TEAM LEAD CONTROLLING - [DJ484]

We are looking for professionals in accounting with leadership experience who would like to join us in our dhl global service center - bogota. if you are energetic, positive, willing to learn, responsible, detail oriented, proactive and passionate about the logistic world, this role is for you. in this role you will be responsible for: - define processes, kpis (smart), roles within the programs and find opportunities for improvement according to the customer needs with support of the bpo & transition manager - actively lead the program analysts team in charge, seeking for operational excellence through respect and results - team management - improvements - working hand in hand with various bp´s in cenam - measure and control the program performance and resources based on the targets defined during the implementation phase - control the processes within the quality standards and ensure compliance of the administrative rules - actively participate and maintain an excellent relationship with process owners / business partners - advanced level of ms excel and other ms office tools. - previous experience in project management, active leadership and teamwork. - sets clear and realistic goals and objectives - expresses ideas effectively, adjusting style, tools and mode to the needs of others. - anticipates impact of decisions and plans how to manage risk - high english level. this role requires someone with high level of responsibility, assertive communication, setting clear and realistic goals, great english level is a must if you don´t meet this parameters we ...