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Job title: supervisor, field service engineering this role involves overseeing and executing the vision for delivering exceptional front-line it service to all internal clients within a defined geography. the goal is to support maximum revenue generation by ensuring continuously available commercial applications and low-cost operations. 1. the supervisor will lead roles globally, optimizing processes, staffing, technology, and communications to meet equipment needs in a timely manner. 2. they will work with the client management team to upgrade hardware, operating systems, and other core software components, maintaining technology specific to logistics centers and providing training as needed. 3. additionally, this role requires resolving incidents and other requests to a high level of quality and customer satisfaction. key responsibilities: - develop and execute a strategic plan for it service delivery - lead cross-functional teams to optimize processes and improve efficiency - maintain effective communication with clients and stakeholders - ensure timely and error-free installations, order processing, and inventory management - resolve complex technical issues and provide expert-level support qualifications and skills: - proven experience in field service engineering or a related field - strong leadership and problem-solving skills - ability to communicate effectively with technical and non-technical stakeholders - experience with process optimization and improvement methodologies - knowledge of it service management best practices benefits: - opportunities for ca...
Job title: aviation logistics coordinator as a key member of our air freight team, you will be responsible for managing the logistics of customer goods and information. key responsibilities: - take ownership of transportation orders to ensure timely pickup and optimize booking processes. - prepare, control, and distribute necessary export documents, ensuring compliance with all origin export and destination import regulations. - collaborate with counterparts to validate and finalize documents. - assign tasks to supporting functions and monitor performance. - meet and exceed customer expectations as well as internal key performance indicators. - provide exceptional customer service by promptly providing accurate information related to shipment status, documentation requirements, incident resolution, and pricing/quotes. - record, track, resolve, analyze, and take necessary corrective action regarding all exceptions/operational irregularities - proactively updating the customer. - enhance service experience by exercising professionalism and empathy when dealing with each individual customer's varying needs and demands. - effectively communicate with colleagues, focusing on stressing a sense of urgency on behalf of the customer. - obtain and maintain certifications. - ensure correct costs and revenues are captured against customer profiles - taking full ownership of financial performance, promptly resolving any related issues....
Job description to excel in this transportation coordinator role, you will be responsible for developing and implementing efficient transportation strategies to ensure timely, compliant shipments. main responsibilities: - develop daily domestic transport plans. - assign loads and manage routes based on vehicle availability. - monitor shipments in real-time and handle delays or anomalies. - collaborate with drivers, operational teams, warehouses, and customer service teams. - communicate with clients about pickups and deliveries. - manage transportation documentation (ddt, cmr, waybills). - support operational problem-solving related to transportation. - verify transportation costs and assist with invoicing. requirements: - degree in logistics, transportation, or a related field. - at least 1 year of experience in traffic planning/operations. - advanced knowledge of excel, office, and management software. - deep understanding of national geography, particularly northern italy. - strong analytical skills and attention to detail. - excellent communication and interpersonal skills. - problem-solving abilities....
Job overview the clinical supply solutions operations representative plays a pivotal role in driving operational efficiency within our depot teams. this position involves carrying out process enhancements to allow team members to concentrate on core operational tasks. main responsibilities: - ensure compliance with industry-standard operating procedures. - contribute to process improvements to drive efficiency gains. - manage activities related to inbound, outbound, return, and relocation processes within our warehouse management system. - generate reports for stock levels, balance sheet management, expiry date control, and relocations. requirements: - a degree in foreign trade, business administration, logistics, or industrial engineering from an accredited institution. - a minimum of 6 months of experience. - prior experience in the logistics field is highly desirable. - proficiency in intermediate-level english is preferred. - advanced-level proficiency in both spoken and written portuguese is essential. skills and qualifications: - excellent interpersonal communication skills. - able to take initiative and assume responsibilities. - tidy and organized work habits. - strong computer skills, including proficiency in microsoft word, excel, powerpoint, and outlook. benefits: we offer a dynamic and supportive work environment that fosters growth and development. about us: we are committed to providing exceptional service to our clients while maintaining a strong focus on quality and efficiency....
Freight service agent job description this role involves the completion of administrative tasks and coordination relating to front-line operations, including data entry, ramp activities, sort activities, trace activities, dispatch activities, and local customer service. while operational tasks may be part of these roles, the majority of time is spent on office-based activities. key responsibilities: - data entry: accurately enter information into our database systems. - ramp activities: ensure the efficient loading and unloading of freight. - sort activities: organize and prioritize tasks to meet deadlines. - trace activities: investigate issues related to delayed or missing shipments. - dispatch activities: coordinate the transportation of goods. - local customer service: provide excellent support to customers in the local area....
Job overview we are seeking a skilled travel professional to elevate your career and deliver exceptional customer experiences. this is an exciting opportunity for you to leverage your expertise in customer support and service delivery. your role: - provide high-quality customer support via phone calls. - efficiently resolve customer inquiries while maintaining professionalism. - maintain accurate records of customer interactions. - represent industry standards in every conversation. requirements we're looking for candidates with the following skills and qualifications: - advanced english language proficiency (b2+/c1). - a high school diploma is required, with a physical copy preferred. - availability to work monday – friday, 8am – 5pm and shifts between 9:00 am – 9:00 pm | 2 days off | 42 hours per week. - skills & qualities: 1. ability to sell various products and services, including logistics and insurance. 2. driving new business growth while ensuring account retention within the client portfolio....
Job title: supply chain specialist purpose and overall relevance for the organization: we are seeking a highly skilled supply chain specialist to partner with our market and global teams. the ideal candidate will secure the best availability for the business within given cost constraints, converting demand into supply and providing actionable insights. responsibilities: - drive performance improvements by addressing key drivers, communicating success, and initiating escalations. - create visibility on market projected availability and inventory performance. - translate commercial needs related to availability and inventory into supply chain requirements/solutions. - manage risk/opportunities related to availability and inventory. - process owner responsible for documentation and enhancement of specific processes (performance, efficiency) and initiating continuous improvement in collaboration with involved stakeholders. - project support: implementation of projects/pilots within area of responsibility. - monitor bu/channel/bm performance and perform root-cause analysis, identification of drivers and trends. - ensure preparation for business control activities (demand & supply meeting, launch, nos & teamwear s&op; meetings). - coordinate and execute performance improvements across teams: af escalation, early call-off, other exceptions. - act as first point of contact for process-related issues and escalations. - acting as backup for team leader. key relationships: - demand planning - business unit - market scm - visibility & performance - sports marketing knowledge, s...
Virtual assistant job description we are seeking a detail-oriented and proactive virtual assistant to provide administrative support to busy professionals. this role is fully remote, ideal for someone who thrives on structure, loves solving problems, and brings a service-first mindset to everything they do. key responsibilities: - calendar management: manage complex calendars and coordinate meetings across multiple time zones. - email organization: organize email inboxes, draft and send communications, and ensure follow-ups. - research and reporting: conduct research and summarize key findings into executive-friendly briefs. prepare reports, slide decks, and client-facing documents with clarity and polish. - task management: maintain task tracking systems (asana, trello, clickup) to keep workflows on track. - digital file management: update and maintain digital files, crms, and databases. - travel planning: support travel planning, event scheduling, and logistics as needed. requirements: - 2+ years of experience in executive assistance, admin support, or operations. - excellent written and verbal communication skills. - strong organizational skills and the ability to prioritize and multitask independently. - proficiency with google workspace, slack, zoom, and task/project management tools. - discretion with confidential information and a professional, service-oriented attitude. - fluency in english and comfort working with international teams....
Customer service expertise an ideal candidate for this role will drive value and enhance service for customers while optimizing supply chain efficiency. key responsibilities - serve as the primary point of contact for assigned customer portfolio. - manage and resolve escalations related to complaints and disputes, ensuring maximum customer satisfaction. - contribute to achieving business objectives by meeting customer service targets and fostering collaborative relationships. - work closely with order fulfillment team to monitor and report on key performance indicators (kpis). requirements - proven experience in customer service & logistics with direct customer interaction. - experience in fast-moving consumer goods (fmcg) or consumer packaged goods (cpg) industry. - strong analytical and problem-solving abilities. - proficiency in sap and ms office suite....
¡vacante open! ¡buscamos cracks del servicio al cliente - inbound! ubicación: carrera 51b 80-58 , piso 21 edificio smart office center auxilio de transporte + recargos festivos horario: 2 días libres disponibilidad lunes a domingo training: 9 am - 7 pm producción: 7 am - 11 pm (franja horaria, eso no significa que vayas a trabajar todo ese tiempo, solo que el horario se puede ajustar en cualquier hora de esa franja) ¿quiÉnes somos? somos una empresa de tecnología en crecimiento que está revolucionando la asistencia en carretera. nuestro call center es el corazón de nuestro servicio, y buscamos personas llenas de energía y pasión por ayudar. si eres proactivo, resolutivo y te encanta brindar soluciones, ¡este trabajo es para ti! tu misiÓn brindar una atención excepcional a nuestros clientes vía telefónica. explicar con claridad nuestros servicios y procesos. conectar a los clientes con nuestra red de partners. resolver problemas con soluciones personalizadas. lo que necesitas experiencia en atención al cliente (idealmente en call center). capacidad para manejar llamadas de alta carga y mantener la calma. mentalidad resolutiva con enfoque consultivo. dominio de inglés y español (deseable). ¿listo para desafiar lo convencional y brindar un servicio wow? Únete a nosotros y sé parte de nuestra revolución en asistencia en carretera. ¡aplica ya y haz que el 2025 sea tu año!...
At iron mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. that’s why we need smart, committed people to join us. whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at iron mountain. we provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. we proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? if so, let's start the conversation. role: bilingual customer service agent at iron mountain, we protect what our customers value most, from the everyday to the extraordinary. we create customer value around the world with a passion for preserving the physical, transforming the digital and respecting the environment. we are pioneers in the global records and information management industry and have established some of the best customer relationships in the industry, with 95% of fortune 1000 companies among our 225,000 loyal customers. here, you'll bring your expertise and creativity to a workplace that thrives on continuous improvement. here, you'll be part of a global workforce that embraces the dif...
Job summary talentek by hubtek is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. we support companies through our talent and technology services. we have been impacting the world since 2018 and we want to keep pushing ourselves to become the brightest minds in our field and better serve our customers. as a logistics coordinator, you will be involved in quoting and rate management and providing accurate and timely freight quotes (ltl, ftl, intermodal, etc.). job summary would you like to be part of a company that belongs to the 100 tech companies recognized by freight waves in the supply chain industry in the united states? qualifications - studies: international business, business administration, foreign languages, logistics, accounting, finance, or an administration-related degree. - experience: at least 1 year of experience in logistics and carrier sales responsibilities. - language: good english skills. b2+ or higher is preferred. responsibilities - assist in booking freight loads and coordinating accurate pickup and delivery times, ensuring timely and efficient execution of load plans while minimizing disruptions. - collect, verify, and submit all required shipping documentation, including bills of lading (bols), invoices, and proof of delivery. meanwhile, maintain organised and accurate records for compliance and audit purposes. - regularly update internal systems (tms/crm) with real-time status changes, shipment milestones...
Home to the world's best loved and trusted hygiene, health, and nutrition brands. our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. we are a global team united by this purpose. join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege. **supply**: our supply chain is the backbone of our business. it's how we get our trusted products to people all over the world, safely and efficiently. and it's our talented and passionate teams that make this happen. if you're looking for a career in supply chain, there's no better place to be than reckitt. we offer a variety of exciting opportunities in all areas of the supply chain, from planning and procurement to manufacturing and logistics. you could join our global supply planning team to develop and implement our global supply strategy, or work with our procurement centre of excellence team to negotiate and manage our supplier relationships. our manufacturing excellence team help us improve the efficiency, quality and safety of our manufacturing operations, and our logistics excellence team develop new and innovative ways to distribute our products to customers. **about the role**: - are you ready to become the cornerstone of our supply chain, ensuring our customers get what they need when they need it? as a demand planner for large markets or demand planning manager for smaller markets at reckitt, your expertise will drive our production, purchasing, and provide invaluable insights into o...
Key account and transportation procurement supervisor join to apply for the key account and transportation procurement supervisor role at ups. this role involves managing procurement activities in the transportation sector, ensuring cost optimization and operational efficiency. the candidate will work closely with suppliers and internal teams to deliver high-quality service. responsibilities - develop and implement transportation procurement strategies aligned with company objectives, including tender processes. - evaluate and select transportation service providers, managing contractual negotiations. - monitor supplier performance and ensure compliance with slas. - collaborate with logistics teams to analyze and improve transportation and distribution processes. - work with legal & quality departments on contracts and quality agreements. - analyze costs and propose solutions to optimize transportation expenses. - manage and resolve logistics and supplier-related issues. - maintain updated supplier and contract information, providing regular performance reports. additionally, the role involves managing relationships with key clients to ensure satisfaction and contribute to revenue growth through targeted sales strategies. additional responsibilities - manage a portfolio of strategic clients as the main point of contact. - develop and implement strategic plans for each key account, identifying cross-selling and up-selling opportunities. - analyze client needs and provide tailored solutions. - collaborate with internal teams (marketing, product, customer service) to en...
**description**: **talentek by hubtek** is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. we support companies through our **talent and technology** services. we have been impacting the world **since 2018** and we want to keep pushing ourselves to become the brightest minds in our field and better serve our customers. as a **logistics coordinator,**you will ensure shipments are moving on time and as planned, providing real-time updates to internal teams and customers. **some of your responsibilities are but are not limited to**: - delivery monitoring: conduct check calls to verify scheduled deliveries, ensuring successful completion and on-time performance. - issue reporting: promptly communicate any delays or disruptions to the customer’s team for proactive resolution. - load coordination: assist with load assignments and scheduling to maintain efficient operations. - load creation: build and organize new loads as required, optimizing logistics planning. - ltl & ftl: communicate with carriers and resolve delivery issues. **requirements**: **what would help you succeed**: - believe and love what you do. - sense of urgency. - responsible. - good customer service skills. **minimum requirements**: - **studies**:international business, business administration, foreign languages, logistics, accounting, finance, or administrative related. - **experience**:at least 1 year of experience in logistics as ops support, or t...
🚨 ¡vacante open! 🚨 📢 ¡buscamos cracks del servicio al cliente - inbound! 🚀 📍 ubicación: carrera 51b #80-58 , piso 21 edificio smart office center ➡️ auxilio de transporte 🚍 + recargos festivos 🎉 🕐 horario: ✔️ 2 días libres 🏖️ ✔️ disponibilidad lunes a domingo ⏳ ✔️ training: 9 am - 7 pm 📚 ✔️ producción: 7 am - 11 pm (franja horaria, eso no significa que vayas a trabajar todo ese tiempo, solo que el horario se puede ajustar en cualquier hora de esa franja) 🚀 🔥 ¿quiÉnes somos? 🔥 somos una empresa de tecnología en crecimiento que está revolucionando la asistencia en carretera. 🌎💡 nuestro call center es el corazón de nuestro servicio, y buscamos personas llenas de energía y pasión por ayudar. si eres proactivo, resolutivo y te encanta brindar soluciones, ¡este trabajo es para ti! 💪 🎯 tu misiÓn 📞 brindar una atención excepcional a nuestros clientes vía telefónica. 🗣️ explicar con claridad nuestros servicios y procesos. 🔗 conectar a los clientes con nuestra red de partners. ⚡ resolver problemas con soluciones personalizadas. ✅ lo que necesitas 🔹 experiencia en atención al cliente (idealmente en call center). 🔹 capacidad para manejar llamadas de alta carga y mantener la calma. 🔹 mentalidad resolutiva con enfoque consultivo. 🔹 dominio de inglés y español (deseable). 💥 ¿listo para desafiar lo convencional y brindar un servicio wow? 💡 Únete a nosotros y sé parte de nuestra revolución en asistencia en carretera. 🚗💨 📩 ¡aplica ya y haz que el 2025 sea tu año! 🚀🔥...
Job summary: we are seeking a highly skilled integrated logistics operations manager to join our team. as a key member of our logistics operations department, you will be responsible for ensuring the smooth delivery of operational services across all regions. in this role, you will work closely with business management and operations teams to achieve a common goal – creating a cohesive team that delivers operational excellence. you will serve as the primary point of contact for customer concerns and monitor the performance of logistics service providers (lsps). your responsibilities will include coordinating delivery of operational services against service level agreements (slas), developing strong working relationships between business management and operations, and leading regular management meetings with lsps to identify areas of improvement. you will also collaborate with the business manager to maintain and update customer standard operating procedures (sops) and have experience in freight forwarding (air, sea, road), supply chain optimization, and operational performance improvement. key responsibilities - coordinate delivery of operational services - develop strong working relationships - serve as primary point of contact - monitor lsps performance - lead management meetings - collaborate with business manager required skills and experience - bachelor's degree in international business - experience in freight forwarding - supply chain optimization - operational performance improvement - cross-regional collaboration - fluent english language skills...
Delivering results as a key member of a country delivery team requires leadership and coordination skills. - direct message the job poster to discuss project details, organize and monitor end-to-end delivery fulfillment, coordinate with all parties involved, and ensure timely delivery of goods. - responsible for implementing delivery programs at the country level, considering operational efficiency and customer satisfaction. - periodically analyze and evaluate delivery key performance indicators (kpis) to improve operational performance. - facilitate close communication between regional, country, and customer teams to share delivery information smoothly and efficiently. seniority level mid-senior employment type full-time job function customer service specialist industries transportation, logistics, supply chain, and storage...
¡vacante open! ¡buscamos cracks del servicio al cliente - inbound! ubicación: carrera 51b 80-58 , piso 21 edificio smart office center auxilio de transporte + recargos festivos horario: 2 días libres disponibilidad lunes a domingo training: 9 am - 7 pm producción: 7 am - 11 pm (franja horaria, eso no significa que vayas a trabajar todo ese tiempo, solo que el horario se puede ajustar en cualquier hora de esa franja) ¿quiÉnes somos? somos una empresa de tecnología en crecimiento que está revolucionando la asistencia en carretera. nuestro call center es el corazón de nuestro servicio, y buscamos personas llenas de energía y pasión por ayudar. si eres proactivo, resolutivo y te encanta brindar soluciones, ¡este trabajo es para ti! tu misiÓn brindar una atención excepcional a nuestros clientes vía telefónica. explicar con claridad nuestros servicios y procesos. conectar a los clientes con nuestra red de partners. resolver problemas con soluciones personalizadas. lo que necesitas experiencia en atención al cliente (idealmente en call center). capacidad para manejar llamadas de alta carga y mantener la calma. mentalidad resolutiva con enfoque consultivo. dominio de inglés y español (deseable). ¿listo para desafiar lo convencional y brindar un servicio wow? Únete a nosotros y sé parte de nuestra revolución en asistencia en carretera. ¡aplica ya y haz que el 2025 sea tu año! el equipo reclutador buscará estos conocimientos y habilidades en las postulaciones. añade las que te faltan a tu perfil para atraer su atención. - educación mínima: bachillerato ...
Job summary talentek by hubtek is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. we support companies through our talent and technology services. the role of the account manager is to manage and grow relationships with customers. qualifications - high school degree is required. - at least 2 years of experience working in customer success role or account manager role related with tech or logistics. - good english skills. b2+ or higher is preferred. responsibilities - customer relationship management. - onboarding & training. - product adoption. - support & conflict resolution. - retention & renewals. - upsell & expansion. - crm management. - feedback loop. - reporting. desired requirements - believe and love what you do. - sense of urgency. - discipline. - responsible. - good customer service skills. benefits - monday to friday from 8:00 am to 6:00 pm. following the us calendar. - indefinite term contract. - remote - medellin, colombia. - $5,000,000 cop. + up to 1000 usd commission plan descripción del trabajo lorem ipsum dolor sit amet , consectetur adipiscing elit. nullam tempor vestibulum ex, eget consequat quam pellentesque vel. etiam congue sed elit nec elementum. morbi diam metus, rutrum id eleifend ac, porta in lectus. sed scelerisque a augue et ornare. donec lacinia nisi nec odio ultricies imperdiet. morbi a dolor dignissim, tristique enim et, semper lacus. morbi laoreet sollicitudin justo eget eleifend. donec feli...
Company descriptiongreen coast hotel - mgallery collection, part of balfin group is a unique hotel offering a luxurious escape along the pristine shores of caesar's beach with crystal-clear ionian waters with 131 elegantly designed guest rooms including 4 luxury & 1 presidential suite, modern architecture, and a focus on sustainability. the hotel includes various f&b; spaces consisting in an à la carte restaurant, a destination lobby bar, a pool bar with direct access to the beach area, meetings, conference & exhibition spaces consisting in 2 meetings rooms with a total capacity of up to 100 guests welcoming corporates & institutions to organize high-level events of the same certified standards as anywhere else in europe. also, well-being spaces, including an infinity heated outdoor pool, a spa, gym & fitness spaces & a private-beach area.balfin group is one of the leading investment groups in the western balkans region, embodying international standards with local expertise. founded in 1993 in vienna by samir mane, today, the group has a presence in 11 countries; austria, albania, kosovo, bosnia and herzegovina, north macedonia, montenegro, switzerland, croatia, the netherlands, the usa, and canada. balfin, a diversified group active in real estate, wholesale and retail, banking, asset management, tourism, education, and logistics, employs approximately 5,000 people. total group's assets (including financial institution) is € 2.2 billion, as of 2023 data.job descriptionabout the role:we are seeking a dedicated and detail-oriented housekeeping floor supervisor to overs...
At iron mountain, we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. that's why we need smart, committed people to join us. whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at iron mountain. we provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. we proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? if so, let's start the conversation. customer support representative respond promptly to customer inquiries via phone, email, or chatbot in a contact/service center, handling both inbound and outbound interactions, meeting service and quality standards. resolve mainly routine problems and some more complex non-routine issues, communicating solutions or requested information to the customer. analyze customer service needs and refer to other technical or service departments for follow-up as necessary. use a customer relationship management application or database to record activities and investigate product information. position level: requires practical knowledge and skills developed through ...
Join to apply for the aprendiz ingeniero industrial o profesional logistico role at lum logistic. we are looking for a passionate individual to join our team! at lum logistic, we value leadership, innovation, agility, efficiency, and good service. if you are motivated, have fresh ideas, and are results-oriented, this vacancy is for you. as part of our team, you'll have the opportunity to participate in exciting projects, foster innovation, and contribute to an agile and collaborative work environment. we seek someone willing to take on challenges, propose efficient solutions, and provide excellent service to our clients. if you're ready to join a dynamic, growth-oriented team committed to excellence, apply for this position. we are looking for an apprentice in industrial engineering or a professional in logistics. requirements: - valid for signing an apprenticeship contract - availability for internships - studies related to pharmaceutical chemistry, logistics professional, or industrial engineering professional activities to perform: all activities related to the field of study. contract details: salary: $1,423,500 + arl affiliation + eps seniority level - entry level employment type - full-time job function - management and manufacturing industries - transportation, logistics, supply chain, and storage #j-18808-ljbffr...
Are you interested in joining an innovative logistics technology company? loadsmart is a growth-stage technology company valued at over $1 billion (a true tech unicorn)! we are a collection of industry veterans and user-centered engineers using innovative technology to fearlessly reinvent the future of freight by helping shippers, brokers, warehouses and carriers to move more with less. with headquarters in chicago and a globally distributed remote team, loadsmart continues to attract top talent committed to driving meaningful change. we seek professionals who embody our core values: curiosity, clarity, results, commitment, and teamwork. you will support the customer to coordinate all shipments and proactively communicate with load management and carrier sales to ensure the highest level of customer satisfaction is met. department enterprise support location: remote what you get to do: - manages a team of 10 esrs, providing day-to-day oversight and driving individual and team development - possesses a deep understanding of all customer processes handled by the esr team - reviews current internal workflows to identify opportunities for automation and faster execution - assists the esr senior manager with report creation, management, and analysis - collaborates with engineers to implement process changes, continuous improvements, and system hardcoding where appropriate - supports board watch responsibilities and communicates roll requirements effectively - manages the esr pto and out-of-office calendar to ensure proper account coverage - provides esr co...
We offer:we offer you exciting career opportunities with an international reach to further expand your experience through our diversity-focused and award-winning talent development initiatives.energizing and pioneering, this is also an environment that keeps you motivated. you'll be joining a values-led, genuinely diverse, and talented team that is passionate about being there for employees, and for each other. we strive to deliver the right environment for the right people while fostering a culture of fairness, mutual respect, responsibility, and care for our business and our customers.we have a competitive compensation and benefits package for full-time employees. our talent policies are recognized world-wide as one of the best in the industry and we continue to look for new ways to invest in our people through ongoing personal and professional development initiatives.we value the diversity of our talent and will always strive to recruit the best person for the job. we're proud of that and we see it as a genuine source of strength for building high performing teams.key responsibilities:owns all airfreight operations activities under file management for the customers under purview including:all file management activities post booking.documentation.system updates.operational finance.proactive communication with customer service in case of exceptions.support of customer service in customer query resolution and exception handling.we are looking for:bachelor's degree in international business, industrial engineering, international trade or logistics.5 years of experience i...
About andes. founded in 2011, andes global trading is a leader in the frozen and refrigerated meat trading industry across the americas, focusing on pork, beef, poultry, and vegetables. our offices, customers, and vendors are located around the regio...
Build and promote great relationships with colleagues, design customer experiences that inspire loyalty. you are the most important pillar of our success. you make the difference. your role the role involves leading a team of excellence managers acro...
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