Technical excellence specialist (bilingual english/spanish) remote. colombia we are searching for a dedicated and innovative technical excellence specialist to join our dynamic team. as a technical excellence specialist, you will play a crucial role ...
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This is a remote position. job highlights: contract type: independent contractor schedule: 40 hours a week; monday - friday, 9am - 6pm est with 1 hour unpaid break about the role: our client is seeking a dynamic and experienced senior data analyst who is ready to make a powerful impact! in this role, you will lead critical data outputs and reconciliations as it relates to loan transactions and servicing. you will also help with automations as well as play a key part in building and refining processes as we scale at lightning speed. we’re a team of trailblazers transforming the financial services industry. this role offers a unique opportunity to shape the future of loan accounting by integrating traditional financial practices with innovative technologies. if you're passionate about transforming financial services and thrive in a fast- paced, collaborative environment, join our forward-thinking team. what you’ll do: analyze large datasets to identify trends, anomalies and key business drivers support monthly and quarterly reporting cycles including financial close, audits and management reporting packages. maintain data governance and best practices in performing reconciliations and report outputs including documentation, validation and process controls. support audit requests with data extracts supporting schedules and detailed transaction histories. provide daily summaries of any variances noted in review of journal entry postings to underlying sub-ledger support. support preparation of variance analysis for mo...
Job description this is a remote position. position: real estate acquisitions assistant location: remote schedule: monday to friday, 8:30am to 5:30pm eastern with an hour unpaid break mission provide operational support that keeps our acquisitions engine running at full speed—ensuring no opportunity falls through the cracks and our svp of acquisitions stays focused on high-impact decisions. the results you’ll be responsible for organized and actionable deal flow – maintain and refine our deal pipeline, making it easy to track progress, flag priorities, and surface the best opportunities quickly. broker engagement & document collection – stay on top of communication with brokers, request and organize deal documents, and ensure we have all the materials needed for analysis. first-pass deal review – perform a light screening of incoming deals to flag potential fits (or misfits) and help the svp of acquisitions focus only on deals worth pursuing. efficient acquisitions support – take tasks off our svp’s plate—scheduling, email follow-up, tracking action items, and supporting the end-to-end deal flow. skills that set you up for success ● strong organization and administrative coordination ● proactive communication and follow-up skills ● familiarity with real estate terms and documents (oms, t-12s, rent rolls) ● comfort with excel and task tracking systems ● detail-oriented and process-driven ● ability to triage tasks and stay ahead of deadlines
Justice starts with the right support—be the backbone behind every case. our client, shirazi immigration law, is a u.s.-based law firm dedicated to defending justice and advocating for immigrant rights. known for their passionate legal representation and client-centered approach, they empower underserved communities through integrity, empathy, and expertise. join a team that’s not just changing cases—but changing lives. job description as a legal administrative assistant, you’ll provide vital administrative support, evaluate client claims, and manage case information to streamline operations and ensure efficient client onboarding—all while contributing to a mission-driven legal team making a global difference. job overview employment type: full-time shift: monday to friday, 8:00 am to 5:00 pm est (weekends off) work setup: permanent work-from-home your daily tasks interview prospective clients by phone and email to become familiar with their cases. conduct basic research to investigate whether claims have merit. evaluate prospective clients’ claims for alignment with the firm's areas of practice. schedule initial consultation appointments with attorneys. onboard new clients by preparing paperwork and assembling case files. enter client information into computer systems. network with law firms in other specialties to grow referral partnerships. perform assigned administrative support tasks. requirements the qualifications we seek experience: minimum 2+ years as a legal assistant or in a related role. language: c1 english level (advanced proficiency...
We are an innovative startup dedicated to revolutionizing the virtual employment and outsourcing industry. our mission is to disrupt traditional business models by offering advanced, efficient, and transparent solutions that empower businesses to connect seamlessly with global talent. by leveraging cutting-edge technology and a commitment to excellence, we’re redefining how companies engage with remote professionals—ensuring quality, accountability, and mutual growth. join us as we create a new standard for virtual outsourcing and make a meaningful impact on businesses worldwide. the role the role: as a sales manager, you will drive our revenue growth by leading and executing our sales strategies. this is an exciting opportunity to manage a growing sales team, build meaningful client relationships, and expand into new markets, all while working closely with leadership to achieve ambitious targets. we’re looking for a dynamic and results-oriented professional with strong sales expertise, exceptional leadership skills, and a passion for innovation. key responsibilities: sales execution: develop and implement sales strategies to achieve and exceed individual and team revenue targets. team management: build, mentor, and manage a high-performing sales team, fostering a culture of collaboration and accountability. pipeline management: oversee the sales pipeline to ensure effective lead generation, qualification, and conversion. client development: establish and nurture long-term relationships with clients, understanding their needs to deliver tailored solutions. market expansion:...
Job description this is a remote position. 40 hours a week work schedule: monday through friday 1 am - 10 am utah time (includes 1 hr unpaid break) monday through friday 12 pm - 9 pm utah time (includes 1 hr unpaid break) position overview: we are seeking a dedicated and customer-centric individual to join our saas fulfillment team as a customer support agent . in this role, you will serve as the first point of contact for clients, providing exceptional support and troubleshooting assistance. your ability to communicate effectively, solve problems efficiently, and ensure a seamless customer experience will be key to success. responsibilities: customer service excellence: develop in-depth knowledge of the company’s saas products and services. respond to customer inquiries promptly and professionally. handle customer complaints with empathy and problem-solving skills. maintain clear and timely communication with both clients and internal teams. collaboration: work with teams across customer success, implementation, product management, engineering, and marketing. become a product expert to assist clients more effectively. participate in scheduled team meetings outside of regular shift hours. analysis and reporting: track and analyze key performance metrics related to customer support. contribute to reports on support activities, customer feedback, and service performance. continuous learning and improvement: stay informed on industry trends and best practices. engage in ongoing training sessions to enhance knowledge a...
Sr. contract obligation management specialist main responsibilities: contract obligations setup: contribute to establish and update contract obligations management tools and data to efficiently conduct all contract obligations management support activities. contract obligations monitoring: timely review and monitor all contractual agreements using ai-powered obligation management/clm tools to ensure compliance with terms and conditions. proactive issue identification: utilize obligations management tools to identify early potential breaches in contractual obligations and general performance issues, escalating to relevant stakeholders as needed, reporting: prepare periodic detailed reports on the status of contractual obligations and any identified issues, leveraging insights from ai analytics. collaboration: work closely with legal, compliance, and operational teams to notify, address, and resolve, any contractual issues and instances of non-compliance. documentation: maintain accurate and up-to-date records of all contractual obligations and related communications within the obligations management system. continuous improvement: suggest and implement improvements to the monitoring process, including the adoption of new ai technologies or ways of working to enhance efficiency and effectiveness. contribute to the development of a robust set of contract excellence analytics. experience experience in contract obligations management or post-execution contract management (vendor performance monitoring, contract compliance, contract renegotiations, contract disputes resolution, ...
Through the power of trillions of dollars in business spend, coupa’s mission is to unlock our customers' full potential to do well and do good, anchored in our shared belief that we are smarter together. our customers, suppliers, and employees- our coupanians- come together to co-create ideas and innovations that impact the power of spend. responsibilities: it l1 service desk technical support (us hours) weekend service desk coverage (rotation) end user instruction and training first contact respond to user inquiries recommend and perform actions to correct problems escalate security issues according to company policy own, follow-up and drive problem resolution proactively monitor, analyze, and troubleshoot issues perform quality assurance when required establish and maintain vendor relationships requirements: total exp 3-5 years and at least 2 years of hands-on it experience bachelor’s degree in related or equivalent experience preferred mac osx windows desktop os, windows10 microsoft office 365 applications: outlook, word, excel, powerpoint google apps: gmail, google drive remote access technologies (vpn, zoom) backup technologies: carbonite / google drive basic networking (tcp/ip, dns, routing, subnetting) additional experience using the following: coupa, okta, intune, jamf, jira/ confluence administrator, aws works well under pressure experience working in a rapidly changing environment energetic self-starter who shows personal initiative good communication and support skills is important as well as being resourceful in troubleshooting and problem solving #li-hyb...
This is a remote position. schedule: monday to thursday: 8:00 a.m. – 5:00 p.m. pacific time (san diego, ca) includes a 30-minute unpaid lunch break and two 15-minute paid breaks friday: 8:00 a.m. – 3:00 p.m. pacific time (san diego, ca) includes a 60-minute unpaid lunch break and one 15-minute paid break paid hours per week: 40 hours role overview the quality assurance specialist is responsible for ensuring that all client interactions meet the company's high standards of service, compliance, and professionalism. this role is integral to maintaining operational excellence by auditing, analyzing, and providing constructive feedback. the quality assurance specialist collaborates closely with leadership and training teams to identify trends, support process improvements, and uphold regulatory standards. key responsibilities conduct comprehensive reviews of client interactions, including telephone calls, emails, crm documentation, and text communications, to ensure accuracy, compliance, and service excellence. evaluate employee adherence to company policies, program guidelines, and applicable regulations. provide timely, objective, and actionable feedback to team members and management, aimed at performance enhancement and client satisfaction. identify recurring trends, performance gaps, and training needs based on audit findings. maintain detailed and accurate audit records, scoring reports, and feedback documentation. participate actively in calibration sessions to ensure scoring consistency and maintain alignment across the qa department. collabo...
We are tech transformation specialists, uniting human expertise with ai to create scalable tech solutions.with over 7,400 ci&ters around the world, we’ve built partnerships with more than 1,000 clients during our 30 years of history. artificial intelligence is our reality. hi, is verónica from ci&t!i am a talent attracting analyst looking for people located in colombia for a drupal software architect position to join us!as a software architect, you will design solutions, provide estimates for applications in drupal, and also lead and support a team of developers. you will participate in meetings with technical teams from ci&t and clients to further gather requirements and specifications. requirements: experience with drupal 8/9/10, working with contributed and custom modules/themesexperience with php 7 and aboveexperience with projects working with relational databases (preferable mysql).strong technical and analytical skillsexperience with analysis on functional and non-functional requirementsexperience to build and manage architecture roadmapsexperience using composer to manage project dependenciesexperience with linux terminal and commandsadvanced english level desirable: experience in managing remote git repositories (github, bitbucket, gitlab)familiarity with continuous integration and continuous delivery pipelines (devops principles)experience with dockerexperience with cloud service providersexperience participating in agile projects our benefits: - health plan and dental plan;- meal allowances;- childcare assistance;- extended parenting leave;- gympass- annual profi...
Job description this is a remote position. role name: administrative assistant schedule: 40 hours per week monday through friday plus two saturdays every month, 10am to 6pm central with a 30-minute paid break client overview join a thriving and established home care agency that makes a meaningful difference in people’s lives every day. this growing healthcare services business has built a reputation for excellence and maintains long-term relationships with both clients and team members. the company values loyalty and invests in their people for the long haul - with current team members who have been with the organization for 4-6 years. you’ll be working directly with the business owner in a supportive environment where comprehensive training is provided and your professional growth is prioritized. job description this is an exciting opportunity to become the primary voice and front-line representative for an established home care business. you’ll serve as the crucial communication bridge between the company and its clients, handling all voice interactions while working alongside a skilled backend support team. this role offers the perfect blend of customer service excellence and administrative support, with comprehensive training provided to help you master the home care industry. you’ll have the chance to build lasting professional relationships while contributing to a business that genuinely improves people’s quality of life. scope: 40+ hours per week direct reporting relationship with business owner front-facing role complementing existing backend su...
Job description: senior team manager - talent acquisition (remote/wfh) about us: we are national search group, inc., a miami, florida-based company with over 30 years of experience in the recruitment industry. we are expanding our remote teams in the philippines and are seeking an experienced senior team manager to lead and oversee our talent acquisition operations. position: team manager - talent acquisition (remote/wfh) (full-time | permanent) - est business hours summary: the senior team manager will lead and manage our talent acquisition teams, which include managers, team leaders, and specialists. this role is crucial in guiding the team toward achieving recruitment targets while upholding the company's high standards. the team manager will be responsible for implementing performance management strategies to ensure individual and team success. you will be pivotal in fostering leadership, driving strategic hiring initiatives, and managing all aspects of the recruitment process, from candidate sourcing to onboarding. this role requires the ability to create a motivating environment, inspire the team to excel, and develop strategies for continuous improvement in recruitment performance. the team manager should represent the national search group's values, build strong relationships with hiring managers, and ensure the recruitment process delivers quality hires and a positive candidate experience. experience & education: bachelor's degree in human resources, business management, or a related field (preferred but not required). a minimum of 5 years of experience in ...
Work type: office/remote technical level: senior job category: software development we are looking for a senior power bi engineer to join our growing data team. you will be responsible for designing, developing, and maintaining scalable bi solutions using power bi. your role will involve close collaboration with business stakeholders, data engineers, and analysts to transform raw data into actionable insights and interactive dashboards. responsibilities design, build, and optimize power bi dashboards and reports to support decision-making processes develop robust data models (star/snowflake schema) using power bi and dax collaborate with data engineers to ensure efficient data pipelines and proper data integration (sql, azure, etc.) work closely with business stakeholders to gather requirements and translate them into analytical solutions perform performance tuning and troubleshooting of power bi reports and datasets implement best practices in data visualization, ux, and security (row-level security, workspace access) mentor junior bi engineers or analysts as needed contribute to the development and maintenance of bi documentation and reporting standards requirements 4+ years of experience in business intelligence or data analytics expert-level knowledge of power bi (data modeling, dax, report/dashboard design) strong sql skills (t-sql or postgresql preferred) experience with data warehouses or lakehouses (azure synapse, snowflake, redshift, bigquery, etc.) solid understanding of data modeling concepts (dimensional modeling, etl/elt processes) exp...
Job description this is a remote position. schedule: 20 hours/week, monday to friday 9am to 1pm client timezone: eastern time (toronto, canada) job description step into an exciting role as a bilingual receptionist where your spanish and english language skills will be the cornerstone of seamless business communications. you’ll serve as the vital communication hub for a dynamic canadian company, ensuring every client interaction reflects their commitment to excellence. this position offers the perfect blend of responsibility and flexibility, allowing you to showcase your organizational abilities while maintaining an ideal work-life balance. you’ll be instrumental in supporting the company’s operational efficiency by managing critical communication channels and enabling existing team members to focus on strategic initiatives. responsibilities serve as the primary point of contact for incoming phone calls, providing professional and courteous service in both spanish and english monitor and efficiently manage the main company email inbox, ensuring timely responses and proper routing direct calls, emails, and communications to the appropriate team members and departments with accuracy and attention to detail take comprehensive messages and maintain detailed records of all client interactions provide essential reception coverage that enables existing staff to focus on high-priority projects and strategic initiatives support basic administrative functions as needed during your coverage hours requirements native or near-native fluency in both spani...
Job description this is a remote position. about the role we are seeking a proactive and highly motivated senior sales & customer service manager to lead, coach, and grow our sales and support teams in the mental healthcare space. the ideal candidate is not only passionate about mental health and helping people but also thrives in a fast-paced environment where coaching, communication, accountability, and data-driven strategies are key. this position is integral to maintaining our customer service excellence, driving sales, supporting retargeting efforts, and fostering a team culture focused on quality, empathy, and growth. key responsibilities design, develop, and implement training materials tailored to sales and customer service teams. train new and existing staff , ensuring alignment with company goals, service quality, and ethical standards. motivate , guide, and mentor team members to achieve performance targets. conduct regular team evaluations , performance assessments, and identify areas for upskilling. lead team hiring , onboarding, and succession planning. fill in for team members during leaves, absences, or peak demand periods. host and chair meetings to maintain alignment and morale. monitor and listen to calls to ensure service excellence, adherence to scripts, and emotional intelligence. provide constructive feedback and coaching based on call quality and team interactions. ensure prompt callbacks and proactive retargeting of potential clients. personally assist in callbacks or take direct calls when necessary to meet sta...
Job description this is a remote position. job highlights: contract type: independent contractor schedule: 40 hours a week; monday - friday, 9am - 6pm est with 1 hour unpaid break about the role: our client is seeking a dynamic and experienced senior analytics manager who is ready to make a powerful impact! in this role, you will lead critical data outputs and reconciliation as it relates to loan transactions and servicing. you will also help with automations as well as play a key part in building and refining processes as we scale at lightning speed. we’re a team of trailblazers transforming the financial services industry. this role offers a unique opportunity to shape the future of loan accounting by integrating traditional financial practices with innovative technologies. if you are passionate about transforming financial services and thrive in a fast-paced, collaborative environment, join our forward-thinking team. what you’ll do: maintain data governance and best practices in performing reconciliation and report outputs including documentation, validation and process controls. work directly with the accounting team to build automated work papers and sub-ledger reports such as je detail, revenue deferrals, accrual schedules. oversee the development of reconciliation and outputs that support month-end close and audit readiness ensure work papers being delivered to controllership for review are accurate and complete, including cross reconciliation to ensure datasets reconcile. perform reconciliation daily t...
This is a remote position. schedule: 20 hours/week, monday to friday 9am to 1pm client timezone: eastern time (toronto, canada) job description step into an exciting role as a bilingual receptionist where your spanish and english language skills will be the cornerstone of seamless business communications. you’ll serve as the vital communication hub for a dynamic canadian company, ensuring every client interaction reflects their commitment to excellence. this position offers the perfect blend of responsibility and flexibility, allowing you to showcase your organizational abilities while maintaining an ideal work-life balance. you’ll be instrumental in supporting the company’s operational efficiency by managing critical communication channels and enabling existing team members to focus on strategic initiatives. responsibilities serve as the primary point of contact for incoming phone calls, providing professional and courteous service in both spanish and english monitor and efficiently manage the main company email inbox, ensuring timely responses and proper routing direct calls, emails, and communications to the appropriate team members and departments with accuracy and attention to detail take comprehensive messages and maintain detailed records of all client interactions provide essential reception coverage that enables existing staff to focus on high-priority projects and strategic initiatives support basic administrative functions as needed during your coverage hours requirements native or near-native fluency in both spanish and english (wr...
We connect talented tech professionals in latin america and canada with remote career opportunities at innovative startups worldwide. we specialize in finding roles that align with your skills, experience, and career goals. our personalized approach ensures you're matched with companies that value your contributions and offer opportunities for growth. whether you're a software engineer, designer, marketer, or other tech professional, we're here to help you take the next step in your career. about the company our client is revolutionizing legal technology with ai-driven tools that enhance efficiency and accessibility for legal professionals. they are undertaking high-impact technology transformation, partnering with a high-volume immigration law firm to optimize workflows and streamline processes. join them in building the future of legal tech, where impactful innovation meets user-centric design 🚀 role overview the tech lead (senior staff or principal engineer) will play a critical role in defining and executing the technical strategy of our core platform. this high-impact role is focused on architecting solutions, guiding engineering teams, and ensuring we meet rigorous standards for scalability, performance, and security. as a senior technical leader, you’ll collaborate closely with the cto, cpo, infrastructure architect, and other executive stakeholders, bringing deep technical expertise to influence and drive key decisions. key responsibilities technical leadership : serve as the primary technical authority on the team, making architectural decisions, defining best ...
This is a remote position. about the role we are seeking a proactive and highly motivated senior sales & customer service manager to lead, coach, and grow our sales and support teams in the mental healthcare space. the ideal candidate is not only passionate about mental health and helping people but also thrives in a fast-paced environment where coaching, communication, accountability, and data-driven strategies are key. this position is integral to maintaining our customer service excellence, driving sales, supporting retargeting efforts, and fostering a team culture focused on quality, empathy, and growth. key responsibilities design, develop, and implement training materials tailored to sales and customer service teams. train new and existing staff , ensuring alignment with company goals, service quality, and ethical standards. motivate , guide, and mentor team members to achieve performance targets. conduct regular team evaluations , performance assessments, and identify areas for upskilling. lead team hiring , onboarding, and succession planning. fill in for team members during leaves, absences, or peak demand periods. host and chair meetings to maintain alignment and morale. monitor and listen to calls to ensure service excellence, adherence to scripts, and emotional intelligence. provide constructive feedback and coaching based on call quality and team interactions. ensure prompt callbacks and proactive retargeting of potential clients. personally assist in callbacks or take direct calls when necessary to meet standards or support ...
Work type: office/remote technical level: senior job category: software development project: american brand for home crafters n-ix is a global company with ukrainian roots that helps businesses across the world develop successful software products. founded in 2002, n-ix has come a long way and increased its presence in eight countries spanning europe, the us, and latin america. today, we are a strong community of 2,000+ professionals and a reliable partner for global industry leaders and fortune 500 companies. we are looking for senior ios engineer who will be part of a dynamic, usa-based product company that develops innovative smart machines designed to empower users to personalize and design physical objects through intuitive software applications. responsibilities: - building product functionality by writing clean, efficient, and maintainable code - propose process improvements and changes, pursue constant continues improvement process - validating designs & requirements from the technical perspective - take an active part in refinement, planning, daily and sprint review meetings - collaborate with other engineers and business stakeholders to deliver the highest quality and desirable product for customers requirements: - proven experience in ios development 4+ years - proven extensive commercial experience with swift/swift ui, uikit - solid object-oriented design, analysis skills, and awareness of modern development practices - experience and at least one big project with tca architecture - experience in swiftui animation, core graphics, and core bluetooth (classic...
Work type: office/remote technical level: leader job category: software development we are looking for a lead data analyst to join our data-driven team and take ownership of analytical strategy, data exploration, and business insights delivery. this role involves close collaboration with stakeholders, managing a small team of analysts, and turning complex data into clear, actionable recommendations. you will play a key role in driving data-informed decisions, improving reporting processes, and contributing to the development of scalable analytical frameworks. responsibilities lead the end-to-end delivery of analytical projects, from business requirements gathering to data analysis and presentation of insights collaborate with cross-functional teams (product, marketing, engineering, data engineering) to define kpis, monitor business performance, and identify opportunities design and maintain complex sql queries and dashboards to support operational and strategic needs translate business needs into technical specifications and ensure alignment between stakeholders and data solutions define data standards, implement qa processes, and contribute to the overall data strategy communicate insights and recommendations to both technical and non-technical audiences drive the adoption of best practices in data analysis, documentation, and stakeholder communication requirements 6+ years of experience in data analytics or business intelligence would be ideal proficient in sql (e.g., postgresql, bigquery, redshift, or snowflake) strong experience with bi and data ...
Job description senior automation developer locations : remote colombia get to know us: ss&c blue prism enables business leaders of the future to navigate around the roadblocks of ongoing digital transformation in order to truly reshape and evolve how work gets done – for the better. we believe in supporting organizations as they harness the power of intelligent automation. we offer our customers value with our comprehensive capabilities, accessible and user-friendly software, scalable and intelligent digital workforce, and a united vision behind our innovation. what you will get to do: as a senior automation developer within our professional services team, you will be a key technical leader and trusted advisor for our clients. you will partner closely with our intelligent automation consultants and clients to understand business challenges, define robust technical requirements, and architect/develop sophisticated blue prism automations. a critical aspect of this role involves not only delivering high-quality solutions but also acting as a blue prism evangelist, consulting with customers on best practices, identifying further automation opportunities, and empowering their teams to expand their intelligent automation capabilities effectively. client project delivery & technical excellence: architect, design, develop, and implement robust and scalable blue prism automations adhering to our best practices and development standards. translate business requirements into accurate and detailed technical designs. lead and participate in user acceptance testing (uat), ensuring adher...
Uptalent.io is seeking experienced building envelope/ curtain wall specialists to join our dynamic team. as a global platform that connects top-tier talent from latin america to the most exciting companies in the world, uptalent.io is committed to delivering excellence across various industries. in this role, you will be responsible for overseeing the design, engineering, and installation of building envelope systems and curtain walls. you will collaborate with cross-functional teams to ensure that projects are completed on time, within budget, and meet all quality standards. as a building envelope/ curtain wall specialist, you will have the opportunity to work on diverse projects, ranging from office buildings and healthcare facilities to educational institutions and residential complexes. responsibilities manage the design and engineering of building envelope systems and curtain walls, ensuring compliance with industry standards and regulations. collaborate with architects, engineers, and other stakeholders to develop innovative and efficient solutions for building envelope construction. review and evaluate contractor proposals and bids, making recommendations based on technical specifications and project requirements. monitor project progress and coordinate with project managers to address any challenges or delays. stay up-to-date with industry trends and advancements in building envelope technology, incorporating new methodologies and best practices into project designs. requirements bachelor's degree in mechanical or industrial engineering or a related field. minimum...
Job description this is a remote position. role name: administrative assistant & business analyst schedule: 8 hours per day 11:00 pm - 7:00 am - eastern time client time zone: eastern time client overview be part of an innovative startup in the disaster restoration industry that makes a real difference in people’s lives during their most challenging moments. this growing company provides essential emergency services including fire, flood, and contamination cleanup, helping families and businesses recover from property disasters. as a key team member, you’ll help build processes and systems while supporting critical operations that directly impact community recovery and restoration. job description this dynamic role combines administrative excellence with business analysis in a fast-paced startup environment. you’ll serve as a crucial communication hub, managing customer interactions while supporting various business development initiatives. this position offers incredible growth potential as you’ll work directly with leadership to build processes, conduct research, and take on increasing responsibilities as the company expands. perfect for someone who thrives on variety and wants to make a meaningful impact on a growing business. responsibilities manage professional customer communications and phone interactions with excellent service standards analyse and triage incoming information, making informed decisions about escalation and prioritisation conduct comprehensive market research and prepare detailed documentation for business initiatives provide versatil...
Job description this is a remote position. role / position : job type: full time schedule: flexible during client business hours: wilmington, de (eastern time) requirements quality control supervisor we're looking for a highly motivated and experienced quality control supervisor to join our innovative team. as a venture-backed, ai-powered visual commerce partner for the retail industry, our platform generates lifelike ai models, personalizes content, and tracks visual analytics. you'll play a critical role in ensuring the highest quality of our ai-generated content and platform features, directly impacting our ability to help brands communicate with their customers in a highly personalized and scalable way. what you'll do: lead and mentor a team of qc specialists, fostering a culture of excellence and continuous improvement. develop and implement robust qc processes and standards for our ai-generated visual content, ensuring accuracy, realism, and brand guideline adherence. oversee the quality assurance of our ai platform's features, including content personalization and visual analytics tracking. conduct regular audits and provide detailed feedback on content quality, identifying areas for improvement and implementing corrective actions. collaborate closely with ai development, product, and content teams to integrate qc best practices throughout the production pipeline. stay up-to-date with industry trends in ai, visual commerce, and quality control to continuously enhance our processes. analyze qc data to identify tre...
Guide participants through live video collection sessions for ai training datasets we're expanding our ai data collection operations across the americas and need skilled moderators to conduct live video sessions with participants. you'll guide people through technical setup, coordinate video calls, and ensure smooth data collection for advanced ai training projects. what you'll do daily live session moderation conduct 4-6 video sessions per day with individual participants (45 minutes each) guide participants through technical setup including remote desktop access and browser configuration moderate structured interview sessions where participants answer simple questions on camera handle real-time troubleshooting for video, audio, and software issues technical support & coordination help participants install and configure amazon dcv remote desktop software coordinate microsoft teams video calls and screen sharing walk participants through browser setup and camera/filter configurations resolve technical issues quickly to maintain session flow participant management schedule video sessions with participants across north and south american timezones send pre-session instructions and collect required information (headshots, ip addresses) provide friendly, professional guidance to ensure participants feel comfortable manage session logistics and ensure all data collection requirements are met quality control & documentation verify technical requirements are met before sessions begin ensure video quality and audio clarity meet project standards document any technical issues or par...
Bilingual call center salesperson (english-spanish) remote bilingual call center salesperson (english-spanish) remote get ai-powered advice on this job and more exclusive features. sign in to access ai-powered advices continue with google continue wi...
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