Roca alliances is a specialized recruitment firm in the tech sector, connecting top talent with leading global companies. we provide tailored hiring solutions, ensuring the perfect match for each role. our deep understanding of industry trends allows...
On behalf of tipalti, sd solutions is looking for a talented sales finance analyst, to step onto a fintech unicorn rocketship! joining tipalti means you're stepping onto a fintech rocket ship pointed towards greatness. we are the financial execution ...
At medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. you'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.a day in the life we're a mission-driven leader in medical technology and solutions with a legacy of integrity and innovation. work with us to incentivize better patient care, and partner across the industry to make healthcare more affordable and accessible. be a part of a community of experts committed to ensuring quality, affordable healthcare worldwide.the s&c; quality supervisor is an experienced quality professional, responsible for the oversight and ownership of the service and capabilities (s&c;) team's process performance; continuously achieving kpis in compliance with requirements and regulations.this supervisor provides day-to-day work directions for the team, focused on maintaining steady workflow, resource allocation and productivity while also spending a portion of time executing individual tasks within the process. this team leader is also an instrumental contributor for strategic process improvement initiatives. it is a strong project coordinator /operational efficiency and can influence internal and external stakeholders to remove roadblocks and achieve overall s&c; strategic goals. this will be a hybrid role based in bogotá.service and capabilities team current scope of work:• complaint handling return• product hold order (pho)• non- conforming (nc)• mps supportresponsibilities may include the following and other ...
Who are we? tier 1 supplier to the world's leading industry manufacturers (airbus, baesystems, boeing, bombardier, dassault aviation, embraer, honda aircraft company, lockheed martin, raytheon technologies, thales), latecoere serves aerospace with innovative solutions for a sustainable world. the group operates in all segments of the aerospace industry (commercial, regional, business, defense, and space) in two business areas: aerostructures (doors, fuselage, wings, empennage, struts & rods) and interconnection systems (wiring, avionic racks, onboard equipment, electronic systems). as of december 31, 2023, the group employed 5,497 people across 14 countries. quality engineer /on site/responsibilities:responsible for quality and process improvement in production.implementing standards and procedures.piloting the non-conformity mitigation plan.updating and communicating quality metrics and non-quality costs.using quality tools to solve issues (8d/9s, root cause analyses, pfmea, etc. ).performing internal audits on products/processes.conducting, performing, and approving fai (first article inspection).managing fod (foreign objects damage) in production.maintaining non-conformity reports (ncr) and the quality database.preparing regular quality reports.organizing and following up on action plans for problem solving, containment, and corrective actions.maintaining control plans.participating in continuous improvement initiatives on site.requirements:engineering degree with a technical background.at least 2 years of experience in a production environment.proficiency in ms off...
Archive (archive.com) is the ultimate ai-first influencer marketing platform. we build software and agents to help influencer marketers grow revenues faster. over 2,000+ innovative brands like l'oreal, glossier, revlon, olipop, quest nutrition, parade, and liquid death use our software to streamline their influencer marketing initiatives, and we're backed by top investors like stripe, tiger, battery ventures, and founders of companies like ramp, hugging face, and applied intuition (see techcrunch). we are looking for an exceptional team member to join our growing team in bogotá, colombia. as a customer success manager at archive, you will drive customer satisfaction, retention, and growth while working directly with our diverse portfolio of brands. the ideal candidate will be passionate about helping customers maximize value from our platform while contributing to the development of our customer success organization. requirements - 2-5+ years of customer success management experience - 1+ years in saas or e-commerce industry experience - native-level english proficiency in both verbal and written communication - demonstrated track record of managing and growing customer relationships - strong analytical skills with experience in tracking and improving customer success metrics - high level of self-motivation and drive with a proven ability to work independently - natural curiosity and desire to understand customer needs and business objectives - experience with customer success tools and crm platforms - strong problem-solving abilities and attention to detail - abilit...
Cloud migration senior consultant – microsoft azure gorilla logic provides nearshore agile teams to fortune 500 and smb companies, bringing unparalleled expertise in the delivery of full-stack web, mobile, and enterprise applications. our highly collaborative agile gorillas are uniquely qualified to implement complex software initiatives. with offices in the united states, costa rica, colombia and mexico, gorilla logic helps clients gain competitive advantages to achieve results faster. role overview we are seeking a cloud migration senior consultant with deep expertise in microsoft azure to support a large-scale enterprise migration initiative. this role focuses on executing detailed migration planning and readiness assessments for a portfolio of 70+ applications and infrastructure workloads, working closely with architects, delivery teams, and client stakeholders. as a key contributor in the learn & plan phases of the microsoft cloud adoption framework, you will help bridge technical discovery and execution planning—developing clear, risk-aware, and actionable migration strategies for client systems transitioning to azure. key responsibilities portfolio migration readiness & discovery*support the analysis of portfolio -level metadata including application complexity, business criticality, and product grouping logic.*run tooling-based discovery using azure migrate, azure monitor vm insights, and other microsoft-native tools to inventory: - physical and virtual hosts - applications, databases, and middleware *network topology and cross-system dependencies*documen...
The configuration engineer oversees the entire software development life-cycle, ensuring that all intraway components and modules are released properly and in a timely manner. infrastructure maintenance for 'continuous integration', 'continuous deployment', and 'continuous delivery'. development, maintenance, and implementation of automation and monitoring systems for platforms and products. obtaining and analyzing their metrics and implementing improvements continuously.as part of our team, you will have the following responsibilities:manage the development, testing, and release pipelines, ensuring smooth execution.maintain the integrity of software deliveries by ensuring correct versioning and configuration.support technical teams in adopting new pipelines and improving their development and delivery processes.identify key configuration items such as versions, dependencies, and associated components.perform version and configuration control to ensure consistent and efficient product versions.integrate products across different platforms and environments.oversee and manage builds and releases efficiently.set up and maintain the platform that automates builds, testing, and delivery processes.required skills to be part of our amazing team:hands-on, "can do" attitude, with a proactive approach to problem-solving.strong understanding of cloud platforms, particularly aws (experience with other cloud technologies is a plus).advanced linux administration skills, focusing on continuous delivery and supporting developers.proficient in source code control and configuration manage...
You are on united states + canada website. select another region to view location-specific content please note that the application process will be managed on our partner website, workday, which will require you to log in or create an account. acronis is revolutionizing cyber protection—providing natively integrated, all-in-one solutions that monitor, control, and protect the data that businesses and lives depend on. we are looking for a director, strategic accounts to join our mission to create a #cyber fit future and protect all data, applications and systems across any environment. the director of strategic accounts will spearhead the growth and management of key business partnerships across latin america. in this high-impact role, you’ll drive revenue, deepen relationships with top-tier clients, and lead the adoption of our cybersecurity solutions in strategic markets throughout the region. what you'll do: - lead the regional team managing relationships with strategic accounts, developing and executing the regional strategy for strategic msps/sps in alignment with acronis’ global objectives. - manage high-level relationships with key msps/sps, ensuring satisfaction and long-term loyalty. - guide the team in helping msps/sps expand their service and solution portfolios based on acronis technology. - identify expansion and growth opportunities within existing strategic msps/sps. - collaborate closely with sales, solutions engineering, marketing, and support teams to ensure an exceptional partner and customer experience. - monitor the performance of strategic accounts...
Join to apply for the project manager role at webhelp enterprise3 weeks ago be among the first 25 applicantsjoin to apply for the project manager role at webhelp enterprisejob descriptionas a project manager specializing in resource/project management, you will drive the successful adoption of new technologies, solutions, and business strategies within the partner ecosystem. you will collaborate with internal teams, partners, and stakeholders to ensure seamless transitions, minimize resistance, and maximize the impact of change initiatives.apply nowjob titleproject managerjob descriptionas a project manager specializing in resource/project management, you will drive the successful adoption of new technologies, solutions, and business strategies within the partner ecosystem. you will collaborate with internal teams, partners, and stakeholders to ensure seamless transitions, minimize resistance, and maximize the impact of change initiatives.required skills & qualificationexperience: 4+ years in change management, partner management or project managerexperience using power query, looker, or tableu.english: b2+ (90%)knowledge: strong understanding of microsoft partner ecosystem (desirable)change management expertise: familiarity with frameworks like adkar, prosci, or agile change methodologies.communication skills: ability to articulate complex changes in a simple, compelling way for a diverse audience.project management: experience managing large-scale partner transitions and business transformations.analytical skills: ability to assess impact, track adoption metrics, and dr...
Revenue growth management expert | andinarevenue growth management expert | andinaget ai-powered advice on this job and more exclusive features.no relocation assistance offeredjob number #167869 - cali, valle del cauca, colombiawho we arecolgate-palmolive company is a global consumer products company operating in over 200 countries specializing in oral care, personal care, home care, skin care, and pet nutrition. our products are trusted in more households than any other brand in the world, making us a household name!join colgate-palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. guided by our core values—caring, inclusive, and courageous—we foster a culture that inspires our people to achieve common goals. together, let's build a brighter, healthier future for all.about the rolethe responsibility of this position is to support the rgm manager in the roll out of the revenue growth management in andina, balancing the 7 price levers (non promoted shelf price / promo shelf price / price flow / mix / pack and size / new products and cross border pricing) and asp, with a clear focus on what is in it for shopper, customer and cp, requesting explanations to provide clear understanding of the cost evolution, in order to guarantee the achievement of the profitability budgeted.what you will douse programming language and visualization tools, to process data information from different sources (bi, excel, nielsen, etc.) to create analysis that lead to more accurate and data based decision making.gather and align req...
Be the spark that brightens days and ignites your career with ttec's award-winning employment experience. as a social media specialist, working hybrid in bogotá, colombia, you'll be a part of bringing humanity to business. #experiencettec.our employees have spoken. our purpose, team, and company culture are amazing and our great place to work certification in colombia says it all!what you'll doas a social media specialist, you will be responsible for developing and implementing social media strategies to support b2b marketing efforts to increase audience engagement and propel the sales funnel. you'll work closely with the marketing team and sales leaders to write, produce, and manage impactful social content.you'll report to the executive director of editorial to help accelerate brand awareness and engage prospective and current clients with differentiated content and messaging.during a typical day, you'lldevelop, implement, and manage corporate social media strategies, primarily for linkedindevelop social content calendars and recommend campaign strategiescreate and manage linkedin and other social content that encourages and increases audience engagementcontribute to the marketing team's efforts to ensure consistency in the company's "voice," key messages and editorial style. work with editorial team and designers to ensure content is informative and appealing.define the most important social media kpis. measure and report on the success of social media campaigns.manage multiple tasks and work in a fast-paced environment on short deadlinesstay up to date with the la...
The global operations, grs capability center operations team seeks an experienced people leader to enhance business value in a key role directly and indirectly through a matrix team in a highly visible role. this leader leads a team of vendor operations specialist and is accountable for close collaboration with internal stakeholders and vendor partners to influence decisions and drive results. the team is responsible for supporting transition of work to global strategic vendor partners and driving day-to-day performance by executing a highly effective leader management system holding vendor partners accountable, aligning processes & procedures to meet or exceed the goals of the operation, proactively identifying and resolving operational problems, overseeing vendor staffing/capacity, quality, and driving cost-saving efficiencies. key responsibilities: • operational management – lead & oversee daily operations managing offshore vendors in underwriting, claims, exposure management and energy & construction and onshore team of individual contributors and/or managers. • collaborate with vendors and stakeholders to align service level agreements (slas) and monitor outsourced performance, proactively addressing challenges. • manage the vendor budget, ensuring all kpis are achieved within financial parameters and recommending cost-saving measures. • create presentations and dashboards to communicate results to internal stakeholders and vendors. • lead meetings with various stakeholders, ensuring the delivery of work meets quality, timeliness, and other operational metrics. ...
Darwin ai bogota, d.c., capital district, colombiadarwin ai bogota, d.c., capital district, colombia1 month ago be among the first 25 applicantsget ai-powered advice on this job and more exclusive features.we are looking for a highly analytical and process-driven individual to join our fast-growing sales team. a person who is passionate about driving performance through data, building efficient systems, and empowering others to succeed. this role is perfect for someone who thrives on bringing structure to chaos, loves diving into numbers, and is excited by the challenge of optimizing sales processes in a high-velocity startup environment.as a sales enablement & operations specialist, you will play a vital behind-the-scenes role, enabling our sales team to do their best work. you'll be responsible for managing crm systems, generating dashboards and reports, analyzing performance metrics, and ensuring our sales workflows are as streamlined and effective as possible. you'll work closely with the head of sales and collaborate with revenue, marketing, and customer success to ensure alignment and operational excellence across the entire go-to-market engine.in this role, you will:own the day-to-day operations of the sales tech stack (e.g., crm, sales automation tools, dashboards)create and maintain accurate reports and dashboards to monitor sales performance, kpis, pipeline health, and forecastinganalyze sales data to identify trends, gaps, and opportunities to improve team effectivenesssupport the onboarding and continuous training of new sales team members by developing play...
Agileengine is an inc. 5000 company that creates award-winning software for fortune 500 brands and trailblazing startups across 17+ industries. we rank among the leaders in areas like application development and ai/ml, and our people-first culture has earned us multiple best place to work awards. if you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you!what you will do- ai product gtm & launch excellence: craft end-to-end gtm plans—including segmentation, value propositions, positioning and launch kpis—for new ai features (e.g., shade-finding copilots, predictive replenishment, dynamic bundling); create enablement toolkits (messaging frameworks, demo scripts, training decks) that empower brand and regional teams to launch consistently and at scale. - cross-functional leadership: act as the connective tissue between product, data science, enterprise marketing technology, creative, and brand teams to ensure ai features are fit-for-purpose and brand-right; present recommendations and results to senior leadership and influence investment and prioritization decisions.- bias for action and operationalization: drive executional rigor by transforming strategic ai initiatives into concrete workplans with clear owners, timelines, and kpis—ensuring pilots quickly move from test to scale; champion mvp thinking and fast-cycle experimentation to accelerate feature deployment, reduce time-to-value, and continuously refine ai-driven experiences based on real user feedback.- market & consumer intelligence: track emerging ai trends (e.g.,...
Job opportunity we are looking for a sales development representative to create and qualify new business opportunities, fueling a healthy sales pipeline. the ideal candidate will be responsible for prospecting daily through cold calls, emails, social selling, and video messages to uncover decision-makers. they will tailor value pitches by running quick needs analyses and linking pain points to the company's benefits. 1. prospect daily through various channels to uncover decision-makers. 2. tailor value pitches by conducting quick needs analyses and identifying key benefits. 3. qualify leads against icp and bant/champ criteria; book discovery calls or demos for account executives. 4. log every touch and next step in crm, keeping data clean and pipeline stages current. 5. hit or exceed weekly activity metrics and monthly sql / meeting quotas. 6. partner with marketing to convert campaigns into pipeline and feed real-time market feedback. 7. track competitive moves and share insights that sharpen messaging and product direction. about the role - this is an opportunity to join a dynamic team and contribute to driving business growth. - the ideal candidate will have experience in cold outreach and lead qualification using icp, bant, or champ. - able to run quick needs analyses, tailor value pitches, and handle basic pricing recommendations. - familiar with list-building, data enrichment, and tracking market/competitor insights. - highly motivated, goal-oriented, and comfortable in a fast-paced, target-driven environment. about us we help make public spaces accessible for ...
At zimmer biomet, we believe in pushing the boundaries of innovation and driving our mission forward. as a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a zimmer biomet product or technology every 8 seconds. as a zimmer biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. to support our talent team, we focus on development opportunities, robust employee resource groups (ergs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. we are committed to creating an environment where every team member feels included, respected, empowered and recognised. what you can expect responsible and accountable for the collection of past due invoices and monitoring of assigned customer accounts to maintain past due and credit risk at a minimum in a gbs environment. work closely with customer service and sales organization. provide excellent customer service by responding to queries and resolving issues and disputes raised by customers and internal stakeholders. focus activities on being customer-minded, while achieving corporate dso goals and minimizing bad debt exposure how you'll create impact - responsible to monitor assigned customer accounts and tightly follow-up on past due accounts. - daily contact with customers by phone or e-mail to collect past due amounts. - collaborate with offshore bpo team around collections and cash applicaitons - research and resolve querie...
We're looking for a strategic and data-driven paid media specialist with 3–5+ years of experience to lead and optimize performance marketing campaigns across platforms like meta, google, linked in, and tik tok. in this role, you'll manage a portfolio of clients, translating business goals into paid media strategies that drive results. you'll own end-to-end campaign execution — from setup and optimization to reporting and insights — while collaborating closely with creatives, account managers, and leadership. if you're passionate about paid media, love turning data into action, and can confidently guide performance conversations, we’d love to hear from you. schedule: 8:00am - 5:00pm pst qualifications: 3–5+ years of hands-on paid media experience, ideally in an agency environment expertise in meta ads manager and google ads, with working knowledge of linked in ads, tik tok ads, and ga4 proven track record of managing campaigns across a range of budgets and industries confidence in owning performance conversations with clients and explaining strategy in plain terms strong analytical skills — you’re passionate about performance metrics and optimization levers ability to work independently and prioritize workload without needing micromanagement a collaborative mindset — you value great creative, thoughtful strategy, and clear communication bonus points for platform certifications (meta, google ads, google analytics) responsibilities: own paid media strategy and execution across a portfolio of clients, with a focus on meta, google, linked in, and tik tok. set up, ma...
Salvatech is a global employer of record (eor) and nearshore recruitment company helping international businesses build remote teams in latam without opening a legal entity. our all-in-one service covers recruitment, compliance, onboarding, payroll, equipment, and local support; combining simplicity, talent, and technology. - location: colombia remote - environment: colombian and international teams - full-time / monday to friday, 9am-6pm est role summary: we are seeking a technical word press project manager with a strong foundation in hands-on word press development, having previously worked as a word press developer, senior developer, or technical lead. this role is ideal for someone who has transitioned into project management after building deep technical expertise in word press. you will lead the planning, execution, and successful delivery of complex word press-based web development projects bridging communication between clients, developers, designers, qa, and leadership to ensure clarity, efficiency, and quality throughout the project lifecycle. key responsibilities: - own the end-to-end delivery of word press projects (custom themes, plugins, woo commerce, multisite). - collaborate with clients to gather business requirements and translate them into clear technical briefs. - break down technical needs into actionable tasks and timelines using tools like click up, jira, or similar. - lead and support development teams in estimations, sprint planning, and technical decision-making. - maintain project visibility by tracking progress, blockers, risks, and scope ...
Work schedule standard (mon-fri) environmental conditions office job description at thermo fisher scientific, you'll discover meaningful work that makes a positive impact on a global scale. join our colleagues in bringing our mission to life - enabling our customers to make the world healthier, cleaner, and safer. we provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development, and delivery of life-changing therapies. with clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our ppd clinical research portfolio, our work spans laboratory, digital, and decentralized clinical trial services. your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on – now and in the future. essential functions receives, prepares, and submits safety reports to applicable parties. ensures that all reports are compliant with regulatory timelines and country legislation, monitoring this regularly. leads large-scale projects effectively, ensuring safety reports are submitted in accordance with the agreed processes and regulatory timelines. provides input and feedback to aid the development of program and departmental procedural documents. shares ideas and suggestions with team members. takes an active role in the development and implementation of ideas and suggestions. liaises with relevant departments around safety reporting tasks and attends various meetings as required. provides i...
Apply nowjob titleoperations manager ijob descriptionthe operations manager i is responsible for coaching and supervising a group of team leaders. this position is also responsible for ensuring client service level agreement and financial expectations are achieved.essential functions/core responsibilitiesanalyze and maintain all client service level agreements; implement improvement plans as neededmaximize revenue generation to reach long and short term financial projects (i.e. data collection for billable/non-billable hours, forecasting, budgeting, etc. )selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organization's policies and applicable legal requirementsmanage and review operational reports (attendance adherence, pfp, client scorecard, metrics management reports)create and maximize relationships with client partnersprovide leadership and guidance to direct reports to ensure consistent administration of company policies and standards; define and implement any corrective actions needed to meet operational performanceconduct regular one-on-ones with direct reports to review individual performance, the performance of their team and offer on-going developmental coachingcreate a positive work environment through employee engagement; resolve employee relation issues in a professional and timely mannerparticipate in cross functional meetings to review information received from operational support functions - training, hr, quality, wfm, ta.- and partner to...
At bairesdev, we've been leading the way in technology projects for over 15 years. we deliver cutting-edge solutions to giants like google and the most innovative startups in silicon valley. our diverse 4,000+ team, composed of the world's top 1% of tech talent, works remotely on roles that drive significant impact worldwide. when you apply for this position, you're taking the first step in a process that goes beyond the ordinary. we aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success. we are looking for an hr business partner to join our human resources team. we are looking for proactive, dynamic team players with strong organizational skills who are comfortable handling multiple tasks while paying close attention to detail. it is a fantastic opportunity for professionals looking to advance their careers in one of the fastest-growing companies in the industry! what you will do: - hold regular meetings with the respective business units and management, providing guidance on hr issues. - analyze trends and metrics related to the level of rotation in order to develop solutions, programs, and policies to increase retention. - stay updated on the legal requirements related to the daily management of employees, giving priority to the reduction of legal risks and guaranteeing regulatory compliance. - provide guidance and assistance in interpreting hr policies. - solve complex problems of various kinds related to employees. - assist international employees with expatriation assignments and hr-re...
Job descriptionnielseniq is seeking a detail-oriented and proactivejob descriptionnielseniq is seeking a detail-oriented and proactive post-sales enablement specialist to support the efficient conversion of closed sales opportunities into recognized revenue, while ensuring an exceptional client experience. this role sits at the intersection of sales, finance, product, legal, and delivery, and is instrumental in driving transparency, consistency, and velocity across the post-sale process.reporting to the director of post-sales enablement, the specialist plays a critical role in crm and financial systems hygiene, quote-to-cash execution, cross-functional collaboration, and process optimization. this is a high-impact role for a task-driven professional who is energized by streamlining operations, resolving issues quickly, and being a trusted partner to sales and internal stakeholders.key responsibilitiessales opportunity management ensure smooth progression from closed-won to revenue by managing client setup, po tracking, order processing, billing coordination, and internal handoffs. maintain crm accuracy and support end-of-deal (eod) tasks to drive pipeline integritypost-sales systems & troubleshooting serve as a key user of microsoft dynamics (msd) to resolve opportunity issues, submit pocrs, create and follow up on help tickets, and address order or billing concerns across platformsfinancial & revenue operations liaise with sales, finance, and billing to address invoicing concerns, unblock revenue, and support revenue recognition activities—especially during month-end an...
Work schedule standard (mon-fri) environmental conditions office job description at thermo fisher scientific, you’ll discover meaningful work that makes a positive impact on a global scale. join our colleagues in bringing our mission to life - enabling our customers to make the world healthier, cleaner and safer. we provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. with clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our ppd clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on – now and in the future. our detailed, goal-oriented pharmacovigilance colleagues manage the safety profile of new drugs in clinical trials, oversee case-processing activities through all phases of development and perform regulatory reporting and medical monitoring. as part of your work with beginning-to-end trial experience, you will expand your knowledge and experience working on clinical trials through every stage of drug development. this includes management and oversight of all contracted services. discover impactful work: as a safety reporting specialist, you will be responsible for receipt, submission, and subsequent tracking of expedited and periodic safety reports pertaining to the department’s projects. you will ...
About usnu was born in 2013 with the mission to fight complexity to empower people in their daily lives by reinventing financial services. we are one of the world's largest digital banking platforms, serving millions of customers across brazil, mexico, and colombia. for more information, visit our institutional page the role:as a cx specialist – ic5, you will play a pivotal role in shaping the strategic landscape of customer experience within the cx optimization team. you will spearhead initiatives that are critical to the cx organization, leveraging advanced analytical capabilities and strategic insight to redefine excellence in customer experience.as a customer experience specialist you'll be expected to:strategic initiative leadership: lead the conceptualization, planning, execution, and optimization of high-impact cx initiatives. develop strategies that enhance customer satisfaction and operational efficiency, aligned with organizational priorities.advanced analytics and insight generation: implement advanced data methodologies, to generate insights that drive strategic decisions and innovation.knowledge and content strategy oversight: guide the development and enhancement of content and knowledge management systems to improve xpeer/xtronaut efficiency and customer experience. ensure content accessibility and relevance align with evolving customer expectations.comprehensive performance monitoring: establish and oversee a robust framework for tracking performance metrics across cx operations. use insights to continuously adapt and refine strategies to achieve and s...
Job title: google media buyer – affiliate marketing employment type: full-time / remote industry: affiliate marketing / performance marketing / dtc about the role we’re looking for a data-obsessed, results-driven google media buyer with deep affiliate marketing experience and a proven track record managing high-scale offers ($10k+/day per offer). if you live for roas, thrive on rapid testing, and know how to engineer winning campaigns at scale, this role is for you. this is not a beginner position—you’ll be expected to hit the ground running, own your media buying pipeline, and scale campaigns that drive serious results. key responsibilities - manage and scale high-volume google ads campaigns (search, display, you tube, performance max) with budgets of $10k/day+ per offer - own all phases of campaign management: from strategy, launch, and testing to optimization and scaling - collaborate with affiliate managers and funnel teams to align offers, landing pages, and creatives for maximum conversion - run structured creative testing and landing page split tests to drive improvements in ctr, cvr, and aov - monitor performance metrics like roas, cpa, ctr, quality score, and ltv—optimize aggressively - track and report on campaign performance using attribution tools (voluum, red track, google analytics, etc.) - ensure compliance with ad policies, vertical-specific guidelines, and tracking accuracy across all campaigns requirements - 5+ years of experience in google ads with a focus on affiliate offers or dtc performance marketing - demonstrated ability to manage $10k+ ...
Unifycx is looking for extraordinary seasonal talent acquisition partner to join our motivated and ambitious team in barranquilla. what will you do? the seasonal talent acquisition partner (around 5 months) will play a key role in meeting our aggressive hiring goals for q3 and q4. this position will focus on sourcing, screening, and hiring over 200 customer service representatives for our call center operations. the ideal candidate will bring experience in high-volume recruitment and thrive in a fast-paced, deadline-driven environment. key responsibilities - manage the full-cycle recruitment process for call center agent roles, including sourcing, screening, interviewing, and extending offers. - partner with talent acquisition leadership and hiring managers to understand workforce needs and adjust strategies as required. - develop creative sourcing strategies to attract top talent quickly in a competitive market. - screen large volumes of applicants daily to identify candidates who align with unifycx’s customer service excellence standards. - coordinate and conduct virtual or onsite interviews and hiring events as needed. - ensure timely communication with candidates to maintain a positive candidate experience and reduce time-to-fill. - track recruitment metrics and provide regular updates on hiring progress toward the 200+ agent goal. - support onboarding processes in partnership with hr and operations to ensure seamless transitions from hire to day 1. who are you? our ideal candidate is an experienced high-volume recruiter who thrives in fast-paced,...
At bairesdev®, we've been leading the way in technology projects for over 15 years. we deliver cutting-edge solutions to giants like google and the most innovative startups in silicon valley. our diverse 4,000+ team, composed of the world's top 1% of tech talent, works remotely on roles that drive significant impact worldwide. when you apply for this position, you're taking the first step in a process that goes beyond the ordinary. we aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success. we are looking for an hr business partner to join our human resources team. we are looking for proactive, dynamic team players with strong organizational skills who are comfortable handling multiple tasks while paying close attention to detail. it is a fantastic opportunity for professionals looking to advance their careers in one of the fastest-growing companies in the industry! what you will do: - hold regular meetings with the respective business units and management, providing guidance on hr issues. - analyze trends and metrics related to the level of rotation in order to develop solutions, programs, and policies to increase retention. - stay updated on the legal requirements related to the daily management of employees, giving priority to the reduction of legal risks and guaranteeing regulatory compliance. - provide guidance and assistance in interpreting hr policies. - solve complex problems of various kinds related to employees. - assist international employees with expatriation assignments and hr...
Job description how you’ll make an impact we are looking for a senior performance media professional to join our customer experience team in latam. this role will report directly to the director, revenue acceleration and will play a key role in stren...
1 week ago be among the first 25 applicants epam is a leading global provider of digital platform engineering and development services. we are committed to having a positive impact on our customers, our employees, and our communities. we embrace a dy...
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