If you want to develop in a manufacturing environment in a global company, essity hygiene and health is for you! we are looking for students in their last year of their professional career or recent graduates who want to learn, contribute and live wi...
Acumen academy in colombia is looking to hire a program manager with at least 7 years of relevant experience to execute our local fellows program strategy, manage the day-to-day operations of our fellows program in colombia, and ensure sustained impa...
**hubtek** is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. we support companies through our **talent, technology, and training **services. we have been impacting the world since 2018 and we want to keep pushing ourselves to become the brightest minds in our field and better serve our customers. our modern offices are **pet-friendly** and we provide different amenities such as casual attire, and free beverages. some of our **benefits** are health club membership, exercise plan, nutritional plan or home medical services. as a **backoffice,** you will process invoices and clean errors on the data to proceed with billing. **some of your responsibilities are but are not limited to**: - meets compliance protocols, both internal and external, in accordance with us government agencies’ regulations - creates all documentation required for cargo export according to established guidelines, processes, and procedures. - opens files and ensures accurate and timely data entry into our operational system. - performs pre-audit to each bill of lading against shipping instructions and rate prior to submitting the final bill of lading to our auditing department, using internal sources of information relevant to the selection of the rate - ensures all shipping instructions provided by customers or traffthe in the department are accurate and attached as pdf to each dock receipt and booking. - confirms that scanned paperwork, pictures, and doc...
**bilingual customer service representative - **english b2+ monday to (rotating saturdays) office hours (day time) usa client time zone cst onsite - dirección: cra 15 88 64q oficina 306 edificio zimma, bogota we are sworkz, a nearshoring company headquartered in miami, fl. with operations in colombia. launched in november 2021, our long-term goal is to match us businesses’ growth with positive impact. in sworkz you'll find more than a workplace! we promote a creative environment where all ideas are welcome, leaders are eager to help you grow and co-workers will support you every step of the way. **responsibilities** - manage incoming phone calls - identify and assess customers’ needs to achieve satisfaction - build sustainable relationships and trust with customer accounts through open and interactive communication - provide accurate, valid, and complete information by using the right methods/tools - meet personal/customer service team sales targets and call handling quotas - handle customer complaints, and provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution - keep records of customer interactions, process customer accounts, and file documents - follow communication procedures, guidelines, and policies - take the extra mile to engage customers **requirements and skills** - proven customer support experience or experience as a client service representative - strong phone contact handling skills and active listening - customer orientation and ability to adapt/respond to different types of characters - ex...
Travel expert – english b2 – on-site – bogotá – bn ready to take the first step? this opportunity is for you! take your career to the next level with the top team. join us and make a difference! why choose tp? competitive salary: $2.420.000 + performance-based bonuses career growth – here, your potential has no limits permanent contract (indefinite term) paid training and development programs designed to support your success access to wellness programs, employee fund, and partner discounts be part of a global experience in a multinational company with a diverse and inclusive culture what are we looking for? language level: english b2 education: high school diploma (physical or digital copy required) availability: full-time availability for our structured schedules (please specify), 42 hours per week a passion for delivering exceptional customer service with a problem-solving mindset work experience: (if applicable, please include) work location 📍 [ac. 26 #92-32 - connecta 26] lead the way! at tp, we don’t just offer jobs — we build careers. as global leaders in customer experience, we provide a dynamic environment where your talent, passion, and ambition drive real success. terms and conditions apply....
**position name** **intake specialist overnight shift** **company** the scott pryor law group **job purpose** the primary purpose of the position is to provide outstanding customer service by ensuring that all incoming calls get answered and routed accordingly. primary job responsibilities include answering phone calls and serving as a communication conduit between the public and other office staff. **required qualifications** **education** bilingual (english/spanish) preferred high school diploma or ged administrative management careers/ paralegal studies or related fields preferred excellent verbal communication skills (english/spanish) **training or expertise** +2 years of customer service experience strong microsoft office skills (word, excel, powerpoint, outlook, teams) **experience** desirable customer service experience in the legal field/ law offices **job functions** answer, screen, and direct telephone calls (multiple lines) for internal and external communications communicate with prospective clients by phone capturing client intake information and forwarding it to the intake manager maintain hipaa compliance and client confidentiality gather details regarding facts, injuries/damages, liability, and insurance coverage to determine the veracity of the potential case. work closely with the team and communicate the status of requests and records thoroughly and efficiently assist attorneys with administrative tasks related to opening new cases and maintaining databases **required skills** polished professional who c...
Hi there! we are south and our client is looking for a full-cycle sales rep! note to applicants: - eligibility: this position is open to candidates residing in latin america. - application language: please submit your cv in english. applications submitted in other languages will not be considered. - professional presentation: we encourage you to showcase your professional experience by including a loom video in the application form. while this is optional, candidates who provide a video presentation will be given priority. our client, a solen software group portfolio company, is a dynamic fleet management software & gps telematics company focused tracking everything, everywhere, all at once. they help utilities, equipment rental fleets, police, first responders, and north american municipalities/state/local governments fleets run efficiently. we are seeking a motivated and skilled full-cycle sales rep to join our team and promote our comprehensive saas solutions in gps & telematics and enterprise asset management for fleet operations. our focus is on utility companies, state and local government, construction rental equipment, education, first responders, and other field services. key responsibilities: - conduct outreach to potential clients through cold calls, emails, and social media platforms. - deliver engaging sales pitches and platform demos, clearly explaining our cloud-based products and services. - identify client needs and recommend appropriate solutions to enhance customer satisfaction. - customize presentation of product offerings based on client fee...
**hubtek** is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. we support companies through our **talent and technology** services. as a **senior pricing and revenue analyst**, you will analyze account profitability, identify pricing deviations, and deliver regular financial reports; and you will use power bi and excel to build dashboards, optimize pricing strategies, and support cross-functional teams with actionable insights. **some of your responsibilities are but are not limited to**: - conduct detailed profitability analysis and assess the financial performance of accounts. - identify and report deviations in pricing and profitability metrics, helping the team understand variations in expected versus actual performance. - prepare and deliver weekly, monthly, and quarterly reports on key financial and pricing metrics. - build and refine pricing models to optimize pricing strategies across various accounts. - leverage power bi and excel to create dynamic dashboards and perform in-depth data analysis. - focus on ebitda and other profitability metrics to guide pricing decisions that drive growth and sustainability. - collaborate with cross-functional teams to provide insights on account profitability and suggest areas for improvement. **minimum requirements**: - **studies**: a high school degree is **required**. desirable bachelor´s degree or studies in international business, business administration, foreign trade, financ...
**description**: we are hubtek, a young and innovative company that provides process optimization solutions to companies in the united states through co-managed talent (staffing) and technology (intelligent automation). we strongly believe that the success of our company lies in the creation of learning and development experiences, teamwork and the well - being of our people. this person will start as a **logistics coordinator**, doing track and trace, customer service, data entry, load building. then they will be trained and prepared to be **carrier sales representative**. there are 3 phases to the program that the employee graduates through: - _ phase 1 _- basic operations support i.e. track and trace, load building, etc. - they learn operations, terminology, and systems in a controlled program. - 2 months long. - _phase 2 _- carrier prospecting and adding new capacity into your system with clean data by utilizing our automation platform while covering future loads. - continue to assist in operational support while increasing your capacity - employee graduates to phase 3 once they cover at least 10 loads/week for 3 weeks, timeline not to exceed 2 months. - _phase 3_ - the employee moves completely into a commissionable carrier sales role where they are covering future, day of, and hustle freight. - they will continue to utilize our automation platform for carrier prospecting to increase the carrier base for the freight they are working on. **requirements**: **what would help you succeed in this role**: - studies: high school degree, university student ...
**description**: **talentek by hubtek** is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. we support companies through our **talent and technology** services. we have been impacting the world **since 2018** and we want to keep pushing ourselves to become the brightest minds in our field and better serve our customers. our** modern offices** provide different amenities such as casual attire and free beverages. additionally, our **benefits **include a health plan, gym membership, well-being platform, digital gift cards, or home medical services. as a **logistics operations support**, you will analyze, interpret data, and provide logistics information to aid cost-effective, efficient, timely, and high-quality logistics solutions. **some of your responsibilities are but are not limited to**: - monitor and track ocean and air shipments, ensuring timely updates on their status and location. - provide customer service, responding to inquiries related to shipment status and other logistics concerns. - managed accurate data entry for shipment details and customer information. - offered helpdesk support, addressing customer issues and providing solutions to ensure smooth transportation processes. **requirements**: **what would help you succeed**: - believe and love what you do. - detail orientation and accuracy. - ability to multi-task. - sense of urgency and punctuality. - stable, reliable and responsible. **minimum requi...
**merchant support specialists** the world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow. **we are nuvei.** nuvei (nasdaq: nvei) (tsx: nvei) the canadian fintech company accelerating the business of clients around the world. nuvei’s modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card issuing, banking, risk and fraud management services. connecting businesses to their customers in more than 200 markets, with local acquiring in 47 markets, 150 currencies and 586 alternative payment methods, nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration. at nuvei, we live our core values, and we thrive on solving complex problems. we’re dedicated to continually improving our product and providing relentless customer service. we are always looking for exceptional talent to join us on the journey! **your mission** a merchant support specialist is a friendly, diligent, and tech-savvy professional with 24/7 availability. merchant support specialists will learn to adapt to new developments as they happen while establishing a long-term career path within the fintech industry. **key responsibilities include, but are not limited to**: - shifts: 24/7 - answer inbound customer service and technical support calls from our merchants. - answer inbound customer service and technical support calls from our merchants. - leverage documentation and suppor...
**hubtek** is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. we support companies through our **talent, technology, and training **services. we have been impacting the world since 2018 and we want to keep pushing ourselves to become the brightest minds in our field and better serve our customers. our modern offices are **pet-friendly** and we provide different amenities such as casual attire, and free beverages. some of our **benefits** are health club membership, exercise plan, nutritional plan or home medical services. as a **sales representative,** you will negotiate rates with carriers to cover loads that were tendered over by a customer. **some of your responsibilities are but are not limited to**: - make outbound calls to create new relationships with possible prospects - use in-house crm and other tools to generate and manage a pipeline of leads - drives sales efforts and initiatives and implements sales and marketing plans provided by the sales team - provides excellent customer satisfaction to existing and potential clients **requisitos mÍnimos** **what would help you succeed**: - believe and love what you do. - teamwork. - negotiation skills. - meet or exceed weekly sales goals. **minimum requirements**: - **studies**: high school degree. - **experience**: at least 1 year of experience in sales, cold calling, or logistics. - **language**: advanced english skills. c1 or c2 preferred. **perks**: - ...
**description**: **hubtek** is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. we support companies through our **talent, technology, and training **services. we have been impacting the world since 2018 and we want to keep pushing ourselves to become the brightest minds in our field and better serve our customers. our modern offices are **pet-friendly** and we provide different amenities such as casual attire, and free beverages. some of our **benefits** are health club membership, exercise plan, nutritional plan or home medical services. **some of your responsibilities are but are not limited to**: - make sure the updates are on time - call on time the drivers and clients supervising the freights are pick up and delivered in a proper way - check current location of drivers and check details such as transport temperature **requirements**: **what would help you succeed**: - believe and love what you do. - teamwork. - negotiation skills. - meet or exceed weekly sales goals. **minimum requirements**: - ** studies**: high school degree. - **experience**: at least 6 months in data entry, logistics or related fields. - **language**: advanced english skills. b2+ c1 **perks**: - ** schedule**:monday to friday 9:00 am - 6:00 pm (we work by the american calendar) - **contract**: indefinite term contract + benefits. - **places**: only for medellin wework santa fe - **salary**: 2.000.000 cop **would you like to be p...
**key responsibilities** - build strong customer relationships by delivering excellent customer service - answers call in a timely manner and with professionalism - establishes empathy when responding to customer inquiries - takes ownership of the customer experience & adapts service approach to meet customers’ unique needs - provides appropriate and timely resolutions - strengthens customer commitment by delivering positive outcomes - uses active listening skills to minimize customer’s need to repeat information and listens for cues to tailor the interaction and better serve the customer - builds customer confidence through creative problem-solving - uses different tools and systems to provide the best suitable solution to the customer’s needs - negotiates win-win resolutions since the first contact - applies available resources to satisfy customer needs **skills requirements** - high school diploma - at least 17 years old - no experience required - excellent computer and typing skills - excellent verbal and written communications skills in english (conversational skills) - basic math and reading skills, intermedium grammar skills, and attention to details - multitasking skills **pay & benefits** - 1,700 - 2,000 cop base salary/month - 150,000 performance bonus - 117,172 transportation bonus - long term contract - privilege location (cacique mall) - discounts in restaurants - clothing line **location**: - torre empresarial cacique, transversal oriental #102 #90, la victoria, floridablanca, bucaramanga, santander, colombia **how to apply?*...
**hubtek** is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. we support companies through our **talent and technology** services. as an **accounting specialist,** you will focus on accounts payable (ap) and accounts receivable (ar) procedures, maintaining data integrity and supporting other departments. **some of your responsibilities are but are not limited to**: - _**accounts payable**:_ process and verify invoices, ensuring timely and accurate payments, reconciling vendor statements, and handling payment discrepancies. - _**accounts receivable**:_generate invoices, track payments, reconcile accounts, and follow up on overdue accounts to maintain cash flow. - assist with financial records, preparing reports, and supporting month-end and year-end closings. - manage bookkeeping, bank reconciliation, setting up sops, and full accounting management for our business. **minimum requirements**: - **studies**: a high school degree is **required**. a bachelor's degree is not required but is a plus, desirable studies in international business, business administration, accounting, finances or any other career-related. - **experience**: at least 3 years of experience in accounting processes, especially in accounts payable and receivable. having experience in the logistics industry will be a plus but is not required. - **language**: advanced english skills. c1 or higher is required. **perks**: - **schedule**:monday to friday from...
Where we are? we are relocations company from germany and helps skilled workers (registered nurses) for living and working in germany. our international team speak 6 language fluent and give you the best service for your job dream in germany. for this purpose, we takes over all services that are necessary to enable the start of work in germany. that means mainly the general following steps: ✔ jobplacement in german ✔ language school ✔ relocation service in germany ✔ 100 % organisation ✔ family reunification service **job** for our company we are searching a multilingual assistant with fluently language skills in english, spanish and portuguese - organize groups company presentations - writing text/letters - social media management - recruitment works best regards germandreamjob from germany - good communication skills - experience in social management - canva design...
**company description** are you ready to accelerate your career? join cielo as a recruiter! a career at cielo will give you the opportunity to work with the industry’s smartest people and to take ownership of your success! cielo is a brand that reflects our big idea - that talent is rising - and with it our opportunity to rise above. we create careers for ambitious people by moving beyond traditional assumptions of what it means to work in talent acquisition. cielo is the world's leading talent acquisition partner. we deliver a better talent experience for everyone through talent acquisition, search, consulting, and digital accelerators. with our fresh approach - we design and build comprehensive, proven solutions inspired by technology to find and keep the unique talent that elevates our clients above the competition. **work arrangemente**:remote **language requirements**:fluent in english and spanish **specific needs**:recruitment experience in the pharmaceutical sector **responsibilities**: - solicit and pursue referrals from business networks and/or internal referrals. - issue skills testing as needed and evaluate results (if process dictates). - review background and reference information (if process dictates). - partner with hiring leader to determine offer details, using market data and compensation guidelines to support recommendations. - service excellence: - strict adherence to all regulations (ofccp and all other compliance standards set forth). - provide accurate and regular reporting of recruiting activities to the hiring leader and cielo le...
At solvo global we are looking for an implementation auditor for one of our best clients in us. position title: jr. implementation auditor country: colombia barranquilla: edificio celer; cra 53 n. 76-115 (after training and excellent performance, the role can be hybrid) shift days, hours and time zone: monday to friday 8:00 am - 5:00 pm job description: the implementation auditor is responsible for detailed analyses and accuracy of all aspects on accounts and balancing of payroll wages. the position requires personnel to work closely with the implementation managers, as a team, to ensure the accuracy of all new clients. the implementation auditor evaluates compliance standards, system accuracy, and provides audit reports for balancing. the implementation auditor will also assist in finding solutions for discrepancies as necessary and be open to sharing and suggesting processes or procedure improvements. responsabilities: • create new client shell in hrcloud • responsible for reviewing documentation and comparing to the system to ensure accuracy • verify and review eeo-1 data collection and employee status • stay current on federal and state payroll laws, including minimum wage rates and garnishments • thoroughly review and verify all aspects of the implementation process • ability to manage multiple tasks, meet deadlines, and adapt to fast-paced environment • other job duties as assigned skills and qualifications • proficient in microsoft excel and its functionality • detail-oriented with strong analytical and organization skills • needs to have a fir...
**hubtek** is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. we support companies through our **talent, technology, and** **training** services. in our **modern offices**, we provide different amenities such as casual attire and free beverages. additionally, our **benefits **include a health plan, gym membership, well-being platform, digital gift cards, or home medical services. as an **account executive, **you will be expected to work closely with the company's owner to uphold high standards of client service excellence, ensuring that client needs are met and exceeded at every touchpoint.. **some of your responsibilities are but are not limited to**: - manage client accounts, ensuring high levels of customer satisfaction. - coordinate with the operations team to ensure timely delivery of freight. - collaborate with the marketing team on initiatives such as linkedin posts. - handle administrative tasks related to client accounts. **minimum requirements**: - **studies**:high school degree is **required**. desirable (but not required) studies in international business, business administration, foreign languages, foreign trade, marketing or logistics related. other studies are also considered. - **experience**: at least **1+ year** of experience working in the logistics industry. having experience as an account executive is a plus. - **language**: advanced english skills. c1 or higher is required. **minimum requirements**...
Job title transport planner job description transport planner as a transport planner, you are responsible for preparing and maintaining transportation plans for finished products, ensuring alignment with short-term objectives and strict adherence to established processes, working under general supervision. your role: - provide weekly support through touchpoints focusing on freight status and issue resolution, while ensuring the optimization of operations across regions and leveraging capacity with carriers and freight forwarders. - oversee advanced shipment notices (asn) processes by communicating with suppliers and transport teams for timely deliveries, manage asn revisions, and facilitate claims follow-up with suppliers and carriers to maintain accurate records and resolve shipment issues. - coordinate inbound and outbound shipments, proactively monitor daily operations, track missed milestones, and implement corrective actions to ensure timely delivery from booking to destination. - manage logistics processes including transportation planning, execution, and tariff and rate management, ensuring compliance with transit time kpis, data accuracy in the transport management system, and effective daily capacity management. - foster positive relationships with logistics counterparts, carriers, and internal business units, acting as an escalation point, maintaining alignment, and driving global logistics process standardization and cost control. you're the right fit if: - you have 2+ years of experience with vocational education in areas such as supply chain, transport,...
Valued team member: we are glad you are exploring new opportunities within zimmer biomet what you can expect the facilities associate specialist supports several key functions including warsaw facilities, global real estate, environmental health safety and sustainability (ehss), and global security (gss). how you'll create impact global real estate - provides progress, updates and expedites repairs in the most cost efficient and timely manner. - process payments according to the purchase order guidelines. - supports facilities and gre on car spend processes. tracks spend on cars. helps close cars and other processes related to car spend and tracking. - acts as a liaison with local and outside vendors in the acquisition, replacement, or upgrades of new materials, applications, and projects. - supports the efforts of contract labor projects. - collaborates with in-house departments and external vendors for facility maintenance and improvement projects. - tracks and reports key departmental performance indicators, such as departmental budget compliance. prepares monthly reports for management on all departmental issues and accomplishments. ehss - helps track ehss metrics (monthly frequency + annual impacts for reporting for audit purposes to 3rd part vendor for the sustainability report) by data collection, data consolidation and aggregation, data management and annual regulatory reporting feeds (issb, ifrs s1 & s2, csrd) - pulls data for site headcount and hours worked each month across global sites - process purchase orders submission and handle process, invoice recon...
Compassionate support starts with your voice in the dental industry, precision matters. this role offers the stability to plan your life, the support to grow, and the freedom. step out of the daily grind and into a future where your skills are valued, your time respected, and your career just as rewarding as the smiles you help protect. job description as a customer service representative, you will handle patient calls in both english and spanish, schedule appointments, and support documentation and data accuracy. your role ensures a seamless experience for patients while keeping dental operations running smoothly and professionally. job overview employment type: indefinite term type contract shift: monday to friday, 07:00 am - 04:00 pm (col time) salary: 3,300,000 col work setup: onsite, bogotá/medellin exciting perks await - 5 days work week - weekends off - 20 vacation days in total - prepaid medicine - fully-customized emapta laptop and peripherals - direct exposure to our clients - career growth opportunities - diverse and supportive work environment - prime office locations - bogotá and medellin - unlimited upskilling through emapta academy courses (want to know more? visit https://bit.ly/emaptatrainingcalendar) the qualifications we seek - 1–2+ years of customer service experience, preferably in a dental office or call center - fluency in english and spanish (spoken and written) - strong interpersonal and communication skills - proficiency in crm or emr systems and scheduling tools - organized, detail-oriented, and capable of multitasking - high school di...
Job title: intake specialist location: remote reports to: intake department manager, hr/office manager, and management working hours: your schedule may fall between 8:00 am – 8:00 pm (monday to friday) and/or 10:00 am – 7:00 pm (weekends), depending on business needs. flexibility is key! salary: base comp in usd + bonus we are a reputable and growing criminal defense firm focused on building solid defense strategies for the arrested and accused throughout the greater los angeles area, orange county, and surrounding areas. we are a family-oriented law firm with a fun and friendly atmosphere. we strive to help our on-site and off-site team members excel in their work through guidance, training, and support. job purpose the intake specialist serves as the crucial first point of contact for prospective clients. this integral role within the intake department focuses on delivering exceptional service, gathering essential case details to determine suitability for retention, and supporting finance duties to drive new business. the ideal candidate possesses exceptional bilingual communication skills (spanish/english, spoken, read, and written), demonstrates strong flexibility with availability between 8:00 am and 8:00 pm monday through friday, and/or 10:00 am and 7:00 pm on weekends, and brings prior sales or customer service experience. duties and responsibilities - placing, answering, screening, and forwarding all calls, and assisting with callbacks related to potential clients - assessing whether leads meet the firm’s criteria for accepting cases - gathering backgrou...
Do you dare to evolve with us? dont wait for the future, get ready for a new beginning. say yes to new opportunities and to the great challenges of giving 100% in every project. connect with us, we are waiting for you. in konecta you will be in charge of managing sales via calls. we offer you: excellent work environment, stability, learning, growth opportunities, we have an employee fund that will help you fulfill your dreams, goals and much more! you will have an indefinite term contract. for this great job, how much will i get paid? salary 42 hours $3.200.000 + variable $300.000 + commissions (up to 500usd) what we are looking for good attitude to serve your customers, willing to learn and grow within the company with discipline, eager to be excellent in your management. 6 months of experience in sells trough calls high school diploma. b2 or c1 level of english. must have very good spelling schedule monday to friday from 8:00 am to 19:00 pm with weekends off. -availability to work in bogotá. if your cv is selected, check your email (also spam) where we will send you very important information that will allow you to advance in our company. feelthepulseel equipo reclutador buscará estos conocimientos y habilidades en las postulaciones. añade las que te faltan a tu perfil para atraer su atención. - educación mínima: universidad / carrera técnica - años de experiencia - idiomas: inglés...
We’re hiring: literature teacher! bogota - colombianative literature teacher :"english speakers are preferred, especially from countries like the u.s., u.k., new zealand, canada, or individuals with a c2 english level."are you a native professional with experience teaching students aged 15-18? this is your chance! join a world-class teaching team and make a difference through education! a leading international school in bogotá, colombia is looking for a dedicated native educator with a strong academic background in literature or related fields.if you're passionate about shaping young minds and ready for an exciting opportunity abroad — we want to meet you! 2-year contract salary up to $ 5.500.000 cop -$6,400,000 cop + bonuses housing support: $2,886,000 cop meals + food vouchers. private health insurance support for courses or specialization location: bogotá, colombia tipo de puesto: tiempo completo...
Job summary: the retail analyst level i is the first point of contact for the users who call our it service desk. the retail analyst level i answers incoming calls, tracks all information in a call tracking system, troubleshoots basic end user issues on various software applications, hardware, pos systems and provide basic desktop support. the retail analyst level i escalates unresolved problem/issues/requests to the proper tier 2 and tier 3 support teams. responsibilities: - incident/request/problem/knowledge management. - perform incident and request queue management for auxis clients and assign the tickets as appropriate. - provide first-level contact, convey resolutions to customer issues and follow up. - properly escalate unresolved queries to the next level of support. - utilize excellent customer service skills and exceed customers’ expectations. - ensure proper recording, documentation and closure. - recommended procedure modifications or improvements. - acquiring and maintaining knowledge of relevant product offerings, current support policies, and methods of support delivery, to provide technically accurate solutions to users. - other related tasks and responsibilities as directed by the auxis service support team lead or his designate(s). - additional responsibilities include: - comply and adhere to auxis operational processes and security policies. - use of auxis service management tools for incident, problem, change and configuration management. - use of auxis monitoring and management tools for the devices and infrastructure applications. - at...
Customer service & cross-selling agent (call center) bogotá, colombia location: on-site calle 93, bogotá job type: full-time (42 hours/week) work schedule: fixed shifts within the time window of 9:00 am 9:00 pm, with 2 days off per week english level: b2+ to c1 education: high school, technical, technologist, or professional experience: no experience required (face-to-face sales experience is a plus) what we offer: base salary: $2,850,000 cop biweekly payments performance bonus: up to $250,000 cop unlimited sales commissions no cap on earnings role responsibilities: provide customer service over the phone perform mandatory cross-selling on every call work in a sales-driven call center environment benefits: choose 2 memberships after the first month: laika, spotify, or netflix welcome outing at 1.5 months welcome bonus: $350,000 cop after 1.5 months loyalty bonuses: $1,000,000 cop at the end of year 1 $1,000,000 cop at the end of year 2 $1,000,000 cop at the end of year 3 ready to build your career in sales and customer service? apply now and join one of the top bpo teams in bogotá!el equipo reclutador buscará estos conocimientos y habilidades en las postulaciones. añade las que te faltan a tu perfil para atraer su atención. - educación mínima: bachillerato / educación media - años de experiencia - idiomas: inglés...
¡Únete como coordinadora junior de capacitación y bienestar! perfil que buscamos mujer tecnóloga en gestión humana o psicóloga (titulada o en proceso de grado). experiencia de 16 meses en áreas de capacitación, bienestar, servicio al cliente o áreas ...
We’re hiring cultural ambassadors! start 2025 with an exciting opportunity in colombia! are you a non-spanish native speaker with a c1+ level in english? join us at american school way, one of colombia’s largest english academies! we're seeking passi...
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