This is a remote position. Schedule: 20 hours/week, Monday to Friday 9am to 1pm Client Timezone: Eastern Time (Toronto, Canada) Job Description Step into an exciting role as a Bilingual Receptionist where your Spanish and English language skills will be the cornerstone of seamless business communications. You’ll serve as the vital communication hub for a dynamic Canadian company, ensuring every client interaction reflects their commitment to excellence. This position offers the perfect blend of responsibility and flexibility, allowing you to showcase your organizational abilities while maintaining an ideal work-life balance. You’ll be instrumental in supporting the company’s operational efficiency by managing critical communication channels and enabling existing team members to focus on strategic initiatives. Responsibilities Serve as the primary point of contact for incoming phone calls, providing professional and courteous service in both Spanish and English Monitor and efficiently manage the main company email inbox, ensuring timely responses and proper routing Direct calls, emails, and communications to the appropriate team members and departments with accuracy and attention to detail Take comprehensive messages and maintain detailed records of all client interactions Provide essential reception coverage that enables existing staff to focus on high-priority projects and strategic initiatives Support basic administrative functions as needed during your coverage hours Requirements Native or near-native fluency in both Spanish and English (written and verbal communication) Previous receptionist, customer service, or administrative experience preferred Familiarity with VoIP phone systems or strong willingness to learn new technology Excellent email management and organizational skills with attention to detail Reliable high-speed internet connection and professional home office setup Availability to work consistently during business hours in Eastern Time zone Strong communication skills and professional phone manner Ability to multitask effectively while maintaining accuracy and professionalism Independent Contractor Perks Permanent work from home Immediate hiring Steady freelance job ZR_24923_JOB