Quality analyst trilingue english b2 portuguese b2 required experiencie bpo keukenexpo bogota, d. c. capital district, colombia join or sign in to find your next job join to apply for the quality analyst trilingue english b2 portuguese b2 required ex...
We are looking for an operations supervisor to join our team at a global service company! at our company, we believe leadership goes beyond managing teams—it’s about inspiring, challenging, and helping people grow. that’s why we’re seeking an operati...
Join to apply for the payroll manager role at taskus 4 days ago be among the first 25 applicants join to apply for the payroll manager role at taskus get ai-powered advice on this job and more exclusive features. job description about taskus: taskus is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. leveraging a cloud-based infrastructure, taskus serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, hitech, fintech, and healthtech. taskus people first culture has grown the company to have approximately 45k employees worldwide. we are currently in twenty-three locations across twelve countries, including the philippines, india, and the united states. it started with one ridiculously good idea to create a different breed of business processing outsourcing (bpo)! we at taskus understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. what we offer: taskus provides world-class benefit packages with competitive industry salaries to all its employees. with well-developed departments, such as total rewards, wellness, hr, and diversity, we continuously thrive in supporting a people first culture. we are known for our inclusiveness and community impact. we also promote interna...
We never ask for payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms. if you are approached for payment, this is likely to be fraudulent. please check to see whether the role you are interested in is posted here, on our website. about tmf group tmf group is a leading provider of critical administrative services, helping clients invest and operate safely around the world. we provide legal, financial and employee administration through tmf group’s teams in 120 offices. key responsibilities • perform in timely and accurate manager general accounting and reporting including processing journal entries, calculation of accruals, posting and process allocations. • ensure proper reconciliation of reports and accounts. • assist with monthly closing activities and balance reconciliations. • comply with local accounting standards, policies, and procedures. • coordinate with local office, internal stakeholders, via workflow tool/email to resolve the issues. • responding to users inquiries in a timely manner; support, follow-up and escalation of identified issues. • contribute to team metrics by achieving stated productivity and accuracy goals daily. • drive many continuous process improvements and share best practices across team. • support the team in achieving performance objectives. qualifications and experience required • student at least 9 semester or university degree in accounting. • previous experience in bpo/ssc/centralized delivery model • at least 2 years of experience in accounting. • ensure proper ...
Job description responsibilities: ● control and reduce third party debt, through proactive management of the assigned trade debtors ledger, to set targets on a monthly basis (dso, receivable overdue, collection ratio, dispute tat) ● define in conjunction with i2c manager and revenue controller collection target according to the process ● process and distribution of various reports as trade debtors outstanding balance, cash flow forecast, dispute report, bad debt provision and others ● monitor and record customer account details for non-payments, delayed payments, and other irregularities (disputes) ● identify overdue portfolio to avoid possible contingencies in the recovery of resources based on the policy of procedures established in niq ● escalate with revenue controller and cs to determine actions in conjunction with the commercial area to recover past-due portfolio resources based on internal niq process ● request and support re-invoicing according with client's specifications, follow-up with revenue associate and provide any clarification ● providing customer service regarding collection issues, process, and review account adjustments, resolve client disputes and short payments ● work with commercial teams to ensure all incoming queries are promptly resolved ● perform other assigned tasks and duties necessary to support the local finance / i2c team ● communicate to internal and external customers in a professional and polite manner at all times qualifications qualifications ● experience in an international company, preferably within a ssc/bpo environment, within order ...
Company overview didi global inc. is the world’s leading mobility technology platform. it offers a wide range of app-based services across markets including asia-pacific, latin america and africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services. didi provides car owners, drivers, and delivery partners with flexible work and income opportunities. it is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of ai technology and localized smart transportation innovations. didi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future. for more information, please visit: www.didiglobal.com/news #li-hybrid team overview we are looking for a quality assurance senior analyst that is responsible to build and maintain relationship with other areas within the company in order to guarantee our quality standards and customer experience satisfaction. if you love building things from scratch and working with a diverse, top talent team, this might be the ideal job for you! as a quality specialist you will lead quality projects which will directly affect our customer experience as well as the efficiency for our business, generating impact for thousands of people. in this position you will be part o...
Company overview: didi global inc. is the world’s leading mobility technology platform. it offers a wide range of app-based services across markets including asia-pacific, latin america and africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services. didi provides car owners, drivers, and delivery partners with flexible work and income opportunities. it is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of ai technology and localized smart transportation innovations. didi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future. team overview: in the cx area, we are hundreds of people, from different places and with different cultures, responsible for strategically managing the customers' experience throughout their journey with the company. we are a we are currently seeking an intern to join our team at didi. as an intern you will have the opportunity to gain valuable experience and skills in a fast paced startup environment. our company is committed to providing a supportive and inclusive work environment that encourages personal and professional growth. as an cx & relationship intern, you will work closely with the cx & relationship - service delivery team the spa...
**introduction** as a finance & administration business associate you'll be a trusted business advisor. you'll have the opportunity to position ibm for long-term financial growth delivering analysis, and providing insight and innovation into the business. you'll be redefining how we manage our organization and how we work while achieving budgeted targets and ensuring the delivery of a high quality product. **your role and responsibilities** a finance and administrative department business associate coordinates the daily workload, timely and accurate processing of routine administrative/accounting transactions and all related tasks received from more experienced accounting professionals and/or directors. it guarantees the delivery of a high quality product. recommends improvements to existing procedures and processes. **required technical and professional expertise** professional graduated in industrial engineering preferably or student of the last university semesters (ninth onwards), in graduate work or recently graduated professional in administrative careers, preferably from areas such as business administration, economics, accounting or engineering, especially industrial. **preferred technical and professional expertise** - 1 years of relevant work experience for the position. - minimum 1 year in analyst position. - desirable experience in the utilities sector and/or massive operations in bpo model (business process outsourcing). - management of intermediate - advanced excel - good handling of numerical analysis **about business unit** ibm consulting i...
**company description**: bold business is a us-based leading global business processing outsourcing firm with over 25 years experience and $7b+ in client engagements. we enable small and publicly traded businesses to scale by providing global outsourcing talent services across client service, call centers, operations, technology, and other areas. - research and qualify potential prospects. engage those prospects through outreach (written and verbal). - employ other creative methods to bring leads into the organization by engaging them and getting them on calls/meetings with our sales team. - bring in relevant team members to assist with converting prospects to clients. provide to the sales team market intelligence regarding these leads. - provide feedback to your manager regarding the market landscape, industries and products and how to pivot if needed. - use crm (hubspot), tracker, and other tools to assist you in your goals. - client relationship management: maintain the client relationship and possibly cross-sell other services. **qualifications**: - 5-10 years experience in lead generation and appointment setting with an established business processing outsourcing company (bpo). - strong english-speaking verbal and written communication skills - proven process and strategy of successfully generating leads and engaging those leads by setting up regular appointments. - self-starter and results-driven approach - strong problem-solving, time management and organizations skills - bachelor's degree - can work on est timezone **comprehensive benefit offering...
**title: service delivery head of finance** **location: gsc bog** head finance operations of the global service centre bog in accordance with the agreed service level agreement with bps. ensure consistent and best-in-class services to the bps through effective planning, team management, and staffing of the finance service line. responsible for manage and engage the bp relationship, profit &loss; management, kpi targets and specific projects. support functional head to drive and implement process harmonization, automation, alignment, change management and standardization. this position is part of the center senior management team (smt). **key responsibilities**: **skills / requirements**: - graduation in finance & accounting or equivalent qualification. - min 10 years working experience in finance & accouting ( ptp, otc& rtr) including ifrs. and min 5 years of relevant experience in bpo good level of ms excel and other ms office tools. - customer service and communication skills. - teamwork and autonomy - good customer management focus and experience - excellent english and spanish communication skills - excellent analytical skills - negotiation skills - executive presence - strategic thinking - project management skills - good people management skills - knowledge of forwarding / logistics industry (desirable) **relevant information**: - salary: tbd - annual performance bonus - type of contract: indefinite - directly with dhl colombia. - food allowance: $95.564...
Atento is a multinational company that provides consulting, bpo, and contact center services, with a presence in more than 13 countries, and is recognized as one of the 25 best in the world, according to the great place to work ranking. **responsibilities** - comply with the budgeted yearly income according to the policy of the commercial direction. - comply with the contribution and profitability margins defined every year by the commercial direction. **qualifications** - technician, at least six semesters or technical degree in administration, engineering, financial or related careers. - 3+ years of relevant work experience in the public or private sector with commercial/operations management in a contact center environment. - desirable formation in consultive sales, negotiation techniques, and commercial strategies. - 6 years of experience in related management experience of contact center/commercial/operations. (pmo). - fluency in microsoft office suite (outlook, excel, word, powerpoint, etc.) - excellent written and verbal communication skills. **activities/main tasks** - design commercial proposals and visits in the public and private sectors. follow up of existing business and capacity to acquire new business. - visit potential clients to offer the company's business portfolio. - design commercial proposals that are adjusted and comply with clients' expectations. - ensure the correct utilization and update of crm. - enact commercial follow-up with the clients with which contact or business has been established. - participate in public and private ...
**exl (nasdaq**: exls) is a leading operations management and analytics company that helps businesses enhance growth and profitability in the face of relentless competition and continuous disruption. using our proprietary, award-winning business exlerator framework, which integrates analytics, automation, benchmarking, bpo, consulting, industry best practices and technology platforms, we look deeper to help companies improve global operations, enhance data-driven insights, increase customer satisfaction, and manage risk and compliance. exl serves the insurance, healthcare, banking and financial services, utilities, travel, transportation and logistics industries. headquartered in new york, new york, exl has more than 40,000 professionals in locations throughout the united states, europe, asia (primarily india and philippines), latin america (mexico city and bogota), australia and south africa. exl analytics provides data-driven, action-oriented solutions to business problems through statistical data mining, cutting-edge analytics techniques and a consultative approach. leveraging proprietary methodology and best-of-breed technology, exl analytics takes an industry-specific approach to transform our clients’ decision-making and embed analytics more deeply into their business processes. our global footprint of nearly 4,000 data scientists and analysts assist client organizations with complex risk minimization methods, advanced marketing, pricing and crm strategies, internal cost analysis, and cost and resource optimization within the organization. exl analytics serves the i...
Overview: the it business relationship manager (brm) is responsible for provide system development and business-related services. brm functions has the mandate to establish and maintaining a relationship between it areas, business stakeholders, and vendors to increase the value realized from it assets, investments, and capabilities. the it brm is responsible for understanding the business, assisting in the prioritization of projects, ensuring alignment with the technology objectives and providing maximum return on investment, and directing it strategy in support of the overall business strategy. the manager is a liaison between it and the business units, and a trusted advisor to the business units. **responsibilities**: - develop and manage the relationship between and internal and external partners (business units, service providers). - for the it global area, develop technology strategies that align within the overall business strategy. - identify and leverage global it synergy potentials across teleperformance business unit. - drive service level agreement (sla) negotiations to enhance value to the clients. - understand the it solutions offered by the area, overall solution delivery to enhance the communication with the external and internal stakeholders. - prepare cost-benefit analyses for projects and assist business stakeholders in prioritizing projects submitted. - work with stakeholders, internal it areas and vendors to prioritize tp it related requirements. - participate in the it annual budgeting and planning process for the assig...
Edgewell is a global team of over 6,000 visionaries, doers and makers. our secret is people, and we have an inspiring and collaborative global force of them. our portfolio of over 25 brands touches lives in more than 50 countries by making useful things joyful. together, we reimagine good mornings and endless summers, strive for more sustainable ways to beautify and bond, and do it all with not only confidence but determination. team lead accounts payable latam. bogotá or mexico city. permanent, full time, attractive salary & benefits hybrid modality (2 days onsite per week). let's talk about you you’re ambitious, but you want a career with purpose—we love that. you’re up for a challenge and ready to write the next chapter of your career story with a great group of encouraging colleagues. you want to make your mark and let your personality shine. well, if you’re interested in our, this might be your next step! this is a great choice for an ambitious doer, maker and innovator, especially since it requires experience in customer account and p&l.; we are looking for a great team player to join edgewell personal care - a global consumer goods business with a portfolio of over 25 brands (wilkinson sword, schick, hawaiian tropic, carefree, bulldog skincare, jack black and recently acquired cremo groomingjust to name a few!). now, let’s get down to business the team lead accounts payable latam is part of the global business services accounts payable team which serves as a center of excellence and expertise for all accounts payable (ap) activities in strong collab...
**contactpoint 360 inc.,** is a global organization offering onshore & nearshore contact center solutions. we lead with our philosophy of people first and are most passionate about creating employee engagement through new and advanced business process outsourcing (bpo) technologies. we’re great place to work certified and offer an award winning culture that is enthusiastic about adding next level talent to our operations as we continue to expand our work from home solutions and our brick & mortar locations too. please check out our video on youtube. this video is designed to give you an idea of the type of culture we have created here at contactpoint 360: **who are we looking for?** we are looking for b2 english speakers, with great customer service skills and an amazing attitude to learn and grow! please leave your cv **responsibilities for customer service agent** - listen attentively to questions and concerns and respond promptly with a resolution according to company guidelines - maintain a courteous manner at all times to de-escalate stressful situations - document personal information to create, update, or adjust customer accounts - prepare call-related information for purposes of auditing and reporting - provide and respond to feedback about any aspect of the job or its duties - suggest products and services to clients based on their requests and needs - answer inbound calls or generate outbound calls, in some cases cold calling to follow up on orders **qualifications for customer service agent** - prior experience working in call centers or as an at...
**introduction** as a finance & administration business associate you'll be a trusted business advisor. you'll have the opportunity to position ibm for long-term financial growth delivering analysis, and providing insight and innovation into the business. you'll be redefining how we manage our organization and how we work while achieving budgeted targets and ensuring the delivery of a high quality product. **your role and responsibilities** a finance and administrative department business associate coordinates the daily workload, timely and accurate processing of routine administrative/accounting transactions and all related tasks received from more experienced accounting professionals and/or directors. it guarantees the delivery of a high quality product. recommends improvements to existing procedures and processes. **required technical and professional expertise** professional graduated in industrial engineering preferably or student of the last university semesters (ninth onwards), in graduate work or recently graduated professional in administrative careers, preferably from areas such as business administration, economics, accounting or engineering, especially industrial. **preferred technical and professional expertise** - 1 years of relevant work experience for the position. - minimum 1 year in analyst position. - desirable experience in the utilities sector and/or massive operations in bpo model (business process outsourcing). - management of intermediate - advanced excel - good handling of numerical analysis **about business unit** ibm consulting i...
We never ask for payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms. if you are approached for payment, this is likely to be fraudulent. please check to see whether the role you are interested in is posted here, on our website. about tmf group tmf group helps its clients operate internationally and 'belong' anywhere in the world. our work includes supporting companies of all sizes with services such as hr and payroll, accounting, corporate secretarial, global governance and administration and fiduciary services for structured finance, private equity and real estate investments. qualification student at least 9 semester or university degree in accounting; previous experience in bpo/ssc/centralized delivery model; at least 2 year of experience in accounting, treasury and bank conciliation; ensure proper reconciliation of reports and accounts; knowledge in office 365; sap hana (desirable); proactive and engaged attitude with attention to details; continuous improvement mindset and process orientation and a solution orientated work approach; good portuguese language skills (desirable); payment management : • confirming payments prior to execution, ensuring accuracy and compliance with procedures and documentation; • validating and inputting payment data into the banking virtual platform and treasury management system (tms) or financial software, ensuring completeness and accuracy of information; • monitoring and verifying funds availability for outgoing payments, reconciling accounts and balances to ensure suff...
We are lenovo. we do what we say. we own what we do. we wow our customers. lenovo is a us$57 billion revenue global technology powerhouse, ranked #248 in the fortune global 500, and serving millions of customers every day in 180 markets. focused on a bold vision to deliver smarter technology for all, lenovo has built on its success as the world's largest pc company with a full-stack portfolio of ai-enabled, ai-ready, and ai-optimized devices (pcs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. description and requirements as a customer engagement center coordinator, you will work in conjunction with our bpo partners to ensure the operational kpis and service delivered for the technical warranty contact center operations meet and exceed the terms set by contract. the coordinator acts as a single point of contact for warranty service contact center issues ensuring responsiveness and resolution. utilizing feedback from the account and knowledge built, the coordinator works on existing processes to improve efficiency, quality, and reduce costs of the contact center, setting up new processes as needed. the coordinator closely monitors service activity and performance to ensure adherence to the service level kpis, timely escalation of issues to appropriate teams and service providers, and develops and presents analysis/results for the service metrics internally and externally on the timeline required (weekly/monthly/quarterly). the coordinator must ...
* descripción empresa: el servicio de empleo operado por comfama es la plataforma que conecta a las personas con las empresas que ofrecen oportunidades laborales y buscan atraer el talento que contribuya a su crecimiento y consolidación. las vacantes publicadas por el servicio de empleo comfama, corresponden a oportunidades de empleo ofrecidas por empresas de diversos sectores, ubicadas en medellín y antioquia. si estás interesado en consultar las vacantes para conectarte laboralmente con comfama, te recomendamos consultar nuestra página web www.comfama.com opción trabaja con nosotros * funciones del cargo: bpo global services, solicita para su equipo de trabajo, personal con experiencia mínima de 6 meses para desempeñar el cargo de agente de ventas bilingüe call center. formación académica: bachiller. funciones específicas: - cumplir con los indicadores de ventas, atención y satisfacción del cliente. - escuchar, entender y brindar soluciones efectivas a las personas usuarias. - gestionar chats, llamadas o correos en inglés con calidad y empatía. - registrar cada interacción y hacer seguimiento de los casos. - vender soluciones financieras a través de call center para clientes americanos. conocimientos: - alta habilidad comercial, orientación al logro y capacidad de servicio al cliente. - nivel de inglés b2 o superior. salario: $2.500.000 a $3.000.000 + bonificación por calidad y adherencia de $500.000 + comisiones sin techo + prestaciones de ley. horarios: lunes a viernes de 8:00 a.m. a 6:00 p.m. fin de semana libre, se laboran festivos. tipo de contrato: indefinido....
Join to apply for the director de tecnología, datos y analítica role at bpo global services s.a.s ¡Únete al talento global de bpo global services! en bpo global services , construimos conexiones poderosas con cada interacción. somos una comunidad diversa e incluyente, orientada a la excelencia y la innovación constante. hoy buscamos un(a) director(a) de tecnología que lidere nuestra estrategia tecnológica, garantizando soluciones de alto impacto y continuidad operativa en todos nuestros servicios. objetivo del rol liderar e implementar la estrategia integral de tecnologías de la información y datos & analítica de la organización, garantizando la disponibilidad, seguridad y escalabilidad de la infraestructura tecnológica, así como la transformación de procesos mediante automatización, integración de datos, ia y desarrollo de soluciones analíticas que impulsen la toma de decisiones basada en datos, asegurando la alineación con la cultura de compromiso con resultados y mejora continua de la experiencia del cliente. responsabilidades principales diseñar y liderar la estrategia tecnológica y de datos para la empresa y sus clientes, asegurando alineación con los objetivos del negocio y estándares de seguridad, calidad y eficiencia operativa. dirigir la operación de la mesa de ayuda y soporte al usuario, asegurando un único punto de contacto para la atención de incidentes, requerimientos y monitoreo tecnológico, con trazabilidad y cumplimiento de sla. coordinar la implementación y evolución de soluciones tecnológicas, incluyendo aplicativos, herramientas de autom...
🚀 ¡Únete al talento global de bpo global services! en bpo global services, construimos conexiones poderosas con cada interacción. somos una comunidad diversa e incluyente, orientada a la excelencia y la innovación constante. hoy buscamos un(a) director(a) de tecnología que lidere nuestra estrategia tecnológica, garantizando soluciones de alto impacto y continuidad operativa en todos nuestros servicios. 🎯 objetivo del rol: liderar e implementar la estrategia integral de tecnologías de la información y datos & analítica de la organización, garantizando la disponibilidad, seguridad y escalabilidad de la infraestructura tecnológica, así como la transformación de procesos mediante automatización, integración de datos, ia y desarrollo de soluciones analíticas que impulsen la toma de decisiones basada en datos, asegurando la alineación con la cultura de compromiso con resultados y mejora continua de la experiencia del cliente. 🔧 responsabilidades principales: - diseñar y liderar la estrategia tecnológica y de datos para la empresa y sus clientes, asegurando alineación con los objetivos del negocio y estándares de seguridad, calidad y eficiencia operativa. - dirigir la operación de la mesa de ayuda y soporte al usuario, asegurando un único punto de contacto para la atención de incidentes, requerimientos y monitoreo tecnológico, con trazabilidad y cumplimiento de sla. - coordinar la implementación y evolución de soluciones tecnológicas, incluyendo aplicativos, herramientas de automatización e inteligencia artificial, garantizando su funcionalidad y escalabilidad. -- - - - pla...
The purpose of the p2p specialist (country / mco retained) is perform the retained p2p activities for sanofi business services and support the strategic design of global purchase to pay organization & establishment of business process outsourcing relationship for international region. he/ she will be accountable for the retained activities related to end-to-end p2p chain, including accounts payable, purchasing, vmd and t&e; jointly working with bpo teams to ensure the business continuity & continues improvement of p2p operations after “go live”. he/she will support to drive process standardization and implementation of transformation projects for the p2p end-to-end processes, while ensuring the daily business continuity through the operation managed by bpo provider. strong collaboration and teamwork with the procurement, finance/treasury teams of the country and the bpo provider is a key success factor of this position. the p2p specialist is a member of the sbs international p2p team. - accountable for the efficient, high quality and compliant delivery of the retained activities for purchasing operations (pr/po), vendor master data management, accounts payable&payments; and travel & expenses as per **“p2p specialist list of activities” **in the end of this document. - create a culture of cooperation, collaboration, and teamwork across p2p retained and bpo teams ensuring a smooth interface & communication to: - the relevant stakeholders inside, outside of sbs and bpo service provider. - other sbs coe and end-to-end processes (account to report a2r / customer invoi...
**about taskus**:taskus is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. leveraging a cloud-based infrastructure, taskus serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, hitech, fintech, and healthtech. the people first culture at taskus has enabled the company to expand its workforce to approximately 45,000 employees globally. presently, we have a presence in twenty-three locations across twelve countries, which include the philippines, india, and the united states. it started with one ridiculously good idea to create a different breed of business processing outsourcing (bpo)! we at taskus understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. **what we offer**:at taskus, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. our commitment to a people first culture is reflected in the various departments we have established, including total rewards, wellness, hr, and diversity. we take pride in our inclusive environment and positive impact on the community. moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within taskus. join our team today and experien...
🚀 ¡Únete a nuestro equipo como coordinador de desarrollo y datos en medellÍn! en bpo global services seguimos creciendo y buscamos un líder apasionado por la tecnología, el desarrollo de talento y la innovación para asumir este reto. ¿te motivan los entornos ágiles, los desafíos técnicos y el liderazgo estratégico? ¡esta oportunidad es para ti! 🎯 ¿cuál será tu misión? liderar y coordinar el equipo de desarrollo tecnológico, asegurando la entrega de soluciones digitales de alta calidad, escalables y alineadas con los objetivos estratégicos de la compañía. tu enfoque será técnico, estratégico y orientado a la mejora continua, trabajando con tecnologías como next.js, nestjs, sql server y power bi, promoviendo metodologías ágiles como scrum. 💻 requisitos del cargo - profesional en ingeniería de sistemas, desarrollo de software o áreas afines. - mínimo 3 años de experiencia liderando equipos de desarrollo. - dominio técnico en: - frontend: next.js, react, typescript - backend: nestjs, node.js, apis restful/graphql - base de datos: sql server (optimización, diseño de esquemas) - arquitectura de software (microservicios y monolitos estructurados) - seguridad en aplicaciones (owasp, jwt, auth0) - experiencia en scrum o kanban - habilidades para la resolución de problemas complejos, liderazgo y orientación a resultados 🔧 funciones principales - liderar técnicamente al equipo, definiendo buenas prácticas, arquitecturas y revisiones de código. - gestionar proyectos: planificación de sprints, definición de prioridades, seguimiento a entregables. - participar en el desarrollo d...
En bpo global services, construimos conexiones poderosas con cada interacción somos una comunidad diversa e incluyente, orientada a la excelencia y la innovación constante hoy buscamos un(a) director(a) de tecnología que lidere nuestra estrategia tecnológica, garantizando soluciones de alto impacto y continuidad operativa en todos nuestros servicios […] liderar e implementar la estrategia integral de tecnologías de la información y datos & analítica de la organización, garantizando la disponibilidad, seguridad y escalabilidad de la infraestructura tecnológica, así como la transformación de procesos...
¡Únete a nuestro equipo como coordinador de desarrollo y datos en medellÍn! en bpo global services seguimos creciendo y buscamos un líder apasionado por la tecnología, el desarrollo de talento y la innovación para asumir este reto. ¿te motivan los entornos ágiles, los desafíos técnicos y el liderazgo estratégico? ¡esta oportunidad es para ti! ¿cuál será tu misión? liderar y coordinar el equipo de desarrollo tecnológico, asegurando la entrega de soluciones digitales de alta calidad, escalables y alineadas con los objetivos estratégicos de la compañía. tu enfoque será técnico, estratégico y orientado a la mejora continua, trabajando con tecnologías como next.js, nestjs, sql server y power bi, promoviendo metodologías ágiles como scrum. requisitos del cargo profesional en ingeniería de sistemas, desarrollo de software o áreas afines. mínimo 3 años de experiencia liderando equipos de desarrollo. dominio técnico en: frontend: next.js, react, typescript backend: nestjs, node.js, apis restful/graphql base de datos: sql server (optimización, diseño de esquemas) arquitectura de software (microservicios y monolitos estructurados) seguridad en aplicaciones (owasp, jwt, auth0) experiencia en scrum o kanban habilidades para la resolución de problemas complejos, liderazgo y orientación a resultados funciones principales liderar técnicamente al equipo, definiendo buenas prácticas, arquitecturas y revisiones de código. gestionar proyectos: planificación de sprints, definición de prioridades, seguimiento a entregables. participar en el desarrollo de features críticos y o...
**exl (nasdaq**: exls) is a leading operations management and analytics company that helps businesses enhance growth and profitability in the face of relentless competition and continuous disruption. using our proprietary, award-winning business exlerator framework, which integrates analytics, automation, benchmarking, bpo, consulting, industry best practices and technology platforms, we look deeper to help companies improve global operations, enhance data-driven insights, increase customer satisfaction, and manage risk and compliance. exl serves the insurance, healthcare, banking and financial services, utilities, travel, transportation and logistics industries. headquartered in new york, new york, exl has more than 40,000 professionals in locations throughout the united states, europe, asia (primarily india and philippines), latin america (mexico city and bogota), australia and south africa. exl analytics provides data-driven, action-oriented solutions to business problems through statistical data mining, cutting-edge analytics techniques and a consultative approach. leveraging proprietary methodology and best-of-breed technology, exl analytics takes an industry-specific approach to transform our clients’ decision-making and embed analytics more deeply into their business processes. our global footprint of nearly 4,000 data scientists and analysts assist client organizations with complex risk minimization methods, advanced marketing, pricing and crm strategies, internal cost analysis, and cost and resource optimization within the organization. exl analytics serves the in...
¡Únete al talento global de bpo global services! en bpo global services, construimos conexiones poderosas con cada interacción. somos una comunidad diversa e incluyente, orientada a la excelencia y la innovación constante. hoy buscamos un(a) director...
¿te apasionan las ventas consultivas, la estrategia comercial y construir relaciones de largo plazo con clientes? ¡esta es tu oportunidad de brillar! en bpo global services somos una comunidad incluyente de talentos globales. aquí, cada interacción c...
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