Looking for someone with excellent english (and spanish also preferred). the position is for working the front desk (virtual) at a top pain management clinic in california, us. medical terminology and experience working in healthcare preferred. at least 1 year experience in customer service, outgoing and incoming calls. high school diploma at least. advanced english. high speed internet connection (50 mb at least). personal computer (intel i5 processor and 8gb of ram at least) full time availability, monday to friday job type: full-time pay: cop $3,000,000.00 - cop $4,000,000.00 per month language: - english (required) work location: remote job type: full-time experience: - front desk agent: 1 year (preferred) language: - english (required)...
About us: we are a fast-growing, multi-office pain management medical practice in california, with locations across northern and southern california. our practice focuses on personal injury (pi) lien-based cases, medicare, and in-network care. we are seeking a proactive, detail-oriented director of operations to take ownership of operational workflows, enforce accountability, and drive efficiencies across all departments. role overview: the director of operations will lead and oversee all non-clinical operations, including scheduling, referrals, hr workflows, billing coordination, and administrative management. this is a leadership role requiring strong organizational skills, the ability to manage u.s.-based team supervisors, and experience in standardizing processes within a healthcare environment. key responsibilities: - audit and document existing workflows across all departments. - create a unified operations handbook and enforce standardized sops. - manage u.s.-based supervisors to ensure consistent performance and accountability. - oversee referral and intake processes, implementing same-day response protocols. - build and monitor kpi dashboards for each department to track performance. - collaborate directly with ownership on strategic initiatives and operational priorities. - ensure compliance with u.s. healthcare operational standards. qualifications: 5+ years of operations management experience (healthcare or related field). - prior experience in u.s. healthcare operations strongly preferred (pain management, orthopedic, or pi lien-based a plus). - proven ...
Work location: remote job description: we are seeking a detail-oriented and compassionate medical historian to perform virtual patient intake for a top pain management clinic in california, us. the successful candidate will be responsible for gathering comprehensive medical histories from patients, documenting their information accurately, and ensuring a smooth and supportive intake process. this role requires exceptional communication skills in both english and spanish, as well as a strong understanding of medical terminology. responsibilities: - conduct patient intake interviews virtually to gather detailed medical histories. - accurately document patient information, including symptoms, past diagnoses, treatments, and family medical history. - take inbound calls from patients and handle them professionally. - communicate effectively with patients in a professional and empathetic manner in both english and spanish. - answer patient questions regarding the intake process. - maintain confidentiality of all patient information. requirements: - excellent english and spanish language skills (verbal and written) are required. - medical terminology and experience working in a healthcare setting are highly preferred. - at least 1 year of experience in customer service, including handling incoming and outgoing calls. - a high school diploma is a minimum requirement. - high-speed internet connection (at least 50 mb) and a personal computer with an intel i5 processor and 8gb of ram or better. - full-time availability, monday to friday. pay: cop $3,500,000.00 - cop $4,500,000....
Job description virtual back-office assistant for pain management institute we are seeking a proficient and experienced virtual back-office assistant to join our team. this is a remote position. key responsibilities: - manage and update documents using google suite. - make and receive calls with patients, ensuring excellent communication and professionalism. - assist with administrative tasks and maintain accurate records. requirements: - proficiency in english (both written and spoken). - strong knowledge of google docs, google spreadsheets, and google sheets. - comfortable with calling patients and handling sensitive information. - a minimum of 2 years of work experience in a similar role or related field. - strong organizational skills, attention to detail, and the ability to work independently. work location: remote job type: full-time experience: - back office: 2 years (preferred) language: - english (preferred) job type: full-time experience: - customer service: 1 year (preferred)...
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