Business system analyst as a key member of our agile capability team, you will play a vital role in designing and implementing business solutions that drive our company's success. this is an exciting opportunity for a highly skilled business system analyst to join our team and contribute to the development of our eto process. you will work closely with cross-functional teams to design, test, and implement eto changes in crm/ecc sap. the ideal candidate will have a strong background in system analysis, configuration, and implementation, as well as experience working with agile development methodologies. they will also possess excellent communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels. key responsibilities: - design and implement eto changes in crm/ecc sap, ensuring seamless integration with existing systems. - support current eto applications, interfaces, and wricefs, identifying areas for improvement and implementing corrective actions. - collaborate with business systems analysts and product owners to define requirements and priorities, ensuring alignment with business objectives. - work with the capability team to build an agile culture within the organization, promoting collaboration, innovation, and continuous improvement. - identify design problems and create usable solutions, leveraging expertise in abap development, agile methodologies, and system/process documentation. requirements: - bachelor's degree in computer science, engineering, or similar technical discipline, or equivalent relevant ex...
System reliability specialist as a system reliability specialist, you will play a key role in ensuring the stability and performance of our platform. you will work closely with a team that strives to identify, respond to, and mitigate platform incidents. your job will involve being a first responder to alerts, monitoring products for issues, prioritizing and triaging them, and assessing client impact. some of your responsibilities will include: - responding to platform alerts and escalating incidents to responsible individuals - monitoring products for issues and prioritizing their resolution - collaborating with engineers to develop mitigation tactics and improve processes to be successful in this role, you will need strong analytical and investigative skills, as well as the ability to navigate complex data sets to gather critical information. you will also need excellent communication skills, both written and verbal, and the ability to work effectively in a team environment. the ideal candidate will have experience with tools such as grafana, prometheus, newrelic, graylog, kibana, elasticsearch, and opensearch, and will be familiar with system administration tasks. additionally, you will need to be able to speak fluently to clients and colleagues alike, and have a high degree of independence. requirements: - engineering or support background with at least 1 year of prior experience in similar roles - experience with monitoring systems and tools (grafana, prometheus, etc.) - strong analytical and investigative skills - excellent communication skills - ability to ...
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