Job Title: Data Center Operations Specialist We are seeking a skilled and detail-oriented professional to join our team as a Data Center Operations Specialist. This individual will be responsible for ensuring the smooth operation of our data centers, maintaining critical facilities infrastructure, and providing exceptional service to our customers. Key Responsibilities: - Installations: Installs ladder racks, builds/installs cages, installs cable management/support systems, performs intra-cage and infrastructure installations, installs and grounds cabinets and two-post racks. - Queue Management: Escalates SRs that require additional information. - Testing/Troubleshooting: Conducts carrier circuit testing. - Cross Connects: Installs/tests/modifies cross connects per SOPs and ensures proper cable management of coax, fiber, twisted pair copper, and intra-building cross connects. - Documentation/Reporting: Maintains accurate notes and records of activity fulfillment in ticketing system. - Projects: Supports fulfillment of projects with direction from senior staff. - Training: Completes all assigned training in a timely manner. - Customer Management: Supports customer satisfaction through timely and precise orders. Requirements: Our ideal candidate has 1+ years' experience, a High School Diploma, and BERT and SONET test equipment. We are committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form. Why Join Our Team? We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package. If you are a motivated and detail-oriented professional looking for a new challenge, we encourage you to apply for this exciting opportunity.