Exl bogota, d. c. capital district, colombia job summary: exl is on the lookout for a passionate jr hr engagement specialist to drive initiatives that boost employee engagement and strengthen our company culture. this role is crucial in organizing ev...
Get ai-powered advice on this job and more exclusive features. seniority level director employment type full-time job function human resources, administrative, and customer service industries human resources services referrals increase your chances of interviewing at confidencial by 2x. j-18808-ljbffr...
Descripción de la empresa el servicio de empleo operado por comfama es la plataforma que conecta a las personas con las empresas que ofrecen oportunidades laborales y buscan atraer talento que contribuya a su crecimiento y consolidación. las vacantes publicadas corresponden a oportunidades de empleo ofrecidas por empresas de diversos sectores, ubicadas en medellín y antioquia. funciones del cargo empresa del sector servicios, ubicada en la ceja, requiere para su equipo de trabajo una persona con una experiencia mínima de 2 años en customer experience, implementando soluciones, liderando áreas de dimensionamiento y equipos de desarrollo de software. nivel académico profesional en áreas como ingeniería, administración o mercadeo, con especialización en áreas como customer experience, marketing, analítica o afín. responsabilidades del cargo desarrollar herramientas y metodologías para comprender a los diferentes tipos de clientes y analizar la experiencia que estos viven con la compañía. capturar la voz del cliente de forma sistemática y distribuirla para generar acciones en las diferentes partes de la compañía. aplicar metodologías y herramientas de innovación y diseño para transformar productos e interacciones a partir de la comprensión de las necesidades y preferencias de los usuarios. realizar acciones para la concientización e introducción de las herramientas y metodologías de experiencia de cliente en toda la compañía. diseñar e implementar soluciones para medir el desempeño en comparación con las iniciativas estratégicas, identificando tendencias emergentes y garantizan...
Importante empresa del sector - santiago - providencia, r.metropolitana descripción de la oferta a convenir contrato a plazo fijo jornada de 40 horas semanales presencial y remoto requerimientos educación mínima: universitaria / i.p. / c.f.t. 2 años de experiencia edad: a partir de 25 años conocimientos: comunicación y persuasión, dirección de ventas, gestión de ventas, iniciativa, ventas palabras clave: ventas, cambaceo, sales, lider, jefe, gerente, manager, director, chief, lead, jefatura, regente, rh, recursos, humanos, human, resources, rrhh empresa dedicada a la fabricación de ventanales plegables requiere a un jefe de ventas en terreno. requisitos:... empresa referente en servicios de outsourcing y soluciones de recursos humanos, buscamos a un/a sales manager con... orientado a expandir la cartera de clientes actual, además de identificar y capitalizar nuevas oportunidades... solida consultora de servicios en gestión de personas requiere integrar a profesional emprendedor, que desee... ¿tienes alma comercial? buscamos talentos con interés en ventas, habilidades de prospección y/o experiencia en... ¿tienes experiencia en ventas y asistencia comercial en la industria de tratamiento de agua? ¿buscas un rol... atcom - r.metropolitana, santiago - providencia en atcom, estamos en búsqueda de un practicante en sales development representative (sdr) para sumarse a nuestro... #j-18808-ljbffr...
Tax expert - direct & indirect taxes (colombia) tax expert - direct & indirect taxes (colombia) 1 month ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. goglobal is seeking an experienced colombian tax expert to join our growing team. the ideal candidate will have in-depth expertise in direct and indirect taxes, hold relevant certifications to work as a tax professional in colombia (e.g., contador público or equivalent), and a proven track record of delivering tax services. this role involves providing tax compliance and advisory services to external clients and internal company ensuring compliance with colombian tax regulations. tax compliance: prepare, review, and ensure timely filing of tax compliance reports for direct taxes (impuesto de renta) and indirect taxes (iva, ica, retenciones en la fuente). provide expert guidance on tax planning, compliance, and strategies to optimize tax efficiency while complying with colombian tax laws. stay up to date with changes in colombian tax legislation and regulations, proactively informing clients of potential impacts. act as a liaison with tax authorities on behalf of clients and internal company during audits, inquiries, or disputes. perform periodic reconciliations and ensure accurate reporting for all tax-related transactions. collaborate with internal teams to support broader financial compliance and advisory projects. deliver exceptional client service by addressing inquiries, providing actionable insights, and building strong relationships. requirements relevant tax certifi...
2 days ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. direct message the job poster from salestrategy building high-performing teams | bilingual talent acquisition specialist | psychologist | recruitment analyst | human resources | talent acquisition… must: we only invite candidates who reside in medellín. about salestrategy: we're a dynamic team of go-getters, dreamers, and doers, committed to driving growth and efficiency for our clients. we are a bpo specializing in outsourced solutions. we're looking for a stellar junior recruiter to join our hr team in medellín, who will play a pivotal role in our continued success. the role: the junior recruiter will be integral to our hr operations, supporting the full recruitment lifecycle. this individual will apply their understanding of human behavior and assessment to identify promising candidates and ensure a positive candidate experience. key responsibilities: support the end-to-end recruitment process, from sourcing and screening to scheduling interviews and extending offers. utilize various sourcing methods to identify qualified candidates, including online platforms, social media, and networking. conduct initial candidate screenings and assessments, leveraging your understanding of psychological principles to evaluate fit. coordinate interviews with hiring managers and ensure a smooth and efficient interview process. maintain accurate and up-to-date candidate records in our applicant tracking system (ats). assist in developing and implementing creative recruitment strateg...
**who we are**: contactpoint 360 inc., is a global organization offering onshore & nearshore contact center solutions. we lead with our philosophy of people first and are most passionate about creating employee engagement through new and advanced business process outsourcing (bpo) technologies. we’re proud to call ourselves innovative leaders in the industry and value how we’ve been able to grow significantly from 5 to 1000+ employees since opening 12 years ago. we’re great place to work certified and offer an award-winning culture that is enthusiastic about adding next-level talent to our operations as we continue to expand our work-from-home solutions and our brick & mortar locations too. we trust and empower our team when it comes to providing the best human experiences. we believe in thinking and acting differently. we’re proud to provide you with a career path that will support your development and growth. it is a win-win and we love promoting from within too. during your onboarding experience, we’ll teach you the necessary skills as well as the in and outs for this particular role. contactpoint 360 inc., is not just somewhere to get a pay cheque but a place where you can call your work home and thrive to your highest potential both professionally and personally. **conditions** - basic salary: 2'300.000 cop - bonifications: 500.000 cop - schedule: 48h per week - days off: based on ops needs - work at home: not available - your english level must be b2 and above, **you will be responsible for**: - the evaluation and documentation of the client's transaction...
**who we are**: contactpoint 360 inc., is a global organization offering onshore & nearshore contact center solutions. we lead with our philosophy of people first and are most passionate about creating employee engagement through new and advanced business process outsourcing (bpo) technologies. we’re proud to call ourselves innovative leaders in the industry and value how we’ve been able to grow significantly from 5 to 1000+ employees since opening 15 years ago. we’re great place to work certified and offer an award winning culture that is enthusiastic about adding next level talent to our operations as we continue to expand our work from home solutions and our brick & mortar locations too. we trust and empower our team when it comes to providing the best human experiences. we believe in thinking and acting differently. we’re proud to provide you a career path that will support your development and growth. it is a win-win and we love promoting from within too. during your on boarding experience, we’ll teach you the necessary skills as well as the in and outs for this particular role. contactpoint 360 inc., is not just somewhere to get a pay cheque but a place that you can call your work-home and thrive to your highest potential both professionally and personally. overview **position summary**: the operations manager oversees the daily performance of call center supervisors and their respective teams. this includes the analysis and review of the day-to-day operations, budget management, team development, and client satisfaction. **overall responsibilities**: - lead,...
**responsabilidades**: - realizar la aplicación de la batería de instrumentos para la evaluación de factores de riesgo psicosocial. - implementar y seguir los lineamientos de la guía técnica general para la promoción, prevención e intervención de los factores psicosociales y sus efectos en la población trabajadora. - desarrollar e implementar protocolos de promoción, prevención e intervención específicos para diferentes entornos laborales, como la administración pública, instituciones del sector defensa, sector salud y asistencia social, sector transporte, sector educativo, sector financiero, call centers, bpo, servicios, alimentos, construcción, entre otros. - elaborar informes detallados sobre los resultados de las evaluaciones y del programa de vigilancia epidemiológica. - colaborar con el equipo de sst en la ejecución de planes de acción e intervención para mitigar los riesgos identificados. - desarrollar actividades de sensibilización y capacitación en temas de salud mental laboral. **requisitos**: - título universitario en psicología. - especialización en seguridad y salud en el trabajo (sst). - experiência mínima de 2 años realizando aplicaciones de baterías de riesgo psicosocial y creando programas de vigilancia epidemiológica en el ámbito laboral. - licencia vigente de prestación de servicios en psicología ocupacional. - conocimiento profundo de la normativa legal relacionada con sst en colombia. - habilidades sólidas de comunicación y capacidad para trabajar en equipo. **cómo aplicar**: tipo de puesto: freelance sueldo: $2.300.000 - $3.500.000...
**external convocatory** **who we are**: contactpoint 360 inc., is a global organization offering onshore & nearshore contact center solutions. we lead with our philosophy of people first and are most passionate about creating employee engagement through new and advanced business process outsourcing (bpo) technologies. we’re proud to call ourselves innovative leaders in the industry and value how we’ve been able to grow significantly from 5 to 1000+ employees since opening 12 years ago. we’re great place to work certified and offer an award winning culture that is enthusiastic about adding next level talent to our operations as we continue to expand our work from home solutions and our brick & mortar locations too. we trust and empower our team when it comes to providing the best human experiences. we believe in thinking and acting differently. we’re proud to provide you a career path that will support your development and growth. it is a win-win and we love promoting from within too. during your on boarding experience, we’ll teach you the necessary skills as well as the in and outs for this particular role. contactpoint 360 inc., is not just somewhere to get a pay cheque but a place that you can call your work-home and thrive to your highest potential both professionally and personally. **what we are looking for?** **requirements**: - bachelor's degree in human resources, business administration, or a related field (preferred) - proven work experience as a boolean source, sourcing specialist, or similar role - strong expertise in using boolean search strings and...
**who we are**: contactpoint 360 inc., is a global organization offering onshore & nearshore contact center solutions. we lead with our philosophy of people first and are most passionate about creating employee engagement through new and advanced business process outsourcing (bpo) technologies. we’re proud to call ourselves innovative leaders in the industry and value how we’ve been able to grow significantly from 5 to 1000+ employees since opening 12 years ago. we’re great place to work certified and offer an award-winning culture that is enthusiastic about adding next-level talent to our operations as we continue to expand our work-from-home solutions and our brick & mortar locations too. we trust and empower our team when it comes to providing the best human experiences. we believe in thinking and acting differently. we’re proud to provide you with a career path that will support your development and growth. it is a win-win and we love promoting from within too. during your onboarding experience, we’ll teach you the necessary skills as well as the in and outs for this particular role. contactpoint 360 inc., is not just somewhere to get a pay cheque but a place where you can call your work home and thrive to your highest potential both professionally and personally. **conditions** - basic salary: 2'300.000 cop - bonifications: 500.000 cop - schedule: 47h per week - days off: based on ops needs - work at home: not available - your english level must be b2 and above, **you will be responsible for**: - the evaluation and documentation of the client's transaction...
**about us** foundever is a company that operates under the culture of people first, the reason why it offers training for their agents, recognition programs, and professional development programs. the company also provides flexibility in the schedules for people who want to work. it is a multinational company that believes in human talent and contributes to professional development and personal growth towards the future. **job summary** foundever is waiting for you! we are a company with more than 23 years of experience in the bpo sector with great benefits for all our associates. we have options for you to work from home or from the office! we are looking for bilingual people with good customer service skills providing service and support in companies related to financial services, health services, retail services, and more! the most important thing is to have a great attitude, you only need a english level of b2 or above, and best of all, we don't require job experience. **primary job responsibilities** - meet customer requirements-effective resolution of customer issues-optimization of customer requirements-redirect customer requests in the necessary tools or platforms **skills/knowledge/abilities** - ability to develop strong business relationships. - ability to serve as an employee advocate while balancing the needs of the clients and the company. - demonstrated ability to effectively deal with ambiguity. - expert at establishing and maintaining effective relationships with management staff, front-line employees, the general public and clients. - ope...
En **heinsohn human global solutions**, contamos con diferentes soluciones de talento humano, software de gestión humana, outsourcing de nómina, erp y servicios bpo. estamos buscando un profesional apasionado por la tecnología para formar parte de nuestro equipo como **gestor de tecnologia senior**: **lo que esperamos de ti**: - se requiere ingeniero de sistemas o carreras afines a la ingenieria. - conocimientos requeridos: docker y kubernetes, herramientas de backup, herramientas de monitorización de infraestructura, en seguridad de la información (hardening, waf), redes, vpn sts, firewalls. mantener drp plan de contingencia, certificado en itil v3+, conocimientos en desarrollo básico. - experiência requerida mínima de 3 a 5 años en gestión de infraestructura de tecnología, administrador de servidores linux, windows, bases de datos oracle, microsoft y sql. - certificación y manejo de plataformas cloud azure, deseable aws e ibm. - conocimiento en normas iso 27001, metodologías devops y scrum. - deseable: experiência como administrador de infraestructura **cloud** **algunos de nuestros beneficios**: - contrato a jornada completa - horario de trabajo: lunes a viernes de 8 am a 6 pm - oportunidades de crecimiento - apoyo en seguros de salud - ambiente multicultural - acceso a certificaciones técnicas y planes de desarrollo - medio día libre en el mes de tu cumpleaños, día de la familia - bono en días especiales: matrimonio, nacimiento de hijos, maestría - sueldo competitivo en heinsohn, tenemos como propósito generar un impacto positivo en la sociedad y e...
**who we are**: contactpoint 360 inc., is a global organization offering onshore & nearshore contact center solutions. we lead with our philosophy of people first and are most passionate about creating employee engagement through new and advanced business process outsourcing (bpo) technologies. we’re proud to call ourselves innovative leaders in the industry and value how we’ve been able to grow significantly from 5 to 1000+ employees since opening 12 years ago. we’re great place to work certified and offer an award-winning culture that is enthusiastic about adding next-level talent to our operations as we continue to expand our work-from-home solutions and our brick & mortar locations too. we trust and empower our team when it comes to providing the best human experiences. we believe in thinking and acting differently. we’re proud to provide you with a career path that will support your development and growth. it is a win-win and we love promoting from within too. during your onboarding experience, we’ll teach you the necessary skills as well as the in and outs for this particular role. contactpoint 360 inc., is not just somewhere to get a pay cheque but a place where you can call your work home and thrive to your highest potential both professionally and personally. **conditions** - basic salary: 3.000.000 cop - bonifications: (operations results) - schedule: 47h per week - days off: based on ops needs - work at home: not available **job requirements** - conduct staff performance reviews, assess needs, cost/benefit analysis and other operational strategy assess...
**who we are**: contactpoint 360 inc., is a global organization offering onshore & nearshore contact center solutions. we lead with our philosophy of people first and are most passionate about creating employee engagement through new and advanced business process outsourcing (bpo) technologies. we’re proud to call ourselves innovative leaders in the industry and value how we’ve been able to grow significantly from 5 to 1000+ employees since opening 12 years ago. we’re great place to work certified and offer an award-winning culture that is enthusiastic about adding next-level talent to our operations as we continue to expand our work-from-home solutions and our brick & mortar locations too. we trust and empower our team when it comes to providing the best human experiences. we believe in thinking and acting differently. we’re proud to provide you with a career path that will support your development and growth. it is a win-win and we love promoting from within too. during your onboarding experience, we’ll teach you the necessary skills as well as the in and outs for this particular role. contactpoint 360 inc., is not just somewhere to get a pay cheque but a place where you can call your work home and thrive to your highest potential both professionally and personally. **conditions** - basic salary: 3.000.000 cop - bonifications: (operations results) - schedule: 47h per week - days off: based on ops needs - work at home: not available **job requirements** - conduct staff performance reviews, assess needs, cost/benefit analysis and other operational strategy assess...
**r2p associate**-2307011484w description this role will be part of the enterprise business solutions (ebs) in the procurement pillar. the ebs organization provides best-in-class, cost-effective financial, compliance, procurement, and enablement solutions to our operating companies around the world. this position reports into r2p manager - latam and is based in bogota, colombia. **who we are** at kenvue, part of the johnson & johnson family of companies, we believe there is extraordinary power in everyday care. built on over a century of heritage and propelled forward by science, our iconic brands—including neutrogena®, aveeno®, tylenol®, listerine®, johnson’s® and band-aid® —are category leaders trusted by millions of consumers who use our products to improve their daily lives. our employees share a digital-first mindset, an approach to innovation grounded in deep human insights, and a commitment to continually earning a place for our products in consumers’ hearts and homes **what will you do** the r2p market analysts are the country’s main point of contact for end to end accounts payable process. they are the face of gs procurement - accounts payable per each of the country, managing complex cases and operational issues not limited to accounts payable, partners with bpo partners, invoice reporting, audit and payments to drive daily operations - volumes and quality, and accountable for smooth month end close. mas also lead governance discussions with the finance directors and collaborate closely with buf and gs finance. **key responsibilities** **operationa...
**r2p specialist**-2307011483w description this role will be part of the enterprise business solutions (ebs) in the procurement pillar. the ebs organization provides best-in-class, cost-effective financial, compliance, procurement, and enablement solutions to our operating companies around the world. this position reports into r2p manager - latam and is based in bogota, colombia. **who we are** at kenvue, part of the johnson & johnson family of companies, we believe there is extraordinary power in everyday care. built on over a century of heritage and propelled forward by science, our iconic brands—including neutrogena®, aveeno®, tylenol®, listerine®, johnson’s® and band-aid® —are category leaders trusted by millions of consumers who use our products to improve their daily lives. our employees share a digital-first mindset, an approach to innovation grounded in deep human insights, and a commitment to continually earning a place for our products in consumers’ hearts and homes. **what will you do** the r2p market analysts are the country’s main point of contact for end to end accounts payable process. they are the face of gs procurement - accounts payable per each of the country, managing complex cases and operational issues not limited to accounts payable, partners with bpo partners, invoice reporting, audit and payments to drive daily operations - volumes and quality, and accountable for smooth month end close. mas also lead governance discussions with the finance directors and collaborate closely with buf and gs finance. **key responsibilities** - operation...
En **heinsohn human global solutions**, somos líderes en soluciones integrales de talento humano, ofreciendo una amplia gama de servicios que incluyen software de gestión humana, outsourcing de nómina, erp y servicios bpo. estamos en búsqueda de un **consultor en administración de personal** para unirse a nuestro equipo y contribuir al crecimiento y éxito continuo de nuestra empresa. **responsabilidades**: - gestionar y coordinar los procesos de contratación, afiliaciones, recobro de incapacidades, retiros y planilla afc para nuestros clientes. - asegurar el cumplimiento de las normativas laborales y de seguridad social en todas las operaciones realizadas. - brindar asesoría personalizada a los clientes en temas relacionados con la administración de personal y los servicios ofrecidos. - colaborar en la implementación y mejora de políticas y procedimientos internos relacionados con la administración de personal. - utilizar herramientas tecnológicas y sistemas especializados para el seguimiento y análisis de datos relacionados con la administración de personal. **requisitos**: - estudiante activo en carreras administrativas, recursos humanos o campos afines. - experiência mínima de 1 año en funciones de administración de personal, incluyendo contratación, afiliaciones, recobro de incapacidades y retiros. - conocimiento sólido de la legislación laboral y de seguridad social en colombia. - habilidad avanzada en el uso de microsoft excel para análisis y presentación de informes. - excelentes habilidades de comunicación y orientación al cliente. - capacidad para ...
**more digital. more human. more minsait.** somos una empresa líder global de tecnología y consultoría digital que conecta personas, tecnología y negocios para generar crecimiento, transformación e impacto positivo y sostenible. buscamos **coordinador de soporte y mesa de ayuda **con ganas de trabajar en nuestros equipos multidisciplinares**.** **¿cuál es el reto que te proponemos?** - estarás en contacto continuo con las novedades tecnológicas, impulsando la transformación digital. - participarás en proyectos y desarrollos que tienen una alta visibilidad y que marcan la diferencia con soluciones disruptivas y especializadas para toda la cadena de valor. **¿qué esperamos por tu parte?** - ingeniería de sistemas, electrónica y/o telecomunicaciones y/o afines. con tarjeta profesional **indispensable.** - +3 años de experiência en empresas de servicios y/o bpo y manejo de equipos de soporte técnico y mesa de ayuda. - experiência en la planeación y control de soporte técnico integral de infraestructura y soporte de aplicaciones, así como en la evaluación y valoración de los planes de mantenimientos preventivos, monitorización y evaluación inherentes a la gestión efectiva de infraestructura organizacional (hardware-software). - coordinar y garantizar la entrega del servicio a los clientes en términos de calidad y oportunidad por parte de los consultores. - **trabajo presencial en bogotá-colombia.** - **horario lunes a viernes 8:00 am a 6pm con disponibilidad de cubrir guardias fuera del horario.** **motivos por los que te encantará ser un #minsaiter**: **- tra...
**who we are**: contactpoint 360 inc., is a global organization offering onshore & nearshore contact center solutions. we lead with our philosophy of people first and are most passionate about creating employee engagement through new and advanced business process outsourcing (bpo) technologies. we’re proud to call ourselves innovative leaders in the industry and value how we’ve been able to grow significantly from 5 to 1000+ employees since opening 12 years ago. we’re great place to work certified and offer an award-winning culture that is enthusiastic about adding next-level talent to our operations as we continue to expand our work-from-home solutions and our brick & mortar locations too. we trust and empower our team when it comes to providing the best human experiences. we believe in thinking and acting differently. we’re proud to provide you with a career path that will support your development and growth. it is a win-win and we love promoting from within too. during your onboarding experience, we’ll teach you the necessary skills as well as the in and outs for this particular role. contactpoint 360 inc., is not just somewhere to get a pay cheque but a place where you can call your work home and thrive to your highest potential both professionally and personally. **conditions** - basic salary: 3'000.000 cop - bonifications: attaintment + sales - schedule: 48h per week - days off: based on ops needs - work at home: not available **responsibilities**: - the supervisor is in charge of coordinating, directing, and supervising the activities of the agents in ope...
Descripción de la oferta **more digital. more human. more minsait.** - somos una empresa líder global de tecnología y consultoría digital que conecta personas, tecnología y negocios para generar crecimiento, transformación e impacto positivo y sostenible. **buscamos**: - consultor de preventa/negocio ti senior **¿cuál es el reto que te proponemos?** - estarás en contacto continuo con las novedades tecnológicas, impulsando la transformación digital. - participarás en proyectos y desarrollos que tienen una alta visibilidad y que marcan la diferencia con soluciones disruptivas y especializadas para toda la cadena de valor. **¿qué esperamos por tu parte?** - ingeniería de sistemas, telecomunicaciones o carreras afines. - **conocimientos en itil v3.** **experiência mínima de diez (10) años en**: - **diseño de ofertas en empresas de tic**: - proyectos de ti en cargos como consultor preventa, gerente de desarrollo y project manager. - realizando diseño, arquitectura, preventa y consultoría de soluciones de ti (outsouricng tic: mesa de ayuda, gestión de aplicaciones y gestión de infraestructura), desarrollo de software, presupuestación y dimesionamiento de esfuerzo, metodologías de casos de uso o por puntos de función, rup y ágiles y modelamiento de servicios bpo. - elaborando propuestas comerciales. - seguimiento a las ofertas y nuevas oportunidades de negocio. - identificación de puntos críticos para el éxito de un negocio. **deseable**: - **itil foundations, pmp, o especialización en gerencia de proyectos, togaf o certificación en arquitectura empresa...
**more digital. more human. more minsait.** somos una empresa líder global de tecnología y consultoría digital que conecta personas, tecnología y negocios para generar crecimiento, transformación e impacto positivo y sostenible. **buscamos**: consultor de preventa/negocio ti senior **¿cuál es el reto que te proponemos?** estarás en contacto continuo con las novedades tecnológicas, impulsando la transformación digital. participarás en proyectos y desarrollos que tienen una alta visibilidad y que marcan la diferencia con soluciones disruptivas y especializadas para toda la cadena de valor. **¿qué esperamos por tu parte?** - ingeniería de sistemas, telecomunicaciones o afines. - conocimientos en itil v3 **experiência mínima de 10 años en**: - **diseño de ofertas en empresas de tic**: - proyectos de ti en cargos como consultor **preventa**, gerente de desarrollo y project manager. - realizando diseño, arquitectura, **preventa **y consultoría de soluciones de ti (outsouricng tic: mesa de ayuda, gestión de aplicaciones y gestión de infraestructura), desarrollo de software, presupuestación y dimesionamiento de esfuerzo, metodologías de casos de uso o por puntos de función, rup y ágiles y modelamiento de servicios bpo. - elaborando propuestas comerciales. - seguimiento a las ofertas y nuevas oportunidades de negocio. - identificación de puntos críticos para el éxito de un negocio. **deseable**: - itil foundations, pmp, o especialización en gerencia de proyectos, togaf o certificación en arquitectura empresarial. - para laborar de forma **presencial en ...
**we are hiring!** ubiquity is seeking an people labors relations to be based in colombia, bogotá. this position is responsible for acting as an advisor on specific areas of employment laws, mediate on employee disputes, represent the company on external mediation and to support the hr business partners group as an expert consultant on all employee and labor relations issues within the assigned business unit. this position is made for someone who loves contact centers and loves to create and optimize processes, policies, programs. **we’re made of something different.** we act with empathy and urgency. we treat our employees, colleagues, and community like members of the family. we have grit, tenacity, and perseverance, and a proven track record of meeting and exceeding goals - every person, in every role, for our company and our employees. think you have what it takes? join us! **responsibilities**: - onboards employess and new support members with induction to comply with processes and policies of the company - serves as the point of contact for employee relations, conduct, and/or compliance concerns; - interviews employees to gather information to facilitate resolution of the concern; - assesses the nature and severity of the complaint and either provides coaching resources or conducts an investigation; - partners with legal, hrbps, managers, and other key stakeholders to conduct a complete and impartial investigation. - ensures recommendations are in alignment with company policies and practices. - partners with hrbps on performance issues raised by lead...
What does a taskus recruitment manager really do? think of yourself as someone who will lead and provide strategic direction to the recruitment team to ensure we attract, hire, and retain world-class talent for both our frontline teammates and our support staff.- develop and sustain all external recruiting relationships and activities, including owning requisitions ranging from entry level to executive level- manage a team of recruiters, balancing their workloads, helping them prioritize their workload and supporting them in the recruitment and hiring processes- manage and develop a high performing recruiting team to deliver against aggressive hiring targets by completing weekly 1:1s, quarterly reviews, goal setting, and providing timely, helpful, and constructive feedback.- consistently improve upon existing practices and resources, and implement new best practices and ideas, to better the recruitment process.- provide weekly status reports on pipeline metrics, trends, and areas for improvement- - act as a recruiting consultant to hiring managers, optimize the recruiting funnel, and address operational challenges that allow for greater scalability- consistently improving upon existing practices and resources, and implementing new best practices and ideas, to better the recruitment process and employer branding strategies **requirements**: - 5+ years of experience in full-cycle recruiting and 2+ years experience leading a recruiting team.- experience managing a remote team in a fast-paced high-growth environment- knowledgeable in an ats, and intermediate knowledge in mi...
**about taskus**:taskus is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. leveraging a cloud-based infrastructure, taskus serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, hitech, fintech, and healthtech. taskus people first culture has grown the company to have approximately 45k employees worldwide. we are currently in twenty-three locations across twelve countries, including the philippines, india, and the united states. it started with one ridiculously good idea to create a different breed of business processing outsourcing (bpo)! we at taskus understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. **what does benefit administration shared services advocate do?** - administer employee benefits globally. - liaise with government agencies and vendors on benefits processing, to ensure a smooth availment process. - ensure employee data is up to date, accurate, and compliant with government agencies & third-party vendors. - handle talkdesk for life-threatening urgent cases that need hr's help. - provide support and guidance in terms of benefits processing to immediate family members of diseased employees. - vendor management. coordinate with the vendor imposing the agreement in...
**about us** **sitel is a company that operates under the culture of people first, the reason why it offers training for their agents, recognition programs, and professional development programs. the company also provides flexibility in the schedules for people who want to work. it is a multinational company that believes in human talent and contributes to professional development and personal growth towards the future.** **job summary** **sitel is waiting for you! we are a company with more than 23 years of experience in the bpo sector with great benefits for all our associates.** **we have options for you to work from home or from the office! we are looking for bilingual people with good customer service skills providing service and support in companies related to financial services, health services, retail services, and more! the most important thing is to have a great attitude, you only need a english level of b2 or above, and best of all, we don't require job experience.** **primary job responsibilities** - meet customer requirements-effective resolution of customer issues-optimization of customer requirements-redirect customer requests in the necessary tools or platforms **skills/knowledge/abilities** - ability to develop strong business relationships. - ability to serve as an employee advocate while balancing the needs of the clients and the company. - demonstrated ability to effectively deal with ambiguity. - expert at establishing and maintaining effective relationships with management staff, front-line employees, the general public and clients. -...
**highlights** - **hiring in bogota, colombia or montego bay, jamaica**: - employee - full-time **about the job** 24-7 intouch, one of the world’s leading outsourcing companies, is seeking a director of human resources (hr) this role is a key component of the human resources department and has a strong influence on the organizational development of our company from a leadership, employee engagement and management perspective. the director of human resources (hr) will supervise and ensure the effective execution and administration of hr activities and initiatives. in addition, the director of hr will provide timely, knowledgeable and professional advice and services to a specified location(s). **salary: $5,000-6,000 usd/month** **requirements**: - 7-10 years of hr experience with progressively increasing roles and responsibilities - certificate or degree in business with a major in human resources - shrm designation (or equivalent) obtained or in progress - experience in supervising a team (bonus if you have experience in the bpo/customer service industry) - strong experience in employee relations and labor legislation of local markets and the united states - exceptional communication skills, both verbally and written, with the ability to communicate a variety of messages articulated simply and clearly to different audiences **as director, human resources (latam), you will** - coach and assist operational and support group management teams with employee relations matters including investigations, terminations, leave and disability management, employee...
Groupcos bogota, d. c. capital district, colombia join our team as a soft skills trainer! join to apply for the bpo soft skills trainer role at groupcos what you’ll do: develop and deliver soft skills training programs in both english and spanish. co...
We are looking for an operations supervisor to join our team at a global service company! at our company, we believe leadership goes beyond managing teams—it’s about inspiring, challenging, and helping people grow. that’s why we’re seeking an operati...
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