What challenges await you? lead and develop client relationships. closely monitor their satisfaction with our services. plan and execute strategies focused on client retention. identify and capitalize on upselling and cross-selling opportunities. ensure that seo strategies are aligned with client goals and oversee the quality of service delivered in collaboration with our seo strategists and analysts. what do you need to succeed? advanced/bilingual english, both spoken and written ( mandatory ). experience in managing b2b client relationships ( mandatory ). passion for excellence in customer service and the ability to handle unexpected situations. proactivity, organization, and excellent communication skills. a passion for learning and staying up-to-date with industry trends. seo knowledge is a plus. what do we offer? 100% remote work, forever 15 business days of vacation nomadic days day off on your birthday salary adjustments in line with the inflation index discounts at educational institutions exclusive access to shopping platforms with special discounts paid holiday leave top-tier health insurance for your family who are we? nomadic is a digital marketing agency specializing exclusively in seo, working with over 170 leading brands in media, ecommerce, and startups across latam, usa, and europe. our team is made up of industry leaders, developing methodologies, training, and tailored strategies to boost traffic and conversions for our clients. what does it mean to be a nomadic? we work together to achieve our goals, accelerating mutual success. we fo...
**_job duck is hiring intake receptionists - ** for ambitious, culturally diverse, curious minds seeking booming careers, job duck unlocks and nurtures your potential. we connect you with rewarding, **remote job opportunities **with us-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. as a lifestyle company we ensure that everybody working here has a fantastic time, which is why we’ve earned the great place to work certification for 3 years in a row! **role overview**:we're currently on the lookout for **intake receptionists, **who are the first point of contact for potential and existing clients. **your role? **help identify the extent to which our services match the client’s needs. you will also record details and case histories before a client’s appointment. you will also act as an essential part of the team to ensure a smooth flow for a client’s customer journey! **what we're looking for: - screening, referring, updating, and keeping track of referral contacts. - taking action as a backup when the company’s receptionist is not in office. - scheduling meetings and consultations. - completing all intake paperwork and entering it into the business's system through crm. - filing and maintaining electronic documents and records. - maintaining a lead generation database to support business growth. constant learning of the client’s processes materials to improve internal strategies. **what we're looking for: - **15 months of experience in a related field **or a related degree. - customer-focused communicatio...
**client support engineer** **bogota, colombia** **only cvs submitted in english will be considered** **the opportunity**: - recently combined with anthology, blackboard offers the largest edtech ecosystem on a global scale, supporting over 150 million users in 80 countries. the company’s mission is to provide dynamic, data-informed experiences to the global education community so that learners and educators can achieve their goals. we believe in the power of a truly diverse and inclusive workforce. as we expand globally, we are committed to making diversity, inclusion, and belonging a foundational part of not only our hiring practices but who we are as a company. this role focuses on our learn platform, which provides students with a simple and intuitive learning experience that they can access anytime and anywhere. it’s a solution that’s continuously evolving to meet users’ needs and we’re looking for someone who can play an integral role in the success of the client support team within this specific product line. additionally, you will draft, review, and issue product bugs/fixes into the knowledge base open case using a client ticket tracking system. in this role you will also represent the client support department in various product meetings and reviews with both internal product management teams and external clients. you will manage the technical contributions of other engineers assigned to the project and provide cross-training to other client support engineers. - required skills/qualifications:_ - familiarity with programming in an object-oriented la...
So what does a tech support really do? you will be providing day-to-day support across the following: - answering detailed product and service questions - identifying and fulfilling customer needs to achieve satisfaction - handling complaints, providing appropriate solutions and alternatives - keeping updated records of customer interactions in crm - reading and learning scripts - compiling reports on overall customer satisfaction imagine yourself going to work with one thing on your mind: to provide the best customer experience to your clients. as you tackle your new tasks for the day, you know that it comes down to being able to provide world-class service to your clients in an accurate, efficient and respectful manner on every call as measured by different performance metrics. **requirements**: - fluency in spoken and written english - customer service, administration, and technical support for customers, via - attention to detail and a methodical, systematic approach to your work (essential) - resourceful and excellent problem-solving skills - proven customer support experience or experience as a helpdesk specialist or customer service representative - ability to multitask, prioritize and manage time effectively - act as a team player and remain professional and courteous with customers at all times - excellent computing skills (including excel, and word) - excellent database administration skills - clear and accurate communication (must have reliable, quality internet connection when required to work from home in the instance of covid -...
**correlation one develops the workforce's skills for the ai economy** enterprises and governments work with us to develop talent and close critical data, digital, and technology skills gaps. our global programs, including data skills for all (ds4a) and data competitions, also empower underrepresented communities and accelerate careers. our mission is to create equal access to the data-driven jobs of the future. we partner with top employers and government organizations to make that a reality, including amazon, coca-cola, johnson & johnson, usaid, u.s. department of state, and the u.s. department of defense. our skills training programs are 100% free for learners and are delivered virtually by industry experts to minimize traditional barriers to career advancement. we take pride in fostering supportive, human-led, group learning environments that build technical proficiency and confidence in participants. join us and let's shape the ai economy together! **program details** we run data analytics training programs with several clients throughout the year. we are proactively hiring additional teaching assistants, to add to our network, for programs that will be launching in 2025. below you can find a general outline of the expectations and the time commitment for teaching assistants. **a day in the life** **onboarding (pre-program)**: we will host a live onboarding session, where we will walk through the program elements, set you up on our platforms, and ensure that you are prepared to support our learners effectively before the program launches. all trainin...
**about the company** craft.co is a supplier intelligence company helping organizations accelerate data-informed business decisions. our unique, proprietary data platform tracks thousands of real-time signals across millions of companies globally, delivering best in class monitoring and insight into global supply chains, among other company cohorts. our clients, including fortune 100 companies, government agencies, smes, asset management groups, and others, use our technology for supply chain intelligence, market intelligence and related use cases. through our modular, secure, customizable portal, our clients can monitor any company they are working with and drive critical actions in real-time. we are a well-funded technology company with leading investors from silicon valley and elsewhere, but are not your typical data or saas startup. our ceo is a seasoned entrepreneur and juilliard-trained cellist. the craft team is globally distributed with headquarters in san francisco and an office in london. we fully support and encourage remote workers, and have team members across north and south america and europe. we are looking for innovative and driven people who are passionate about building delightful software to join our rapidly growing team! - we are an equal opportunity employer who values and encourages diversity, equity and belonging at our company. we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status._ - hiring will be done through ideasx on behalf of cr...
Implementation consultant **remote - colombia** the opportunity: anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive. our mission is to empower educators and institutions with meaningful innovation that’s simple and intelligent, inspiring student success and institutional growth. the power of together is built on having a diverse and inclusive workforce. we are committed to making diversity, inclusion, and belonging a foundational part of our hiring practices and who we are as a company. the anthology student success team works with customers to deliver technology and consulting solutions that address a wide variety of business and technology challenges. our implementation consultants deliver many standard and custom solutions that extend, enhance, and integrate anthology’s solutions across the customer education enterprise. primary responsibilities will include: - serving as an expert in anthology student success products, including their architecture, functionality, and deployment methodologies - coordinating customer, partner, and cross-platform internal resources to ensure on-time delivery of implementation engagements - engaging with internal and external resources to deliver functional and technical requirements - performing business analyst tasks such as requirements definition, problem/risk analysis, quality assurance, and creating quality documentation where needed - through communities of practice, working with other implementation team members to improve processes/...
Help desk customer service advisor bogota, colombia *only cvs submitted in english will be considered* the opportunity: anthology offers the largest edtech ecosystem on a global scale, supporting over 150 million users in 80 countries. the company's mission is to provide dynamic, data-informed experiences to the global education community so that learners and educators can achieve their goals. we believe in the power of a truly diverse and inclusive workforce. as we expand globally, we are committed to making diversity, inclusion, and belonging a foundational part of not only our hiring practices but who we are as a company. student success brings virtualized support and technology enabled solutions to the world's most progressive institutions. we provide it help desk and comprehensive student lifecycle management services that improve student engagement and accelerate learning. our platform gives institutions an efficient, financially sustainable way to deliver services through the enrollment and learning process. our goal is to build a better education experience for everyone by extending institutional resources to meet the growing demands of learners. position responsibilities will include: - resolving end-user inquiries by utilizing multiple technologies including telephony, and web-based inquiries - striving for one-call resolution of client issues while communicating appropriate options in a timely and professional manner - managing and resolving identified client issues for assigned accounts - documenting information into web-based ticketing system ...
So what does a tech support really do? you will be providing day-to-day support across the following: - answering detailed product and service questions - identifying and fulfilling customer needs to achieve satisfaction - handling complaints, providing appropriate solutions and alternatives - keeping updated records of customer interactions in crm - reading and learning scripts - compiling reports on overall customer satisfaction imagine yourself going to work with one thing on your mind: to provide the best customer experience to your clients. as you tackle your new tasks for the day, you know that it comes down to being able to provide world-class service to your clients in an accurate, efficient and respectful manner on every call as measured by different performance metrics. **requirements**: - fluency in spoken and written english - customer service, administration, and technical support for customers, via - attention to detail and a methodical, systematic approach to your work (essential) - resourceful and excellent problem-solving skills - proven customer support experience or experience as a helpdesk specialist or customer service representative - ability to multitask, prioritize and manage time effectively - act as a team player and remain professional and courteous with customers at all times - excellent computing skills (including excel, and word) - excellent database administration skills - clear and accurate communication (must have reliable, quality internet connection when required to work from home in the instance of covid -...
**the opportunity** this role sits within unity's premium support team which connects our customers to our development teams. our customers have a wide variety of problems that require quick thinking to keep their projects on track. this is where you step in, working to tackle these problems with curiosity, flexibility, and positivity. in return you will constantly be learning about unity's core technologies and its latest features, and get to help nurture some of the most exciting games in development today! game engine technologies is your playground, and software integration is your favorite kind of challenge; you love it when customers present a wide variety of problems that require your particular brand of agile-thinking and problem-solving skills. new problems every day? no problem - especially when you don't already know the answers, because you're happiest when you're learning something new! **what you'll be doing** - you are the first line of support for technical inquiries from game developers, using the zendesk technical ticketing system to manage and prioritize issues - participate in client meetings as a domain specialist for technical product details - investigate, research, debug, and solve integration problems, interacting with customers and internal development engineers as needed to do so - improve, expand, and develop the documentation, resource materials, and technical faqs - profile and debug as needed **what we're looking for** - experience in software development or support, with strong programming skills in c++, c#,.net, or related. ...
**about the company** craft.co is a supplier intelligence company helping organizations accelerate data-informed business decisions. our unique, proprietary data platform tracks thousands of real-time signals across millions of companies globally, delivering best in class monitoring and insight into global supply chains, among other company cohorts. our clients, including fortune 100 companies, government agencies, smes, asset management groups, and others, use our technology for supply chain intelligence, market intelligence and related use cases. through our modular, secure, customizable portal, our clients can monitor any company they are working with and drive critical actions in real-time. we are a well-funded technology company with leading investors from silicon valley and elsewhere, but are not your typical data or saas startup. our ceo is a seasoned entrepreneur and juilliard-trained cellist. the craft team is globally distributed with headquarters in san francisco and an office in london. we fully support and encourage remote workers, and have team members across north and south america and europe. we are looking for innovative and driven people who are passionate about building delightful software to join our rapidly growing team! - we are an equal opportunity employer who values and encourages diversity, equity and belonging at our company. we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status._ - hiring will be done through ideasx on behalf of cr...
The gao group, usa & canada gao group is headquartered in nyc, usa, and toronto, canada, and its member companies are incorporated in both usa & canada, and its member companies are leading suppliers of advanced electronics and network products for engineers worldwide. job description: hr (human resources): • assist with recruitment efforts by identifying potential candidates through chinese-language platforms and channels. • conduct initial screening and assessments of chinese-speaking candidates. • support employee onboarding and orientation activities for chinese-speaking team members. • assist in organizing internal events and employee engagement initiatives with a focus on chinese-speaking participants. requirements: • fluent proficiency in both chinese and english languages (spoken and written). • currently pursuing or recently completed a degree in any program • strong communication and interpersonal skills to effectively interact with chinese-speaking stakeholders. • highly motivated, detail-oriented, and able to work independently and as part of a virtual team. • passion for learning and adapting to new challenges. benefits of this internship include: • you gain real world work experiences at an internationally reputable high-tech company; • learn real world knowledge, work ethics, team spirits; • receive 3 certificates, and • it is short & convenient: you can work from anywhere, makes you much more employable and competitive in the job market...
**about us**: at **_galliot_**, we provide meaningful work, continuous growth opportunities, and a respectful and flexible work environment. we are an **_established global software company _**with years of experience **_delivering world-class software products and solutions_**. our team comes from a diverse geographic and academic background including product design, software, infrastructure, and machine learning engineering. we are **_headquartered in san francisco_**, with regional operations in europe and south america. **our proposal**: this is a **_senior java developer _**position - you will be responsible for the software that is used in healthcare environment to process and analyse patient data. you will participate in a small team following agile methodology. **we are looking for someone with these technical requirements**: **backend**: - java programming experience 6+ years - rest api required - graphql is a bonus - databases: solid experience with at least one of these mysql, postgres, mongodb, neo4j **nice to have**: - experience with at least one of the following tools for devops: github actions, gitlab runners, jenkins, - working knowledge of docker - aws, azure or gcp - great communications skills in **_english _**both written and spoken **we offer**: - unlimited career growth opportunities - work in an international market - 100% remote job - usd competitive compensation...
**about us**: at **_galliot_**, we provide meaningful work, continuous growth opportunities, and a respectful and flexible work environment. we are an **_established global software company _**with years of experience **_delivering world-class software products and solutions_**. our team comes from a diverse geographic and academic background including product design, software, infrastructure, and machine learning engineering. we are **_headquartered in san francisco_**, with regional operations in europe and south america. **our proposal**: this is a **_senior java developer _**position - you will be responsible for the software that is used in healthcare environment to process and analyse patient data. you will participate in a small team following agile methodology. **we are looking for someone with these technical requirements**: **backend**: - java programming experience 6+ years - rest api required - graphql is a bonus - databases: solid experience with at least one of these mysql, postgres, mongodb, neo4j **nice to have**: - experience with at least one of the following tools for devops: github actions, gitlab runners, jenkins, - working knowledge of docker - aws, azure or gcp - great communications skills in **_english _**both written and spoken **we offer**: - unlimited career growth opportunities - work in an international market - 100% remote job - usd competitive compensation...
**we help the world run better** at sap, we enable you to bring out your best. our company culture is focused on collaboration and a shared passion to help the world run better. how? we focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. we offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. **expectations & tasks** as coe consultant for order to cash and related process, you will analyze end to end sales and service process of our global customers and present the results of your findings and recommendations to it managers and executives. you have the chance to design and optimize complex it landscapes, on which our largest customers run their businesses. your area of responsibility will extend to some of the following tasks: - support functional design validation workshops identify risks and provide recommendations to optimize business processes, system automation, system landscape and protection of investment. - required to support customer’s implementations and best practices for the business processes, ideas for improving customer productivity, providing the highest levels of customer satisfaction, and running an infrastructure that empowers customers to take advantage of new opportunities. - conduct deep root cause analysis with technical and programming skills, provides ...
Qa analyst lllocation: bogota, colombiamodel of work: hybridare you excited by challenges? do you enjoy working in a fast-paced, international, and dynamic environment? then now is the time to join quorum software, a rapidly growing company and industry leader in oil & gas transformation.quorum software is the world's largest provider of digital technology focused solely on business workflows that empower the next evolution of energy. from emerging companies to supermajors, throughout every region of the globe, customers rely on quorum's proven innovation and unmatched global expertise to streamline business operations and make data-driven decisions that optimize profitability and growth. our industry-leading solutions are transforming energy companies across the entire value chain, helping visionary leaders evolve their organizations into modern energy companies.responsibilitiesprevent bugs and rework by setting quality expectations with developers, analyzing and clarifying requirements, and preparing test cases to drive confirmatory testing. collaborate with developers to ensure efficient delivery of working software.discover issues beyond confirmatory testing through exploratory testing, prioritizing product areas based on risks.perform manual regression testing of product releases, especially features not covered by automated tests.perform other duties as assigned.requirementsstrong team spirit, communication, and people skills. ability to work collaboratively and help others improve results.strong analytical thinking and learning mindset to understand business requirem...
Senior data analystbogota, colombia*only cvs submitted in english will be considered*the opportunity:anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive. our mission is to empower educators and institutions with meaningful innovation that’s simple and intelligent, inspiring student success and institutional growth.the power of together is built on having a diverse and inclusive workforce. we are committed to making diversity, inclusion, and belonging a foundational part of our hiring practices and who we are as a company.we are looking for a senior data analyst who will play an integral role on the salesforce and analytics team that is part of the larger global business operations department. this team is a key clearinghouse for sales data, working to aggregate and analyze data across multiple systems to drive operational efficiency and sales strategy. this role will work closely with multiple internal customers (marketing, sales, sfdc, product management) to manage and maintain data across the company. this role will be an individual contributor and report to the senior manager, business insights.primary responsibilities will include:administering a postgresql databasemanaging and creating data sets available through multiple systems and salesforceautomating and refreshing reports and dashboards in a bi tool through queriesdriving improvements to data quality and data availability by analyzing existing data and data setsproviding systems best practices recommendations to enhance efficiency a...
Pre-sales consultant what is equisoft? equisoft is aglobal provider of digital solutions for insurance and investment,recognized by over 250 of the world's leading financialinstitutions. we offer a comprehensive ecosystem of scalablesolutions that help our customers meet all the challenges broughtabout by this era of digital transformation, thanks to our businessneeds-driven approach, industry knowledge, cutting-edgetechnologies and experts. why choose equisoft? with 950+ employees,we are a stable organization that offers career advancement andfosters a stimulant environment. if that’s not enough, then checkout these other perks below: - hiring location: colombia - you arewelcome to work remote - full-time permanent role - benefitsavailable day 1: medical, dental and telemedicine program(colombia) - flexible hours - number of hours per week: maximumlegal working hours - educational support (linkedin learning, lomacourses and equisoft university) role: the pre-sales consultantreports to the director of pre-sales and works closely with thesales and product teams. the pre-sales consultant thrives in adeadline-focused environment where taking the initiative, clearcommunication and flexibility are critical. your day with equisoft: - perform client-facing presentations and product demonstrations ofinsurance solutions to all levels of personnel within a prospectiveorganization. - design and adapt each demonstration to meetspecific clients’ needs while communicating applicable messagesbased on proposed solution and sales strategy. - translateinsurance product requirements into...
Jujur. honest, trustful, fair. transparency is key at jujur. our team is committed to deliver an honest and personal approach when it comes to recruitment solutions. candidates and clients come to us as we take the time to really understand their needs. we are upfront while setting realistic and achievable goals. we believe that treating others with fairness and dignity is the rain that helps them grow and be fruitful. position: games presenter team manager location: bogota, colombia employment type: full-time duties and responsibilities: provide guidance and support to staff through coaching and mentoring oversee and manage staff in accordance with the company’s policies and procedures, including areas such as supervision, absence management, and handling disciplinary and grievance matters foster a collaborative team environment by promoting clear communication and holding regular team meetings assess both individual and team learning and development needs, and collaborate with the learning and development team to create plans to address them actively contribute to and support learning and development initiatives, ensuring alignment with organizational goals and targets ensure the delivery of all services aligns with the company’s core values, policies, procedures, and key performance indicators (kpis) requirements: advanced proficiency in english, both written and spoken a minimum of 1 year of relevant experience in a similar role a degree or qualification in management is an advantage prior experience in the igaming industry or with live casino is a plus previous expe...
**please submit your resume/cv in english** executive assistant / personal assistant salary range: $1,300 – $2,000 usd/month about the company this music-education technology company, recently featured on national television, is transforming the way students connect with talented music instructors across the country. with a modern, hands-on approach that values creativity over convention, their mission is to make music education accessible, personalized, and rooted in real-world experience. the team is composed of professionals with backgrounds in performance, songwriting, and production—creating a unique learning environment for students of all styles and levels. operating with a startup spirit, every team member plays a key role in shaping the company’s success and impact. position overview we’re looking for a highly organized, proactive, and adaptable executive assistant / personal assistant to support the ceo. this role requires someone who can juggle high-level strategic support with hands-on assistance, working closely with the ceo to manage day-to-day operations and long-term projects. this is a full-time remote position, ideal for someone who thrives in a fast-paced, mission-driven environment. key responsibilities executive support: manage the ceo’s calendar, book meetings, and handle travel arrangements. communication: draft and proofread emails, documents, presentations, and serve as the point of contact on behalf of the ceo. project management: organize and track strategic initiatives, ensuring deadlines and goals are met. cross-team coordination: facilitate ...
**software engineer** **bogota, colombia** *** **only cvs submitted in english will be considered** **the opportunity**:recently combined with anthology, blackboard offers the largest edtech ecosystem on a global scale, supporting over 150 million users in 80 countries. the company’s mission is to provide dynamic, data-informed experiences to the global education community so that learners and educators can achieve their goals. we believe in the power of a truly diverse and inclusive workforce. as we expand globally, we are committed to making diversity, inclusion, and belonging a foundational part of not only our hiring practices but who we are as a company. the blackboard teaching & learning suite of products inspire a love of learning, empower excellence in education, and drive continuous improvement. members of our product development organization deliver an intuitive and powerful lms, bolster learner outcomes through data and analytics, provide a simple and reliable online collaboration solution, and build more inclusive and accessible learning environments. join our team and find where you fit. in this role, you will build features for our teaching and learning products to deliver best in class solutions to clients. you will join a motivated, creative, and energetic team that works in a flexible and agile fashion to deliver world-class products to the education market. by joining this team, you will become a core contributing member to blackboard’s edtech platform initiative. our solutions will seamlessly and uniquely deliver a revolutionized learning exper...
Experience : 7-10 years panagora group provides monitoring and evaluation services in the international development industry and currently implements the usaid/colombia monitoring, evaluation and learning (mel) activity. the mel activity provides technical and advisory services to usaid in the following components: (1) monitoring; (2) performance and impact assessments; (3) research, assessments, and data analysis; (4) geographic information services (gis) and (5) collaboration, learning, and adaptation tasks (cla). the mel activity will conduct a mid-term performance evaluation of the responsive governance (rg) activity. this mid-term performance evaluation aims to assess the achievements of the rg interventions, deliverables, and outcomes according to the work plans (year one and two) and theory of change and to what extent they are relevant based on the current national and local contexts. **responsibilities**: - lead the planning of each evaluation stage, including a detailed list of activities, inputs needed, and a detailed schedule. - oversee the methodological design of the evaluation. - guide and coordinate the primary and secondary data collection. this includes sending derechos de petición and coordinating the qualitative and quantitative data collection with the selected firm and mel activity. - coordinate the deliverables and reporting, including the data, reports, and presentations. panagora group is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national orig...
**bat is evolving at pace into a global multi-category business. we are on a mission to decrease the health impact of our industry** **to achieve our ambition, we are looking for colleagues who are ready to be the change. come, join us on this journey!** **british american tobacco** **colombia h**as an exciting opportunity for a human resources global graduate**in bogotá** **a global graduate programme in operations offers early-career professionals the opportunity to develop key skills and experience in managing supply chain end to end processes. it provides a structured development path, offering graduates exposure to a wide range of operational challenges and opportunities within the company.** **your key responsibilities will include**: - advise the business areas in the definition and implementation of the necessary actions and practices to ensure an adequate organizational climate, contributing to the company being perceived as the best option of a high quality of life at work for each of the workers. - support hrbp in aligning hr strategies with business goals. this might involve assisting with workforce planning, organizational development, and identifying hr trends that impact business outcomes. - advises line managers on involuntary / voluntary exits, performs exit interviews. - assist with employee surveys, gather feedback, and help implement employee engagement initiatives. help track participation and measure results - assist in the implementation of employee development programs, performance management processes, and talent reviews **what are we...
Remote.conew team small team (1-10 people) **we help you grow in your profession** **client**: - our client is a global leader in business travel management services. they drive savings, efficiency, and safety to businesses and their travelers all around the world. offering b2b top-of-the-art digital services our client provides a whole set of travel options to enterprises around to globe.**we invite you to our company, not a project** **project overview**: **we create a restriction-free environment** **we let you concentrate on your job** **position overview**: - the client is looking to expand their teams adding well trained, highly professional, and committed professionals used to work under an agile methodology. a key position within this team is the senior quality assurance engineer, this person will have to collaborate with the business understanding the solution and the requirements as well as the development team aiming to ensure the quality identifying and documenting bugs. as part of the development sdlc implemented in the client this person will create and execute regression, smoke and ad-hoc testing on the different releases to ensure the solutions performs as expected. although there is a focus on testing backend services there will be web and mobile testing included to ensure the ecosystem is working in a consistent way. we are looking for a real team player, willing to collaborate with all the team members, external squads, client´s stakeholders, and the technical teams supporting the infrastructure. we need a curious and proactive person alw...
Johnson controls is looking for a technical support specialist to join our service desk team in bogota (colombia). the role is to provide support for our clients in access control products and electronic security (alarms systems, cctv). our service desk team works in a dynamic and stimulating environment with the latest technologies that promotes career development and professional growth through continuous learning. position reports to: technical support supervisor how you will do it: - provide world class technical support to the certified field technicians from our authorized dealer network. - analyze and solve a wide range of technical request related to our video surveillance software and hardware. - guide our clients through the resolution of their issues or escalate to the next level of support when needed. - document each request in our ticketing system (salesforce) - what we are looking for: essential - dep/ dec/ aec in computers and/or electronics or equivalent related experience - perfect spoken and written english: 95% us customer base. bilingualism (english/spanish ) - advanced troubleshooting skills - microsoft windows operating systems experience 7,8,10 server 2008, 2012, 2016 - tcp/ip and networking important - technical support/ customer service experience - electronics knowledge - database knowledge: microsoft sql - .net knowledge - security industry or security products experience (intrusion/ access control) - strong verbal and written communication skills - good priority setting and organization skills - good initiative, resou...
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