Customer service team lead about the role: we are seeking a seasoned customer service professional to lead our team. as customer service team lead, you will oversee the daily operations of our customer service team, ensuring high-quality service delivery and exceptional customer satisfaction. key responsibilities: - lead, motivate, and develop the customer service team, fostering a positive and productive work environment. - monitor team performance and customer interactions to ensure adherence to service standards and quality assurance metrics. - handle tough customers and complaints, provide effective resolutions, transparent overview, and maintain customer satisfaction. process improvements: - analyze customer cases, support metrics, and service trends to identify areas for improvement and implement actionable solutions. - develop and implement customer service policies, procedures, and best practices to enhance operational efficiency. internal processes: - collaborate with other departments to address customer needs. - document each interaction thoroughly in the customer support system. requirements: - proven experience in a customer service management role. - a bachelor's degree in a relevant field or equivalent experience. - strong leadership and team management skills. - excellent communication skills. benefits: this is an exciting opportunity to grow your career and make a real impact on customer satisfaction. you will have the chance to develop and implement new ideas, collaborate with a talented team, and contribute to the success of our organization....
Security engineering leader we are seeking a seasoned security engineering leader to join our team. as a key member of our security engineering group, you will be responsible for leading and developing a team of engineers, providing technical guidance on vulnerability remediation, driving the development of new security engineering projects, and working with upstream open source projects on vulnerability lifecycle handling. about the role - lead and develop a team: you will lead and develop a team of engineers, ranging from graduate to senior, to deliver high-quality solutions and meet business objectives. - technical guidance: provide technical guidance on vulnerability remediation and collaborate with cross-functional teams to drive the development of new security engineering projects. - upstream collaboration: work with upstream open source projects on vulnerability lifecycle handling to ensure the continued integrity of our products. requirements - exceptional academic track record: an exceptional academic track record from both high school and university is required. - undergraduate degree: an undergraduate degree in computer science or stem, or a compelling narrative about your alternative path. - drive and communication skills: excellent verbal and written communication skills in english and a track record of going above-and-beyond expectations. what we offer - distributed work environment: a distributed work environment with twice-yearly team sprints in person. - personal learning budget: a personal learning and development budget of usd 2,000 per year. - ann...
Join a dynamic team of professionals as a team lead in our guest loyalty department. as a key member of our call center, you will be responsible for guiding and developing agents to achieve exceptional results. about the role the successful candidate will be an excellent communicator with the ability to lead by example. they will thrive in a fast-paced environment and possess the skills to multitask, manage time effectively, and drive learning and development in agent's skills. - this is a challenging yet rewarding role that requires the ability to think outside the box and problem solve. - you will work closely with the guest loyalty manager to deliver exceptional service and contribute to our mission of creating unforgettable experiences for families. key responsibilities your main responsibilities will include: 1. maintaining an active phone presence to assist guests and coordinate events. 2. providing daily coaching and constructive feedback on performance, phone etiquette, de-escalation, and sales targets. 3. conducting regular performance evaluations for our agents. 4. motivating and guiding agents through feedback and counseling sessions. 5. consistently monitoring and assessing agent performance. requirements to be successful in this role, you will need to have: - an outgoing personality with excellent verbal and written communication skills. - the ability to problem solve and think outside the box. - the ability to multitask, manage time effectively, and thrive in a high-energy, fast-paced environment. benefits we offer a competitive benefits package tha...
About this role we are seeking an experienced steward manager to join our team. this is a leadership position responsible for ensuring the proper use and maintenance of machines and equipment, managing inventory, and maintaining cleanliness throughout the kitchen. the ideal candidate will have a degree in food engineering or a related field, as well as at least 3 years of experience leading teams in kitchen cleaning and stewarding. the ability to analyze expenses, plan inventory, and supervise staff will be essential skills for success in this role. key responsibilities - establish and verify work roles according to staff capabilities and skills. - maintain the order and cleanliness of areas designated for storing chemicals. - open and close service shifts, verifying team attendance, punctuality, and completion of tasks. - ensure the cleanliness of all areas, refrigerators, and freezers. - fulfill hygiene and cleaning programs in production kitchens and service areas. - maintain kitchens, storerooms, hallways, and areas in optimal cleanliness, order, and safety conditions. - analyze and control expenses per service center. - plan annual purchases of food and beverage operation equipment. requirements - degree in food engineering or a related field. - at least 3 years of experience leading teams in kitchen cleaning and stewarding. what we offer - a competitive salary. - an indefinite-term contract. - training and development opportunities. - additional accommodation at other locations. - complimentary meals during working hours. - uniform laundry service....
Accounting leadership opportunity we are seeking a seasoned accounting professional to lead our accounts payable process. the successful candidate will have extensive experience in accounting management, with a proven track record of accuracy and timely completion of financial tasks. strong leadership skills, assertive communication, and proficiency in microsoft office are essential for this role. responsibilities: - manage the accounts payable process to ensure accuracy and efficiency - maintain accurate accounting records and meet closing schedules requirements: - bachelor's degree in public accounting or related field - minimum 3 years of experience in accounting areas - knowledge of accounts payable and national and district taxes - proficiency in microsoft office, particularly excel - excellent verbal and written communication skills benefits: we offer a dynamic work environment that values connection, belonging, and diversity. our inclusive culture promotes professional development, and we strive to recruit a diverse candidate pool. we provide reasonable accommodations for individuals with disabilities and are committed to fostering an inclusive workplace. about us: we are a global organization with over 30,000 employees across 150+ offices in 64 markets. our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, crm, cx, data, production, and technology. we deliver end-to-end solutions that result in revolutionary work. how to apply: please submit your application, and we will review it carefully. you...
Project leadership role we are seeking a seasoned project management professional to lead our initiatives with expertise and vision. job description this first-level project management position offers consistent, creative, and high-quality solution leadership, ensuring project quality and timely delivery to meet customer satisfaction. - key responsibilities: - define and manage project scope, schedule, timelines, deliverables, and resources. - ensure project execution aligns with industry best practices and standards. - oversee budget, risk, and financial performance to maintain profitability. - identify and resolve project roadblocks. - maintain strong client engagement and manage stakeholder expectations. - mentor project teams and ensure high-quality execution. - support sales processes by reviewing solutions and staffing. - ensure high customer satisfaction and balanced project profitability. requirements to be successful in this role, you will need the following qualifications and skills: - 10+ years of relevant experience, including 8+ years in project or line management. - proven ability to manage complex projects and apply project management principles. - experience in a matrix management environment. - strong leadership, negotiation, and relationship-building skills. - excellent communication and business writing skills. - relevant product, technology, or industry expertise. - financial and performance metrics analysis skills. - proficiency in microsoft project and jira. - pmp certification required; scrum master certification a plus. benefits this is an e...
Cloud solutions architect - project lead in this role, you will lead the delivery of complex cloud solution projects combining technical expertise with strong project leadership skills. you will bridge business requirements with technical solutions and facilitate engineering discussions to ensure alignment with customer objectives. job description: you will be responsible for leading and managing complex cloud migration and implementation projects leveraging comprehensive knowledge of aws services, architectures, and best practices. this includes bridging business requirements with technical solutions, facilitating engineering discussions, and ensuring alignment with customer objectives. key responsibilities: - lead and manage complex cloud migration and implementation projects - leverage comprehensive knowledge of aws services, architectures, and best practices to guide technical decisions and strategic planning - bridge business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer objectives - distill customer needs into clear technical requirements and map them to business objectives - decompose complex technical problems into actionable, deliverable solutions required skills and qualifications: - 5+ years of experience in cloud computing, preferably with aws - 5+ years experience in project management of technical programs - bachelor's degree in computer science, engineering, related field, or equivalent experience - ability to convey complex technical concepts to both technical and business audiences b...
Our team is seeking a skilled professional to fill the role of assistant department leader in our front-end department. about this opportunity this is an excellent chance for someone who wants to grow their career and take on new challenges. as an assistant department leader, you will be responsible for leading and developing a team of sales associates, driving sales growth, and improving customer satisfaction. we are looking for someone with strong leadership skills, excellent communication abilities, and a passion for delivering exceptional customer service. if you have experience in retail or customer-facing roles and are eager to take your career to the next level, we encourage you to apply. key responsibilities - lead and develop a team of sales associates to achieve sales goals and improve customer satisfaction. - monitor and control supply expenses for the department. - manage cash control, sales, and cash items and records for the store. - assist with scheduling and staffing to ensure adequate department coverage. - collaborate with store management to prepare the store/department budget, profit and loss reviews, and take appropriate action on all financial reports. benefits we offer a comprehensive benefits package to support your well-being, including: - a wide range of healthcare coverage, including medical, dental, vision, and prescription coverage. - flexible scheduling with paid time off, including holiday and sick pay based on eligibility and length of service. - emotional and financial support with free counseling through our employee assistance prog...
Operations supervisor job "> we are looking for a forward-thinking leader to spearhead administrative operations across multiple countries in latin america. this role requires someone who is passionate about employee development, process optimization, and leveraging microsoft tools to create efficient workflows. the ideal candidate has hands-on experience in both back office and front office operations within the business process outsourcing industry, and thrives in multicultural, fast-paced environments. key responsibilities: - lead and develop team members, promoting professional growth through effective coaching, regular feedback, and clear communication. - monitor performance metrics, provide coaching to ensure individual and team key performance indicators (kpis) are consistently met. - design and implement automated workflows using microsoft tools (e.g., power automate, excel, power bi, sharepoint). - ensure service level agreements (slas) and kpis are consistently met or exceeded across all managed processes. - prepare and present reports to superiors with team performance data; perform data analysis to identify trends and develop action plans. - identify and address performance issues, implement improvement strategies, and manage disciplinary processes when needed. - ensure that service delivery meets contractual kpis and financial goals. - manage escalated customer interactions as a subject matter expert when required. - supervise scheduling, attendance, and productivity in compliance with internal policies and labor regulations. - effectively communicate upda...
Job title: technical leadership position about the job: this is a unique opportunity for an exceptional leader to manage a globally distributed team of engineers. the successful candidate will be responsible for developing talent, defining vision and strategy, and effectively setting expectations with other teams. key responsibilities: - build and lead a high-performing team of engineers - develop and implement strategies to improve team performance and engagement - collaborate with product management to define product vision and strategy - work closely with engineering teams to ensure seamless delivery of products and services requirements: - 3+ years of experience in leading and managing software development teams - strong technical skills and expertise in software development - excellent leadership and communication skills - ability to work collaboratively with cross-functional teams what we offer: - competitive salary and benefits package - opportunities for career growth and professional development - collaborative and dynamic work environment why join us: we are a pioneering tech firm at the forefront of the global move to open source. our company is dedicated to innovation, collaboration, and excellence. if you are passionate about technology and leadership, we encourage you to apply for this exciting opportunity....
We are currently looking for a skilled team leader to oversee the day-to-day operations of our workforce management team. this is an exciting opportunity for a motivated and results-driven professional to lead a talented team and contribute to the company's continued growth and success. as a team leader, you will be responsible for ensuring the productivity and effectiveness of your team in achieving departmental goals. you will provide guidance, coaching, and support to team members to enhance their skills and performance. in addition, you will oversee the scheduling and real-time management of staffing resources to ensure optimal coverage and service delivery. collaboration with other departments, such as operations and human resources, is also crucial to address staffing needs and optimize workforce performance. you will analyze workforce data and trends to identify opportunities for improvement and implement strategies to enhance efficiency and effectiveness. maintaining accurate records and monitoring key performance indicators (kpis) will also be essential to evaluate team performance and identify areas for improvement. this role offers a unique chance to work in a fast-paced environment and manage multiple priorities simultaneously. job requirements - bachelor's degree in business administration, statistics, or related field - proven experience in workforce management or related field, with at least 1-3 years in a leadership or supervisory role - minimum experience as rta: 1 year - proficiency in workforce management software (e.g., verint, genesys, aspect)...
Technical leadership opportunity we are seeking a highly skilled technical lead to join our team and provide technical leadership in the implementation of laboratory information management systems (lims). - lead the development of new applications and features, as well as maintenance of existing ones. - guide the integration of instruments with lims solutions, including both new integrations and ongoing maintenance. - oversee the integration between lims and internal or third-party applications, working with apis within the azure ngi framework. - implement the reporting module for lims solutions using crystal reports, including creation of new reports and maintenance of existing ones. - provide third-level application support for lims and its integrations. required skills and qualifications - bachelor's degree or equivalent in computer science or related field. - strong knowledge of lims systems. - expertise in xfd and .net development. - experience with relational databases, especially sql server. - familiarity with agile and scrum development methodologies. - highly organized and structured approach. - a team player with strong communication skills. - analytical and results-driven, with a focus on delivering high-quality outcomes. - independent problem-solver, able to work under pressure and meet deadlines. - proficiency in english, verbal and written. benefits - join a globally recognized company, a leader in the testing, inspection, and certification industry. - enjoy a flexible schedule and work model. - access continuous learning opportunities through our traini...
Engineering leadership opportunity this is a highly demanding role that requires you to manage a distributed team of engineers. as an engineering manager, you will be responsible for organizing and leading the team's processes to help it achieve its objectives. the successful candidate will have a proven track record of professional experience in software delivery, as well as expertise in open source technologies. - main responsibilities: - manage a distributed team of engineers - organize and lead the team's processes - conduct one-on-one meetings with team members - identify and measure team health indicators requirements and qualifications to be successful in this role, you will need to possess excellent leadership skills, as well as technical expertise in software development. - required skills: - professional experience in software delivery - expertise in open source technologies - strong leadership skills benefits we offer a competitive compensation package, as well as opportunities for personal and professional growth. - benefits: - competitive compensation package - opportunities for personal and professional growth about us we are a pioneering tech firm that is at the forefront of the global move to open source. we recruit on a global basis and set a very high standard for people joining the company....
Industry quality leadership "> this is a leadership role responsible for overseeing and managing all aspects of quality control and assurance to ensure that products and services meet or exceed customer expectations. "> - the head of quality for industry business unite (bu) will be responsible to ensure that all industry manufacturing sites and design control centers are compliant to the relevant iso standards and is able to interact with the appropriate regulatory bodies. - this role requires strong customer focus, leadership skills, a deep understanding of quality management systems, and the ability to drive continuous improvement initiatives. "> key responsibilities: "> - develop, implement, and maintain an effective quality management system (qms) that aligns with industry standards and regulatory requirements. - establish processes and procedures for complaint handling, quality control, document control, corrective and preventive actions, and continuous improvement. - collaborate with procurement and supply chain teams to establish and maintain strong supplier quality management processes. - drive a culture of continuous improvement throughout the organization by leading initiatives to enhance quality processes, optimize efficiency, and reduce waste. - monitor customer feedback and satisfaction levels to identify areas for improvement. "> requirements: "> - bachelor's degree in industrial engineering, operations management, or a related field. - proven experience in quality management roles with multi-site responsibility or global scope. - in-depth k...
Job description we are seeking a seasoned professional to lead the development and continuous improvement of product packages that address recurring client needs, regional priorities, and revenue targets. this role will involve driving go-to-market strategies for priority products across distribution channels and disseminating capabilities both internally and externally. the ideal candidate should have experience in management consulting or digital product management in latin america, with problem-solving, creativity, communication, and relationship building skills. fluency in english is required, and fluency in spanish and portuguese will be highly valued. key responsibilities - lead development and continuous improvement of product packages - drive go-to-market strategies for priority products - disseminate capabilities internally and externally - partner with regional and global teams to develop and deliver innovations required skills and qualifications - experience in management consulting or digital product management in latin america - problem-solving, creativity, communication, and relationship building skills - fluency in english (spanish and portuguese highly valued) benefits this role offers the opportunity to work on high-impact projects and collaborate with cross-functional teams. you will have the chance to grow professionally and contribute to the company's success....
Technology leader opportunity: we are seeking a highly skilled technology leader to join our team. as a key member of our organization, you will play a crucial role in driving the development and implementation of cutting-edge technology solutions. key responsibilities: - design and implement responsive, accessible, and performant ui components using angular 18+ (upgrade to angular 20 is planned); - translate design mockups and ux concepts into clean, maintainable code using html5, css3, javascript, and typescript; - collaborate closely with backend developers to ensure seamless integration with a java monolith architecture; - participate in code reviews and provide feedback on code quality, maintainability, and best practices; - work cross-functionally with ux designers, qa engineers, and product owners to deliver high-quality features; - troubleshoot, debug, and resolve ui issues in integration with backend systems; - contribute to the evolution of our front-end architecture and tooling, keeping performance, usability, and scalability in mind. requirements: - 6+ years of professional experience as a ui or front-end developer; - demonstrated ability to lead teams; - strong hands-on experience with angular 18+; - proficiency in typescript, javascript, html, and css; - solid understanding of responsive design, component-based architecture, and modern ux principles; - experience working with backend systems, apis, and integrating with java-based monolithic applications; - familiarity with git and agile/scrum development practices; - ability to write cle...
Are you a detail-oriented professional looking for a new challenge? we have an exciting opportunity for a technical project lead to join our team. job description: as a technical project lead, you will be responsible for overseeing the technical aspects of projects, ensuring they are delivered on time and within budget. you will work closely with cross-functional teams to identify and mitigate risks, and develop solutions to complex technical problems. you will have strong analytical and problem-solving skills, with the ability to communicate complex technical concepts to non-technical stakeholders. your experience with project management tools and methodologies will be highly valued. required skills and qualifications: - 5 years of project coordination/management experience - strong communication (verbal/written/presentation), relationship building and analytical skills. - advanced experience with jira, ms excel and ms powerpoint - knowledge of project management tools and techniques: jira proficiency, ms projects, waterfall - bachelor's degree in computer science, engineering or related discipline benefits: we offer a competitive salary and benefits package, including health insurance, retirement plan, and paid time off. you will also have opportunities for professional growth and development, as well as recognition and rewards for your contributions. working environment: our team is collaborative and dynamic, with a focus on delivering high-quality results. you will have the opportunity to work with a diverse group of professionals, and contribute to the success...
Role summary "> we are seeking a seasoned professional to lead our b2b sales team in colombia. as a key member of our organization, you will be responsible for driving growth and revenue through strategic account management. "> key responsibilities "> 1. categorize accounts by sales type to develop targeted growth plans and guide sales activities accordingly. 2. hedging short- and mid-term account risks (inventory, collateral, payment, etc.) and ensuring pricing compliance with contracts. "> opportunities to excel "> areas of expertise "> 1. account analysis by sales type: participate in the categorization of accounts and develop growth plans based on their business type. 2. sales activity management: manage the feasibility of sales activities aligned with sales/marketing plans to achieve common goals, including setting guidelines for roi analysis and sales activities related to atl and btl. 3. volume management: analyze product volume, logistics, sales, and inventory for accounts. 4. risk management: identify potential financial risks in collateral limits, orders, and payments. 5. retail channel management: ensure contract terms, pricing policies, and distribution channels are aligned. "> requirements "> • experienced professional with a comprehensive understanding of specialized areas; capable of resolving a wide range of issues creatively. "> • ability to analyze data and evaluate factors to solve problems of diverse scope, demonstrating good judgment in selecting methods and techniques. "> • typically receives minimal instruction for daily tasks and ...
**job title:** technical leadership role we are seeking a seasoned professional to join our engineering team as a technical leader. this role will be responsible for driving the development of cutting-edge solutions, leading cross-functional teams, and mentoring junior engineers. this is an exceptional opportunity for someone looking to make a meaningful impact in a fast-paced environment. if you have a passion for technology, enjoy solving complex problems, and are committed to delivering high-quality results, we encourage you to apply. key responsibilities: - technical leadership: provide technical guidance and oversight to ensure that projects are completed on time, within budget, and meet the required quality standards. - cross-functional team leadership: lead and collaborate with cross-functional teams to deliver projects, including product management, design, and operations. - mentorship and development: mentor and develop junior engineers to help them grow in their careers and take on more responsibilities. requirements: technical skills: proven expertise in software development, architecture, and engineering principles. strong understanding of programming languages, data structures, algorithms, and computer science concepts. leadership skills: excellent leadership, communication, and interpersonal skills. ability to work effectively with diverse teams, stakeholders, and customers. education: bachelor's degree in computer science or related field. experience: minimum 5 years of experience in software development, engineering, or a related field. benefits: ...
Senior product manager position overview we are seeking a highly skilled and experienced senior product manager to lead the strategy and execution of complex engineering projects. - this role involves collaborating with cross-functional teams to deliver large-scale development initiatives, focusing on top-of-funnel user experiences, revenue technologies, and content management systems. key responsibilities: 1. establish project frameworks: define the structure for executing development projects, fostering team collaboration to achieve optimal outcomes. 2. evaluate and plan development tasks: assess wireframes and designs to determine complexity, then break down tasks, create timelines, and manage project backlogs for the development team. 3. comprehend technical specifications: gain an in-depth understanding of product technicalities, including frontend architecture, cms implementations, and various integrations such as site search, advertising, apis, personalization tools, localization, internationalization, and analytics. 4. facilitate agile processes: apply agile principles and frameworks like scrum and kanban to guide delivery, including creating and managing issues in jira, translating product roadmaps into actionable stories, maintaining backlogs, estimating tasks, and leading agile ceremonies in collaboration with client engagement/production leads and technical directors. requirements and qualifications: - proficiency in agile methodologies: demonstrated experience with agile principles and frameworks, including scrum, to facilitate efficient and adaptive proj...
We are looking for a visionary leader to drive the growth of our sales strategy in modern channels. this role is critical in expanding market penetration, increasing revenue, and maintaining strong relationships with key clients and partners. the ideal candidate will have a proven track record in channel management, strategic planning, and team leadership. they will be responsible for developing comprehensive sales strategies aligned with corporate goals, identifying opportunities to expand market share, and driving sales growth through modern channels. responsibilities - develop and execute comprehensive sales strategies for modern channels - identify and evaluate opportunities to expand market share and drive sales growth through modern channels - acquire new clients - ensure the growth of numerical and weighted distribution across all business segments - ensure flawless execution at points of sale in the modern channel - buid and maintain strategic relationships with key retailers - negotiate and finalize commercial agreements, ensuring alignment with objectives - ensure the professional development of each member of their team - manage demand forecasts and coordinate inventory levels to optimize channel performance - monitor and analyze channel performance using key performance indicators (kpis) and other relevant metrics - prepare detailed performance reports and provide strategic recommendations for continuous improvement requirements bachelor's degree in administration, economics, engineering, or related - 12+ years of experience in sales - full experience in m...
Lead operations in a dynamic environment we are seeking an experienced team leader to oversee the operational aspects of our production plant. as a key member of our team, you will be responsible for ensuring seamless execution of production schedules, maintaining high safety and quality standards, and optimizing resource allocation. key responsibilities: - coordinate and manage production processes to meet productivity targets. - develop and implement process improvements to enhance efficiency and reduce costs. - collaborate with cross-functional teams to achieve business objectives. - mentor and lead a team of operators to ensure effective training and development. required skills and qualifications: - bachelor's degree in industrial engineering, chemical engineering, or related field. - minimum 3 years of experience in operations management, preferably in manufacturing or logistics. - proven track record of implementing continuous improvement projects and achieving desired outcomes. - strong leadership and communication skills, with the ability to motivate and develop a team. benefits: - a competitive salary and benefits package. - ongoing training and development opportunities to support your career growth. - the chance to work with a dynamic and forward-thinking organization. what we offer: at our organization, we value innovation, teamwork, and customer satisfaction. we are committed to creating a positive and inclusive work environment that supports the well-being and success of all employees....
Job title we are seeking a seasoned leader to join our team as a supervisor with experience in managing projects and teams. key responsibilities: - lead mid-to-senior level teams in a fast-paced environment - develop and implement project plans to achieve business objectives - collaborate with cross-functional teams to drive results requirements: - seniority level: mid-senior level - employment type: full-time - industry: food & beverages what we offer: referrals increase your chances of success by 2x. sign in to set alerts for similar roles....
We're looking for a seasoned leader to join our customer support team as a customer support team lead. this is an exciting opportunity for someone with experience in nurturing customer success and problem resolution to lead a team dedicated to delivering exceptional support experiences. about the role: - lead a team of customer support specialists, providing guidance and support to ensure exceptional service delivery. - assist in building and developing the customer support team by participating in recruitment efforts and conducting interviews for customer service agents. - oversee the resolution of customer inquiries through various channels. - foster a culture of empathy and excellence within the team, encouraging them to go above and beyond to ensure customer success. - collaborate with other teams to gather insights and feedback, driving continuous improvement in our products and services. - act as a liaison between the customer support team and global leadership, communicating team performance and contributing to strategic decision-making. ideal candidate: - prior experience in a customer support leadership role in a fast-paced environment. - excellent communication and interpersonal skills, with fluency in written and spoken english and spanish. - proven ability to manage multiple tasks effectively and prioritize team objectives. - strong problem-solving skills and a passion for delivering exceptional customer experiences. - bachelor's degree or equivalent experience in a related field. - familiarity with zendesk, liveagent, or jira is a plus. about you: - you h...
Lead software engineer position "> ">"> we are looking for a seasoned lead software engineer to drive our engineering team's growth and success. this is an exceptional opportunity to take on a leadership role, oversee the development of technical solutions, and foster a collaborative environment. "> about the role "> ">"> - this position involves leading by example, providing technical guidance and mentorship to junior engineers, and driving execution of engineering deliverables with limited supervision. "> - the ideal candidate will have extensive experience in full-stack development, including front-end, back-end, databases, and apis, as well as proficiency in aws and saas development. "> - a strong understanding of software architecture, technology stack development, and api-driven systems is essential. "> - the successful candidate will be able to thrive in a fast-paced, dynamic environment, promoting continuous improvement in software development practices and processes. "> - experience working within agile methodologies, such as scrum or kanban, is also required. "> about us "> we are a cutting-edge technology company seeking talented professionals to join our team. if you are a motivated individual who thrives in a collaborative environment, we encourage you to apply for this exciting opportunity. "> what we offer "> ">"> - a competitive salary and benefits package. "> - opportunities for career growth and professional development. "> - a dynamic and supportive work environment. "> - recognition and rewards for outstanding performance. "> how to apply ...
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