HR Associate Schedule: Availability: Monday to Friday - 7:00AM to 8:00PM/ Weekends OFF Location: ["CAMACOL - Cra 63 # 49ª-31, Edificio Camacol Barrio El Estadio. Piso 9"] Job description: This individual is responsible for supporting garnishment processing for isolved. This position will interact with other HR Associates over the phone and via email on questions related to garnishment cases. Minimum qualifications: - Experience 1 – 2 years of HR and/or administrative, payroll experience is preferred. - Proven effective oral and written communication skills (B2+). - Be detail-oriented, accurate, organized, and proficient in working with payroll/benefit data, benefit plan information, and other detailed information. Responsibilities: - Enter and update records accurately across multiple case management systems - Support new client onboarding by inputting setup data, tracking implementation tasks, and managing documentation uploads - Assist with reporting by compiling, formatting, and delivering standardized reports for internal and client use - Perform system audits and case cleanup to maintain data accuracy - Monitor internal case queues and shared inboxes; perform basic case clean up and assignment; identify and flag items requiring team attention or follow-up - Answer inbound calls on a rotating basis, document messages clearly and route inquiries to the appropriate team members #Sourcing Job Type: Full-time Application Question(s): - ¿Tienes mínimo 1 año de experiencia en roles administrativos o HR? - ¿te sientes en la capacidad de tener conversaciones en inglés? - ¿Has trabajado previamente en BPO?