A luxury hospitality brand for modern travellers, anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. originally a 13th-century monastery, with architectural elements still visible today, the five-star luxury rated anantara convento di amalfi grand hotel is a fine example of a sympathetically refurbished monument. it scores just as highly when it comes to location. it’s perched on top of an 80-meter cliff, with spectacular views of the amalfi coast. but it’s also only 5 minutes’ walk from amalfi’s harbor and town center. completely renovated in 2023, almost all of our 52 rooms look directly out to sea. the hotel has 2 first-class restaurants: the main restaurant, dei cappuccini, serves an italian and mediterranean inspired menu made up of gourmet dishes and the la locanda della canonica - pizzeria by gino the perfect choice for an informal lunch in a suggestive setting, enjoying tasting pizzas created by the famous, neapolitan, pizza-master gino sorbillo. there is also an infinity outdoor pool, a free panoramic gym and a spa. anantara convento di amalfi grand hotel is the perfect wedding location with unique spaces such as the cloister, the private church and the panoramic terraces. chief maintenance officer - anantara convento di amalfi grand hotel: job description : - lead and manage the maintenance team, ensuring timely and efficient service delivery. - perform and supervise routine and emergency maintenance tasks on electrical, plumbing, hvac, an...
A luxury hospitality brand for modern travellers, anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. originally a 13th-century monastery, with architectural elements still visible today, the five-star luxury rated anantara convento di amalfi grand hotel is a fine example of a sympathetically refurbished monument. it scores just as highly when it comes to location. it's perched on top of an 80-meter cliff, with spectacular views of the amalfi coast. but it's also only 5 minutes' walk from amalfi's harbor and town center. completely renovated in 2023, almost all of our 52 rooms look directly out to sea. the hotel has 2 first-class restaurants: the main restaurant, dei cappuccini, serves an italian and mediterranean inspired menu made up of gourmet dishes and the la locanda della canonica - pizzeria by gino the perfect choice for an informal lunch in a suggestive setting, enjoying tasting pizzas created by the famous, neapolitan, pizza-master gino sorbillo. there is also an infinity outdoor pool, a free panoramic gym and a spa. anantara convento di amalfi grand hotel is the perfect wedding location with unique spaces such as the cloister, the private church and the panoramic terraces. chief maintenance officer - anantara convento di amalfi grand hotel: job description : - lead and manage the maintenance team, ensuring timely and efficient service delivery. - perform and supervise routine and emergency maintenance tasks on electrical, plumbing, hvac, an...
Company description a luxury hospitality brand for modern travellers, anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. originally a 13th-century monastery, with architectural elements still visible today, the five-star luxury rated anantara convento di amalfi grand hotel is a fine example of a sympathetically refurbished monument. it scores just as highly when it comes to location. it’s perched on top of an 80-meter cliff, with spectacular views of the amalfi coast. but it’s also only 5 minutes’ walk from amalfi’s harbor and town center. completely renovated in 2023, almost all of our 52 rooms look directly out to sea. the hotel has 2 first-class restaurants: the main restaurant, dei cappuccini, serves an italian and mediterranean inspired menu made up of gourmet dishes and the la locanda della canonica - pizzeria by gino the perfect choice for an informal lunch in a suggestive setting, enjoying tasting pizzas created by the famous, neapolitan, pizza-master gino sorbillo. there is also an infinity outdoor pool, a free panoramic gym and a spa. anantara convento di amalfi grand hotel is the perfect wedding location with unique spaces such as the cloister, the private church and the panoramic terraces. - lead and manage the maintenance team, ensuring timely and efficient service delivery. - perform and supervise routine and emergency maintenance tasks on electrical, plumbing, hvac, and safety systems. - plan and monitor the maintenance schedule for p...
Job description anantara is a luxury hospitality brand that connects guests to genuine places, people and stories through personal experiences and heartfelt hospitality in the world's most exciting destinations. about anantara convento di amalfi grand hotel this five-star luxury hotel is a fine example of a sympathetically refurbished monument. it's perched on top of an 80-meter cliff, with spectacular views of the amalfi coast. the hotel has 52 rooms, two first-class restaurants, an infinity outdoor pool, a free panoramic gym, and a spa. key responsibilities 1. lead and manage the maintenance team to ensure timely and efficient service delivery. 2. perform and supervise routine and emergency maintenance tasks on electrical, plumbing, hvac, and safety systems. 3. plan and monitor the maintenance schedule for preventive and periodic inspections. 4. manage external suppliers and contractors for specialized and complex work, ensuring service quality and adherence to deadlines. 5. ensure compliance with all relevant safety and technical regulations. 6. work closely with hotel management to optimize operational costs and propose innovative solutions for energy efficiency and system improvements. 7. ensure all equipment and systems are fully operational to provide guests with an optimal experience. requirements - technical diploma or equivalent professional qualifications (preferably in electrical, plumbing, or mechanical engineering). - minimum of 5 years of experience in maintenance, with at least 3 years in a supervisory role, preferably within luxury hotels or high-end...
Quale sarà la tua missione?in qualità di cameriera/e ai piani, svolgerai mansioni di routine per la pulizia e la manutenzione delle camere e delle aree comuni, promuovere un'immagine positiva dell'hotel e rispondere alle richieste e ai problemi degli ospiti.cosa dovrai fare?pulire e servire le camere assegnate secondo gli standard e le procedure stabilite, tra cui rifare i letti, spolverare, passare l'aspirapolvere, pulire e igienizzare i bagni, rimuovere i rifiuti, ecc.cambiare e rifornire la biancheria da letto, gli asciugamani, il minibar e i servizi per gli ospiti, secondo le necessità e/o la periodicità prevista.preparare le camere assegnate in base alle esigenze e alle richieste speciali degli ospiti (letti supplementari, culla, ecc. ).rifornire, mantenere e trasportare il carrello delle forniture per le pulizie su base giornaliera.segnalare al supervisore diretto gli incidenti o le carenze di manutenzione riscontrate nelle camere/aree comuni durante la loro preparazione e pulizia.effettuare la pulizia delle aree comuni dell'hotel assegnate e mantenere l'ordine e la buona immagine dell'arredamento di tali zone.supportare gli altri membri del personale di piano nella pulizia e nella preparazione delle camere, in caso di urgenza, incidenti o necessità.implementare le procedure per la gestione della qualità dei servizi di pulizia e di lavanderia.svolgere i compiti di manutenzione preventiva dell'igiene sanitaria.cosa stiamo cercando?almeno 6 mesi di esperienza nello svolgimento di funzioni simili.diploma di scuola secondaria o istruzione equivalente.la conoscenza della ...
What will be your mission?as management assistant trainee, you will be responsible for various duties in the hotel.what will you do?work on several projects at the same timebecome aware of and apply the policies and practices of the individual hotel and chainmonitor performance by gathering relevant data and producing statistical reportsmaintain controls of services and documentation procedureshelp set quality assurance compliance objectives and ensure that targets are achievedensure procedures and quality standards are properly understood, carried out, evaluated and that modifications are investigated if necessary, performing monthly audits of standards in every departmentconsider the application of environmental and health and safety standardsefficiently support his/her superior(s)performs related duties and special projects as assigned.hr / team motivationqualityprojectswhat are we looking for?bachelor's degree in business administration tourismor about to graduate.proficiency in english communication and presentation skillsexcellence skill in computer literaturewhy choose us?at minor hotels europe & americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as:worldwide experience – diversity of 150 different nationalities.career development opportunities full of national and international challenges.wide range of training programmes to enhance your skills.wellbeing initiatives, including flexible workin...
Company description a luxury hospitality brand for modern travellers, anantara connects guests to genuine places, people, and stories through personal experiences and heartfelt hospitality in the world's most exciting destinations. originally a 13th-century monastery, with architectural elements still visible today, the five-star luxury rated anantara convento di amalfi grand hotel is a fine example of a sympathetically refurbished monument. it is perched on top of an 80-meter cliff, offering spectacular views of the amalfi coast, and is only 5 minutes' walk from amalfi's harbor and town center. renovated in 2023, almost all of our 52 rooms overlook the sea. the hotel features 2 first-class restaurants: dei cappuccini, serving italian and mediterranean gourmet dishes, and la locanda della canonica – pizzeria, by gino, offering informal lunches with renowned neapolitan pizzas by gino sorbillo. facilities include an outdoor infinity pool, a panoramic gym, and a spa. it is also a perfect wedding venue with unique spaces such as the cloister, private church, and panoramic terraces. job description for the 2025 season, we are hiring a chef de rang. reporting to the maître, the selected candidate will be responsible for a specific station in the restaurant. please note that this list is not exhaustive; anantara employees are encouraged to find new ways to serve guests, colleagues, and the business. key responsibilities include: ensuring proper set-up and aesthetic arrangement of the dining room and tables. welcoming guests, guiding them to tables, presenting menus a...
Hoscowhat will be your mission?as a valet, you will report to the hotel housekeeper and will be responsible for supervising the floor service.what will you do?ensuring the planning, coordination and supervision of the floor service, cleaning, hygiene and replacement of amenities and other products;complying with service standards and internal hygiene and safety procedures in order to guarantee a service of quality and excellence, exceeding the expectations of the client.what are we looking for?professional experience in similar roles.knowledge of english and preference for another foreign language with a basic level of hospitality vocabularyknowledge of hazard analysis and critical control points (haccp), hygiene and safety standards.professional attitudetime flexibilityautonomywhy choose us?benefitsat minor hotels europe & americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as:worldwide experience ? diversity of 150 different nationalities.career development opportunities full of national and international challenges.wide range of training programmes to enhance your skills.wellbeing initiatives, including flexible working conditions.team member recognition programmes, including memorable dates.ability to make a difference through our sustainability programme and volunteering initiatives.team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits ...
Quale sarà la tua missione?in qualità di facchino- addetto alle aree comuni, riporterai alla governante e sarai responsabile della supervisione del servizio di pulizia.cosa dovrai fare?il facchino addetto alle aree comuni garantisce la pulizia, l'ordine e la funzionalità degli spazi condivisi all'interno dell'hotel. collabora con il reparto housekeeping per mantenere alti standard di igiene e accoglienza, contribuendo al benessere degli ospiti.responsabilità principali:pulizia e igienizzazione quotidiana di hall, corridoi, ascensori, bagni comuni, aree esterne e altre zone pubblichetrasporto di biancheria e materiali vari all'interno della strutturaassistenza al personale di housekeeping nelle attività logistichesupporto in operazioni straordinarie (emergenze, eventi, pulizie extra)segnalazione tempestiva di guasti o anomalie tecniche al reparto manutenzionecura del decoro e della presentazione degli spazicosa stiamo cercando?esperienza anche minima in contesti alberghieri o affiniflessibilità oraria e disponibilità a lavorare su turni, inclusi weekend e festiviaffidabilità, senso pratico e spirito collaborativoperché scegliere noi?in anantara, non ci limitiamo a offrire un lavoro, ma creiamo percorsi di carriera entusiasmanti e opportunità interculturali in tutto il mondo. far parte del nostro team significa beneficiare di vantaggi unici che ti accompagneranno in ogni fase del tuo percorso professionale:viaggi globali con sconti esclusivi: tariffe speciali per dipendenti a partire da 36 euro in tutti gli hotel del gruppo minor hotels, che gestisce quasi 400 hotel in 26 p...
Ricerca di candidato descrizione del lavoro in qualità di addetto ai servizi di pulizia, svolgerai mansioni di routine per la manutenzione delle camere e delle aree comuni dell'hotel. sarai responsabile della pulizia e del servizio alle camere assegnate, in base agli standard e alle procedure stabilite. - pulire le camere assegnate secondo gli standard previsti. - cambiare e rifornire la biancheria da letto, gli asciugamani, il minibar e i servizi per gli ospiti. - preparare le camere assegnate in base alle esigenze degli ospiti. ti occorrerà anche segnalare eventuali problemi o necessità di riparazione nelle camere o nelle aree comuni. requisiti richiesti necessitiamo di candidati con esperienza nello svolgimento di funzioni simili. - almeno 6 mesi di esperienza nella gestione dei servizi di pulizia. - diploma di scuola secondaria o istruzione equivalente. - lingua italiana (mother tongue) e conoscenza dell'inglese. - orientamento al cliente. - capacità organizzative. - flessibilità e affidabilità. - attenzione ai dettagli. vantaggi nell'ambito di anantara ti offriamo benefici unici che ti accompagneranno in ogni fase del tuo percorso professionale. - viaggi globali con tariffe speciali negli hotel del gruppo minor hotels. - sconti su servizi f&b; ed altri vantaggi in hotel. - formazione e crescita professionale grazie a programmi dedicati. - opportunità di carriera internazionale nei nostri hotel appartenenti al gruppo minor hotels. ulteriori informazioni a differenza di altre aziende, cerchiamo dipendenti non solo flessibili ma anche attenti ai dettagli....
Cameriera/e ai piani la tua missione sarà quella di offrire un'esperienza eccellente agli ospiti del nostro hotel. le tue responsabilità: - pulire e servire le camere assegnate secondo gli standard e le procedure stabilite, tra cui rifare i letti, spolverare, passare l'aspirapolvere, pulire e igienizzare i bagni, rimuovere i rifiuti, ecc. - cambiare e rifornire la biancheria da letto, gli asciugamani, il minibar e i servizi per gli ospiti, secondo le necessità e/o la periodicità prevista. - preparare le camere assegnate in base alle esigenze e alle richieste speciali degli ospiti (letti supplementari, culla, ecc.). - rifornire, mantenere e trasportare il carrello delle forniture per le pulizie su base giornaliera. - segnalare al supervisore diretto gli incidenti o le carenze di manutenzione riscontrate nelle camere/aree comuni durante la loro preparazione e pulizia. - effettuare la pulizia delle aree comuni dell'hotel assegnate e mantenere l'ordine e la buona immagine dell'arredamento di tali zone. - supportare gli altri membri del personale di piano nella pulizia e nella preparazione delle camere, in caso di urgenza, incidenti o necessità. - implementare le procedure per la gestione della qualità dei servizi di pulizia e di lavanderia. - svolgere i compiti di manutenzione preventiva dell'igiene sanitaria....
Job overview we are seeking a facchino to join our team at the anantara convento di amalfi grand hotel. as a key member of our housekeeping department, you will play a vital role in ensuring the high standards of cleanliness and hospitality that our guests expect....
Anantara hotels resorts is a luxury hospitality brand that connects guests to genuine places, people, and stories through personal experiences and heartfelt hospitality. located in nordeste, co, the anantara convento di amalfi grand hotel is a fine example of a sympathetically refurbished monument with spectacular views of the amalfi coast. the hotel features 2 first-class restaurants, an outdoor infinity pool, a panoramic gym, and a spa. it is also a perfect wedding venue with unique spaces such as the cloister, private church, and panoramic terraces. we are hiring a waiter/ess for the 2025 season. reporting to the maître, the selected candidate will be responsible for a specific station in the restaurant. key responsibilities include: 1. ensuring proper set-up and aesthetic arrangement of the dining room and tables. 2. welcoming guests, guiding them to tables, presenting menus and wine lists, and managing table service. 3. maintaining your station according to standards at all times. 4. developing comprehensive knowledge of menus. 5. coordinating and supervising assigned commis waiters. 6. working collaboratively across departments to ensure timely service and smooth operations. 7. participating in training sessions to enhance professional skills and guest satisfaction. to be successful, you should have: - a degree in tourism or hospitality management. - minimum 2 years' experience in a similar role within luxury hotels or high-end restaurants. - knowledge of mise en place techniques for à la carte and banqueting services. - fluent in italian and english. - a positi...
Quale sarà la tua missione? siamo alla ricerca di un pasticcere/a innovativo e appassionato per guidare il nostro team di pasticceria presso l'anantara convento di amalfi grand hotel. in questo ruolo, sarai responsabile della creazione di squisiti dolci e dessert che delizieranno i nostri ospiti. supervisionerai, pianificherai e parteciperai alla produzione dei nostri prodotti da forno specializzati e pasticceria. cosa dovrai fare? progettare e produrre una varietà di pasticcini creativi e dessert. supervisionare e gestire la produzione centralizzata di prodotti da forno e pasticceria. organizzare e condurre sessioni di formazione per il team pasticceria. mantenere elevati standard di qualità alimentare, presentazione e igiene. collaborare con il team culinario per sviluppare nuovi elementi del menu. cosa stiamo cercando? diploma alberghiero o altri titoli equipollenti minimo di 3 anni di esperienza nel ruolo richiesto forte capacità di leadership capacità comprovata di lavorare efficacemente con un team diversificato creativo, innovativo e motivato con un impegno per il lavoro di squadra e servizio al cliente perché scegliere noi? unisciti al mondo anantara far parte del nostro team significa beneficiare di vantaggi unici che ti accompagneranno in ogni fase del tuo percorso professionale: viaggi globali con sconti esclusivi: tariffe speciali per dipendenti a partire da 36 euro in tutti gli hotel del gruppo minor hotels, che gestisce quasi 400 hotel in 26 paesi. inoltre, sconti a partire dal 30% sui servizi di ristorazione e bevande (f&b) ed altri servizi in hotel. programm...
Hosco quale sarà la tua missione? in qualità di cuoco , sarai responsabile della preparazione preliminare, del processo di cottura, dell'impiattamento o della presentazione di piatti di alta qualità per offrire un'esperienza eccellente agli ospiti. cosa dovrai fare? elaborazione, conservazione e organizzazione della mise-en-place per ciascuno dei servizi, riducendo al minimo le perdite di prodotto. garantire la presentazione, la quantità e la qualità di ogni piatto del servizio, in base agli standard stabiliti. controllare e controllare la corretta conservazione dei prodotti, monitorando l'età e le condizioni di tutti gli alimenti per ruotare e mantenere la massima qualità (fifo). ricezione, conservazione e organizzazione dei prodotti. mantenere un'area di lavoro pulita, ordinata e ben organizzata. segnalare problemi di manutenzione, igiene e pericoli. conoscenza degli obiettivi del dipartimento e impegno per raggiungerli come parte del team. seguire tutte le norme/regolamenti del dipartimento sanitario pertinenti e tutte le linee guida del servizio clienti (happc). cosa stiamo cercando? almeno 1-2 anni di esperienza come assistente di cucina, preferibilmente in un hotel di dimensioni e complessità simili. formazione professionale in materia di ospitalità/f&b/cucina. la conoscenza della lingua locale è indispensabile e la conoscenza dell'inglese è di grande valore. capacità di lavorare da solo e come parte di un team. capacità organizzative. capacità di lavorare sotto pressione. orientamento al servizio al cliente. attenz...
Hosco what will be your mission? as a reservations staff , you will record all details of incoming calls and coordinate each reservation ensuring guest satisfaction. what will you do? encourage upselling and meeting set revenue targets each month. be fully aware of the hotel's sales strategy, rates, packages, groups and booking status at all times. process and respond within 24 hours to all reservation requests according to standards. be up-to-date with current hotel information and data including room types, rates, facilities, f&b departments and promotions. maximize quality levels of product, service and guest satisfaction. ensure that all guest satisfaction issues are reported, monitored and followed up in a timely manner. monitor daily arrivals by ensuring that all guest requests are fulfilled and that all expectations are met. attend hotel events, daily briefings and training to enhance professional skills. what are we looking for? strong communication skills and persuasiveness. stress resistance and an organized working method. flexibility, accuracy and helpfulness. good level of english both verbal and written always thinking one step ahead and attention to detail. relevant work experience is a plus. why choose us? benefits at minor hotels europe & americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as: worldwide experie...
Company description a luxury hospitality brand for modern travellers, anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. originally a 13th-century monastery, with architectural elements still visible today, the five-star luxury rated anantara convento di amalfi grand hotel is a fine example of a sympathetically refurbished monument. it scores just as highly when it comes to location. it’s perched on top of an 80-meter cliff, with spectacular views of the amalfi coast. but it’s also only 5 minutes’ walk from amalfi’s harbor and town center. completely renovated in 2023, almost all of our 52 rooms look directly out to sea. the hotel has 2 first-class restaurants: the main restaurant, dei cappuccini, serves an italian and mediterranean inspired menu made up of gourmet dishes and the la locanda della canonica – pizzeria by gino the perfect choice for an informal lunch in a suggestive setting, enjoying tasting pizzas created by the famous, neapolitan, pizza-master gino sorbillo. there is also an infinity outdoor pool, a free panoramic gym and a spa. anantara convento di amalfi grand hotel is the perfect wedding location with unique spaces such as the cloister, the private church and the panoramic terraces. job description the doorman is the first point of contact between guests and the hotel. they are responsible for creating a memorable first impression by warmly welcoming all guests with courtesy and professionalism, assisting with luggage, and providing ...
What will be your mission? as a reservations staff , you will record all details of incoming calls and coordinate each reservation ensuring guest satisfaction. what will you do? encourage upselling and meeting set revenue targets each month. be fully aware of the hotel's sales strategy, rates, packages, groups and booking status at all times. process and respond within 24 hours to all reservation requests according to standards. be up-to-date with current hotel information and data including room types, rates, facilities, f&b departments and promotions. maximize quality levels of product, service and guest satisfaction. ensure that all guest satisfaction issues are reported, monitored and followed up in a timely manner. monitor daily arrivals by ensuring that all guest requests are fulfilled and that all expectations are met. attend hotel events, daily briefings and training to enhance professional skills. what are we looking for? strong communication skills and persuasiveness. stress resistance and an organized working method. flexibility, accuracy and helpfulness. good level of english both verbal and written always thinking one step ahead and attention to detail. relevant work experience is a plus. why choose us? at anantara, we don’t just offer a job; we create exciting career paths and intercultural opportunities across the globe. being part of our team means enjoying unique benefits that will support you at every step of your professional journey: global travel with exclusive discounts: special employee rates starting at just 36 euros at any of the nearly 400 mi...
Hosco what will be your mission? as housekeeper , you will perform routine duties in cleaning and servicing rooms and common areas, promoting a positive image of the hotel and addressing guest requests and problems. what will you do? clean and service assigned rooms according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc. change and replenish bed linens, towels, minibar and guest amenities, as needed and/or according to the scheduled periodicity. prepare the assigned rooms to the special needs and requirement from the guests (extra beds, cradle, etc.). stock, maintain and transport housekeeping supply cart on a daily basis. report to the direct supervisor the incidents or maintenance deficiencies identified in the rooms/common areas during their preparation and cleaning. carry out the cleaning of the common areas of the hotel that has been assigned and maintain the order and the good image of the furniture of those zones. support other floor staff members in the cleaning and preparation of the rooms, in case of urgency, incidence or need. implement the procedures for managing quality of housekeeping and laundry services. carry out the tasks of preventive sanitary hygiene maintenance. what are we looking for? at least 6 months' experience developing similar functions. secondary school diploma or equivalent education. fluency in local language and knowledge of english is highly valuable. customer oriented. organizational skills. flex...
Hosco what will be your mission? as a pastry chef , you will report to the f&b manager and will be responsible for ensuring the pastry service, from preparation to confection and coordination of the service with room teams, complying with internal standards and procedures in order to guarantee a quality service and excellence, exceeding customer expectations. what will you do? recipe development, staff management, quality control and innovation in the creation of new pastry products. must be aware of industry trends and customer preferences to develop new and unique products that appeal to customers and differentiate the restaurant from its competitors. check the stock of bakery ingredients, the quality of materials and the condition of equipment. maintain a clean and tidy workplace and comply with quality and safety standards. maintain a professional, positive and friendly attitude towards team members at all times. what are we looking for? professional experience in similar roles. minimum 12. year of schooling and/or professional course adapted to the role (preferred) knowledge of hazard analysis and critical control points (haccp), hygiene and safety standards. genuine smile customer orientation passion for service professional attitude teamwork leadership creativity and ability to innovate time flexibility why choose us? benefits at minor hotels europe & americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. our journey is fuelled by the passion and dedicat...
Descrizione dell'azienda a luxury hospitality brand for modern travellers, anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. originally a 13th-century monastery, with architectural elements still visible today, the five-star luxury rated anantara convento di amalfi grand hotel is a fine example of a sympathetically refurbished monument. it scores just as highly when it comes to location. it’s perched on top of an 80-meter cliff, with spectacular views of the amalfi coast. but it’s also only 5 minutes’ walk from amalfi’s harbor and town center. completely renovated in 2023, almost all of our 52 rooms look directly out to sea. the hotel has 2 first-class restaurants: the main restaurant, dei cappuccini, serves an italian and mediterranean inspired menu made up of gourmet dishes and the la locanda della canonica – pizzeria by gino the perfect choice for an informal lunch in a suggestive setting, enjoying tasting pizzas created by the famous, neapolitan, pizza-master gino sorbillo. there is also an infinity outdoor pool, a free panoramic gym and a spa. anantara convento di amalfi grand hotel is the perfect wedding location with unique spaces such as the cloister, the private church and the panoramic terraces. descrizione del lavoro the guest relation agent will be responsible for delivering an exceptional and personalized experience to guests, ensuring a warm welcome, effective communication, and flawless assistance throughout their stay. this role serv...
Descrizione dell'azienda a luxury hospitality brand for modern travellers, anantara connects guests to genuine places, people, and stories through personal experiences and heartfelt hospitality in the world’s most exciting destinations. originally a 13th-century monastery, with architectural elements still visible today, the five-star luxury rated anantara convento di amalfi grand hotel is a beautifully refurbished monument. it is located atop an 80-meter cliff with spectacular views of the amalfi coast, just a 5-minute walk from amalfi’s harbor and town center. renovated in 2023, nearly all of our 52 rooms overlook the sea. the hotel features 2 first-class restaurants: dei cappuccini, serving italian and mediterranean gourmet dishes, and la locanda della canonica – gino, a pizzeria by gino sorbillo for informal lunches and tasting pizzas. amenities include an outdoor infinity pool, a panoramic gym, and a spa. the hotel is an ideal wedding venue with unique spaces such as the cloister, private church, and panoramic terraces. descrizione del lavoro the guest relation manager, reporting to the front office manager, is responsible for delivering an exceptional guest experience at our 5-star hotel. this role serves as the primary contact for guests, ensuring all needs are met and expectations exceeded. the manager will develop lasting relationships, anticipate needs, resolve issues promptly, and uphold high standards. the key responsibilities include: welcoming guests upon arrival; assisting guests throughout their stay, answering questions, resolving issues, and providing info...
What will be your mission? as guest relations manager , you will hold the primary responsibility for ensuring upscale, professional, and high-class guest service experiences before, during, and after their stay. this role involves effective communication with guests, maintaining the highest service standards, managing guest feedback, and collaborating with various departments to uphold brand standards through diligent implementation, continuous support, and constructive feedback. what will you do? extend a genuine greeting and warm welcome to arriving guests providing a professional introduction to the hotel and offer assistance with check-in procedures. act as a point of contact for guests, addressing questions, concerns, special requests, and issues promptly and efficiently while maintaining the hotel's reputation for exceptional service resolve guest issues and facilitate additional services like transportation, reservations, and recommendations for local attractions and services. assure all guest reviews are answered and handle comments, suggestions, and complaints, working with department heads to create and execute action plans. develop positive connections with guests, anticipating their needs to deliver personalized service and recognize repeat guests and vips, offering special amenities or services. coordinate vip greetings and departures with meticulous attention to detail in collaboration with the front office manager and hotel director. collect and analyze guest feedback through surveys, reviews, and direct communication and take decisive action to enhance ...
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