content to drive leads to gallagher websites through compelling narratives. - design and implement content strategies, conducting research, gathering information, and collaborating with stakeholders. - work closely with the global web team, design, seo, ux research, and marketing leads across divisions and regions. - assist with content audits, measuring effectiveness, recommending changes, and discussing opportunities with stakeholders. - stay informed on competitors and their differentiators globally. about you: - bachelor's degree and/or minimum of 3 years of experience working with digital marketing teams and stakeholders. - fluency in english with exceptional written and oral skills and ability to meet with all levels of sales and marketing. - prior experience as a content developer within b2b insurance and risk management highly desirable. - digital first expertise, developing content for global websites, from creating new content and writing for seo to indicating typography styles and proofreading sites in preview environments. - skilled at collaborating with digital teams and marketing and sales. - tools...
Drive business growth with data-driven insights we are seeking a talented performance analytics consultant to join our team. as a key member of our advisors client services group, you will work closely with clients to understand their business needs and develop strategic insights that drive growth....
Director, global customer success operations we are seeking an accomplished leader to spearhead the development and delivery of strategic priorities for customer success within a global organization. the successful candidate will be responsible for building scalable systems that empower customer-facing teams to deliver exceptional value. they will shape the future of customer success operations across a growing organization. main responsibilities: - develop and execute the customer success (cs) operations roadmap for our services - partner with leadership to define and evolve playbooks, risk detection, segmentation strategies, and engagement frameworks; with clear tracking of outcomes - support the implementation of scalable cs practices across diverse product lines and customer segments - lead the configuration and adoption of gainsight and other systems in the cs tech stack - design and implement integrated workflows that support white-glove, scaled, and digital cs motions - collaborate with internal teams to train, support adoption, and collect feedback to prioritize enhancements and ensure seamless user experiences - define and track kpis to measure cs performance and customer health - build dashboards and reports for stakeholders ranging from executives to front-line teams about you: - a minimum of 7 years in customer success operations or related roles, with a strong understanding of cs strategy and execution - at least 4 years of hands-on experience with gainsight or similar cs platforms - a proven ability to design scalable processes and translate technical ca...
Machine learning operations engineer agileengine is a leader in application development and ai/ml, with a people-first culture recognized by multiple best place to work awards. we are looking for a talented machine learning operations engineer to join us on our mission to drive innovation and growth. key responsibilities: - build and maintain scalable machine learning infrastructure on databricks, leveraging unity catalog and feature stores for model development and deployment. - design and implement frameworks for detecting data and model drift, ensuring continuous monitoring and high reliability of machine learning models in production. - develop calibration frameworks and establish versioning practices for transparency and reproducibility across the machine learning lifecycle. - design and optimize reinforcement learning orchestration pipelines, including contextual bandits, for real-time, low-latency environments. - create frameworks for training, retraining, and validating machine learning models to enable efficient experimentation and deployment. - implement best practices for ci/cd to streamline deployment and monitoring of machine learning models, integrating with databricks workflows and git systems. - collaborate closely with machine learning scientists to ship, deploy, and maintain models. requirements: - 3+ years of experience in mlops, ml engineering, data engineering, or related roles focusing on machine learning workflows in production. - 5+ years of experience with python. - proficiency with databricks (2-3 years), apache spark, mlflow, unity catalog, ...
Lead verification support agent job opportunity this role involves working as a lead verification support agent for a luxury brand. the job is remote, allowing you to work from the comfort of your own home office. - contact and confirm submitted leads to determine their interest. - forward qualified inquiries to the appropriate retailer. - update and categorize leads in the system accurately. - handle sensitive customer information securely. - apply best practices in customer happiness and satisfaction. - maintain knowledge of client products and services. - fluent german and english (written and spoken) skills are essential. - previous experience in customer service or marketing is required. - hands-on experience with lead communication and follow-up is necessary. - attention to detail is crucial. - strong administrative and organizational skills are required. - positive attitude and responsibility are must-haves. - a personal laptop or computer with 8gb ram and stable internet connection (50 mbps download and 40 mbps upload) is necessary. benefits and perks - fixed schedule: 5 days per week, 4 pm - 12 am cet. - remote work opportunity. - inclusive international environment. - usd compensation. - good bonuses for referring friends. - paid training and probation. - work-life balance. - responsive management interested in growth and long-lasting cooperation. - greenhouse conditions for self-development. about this role this role requires strong analytical and problem-solving skills, with excellent communication and interpersonal skills. you will be responsible for man...
Job description \ as a configuration analyst, you will play a key role in shaping the success of our employee benefits platform. serving over 250,000 customers across 21 countries, this is an exciting opportunity to make a real impact. \ the platform provides end-users with a personalized experience to manage their employee benefits portfolio. as a configuration analyst, your responsibilities will include configuring organisations and benefits plans, reporting for local and global clients, and working within a global project team. \ key tasks will involve analysing requirements and data, designing a configuration approach, preparing and managing project tasks using a task management workflow system, and configuring client organisations, product rules and rates. you will also customise the user interface and system notifications, carry out unit, integration and user acceptance testing, prepare and provision data, and successfully launch projects. \ you will work closely with various azure systems for etl (extract, transform load) work such as azure data factory and devops. \ required skills & qualifications \ - a logical and methodical approach to work with strong attention to detail. - strong problem-solving skills to analyse data and requirements and find appropriate solutions. - experience working on a configurable technology platform is desirable. - a strong understanding of data and experience with data validation and manipulation using microsoft excel. - experience working with etl tools would be beneficial. - experience in automation tools such as power au...
About production operative opportunities: job overview production operatives are integral to our manufacturing process, ensuring the smooth operation of our operations. as a key member of our production team, you will play a pivotal role in meeting production targets. key responsibilities: - operate machinery efficiently and safely - pack and store products to maintain quality standards - adhere to food safety and hygiene procedures required skills: - self-motivation and ability to work independently - excellent communication skills with basic english proficiency - ability to work well under pressure - flexibility to adapt to changing priorities benefits: - competitive hourly rate (£13.36 - £14.10 per hour) - weekly attendance bonus (£1 per hour) - auto enrolment into company pension scheme - employee wellbeing hub with retail discounts and support - cycle to work scheme and discounted gym membership - death in service insurance and free parking facilities working hours: - 4 shifts per week on a 3-week rotating shift pattern (06:40 - 17:10, 40 hours) - rotating shifts include early morning and late evening sessions...
We are seeking a highly skilled data research analyst to join our team. this is an exciting opportunity to work with large datasets, develop complex queries, and provide reports that drive business decisions. key responsibilities - data integrity management: ensure the accuracy and quality of data by implementing control structures within our systems. perform data integrity gap analysis and coordinate the resolution of gaps by working with business owners and it. - thought leadership: participate in projects involving upstream or downstream data flows and processes. provide strategic insights and recommendations to improve our data management practices. responsibilities - reporting and analytics: prepare monthly/quarterly claim analytics reports for senior management. analyze key performance indicators for the claims organization and identify trends and patterns. - ad hoc reporting: work with large datasets to create ad hoc reports and trend analysis. assist with forecasting and claims strategy. - fraud detection: help with fraud, subrogation, medical management, and legal analytics. research data irregularities and present findings in a clear and concise format. requirements - experience: prior experience as an analyst and/or knowledge of data mining is preferred. prior insurance or reinsurance experience is also desirable but not mandatory. - skill set: strong analytical and time management skills. intermediate facilitation skills with the ability to drive issues to closure. self-motivated and able to handle tasks with minimal supervision or questions. - technical s...
Oferta laboral buscamos a un(a) desarrollador senior con sólidos conocimientos en .net y react para liderar el desarrollo e implementación de soluciones web robustas, escalables y mantenibles. - diseñar, desarrollar y mantener soluciones web utilizando .net y react. - participar activamente en decisiones técnicas y de arquitectura. - colaborar con equipos de qa, producto y diseño para entregar soluciones funcionales y eficientes. - revisar y mejorar código de otros desarrolladores (code reviews). - documentar componentes, apis y flujos de trabajo. - proponer mejoras en rendimiento, escalabilidad y seguridad. requisitos - 5+ años de experiencia como desarrollador de software. - dominio de .net (c#) para desarrollo backend (preferiblemente .net core o superior). - experiencia en react.js para desarrollo frontend (idealmente con typescript). - conocimiento sólido en restful apis e integración de servicios. - experiencia con sql server o bases de datos relacionales similares. - familiaridad con herramientas de control de versiones (git). - buenas prácticas de arquitectura (limpia, ddd, inyección de dependencias, pruebas unitarias). - experiencia en despliegue de aplicaciones en la nube (azure, aws o similar) es un plus. beneficios y perks - estamos certificados como great place to work. - oportunidades de crecimiento y desarrollo profesional. - días libres / vacaciones pagadas. - apoyo para educación formal y certificaciones. - beneficios con empresas aliadas. - programa de referidos. - horarios de trabajo flexibles....
Enhance your skills as a software engineer in a dynamic team that fosters growth and innovation. job overview our company creates award-winning software for top brands across various industries, driving progress through cutting-edge technology. key responsibilities - develop responsive, accessible, and efficient ui components using angular 18+. - translate design mockups and ux concepts into clean, maintainable code using html5, css3, javascript, and typescript. - collaborate closely with backend developers to ensure seamless integration with java architecture. - participate in code reviews and provide feedback on code quality, maintainability, and best practices. - work cross-functionally with designers, qa engineers, and product owners to deliver high-quality features. requirements - 4+ years of professional experience as a ui or front-end developer. - strong hands-on experience with angular 18+. - proficiency in css. - experience with typescript and javascript. - solid understanding of responsive design, component-based architecture, and modern ux principles. preferred qualifications - experience working on design systems or shared ui libraries. - familiarity with java, restful apis, and build tools like maven or gradle....
Job description this role involves analyzing technical complaints and providing first-level support to both internal and external staff worldwide. the team manages access controls designed to enroll, update, delete and audit both internal and external profiles. this position is at a professional level, utilizing standard procedures to execute tasks while applying analytical skills based on the type of request. it receives minimal guidance and supervision. key responsibilities: - processes urgent requests for password resets and account enablement's to minimize downtime for both internal and external staff worldwide. - provides level one triage for visa access applications, including diagnosing issues, detecting patterns of impact, and ensuring the validity of complaints while working with other support teams on the resolution of client inquiries/requests. - assists in coordinating internal resources to accomplish visa and client objectives and ensure client experience standards are met. - maintains access controls responsibility for a wide variety of applications, involving enrolling, updating, entitling and deleting both internal and external staff profiles. - provides information, direction and education to clients regarding visa access products and services, ensuring understanding of best practices regarding usage and functionality. - able to shift priorities as needed and demonstrate proactive willingness to help others, to ensure customer expectations are exceeded and advocate on behalf of the clients. - manages phone hotlines, assigned emails, and web requests to...
Job title: software engineer ii job summary: we are seeking an experienced software engineer to lead a small team of developers and collaborate with product management and customer success to design, develop, and deploy solutions to customers. - lead a small team that may include offshore developers to deliver value quickly to customers - develop sound technical and functional solutions to a given problem domain. - participate in full life-cycle development of business applications for external customers. the ideal candidate will have 2+ years work-related experience, preferably in software application development, and strong knowledge of javascript, api (net, nodejs), relational databases, and public cloud experience. key responsibilities include: - leading a small team of developers - designing, developing, and deploying software solutions - collaborating with product management and customer success - providing daily status updates and identifying issues which may impede progress requirements: to be successful in this role, you will need: - strong programming skills, preferably in javascript - experience with api (net, nodejs) and relational databases - public cloud experience, preferably with aws or azure benefits: as a valued member of our team, you can expect: - a competitive salary and benefits package - opportunities for career growth and professional development - a dynamic and supportive work environment additional information: please note the following: - background check: the successful candidate will need to successfully complete a background che...
Job title: senior non-destructive testing engineer this is a challenging opportunity to lead the evaluation and implementation of non-destructive testing technologies, ensuring pipeline integrity strategies. as a senior engineer in our inspection technology unit, you will be responsible for leading the technical performance of inline inspection tools in the field, collaborating with vendors to improve data quality and tool capabilities, and promoting the adoption of advanced inspection methodologies. the ideal candidate will have a strong understanding of pipeline inspection principles, including pigging operations, pipeline cleaning, and inline inspection tool validation techniques. experience in identifying and analyzing damage mechanisms detected via inline inspection, such as corrosion, stress corrosion cracking, weld anomalies, dents, and cracks is also essential. key responsibilities: - evaluate emerging ndt and ili technologies - provide technical guidance on application and support their deployment across pipeline operations - oversee the technical performance of ili tools in the field - collaborate with vendors to improve data quality and tool capabilities - assist in validating inspection results through field verification and integration with inspection programs requirements: - bachelor's degree in mechanical or electrical engineering. advance degree is highly desirable - minimum of 20 years of professional experience in asset inspection and non-destructive testing technologies, including hands-on involvement in inline inspection operations and data interp...
Job title: energy storage systems specialist about the role we are seeking a highly skilled energy storage systems specialist to join our team. as an energy storage systems specialist, you will be responsible for conducting market analysis and designing energy storage systems. key responsibilities: - conduct market research and analysis on energy storage solutions - design and implement energy storage systems with a comprehensive knowledge of energy storage technologies - manage workload efficiently and communicate effectively through good oral and written communication skills - travel to local technical teams in countries where we have a presence requirements to be successful in this role, you will need: - mastery of energy storage technologies and applications - strong analytical and problem-solving skills - excellent communication and project management skills - ability to work effectively in a team environment benefits as an energy storage systems specialist, you can expect: - a competitive salary and benefits package - the opportunity to work on exciting and challenging projects - a collaborative and dynamic work environment what we offer at our company, we offer: - a global presence with opportunities to work in various locations - a culture of innovation and collaboration - professional development and growth opportunities...
Job description: "> "> - we take pride in being leaders in supporting advanced construction material industry solutions worldwide. "> - we are present in concrete batching plants, rock quarries, asphalt plants, and more. "> "> key responsibilities: "> "> - this role focuses on a specific product line using technology to support customer success. "> - you will work with our team to resolve technical issues and improve overall system performance. "> - this is an entry-level position that offers opportunities for growth and professional development. "> "> required skills and qualifications: "> "> - bachelor's degree in computer science, information technology, or related field. "> - 1-2 years of experience in technical support or related field. "> - excellent problem-solving and communication skills. "> - familiarity with software development methodologies and principles. "> "> benefits: "> "> - competitive salary and benefits package. "> - ongoing training and development opportunities. "> - a collaborative and dynamic work environment. "> "> what we offer: "> "> - a chance to work with a leader in the construction material industry. "> - a supportive team environment that encourages growth and learning. "> - the opportunity to make a real impact on customer success. ">...
We are seeking an experienced ecommerce specialist to manage and optimize online product catalogs, increase visibility and conversions on e-retailers' websites. job requirements: 1. proven experience in ecommerce, particularly with e-retailers like amazon and walmart is a must. expertise in amazon seller central and brand stores is also essential. 2. familiarity with technical skills such as managing product listings, optimizing product pages, and analyzing sales performance is required. 3. in addition to technical skills, excellent communication skills and a team-oriented attitude are vital for success in this role. key responsibilities: 1. to oversee the development and execution of e-commerce strategies that drive business growth. 2. to analyze market trends, competitor activity, and consumer behavior to inform data-driven decisions. 3. to work collaboratively with cross-functional teams to identify areas for improvement and implement process enhancements. skills and qualifications: - ecommerce experience: 5+ years - experience working with e-retailers like amazon and walmart: 3+ years - expertise in amazon seller central and brand stores: 2+ years - technical skills: product listing management, product page optimization, sales performance analysis - excellent communication skills - team-oriented attitude...
Job title: "> senior data architect "> "> job description: "> - champion a customer-focused culture to deepen client relationships and leverage broader bank relationships, systems, and knowledge. - design or redesign complex software components and applications based on highly complex business requirements; generate technical specifications. - build, architect, design, and implement highly distributed global-based systems. - experience in network infrastructure, security, data, or application development. - modernize legacy systems or similar transformational initiatives. "> "> required skills & qualifications: "> the ideal candidate will have the following skills: "> - a minimum of 5 years of experience in data architecture. - hands-on experience in defining and implementing data mesh principles across multiple domains. - proven expertise in dimensional modeling (star and snowflake schema). - in-depth knowledge and hands-on experience with data vault 2.0 modeling. - experience designing enterprise data architecture using modern lakehouse, datalake, and warehouse patterns. - proficient in designing logical, physical, and canonical data models aligned with business domains. - experience working with metadata management and catalogs. - strong knowledge of master data management mdm, data lineage, and data governance best practices. - knowledge of data privacy regulations and secure data architecture design. "> "> benefits: "> this role offers the opportunity to work in an evolving environment, adapting to change quickly and adjusting work accordingly in a p...
Job title: floral department leader the primary objective of this role is to oversee the effective operation of the floral department, ensuring maximum sales and profitability. as a leader, you will embody the company's core values, fostering an environment of respect, honesty, integrity, diversity, inclusion, and safety. responsibilities: - develop and maintain strong customer relationships through exemplary service and implementation of company policies. - address customer complaints promptly and professionally. - receive, process, and deliver florist transworld delivery orders in a timely manner. - coach and train personnel on pricing, inventory management, and customer courtesy. - support the customer 1st culture by providing exceptional customer experiences. - plan, organize, direct, and control department activities to achieve business objectives. - oversee receiving, storing, pricing, and merchandising of all floral products. - order supplies and materials to maintain adequate stock levels and prevent waste. - maintain accurate records and reports, using data effectively to inform decision-making. - ensure a clean and organized work environment. - continuously analyze department performance and implement improvements as necessary. - communicate and promote company initiatives and process improvements to team members. - supervise and coach direct reports, conducting regular performance reviews and providing constructive feedback....
As a key member of our team, you will play a pivotal role in overseeing the migration of databases and data warehouse systems to the cloud. key responsibilities 1. design and execute comprehensive migration strategies that ensure performance, reliability, and minimal business disruption. 2. collaborate with cross-functional teams to identify and prioritize database migration projects. 3. develop and implement scalable data architecture solutions that meet the needs of our growing organization. 4. stay up-to-date with industry trends and best practices in cloud migration and data warehousing. - proven experience in database migration and data warehousing. - strong understanding of cloud computing platforms and infrastructure. - excellent communication and collaboration skills. - ability to work in a fast-paced environment and adapt to changing priorities. - opportunity to work on high-impact projects that drive business growth. - collaborative and dynamic work environment. - ongoing training and professional development opportunities. - recognition and rewards for outstanding performance. if you are passionate about staying ahead of the curve in technology and have a desire to make a meaningful impact, we encourage you to apply. to succeed in this role, you will need to be highly organized, able to work independently, and have excellent problem-solving skills....
Seeking a talented graphic designer to create visual assets for various projects. - design precise, high-quality vector illustrations using adobe illustrator. - manage and optimize complex, layered photoshop files (100+ layers) with a focus on non-destructive editing. about the role the ideal candidate will have advanced technical proficiency in graphic design software and a strong sense of creativity to support brand consistency across projects. key duties include: 1. create detailed vector artwork and prepare production-ready files across print, digital, and merchandise formats. 2. collaborate closely with the creative team to refine designs, meet project goals, and maintain quality standards. requirements - 2+ years of professional experience in graphic design, illustration, and production. - advanced proficiency in adobe illustrator and photoshop. - portfolio showcasing strong vector-based illustration and layered file work. - experience in production design (print, web, branding assets). preferred qualifications - background in branding, packaging, or advertising. - knowledge of motion graphics or after effects is a bonus. this is an exciting opportunity for a skilled graphic designer to contribute to our innovative team and grow their career....
Job title: data center operations specialist we are seeking a skilled and detail-oriented professional to join our team as a data center operations specialist. this individual will be responsible for ensuring the smooth operation of our data centers, maintaining critical facilities infrastructure, and providing exceptional service to our customers. key responsibilities: - installations: installs ladder racks, builds/installs cages, installs cable management/support systems, performs intra-cage and infrastructure installations, installs and grounds cabinets and two-post racks. - queue management: escalates srs that require additional information. - testing/troubleshooting: conducts carrier circuit testing. - cross connects: installs/tests/modifies cross connects per sops and ensures proper cable management of coax, fiber, twisted pair copper, and intra-building cross connects. - documentation/reporting: maintains accurate notes and records of activity fulfillment in ticketing system. - projects: supports fulfillment of projects with direction from senior staff. - training: completes all assigned training in a timely manner. - customer management: supports customer satisfaction through timely and precise orders. requirements: our ideal candidate has 1+ years' experience, a high school diploma, and bert and sonet test equipment. we are committed to ensuring that our employment process is open to all individuals, including those with a disability. if you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form. why join...
Senior brand manager position we are seeking a highly skilled senior brand manager to lead the development and execution of our brand strategy across multiple pet brands. key responsibilities: - develop and maintain strong brand positioning, visual identity, and voice across all channels - oversee creative execution across packaging, digital advertising, email marketing, landing pages, and print materials - collaborate with cross-functional teams to align brand efforts with business objectives - mentor and guide graphic designers and freelancers, providing clear creative direction - partner with developers and ux teams to drive visual design on new product launches and website builds - support tone-of-voice and copy development across all channels - evaluate and refine brand guidelines to ensure consistency at scale the ideal candidate will have 6+ years of experience in brand management or creative strategy, with 2+ years in a leadership role. they should also possess a strong design sensibility and hands-on experience with adobe creative suite and figma. why join our team? - lead brand strategy across a portfolio of fast-growing consumer-loved brands - own high-visibility creative work that reaches millions of customers - join a passionate, pet-loving team dedicated to innovation and growth - drive creative decisions that directly impact business results and brand perception...
Technical support specialist role overview this role is ideal for a professional passionate about providing top-notch technical assistance and ensuring seamless customer experiences. the selected candidate will serve as the primary point of contact for all incoming technical support tickets, identifying, troubleshooting, and resolving technical issues or escalating when necessary. - act as the central figure in managing our ticketing system, guaranteeing timely responses and follow-ups that meet our high standards. - collaborate closely with the product, sales, and r&d; teams to ensure alignment and effective communication. - deliver exceptional customer service through email and zoom calls, consistently providing a friendly and approachable experience. required skills and qualifications to be successful in this role, candidates must possess: - a minimum of 5 years of experience in technical support, it helpdesk, or customer support roles, preferably in a saas or b2b environment. - 3+ years of hands-on experience with network infrastructure (troubleshooting routers, switches, firewalls) and hypervisors (deploying vmware, hyper-v, etc.) – mandatory. - comfortable working with linux-based and windows-based systems. - working with cloud platforms (aws, azure, gcp) is a strong plus. - experience working with ticketing systems (e.g., zendesk, intercom, or jira)- mandatory - strong troubleshooting and analytical technical skills. - high proficiency in english (written and oral) is a must. benefits as a valued member of our team, you can expect: - a fully remote work arra...
Compartir oferta compartir oferta work from home security engineer 1886516--- at bairesdev, we've been leading the way in technology projects for over 15 years. we deliver cutting-edge solutions to giants like google and the most innovative startups ...
Work from home talent cv maintenance assistant work from home talent cv maintenance assistant at bairesdev, we've been leading the way in technology projects for over 15 years. we deliver cutting-edge solutions to giants like google and the most inno...
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