Lead Verification Support Agent Job Opportunity This role involves working as a Lead Verification Support Agent for a luxury brand. The job is remote, allowing you to work from the comfort of your own home office. - Contact and confirm submitted leads to determine their interest. - Forward qualified inquiries to the appropriate retailer. - Update and categorize leads in the system accurately. - Handle sensitive customer information securely. - Apply best practices in customer happiness and satisfaction. - Maintain knowledge of client products and services. - Fluent German and English (written and spoken) skills are essential. - Previous experience in Customer Service or Marketing is required. - Hands-on experience with lead communication and follow-up is necessary. - Attention to detail is crucial. - Strong administrative and organizational skills are required. - Positive attitude and responsibility are must-haves. - A personal laptop or computer with 8Gb RAM and stable internet connection (50 Mbps download and 40 Mbps upload) is necessary. Benefits and Perks - Fixed schedule: 5 days per week, 4 PM - 12 AM CET. - Remote work opportunity. - Inclusive international environment. - USD compensation. - Good bonuses for referring friends. - Paid training and probation. - Work-life balance. - Responsive management interested in growth and long-lasting cooperation. - Greenhouse conditions for self-development. About This Role This role requires strong analytical and problem-solving skills, with excellent communication and interpersonal skills. You will be responsible for managing and updating lead information, communicating with clients, and maintaining accurate records. If you have previous experience in customer service or marketing, this could be the perfect opportunity for you to take on a new challenge and grow your career.