Job Overview We are seeking a skilled Travel Professional to elevate your career and deliver exceptional customer experiences. This is an exciting opportunity for you to leverage your expertise in customer support and service delivery. Your Role: - Provide high-quality customer support via phone calls. - Efficiently resolve customer inquiries while maintaining professionalism. - Maintain accurate records of customer interactions. - Represent industry standards in every conversation. Requirements We're looking for candidates with the following skills and qualifications: - Advanced English language proficiency (B2+/C1). - A high school diploma is required, with a physical copy preferred. - Availability to work Monday – Friday, 8AM – 5PM and shifts between 9:00 AM – 9:00 PM | 2 days off | 42 hours per week. - Skills & Qualities: 1. Ability to sell various products and services, including logistics and insurance. 2. Driving new business growth while ensuring account retention within the client portfolio.