Responsibilities: act as an escalation point for noc, customers, and onboarding team for technical network issues. lead a team of 6 network experts in colombia and the us manage team’s knowledge and training on new features and tools. the team will operate as part of 24/7 availability of radware’s global network experts group, including on 1-2 saturdays a month. collaborate with cloud engineering on deployments, upgrades, and maintenance. assist with incident response and support customers during network events. work with network architects, engineering, and r&d on infrastructure improvements. monitor, react, and troubleshoot system events and alerts. investigate and resolve network and application-related issues....
Security operations center (soc) team lead - (24000038) **responsibilities**: - serve as a senior technical focal point, technical escalation lead for a soc, and liaise with other teams within the radware cloud organization to provide a world-class service. - manage, mentor, lead, and coach security analysts, supporting customers across the globe defending against threats and attacks. - provide risk assessment for incidents and impact. - draft official security reports to customers following attacks and security incidents. - assist with incident management and escalations, including participating in an on-call rotation, and being flexible outside normal business hours when required. - measure and track kpis and security incident response metrics. **qualifications**: - layer 2/layer 3 switching/routing, tcp/ip, ipv4, layer 4/layer 7 switching, firewalls, ids/ips, vpn, ssl, ipsec - experience using wireshark and analyzing packet captures. - 1+ years acting as technical lead for a soc or technical support team in a saas organization. (_service provider_). - excellent communication and presentation skills in english. you can clearly communicate goals, processes, and policies. you are confident working with leadership teams and executive decision-makers. - customer service skills. you have the ability to evaluate, troubleshoot, and follow-up on customer issues as well as replicate and document for further escalation - a minimum of bachelor’s degree in information management, computer science, cybersecurity or another related field is required. **advantages**:...
Technical account manager - (2400001s) the technical account manager will be responsible for the customers in north america and their activities related to the managed services. the technical account manager will represent the customer inside radware and will act as the focal point and escalation manager. this position will work in front of customers to lead radware's security portfolio architecture and maintenance according to the best practices, cooperate on a daily basis with professional services engineering, global support, cloud operation, r&d; and product management teams inside radware, and ensure customers gain the best value and service. **responsibilities**: - owning customers post sales relationship - establishment and maintaining strong working relationships with key internal and customer personnel to work effectively - participating in customers onboarding to radware services - analyzing customer needs and developing strategy to ensure customers satisfaction - deep understanding of customer technical requirement and customizations - cooperating with different departments in radware internally (support, cloud, professional services, r&d;), to ensure customers gain the best value and service - advocating owned accounts internally and managing the escalation process - solid organizational skills including attention to details and multi-tasking - performing periodic high touch meetings with customers and providing operational and security reporting - performing periodic radware solutions tuning and maintaining configuration and software best practic...
Responsibilities: owning customers post sales relationship establishment and maintaining strong working relationships with key internal and customer personnel to work effectively participating in customers onboarding to radware services analyzing customer needs and developing strategy to ensure customers satisfaction deep understanding of customer technical requirement and customizations cooperating with different departments in radware internally (support, cloud, professional services, r&d), to ensure customers gain the best value and service advocating owned accounts internally and managing the escalation process solid organizational skills including attention to details and multi-tasking performing periodic high touch meetings with customers and providing operational and security reporting performing periodic radware solutions tuning and maintaining configuration and software best practices coordination of new business opportunities and technical solutions with pre-sale engineering requirements: fluent english communication – written and verbal 5 years of industry relevant experience (networking and security integration/maintenance work experience) excellent knowledge and hands-on experience of networking equipment (routing, switching), firewalls, ids/ips, network protocols and ddos protection security consulting experience strong presentation skills, communication and interpersonal skills – written and verbal willingness to travel up to 10% advantages: technical project management, network engineering, and networking...
Descripción de la oferta rol: arquitecto de soluciones descripcion: acompañar el proceso de venta consultiva en el dimensionamiento, diseño y presentación de soluciones a clientes. requisitos: profesional en el área de ingeniería de sistemas. deseable especialización en el área de ingeniería. : deseable certificaciones en estándares de seguridad de la información. : mínimo dos (2) años de experiência en plataformas de it y productos/ soluciones de seguridad. mínimo un (1) año de experiência en área de preventa de soluciones de seguridad desempeñando actividades como: dimensionamiento de productos/servicios de ciberseguridad. escritura de propuestas. presentaciones a clientes. demos y pruebas de concepto. sustentación de propuestas. conocimientos: conocimientos en tecnologías de ciberseguridad como: siem, vm, ngfw, nac, waf, edr, entre otros. : conocimientos en arquitecturas cloud: aws, azure, gcp. : certificaciones en tecnologías de: logrhythm, paloalto, trenmicro, cyberark, qualys, radware. : conocimientos en estándares como: iso27001, itil, pci. número de vacantes: 1- condiciones laborales: lugar de trabajo: bogotá, cali, medellin. tipo de contrato: a término indefinido. salario: a convenir de acuerdo a la experiência. esta vacante es divulgada a través de ticjob.copostularme ahora ¡si te apasiona la ciberseguridad nosotros somos la empresa que buscas! somos un equipo de profesionales apasionados por la ciberseguridad con más de 20 años de experiência en constante evolución y crecimiento. ayudamos a las empresas a mejorar su postura de se...
**funciones o actividades del contrato**: administrar bases de datos de acuerdo con los estándares y requisitos técnicos. implementar el sistema de seguridad de la información de acuerdo con estándares y marcos de referencia. controlar el sistema de seguridad de la información de acuerdo con estándares y marcos de referencia. gestionar riesgos de soluciones de tecnologías de la información y las comunicaciones de acuerdo con metodologías y estándares. controlar el centro de datos de acuerdo con procedimiento técnico y estándares. brindar soluciones oportunas e inmediatas a los requerimientos, solicitudes e incidentes que se generen sobre los servicios. técnico o tecnólogo en ingeniería en sistemas, electrónica, telecomunicaciones, redes. experiência de 2 años en soporte técnico, énfasis en seguridad informática, networking. conocimiento del manejo de fabricantes como palo alto, sonicwall, trend micro, radware, o afines. **habilidades** seguridad informática **competencias × **competencias laborales**: - cargando competencias laborales..._ **meses de experiência** 24 **número de vacantes** 1 **candidatos para entrevistar** 3 **cargo nuevo** no **tipo de salario** básico **salario mensual** $ 1.500.001 - $ 2.000.000 **tipo de contrato** indefinido **jornada de trabajo** completa **horario** lunes a viernes 8:00 a.m. a 6:00 p.m. p.m. y sábados hasta 12pm cada 15 días, turnos **¿es exploración y/o producción de hidrocarburos? ** no **¿es una solicitud marcada en la política de teletrabajo? ** no **lugar de ejecución**: **país** colombia **departame...
**funciones o actividades del contrato**: administrar bases de datos de acuerdo con los estándares y requisitos técnicos. implementar el sistema de seguridad de la información de acuerdo con estándares y marcos de referencia. controlar el sistema de seguridad de la información de acuerdo con estándares y marcos de referencia. gestionar riesgos de soluciones de tecnologías de la información y las comunicaciones de acuerdo con metodologías y estándares. controlar el centro de datos de acuerdo con procedimiento técnico y estándares. brindar soluciones oportunas e inmediatas a los requerimientos, solicitudes e incidentes que se generen sobre los servicios. técnico o tecnólogo en ingeniería en sistemas, electrónica, telecomunicaciones, redes. experiência de 2 años en soporte técnico, énfasis en seguridad informática, networking. conocimiento del manejo de fabricantes como palo alto, sonicwall, trend micro, radware, o afines. **habilidades** seguridad informática **competencias × **competencias laborales**: - cargando competencias laborales..._ **meses de experiência** 24 **número de vacantes** 1 **candidatos para entrevistar** 3 **cargo nuevo** no **tipo de salario** básico **salario mensual** $ 1.500.001 - $ 2.000.000 **tipo de contrato** indefinido **jornada de trabajo** completa **horario** lunes a viernes 8:00 a.m. a 6:00 p.m. p.m. y sábados hasta 12pm cada 15 días, turnos **¿es exploración y/o producción de hidrocarburos?** no **¿es una solicitud marcada en la política de teletrabajo?** no **lugar de ejecución**: **país** colombia **departamento** v...
Descripción de la oferta rol: arquitecto de soluciones descripcion: acompañar el proceso de venta consultiva en el dimensionamiento, diseño y presentación de soluciones a clientes. requisitos: profesional en el área de ingeniería de sistemas. deseable especialización en el área de ingeniería. : deseable certificaciones en estándares de seguridad de la información. : mínimo dos (2) años de experiência en plataformas de it y productos/ soluciones de seguridad. mínimo un (1) año de experiência en área de preventa de soluciones de seguridad desempeñando actividades como: dimensionamiento de productos/servicios de ciberseguridad. escritura de propuestas. presentaciones a clientes. demos y pruebas de concepto. sustentación de propuestas. conocimientos: conocimientos en tecnologías de ciberseguridad como: siem, vm, ngfw, nac, waf, edr, entre otros. : conocimientos en arquitecturas cloud: aws, azure, gcp. : certificaciones en tecnologías de: logrhythm, paloalto, trenmicro, cyberark, qualys, radware. : conocimientos en estándares como: iso27001, itil, pci. número de vacantes: 1- condiciones laborales: lugar de trabajo: bogotá, cali, medellin. tipo de contrato: a término indefinido. salario: a convenir de acuerdo a la experiência. esta vacante es divulgada a través de ticjob.copostularme ahora ¡si te apasiona la ciberseguridad nosotros somos la empresa que buscas! somos un equipo de profesionales apasionados por la ciberseguridad con más de 20 años de experiência en constante evolución y crecimiento. ayudamos a las empresas a mejorar su postura de se...
Radware has changed how businesses are securing the digital experience. as a result, it’s now the recognized industry leader and undergoing explosive growth in the rapidly expanding security market. a leading provider of cyber security and application delivery solutions, radware (rdwr) is looking for a technical account manager. the technical account manager will be responsible for the customers in north america and their activities related to the managed services. the technical account manager will represent the customer inside radware and will act as the focal point and escalation manager. this position will work in front of customers to lead radware's security portfolio architecture and maintenance according to the best practices, cooperate on a daily basis with professional services engineering, global support, cloud operation, r&d and product management teams inside radware, and ensure customers gain the best value and service. responsibilities: owning customers post sales relationship establishment and maintaining strong working relationships with key internal and customer personnel to work effectively participating in customers onboarding to radware services analyzing customer needs and developing strategy to ensure customers satisfaction deep understanding of customer technical requirement and customizations cooperating with different departments in radware internally (support, cloud, professional services, r&d), to ensure customers gain the best value and service advocating owned accounts internally and managing the escalation process solid organizatio...
As a cloud operation engineer, you’ll be a key member in managing our cloud operation, mainly focusing on the production cloud, platforms, monitoring, and automation. in this role, you will be a part of the cloudops engineers, managing the development and progress of radware’s cloud, and ensuring the performance, reliability, and scalability moving forward while radware’s customer base is growing continuously. responsibilities: develop and implement operation automation using tools and scripting capabilities. monitor and optimize radware cloud. work closely with other departments such as r&d, product and other operations teams to ensure smooth operation and integration of the cloud features and services, also proactively communicate progress and blockers. identify and implement new technologies and solutions to improve efficiency, reliability, and scalability. create and maintain documentation for cloud operation and processes. qualifications: 2+ years of experience in cloud operation. proven experience working in large scale cloud production, providing mission critical services to large enterprise customers. expert knowledge of application-level services, cdns, waf protection services. expert knowledge and experience with wireshark and packet analysis. good l7 understanding – experience with load balancers (alteon/f5/a10) & reverse proxies (nginx / haproxy), l7 protocols - mainly http/s, dns. knowledge of scripting, automation methods, and orchestration technologies. linux - 3+ years of hands-on experience and strong knowledge in configuring, troubleshooting, and deploymen...
Join to apply for the cloud operations engineer - colombia role at radware as a cloud operations engineer, you’ll be a key member in managing our cloud operations, primarily focusing on production cloud, platforms, monitoring, and automation. in this role, you will be part of the cloudops team, managing the development and progress of radware’s cloud, ensuring performance, reliability, and scalability as radware’s customer base continues to grow. develop and implement operational automation using tools and scripting capabilities. monitor and optimize radware’s cloud infrastructure. collaborate with departments such as r&d, product, and other operations teams to ensure smooth operation and integration of cloud features and services, proactively communicating progress and blockers. identify and implement new technologies and solutions to improve efficiency, reliability, and scalability. create and maintain documentation for cloud operations and processes. qualifications: at least 2 years of experience in cloud operations. proven experience in large-scale cloud production environments, providing mission-critical services to enterprise customers. expertise in application-level services, cdns, waf protection services. experience with wireshark and packet analysis. good understanding of l7 protocols and experience with load balancers (alteon/f5/a10) and reverse proxies (nginx/haproxy). knowledge of scripting, automation, and orchestration technologies. hands-on experience with linux (3+ years), including configuration, troubleshooting, and deploy...
Join or sign in to find your next job join to apply for the technical account manager role at radware 1 week ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. radware has changed how businesses are securing the digital experience. as a result, it’s now the recognized industry leader and undergoing explosive growth in the rapidly expanding security market. a leading provider of cyber security and application delivery solutions, radware (rdwr) is looking for a technical account manager . the technical account manager will be responsible for the customers in north america and their activities related to the managed services. the technical account manager will represent the customer inside radware and will act as the focal point and escalation manager. this position will work in front of customers to lead radware's security portfolio architecture and maintenance according to the best practices, cooperate on a daily basis with professional services engineering, global support, cloud operation, r&d and product management teams inside radware, and ensure customers gain the best value and service. responsibilities: owning customers post sales relationship establishment and maintaining strong working relationships with key internal and customer personnel to work effectively participating in customers onboarding to radware services analyzing customer needs and developing strategy to ensure customers satisfaction deep understanding of customer technical requirement and customizations cooperating with diffe...
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