Job title: accounts receivable specialist location: remote (pst time zone) salary range: up to 1200 usd work schedule: monday - friday, 8:00 am to 5:00 pm (pst) note: independent contractor position company overview: sagan is an exclusive membership community for top executives, founders, and ceos seeking to hire and maximize the impact of international talent. we bridge the gap between global talent and us-based businesses, connecting candidates from vibrant regions like latin america, the philippines, india, pakistan, bangladesh, and africa with leading american companies. discover a world of career possibilities with sagan. about the company: sagan represents a fast-growing service company in the plumbing and construction industry, known for its commitment to excellent customer service, operational efficiency, and strong financial management. they seek a driven, detail-oriented accounts receivable specialist to help optimize their billing and collections processes. position overview: the accounts receivable specialist will play a critical role in strengthening the company's cash flow and customer experience by managing invoices, collections, payment reconciliation, and communication with internal teams. reporting directly to the controller, this individual will ensure billing accuracy, timely collections, and smooth collaboration with service teams. key responsibilities: constantly monitor and promptly address ar email inquiries, to ex...
Didi global inc. is the world’s leading mobility technology platform. it offers a wide range of app-based services across markets including asia-pacific, latin america and africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services. didi provides car owners, drivers, and delivery partners with flexible work and income opportunities. it is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of ai technology and localized smart transportation innovations. didi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future. cx ibg (our international customer experience area ;]) is a key to deliver a great journey to all customers. our team is dynamic, multicultural, diverse and full of passionate people whose mission is to deliver a wow service to our clients all over the world. the cx global strategy senior analyst will work together with the cx senior leadership to help defining the cx global strategy, contribute in innovative and structured projects on the department all over the world. we seek for a proactive individual with strong analytical and communication skills who can deeply analyze data, formulate and test hypotheses, generate key insights, design and implement initiatives, and c...
At iron mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. that’s why we need smart, committed people to join us. whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at iron mountain. we provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. we proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? if so, let's start the conversation. about the opportunity… join our dynamic latam team and play a pivotal role in enhancing our financial processes. you will collaborate closely with global teams, business partners, and outsourced providers to streamline accounting operations and ensure timely reporting. responsibilities… facilitate month-end closing and all reporting cycles within latam deadlines, including local gaap adjustments. manage revenue journals and balance sheet reconciliations, ensuring historical balances are rigorously reviewed and improved. act as a bridge between control and accounting, fp&a, business and external audit teams to resolve complex issues. support the implementation of fina...
Our company delivers exceptional recruitment services on a global scale, presenting an innovative approach that connects candidates and clients seamlessly. david kennedy recruitment is working with a leading tech company who is looking to recruit a portuguese speaking trainer to join their team in colombia. position: trainer location: bogota, colombia. employment type: full-time work model: on-site benefits: base salary duties and responsibilities design and update training materials and program structures, ensuring thorough understanding of procedures and tasks. create performance improvement plans and set measurable kpis to improve the quality and effectiveness of training. provide training on specific procedures and controls, fostering an environment conducive to high performance and professional growth. inspire and motivate trainees, offering constructive feedback to both individuals and management to promote continuous development. develop and manage training programs for new hires and existing employees, working with team leaders to address specific training needs. collaborate with team leaders to identify training requirements and ensure that programs meet both individual and team needs. requirements: native/fluent in portuguese (c2), with strong verbal and written communication skills, as well as fluency in english (b1/b2). high school diploma or equivalent. ability to work well within a team and contribute to a collaborative environment. a strong desire to learn, grow, and maintain a positive attitude. patience and a passion for coaching, with a commitm...
We are hiring spanish< >english opi/vri interpreters if you are passionate about different languages and interpretation, we need you! we are looking for professional remote interpreters who want to join an international company and be a great help to the community. an over-the-phone interpreters (opi) /video remote interpreters (vri) in future group translation and localization services provide accurate communication between non-english and english speakers during the calls. they carry out exclusive service in different fields and industries and assure transparency during the conversation. interpreters in future group translation and localization services are linguistic experts, fast workers when it comes to the information mentioned during the call, and renowned for their high level of tolerance, accuracy, and expertise. after you familiarize yourself with the following description of the position, you can click "apply now" and send us your resume and certificate in pdf or word files. location: worldwide your responsibilities: answer calls in a professional manner, acting according to the interpreter's code of conduct. be always prepared to take notes during a call. be aware of the specific vocabulary of the industry the interpreter works with (healthcare and medical one, specifically). rendering all messages accurately and completely, without adding, omitting, or substituting. provide the highest level of customer service during interpreting facilitate communication between limited english proficient and client by rendering accurate and complete interpretation o...
Customer service team lead location co-barranquilla posted date 26 minutes ago(12/14/2023 4:27 pm) job id 2023-3012 # positions 2 category business support job summary the team lead will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting auxis customer service clients to ensure high levels of customer satisfaction and productivity. the team lead will provide support, direction, monitoring, and coaching to the assigned agents in all areas of job performance, including consumer contact processing, problem resolution, and work planning. also, the team lead will work with the customer service supervisor to monitor overall team performance, including achieving target transactional volume and quality measures, following the contractual and operational standards of the account. the lead will work with the supervisor to establish and monitor workflow efficiencies, daily work volumes and work schedules to ensure that the company's customer service goals are met. responsibilities team lead plays a critical role in managing the daily operation of a local team of 10+ professionals servicing international clients. manages team productivity and utilization-focused on client-specific kpis and goals set by auxis management. designs and implements process improvements. support the administration of management tasks associated with payroll, separations, leaves of absence (loa), short term disability (std), and on-boarding of new hires. monitor overall team workload and reallocate/delegate tasks as necessary t...
At techbiz global, we are providing recruitment service to our top clients from our portfolio. we are currently seeking a conversion and retention agents to join one of our clients' teams. if you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you. job title: conversion & retention agent locations: anywhere about the role: we’re seeking dynamic conversion and retention agents to join a fast-paced, high-energy sales environment in the capital market and igaming sectors. your mission? turn leads into clients and keep them engaged and trading. responsibilities: engage new leads, convert them into active clients maintain strong relationships with existing clients upsell and cross-sell financial products or services provide high-level client support to boost retention meet and exceed kpis in a performance-driven setting native or fluent in english + one of the following: spanish, german, dutch, french, italian, portuguese, etc. 1–2+ years’ experience in conversion/retention excellent communication & negotiation skills results-driven, motivated by performance and bonuses ability to work under pressure in a target-driven team why join: competitive base salary + generous commissions international, multicultural work environment opportunity to grow within a leading industry relocation assistance may be provided...
Ringana bogota, d.c., capital district, colombia join or sign in to find your next job join to apply for the accounting & tax expert (m/f/d/) role at ringana ringana bogota, d.c., capital district, colombia 6 days ago be among the first 25 applicants ringana wants to grow at its site in colombia and is looking for motivated employees to help continue its success story. we produce fresh cosmetics and supplements from natural ingredients, attach great importance to the use of highly effective, antioxidant-active ingredients from nature thus avoiding synthetic preservatives and all additives. we started out in a small laboratory, but now we are present in many countries and have around 500 employees. responsibilities ensuring completeness of accounting entries and records collaborating with the external accountants and tax advisors checking fiscal invoicing with siesa safeguarding accounting governance preparing financial statements on a monthly basis aligning with local colleagues and group hq in austria managing tax compliance of the company and preparing tax statements performing payments and overseeing liquidity planning building the future accounting and tax team of the company contributing to the global erp implementation (ms dynamics 365) skills completed education in accounting and proven know-how in colombian tax law at least 5 years of professional experience in accounting and tax, thereof 3 years in a senior or manager role understanding of international business set-ups and professional track record within global companies very good english skills (c1 or higher) ac...
Our company delivers exceptional recruitment services on a global scale, presenting an innovative approach that connects candidates and clients seamlessly. david kennedy recruitment is working with a leading tech company who is looking to recruit a contracts officer to join their team in bogota, colombia. position: contracts officer location: remote - colombia employment type: full-time benefits: base salary duties and responsibilities prepare and review a variety of technology-related legal documents, including intellectual property licenses, software agreements, saas contracts, and confidentiality agreements. monitor and interpret legal and regulatory developments across multiple jurisdictions, with a focus on latin america. provide legal support and guidance on diverse commercial and operational matters. contribute to the development and implementation of scalable legal infrastructure, including contract templates and internal processes. maintain accurate records of internal and external legal policies and ensure compliance with applicable standards. requirements: proficient in english (c1), with strong verbal and written communication skills. licensed attorney eligible to practice law in colombia. 1 to 4 years of relevant legal experience. comfortable working in dynamic, technology-driven environments. ability to navigate legal matters in multi-national and culturally diverse settings. benefits: competitive salary private health insurance from day one international work environment opportunities for career development...
Company overview: lean tech is a rapidly expanding organization situated in medellín, colombia. we pride ourselves on possessing one of the most influential networks within software development and it services for the entertainment, financial, and logistics sectors. our corporate projections offer a multitude of opportunities for professionals to elevate their careers and experience substantial growth. joining our team means engaging with expansive engineering teams across latin america and the united states, contributing to cutting-edge developments in multiple industries. currently, we are seeking a mid-level+ backend developer with a strong english level to join our team. here are the challenges that our next warrior will face and the requirements we look for: position title: mid-level+ backend python developer location: colombia (remote) what you will be doing: develop and maintain robust backend systems using python and django. design, build, and enhance apis with django rest framework (drf). optimize sql queries and database structures to improve system performance. work with redis to enable efficient caching mechanisms. utilize docker for containerization and deploy services efficiently. integrate and manage aws services like s3 for data storage solutions. implement task queues using celery for asynchronous processing. collaborate on bitbucket for version control and bitbucket pipelines for ci/cd workflows. refactor existing code to enhance functionality and performance. requirements & qualifications: main tech skills: 4+ years of experience in b...
At amazon, we are working to be the most customer-centric company on earth. to get there, we need talented and driven people. would you like to learn from a team focused on building adoption of amazon web services (aws) with prospective customers? do you want to gain the business savviness and the technical background related to the development of new sales opportunities? this team supports sales and focuses on customers and prospects of all types in latin america. as a demand generation intern, you will have the exciting opportunity to learn how to drive the growth, shape the future of a group of cloud technologies, and help prospects and customers make the transformational move into aws. to support your learning experience, we will use multi-modal, targeted campaigns, to help you learn how to identify new customer sales opportunities. as an intern, you will be matched to a manager and a mentor. in addition to working on an impactful project, you will have the opportunity to engage with amazonians for both personal and professional development, expand your network, and participate in activities with other interns throughout your internship. we give you the tools to own your project and learn in a real-world setting. interns at amazon colombia work 6hs a day (30hs/week) for 12 months. participants will join amazon as interns at our bogota office in colombia. internship expectations include: - familiarize yourself with the daily activity metrics – outbound calls, decision maker contacts, leads qualification - capability of understanding of customer pain points, requ...
Job title: full-stack developer location: remote (cst time zone) salary range: up to 4000 usd work schedule: monday - friday, with at least 3 - 4 hours of overlap between 9:00 am and 6:00 pm cst. full alignment with cst hours isn't required, but the first few months will need a consistent 4 - hour overlap for collaboration. note: independent contractor position company overview: sagan is an exclusive membership community for top executives, founders, and ceos seeking to hire and maximize the impact of international talent. we bridge the gap between global talent and us-based businesses, connecting candidates from vibrant regions like latin america, the philippines, india, pakistan, bangladesh, and africa with leading american companies. discover a world of career possibilities with sagan. about the company: sagan represents a fast-moving, founder-led lifestyle brand in the e-commerce and productivity space. the company has an established reputation, a loyal customer base, and is now entering an exciting new growth phase, expanding into digital tools that align with its mission of helping people live more intentionally and productively. position overview: we're looking for a product-focused full-stack developer to collaborate directly with the founder to design, build, and launch innovative digital tools. youll work in rapid mvp cycles, have access to ai-powered dev tools, and help bring early concepts into production for real users. key responsibilities:
Our team members are at the heart of everything we do. at cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. if you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. apply today! job details position summary: prepares, and manages clients’ shipping orders domestically and internationally. main duties include reviewing shipment requirements to ensure shipments are promptly processed and proactively communicating updates. primary duties and responsibilities: professionally answer emails directed to the core logistics department create new shipment orders for both domestic and international routes. validate new orders received from the customer portal to ensure the accuracy of information and documentation. works closely with us and eu customer services teams. utilize world courier’s operational tools to search import requirements. advise customers on the regulatory requirements of importing into foreign countries (customs procedures, duties, taxes, time spent in customs according to value, and documentation requirements). pre-advise destination office for commodities requiring special attention, such as import permits, formal entry, large size, etc. provide standard quotes to customers. planning domestic routings while considering carrier requirements. routing domestic shipments on next reliable and direct flights out (nfo service). entering clear and precise notes/instructions ...
Overview gep is a diverse, creative team of people passionate about procurement. we invest ourselves entirely in our client’s success, creating strong collaborative relationships that deliver extraordinary value year after year. our clients include market global leaders with far-flung international operations, fortune 500 and global 2000 enterprises, leading government and public institutions. we deliver practical, effective services and software that enable procurement leaders to maximise their impact on business operations, strategy and financial performance. that’s just some of the things that we do in our quest to build a beautiful company, enjoy the journey and make a difference. gep is a place where individuality is prized, and talent respected. we’re focused on what is real and effective. gep is where good ideas and great people are recognized, results matter, and ability and hard work drive achievements. we’re a learning organization, actively looking for people to help shape, grow and continually improve us. what you will do help understanding client needs to provide flawless service. recommend actions and help clients to implement them. work closely with middle management and clients to create customized high impact solutions. analyze client spend data and creating deliverables for the project. support developing sound recommendations contributing to program objectives (cost savings). deliver presentations and communicate confidently with the client. be responsible for handling complex analyses. participate and drive the client’s engagement cycle from lead to oper...
What we'll bring: at transunion, we are dedicated to finding ways information can be used to help people make better and smarter decisions. as a trusted provider of global information solutions, our mission is to help people around the world access the opportunities that lead to a higher quality of life, by helping organizations optimize their risk-based decisions and enabling consumers to understand and manage their personal information. because when people have access to more complete and multidimensional information, they can make more informed decisions and achieve great things. come be a part of our team! you’ll work with great people, pioneering products and cutting-edge technology. what you'll bring: bachelor’s degree in administrative careers, and/or other related discipline and mba is needed or equivalent work experience. experience in sales, specifically in financial sector. preferred 5+ general business work with experience on sales of solutions about lending business and background in financial sales services is preferred. knowledge about the credit reporting industry or international business planning experience would be a plus. must be proficient with power point and the office suite of applications. excellent communication and presentation skills including 100% fluent in english and spanish ability to work independently or as part of a dynamic team in a rapidly changing environment. solid project management capabilities and high attention to detail; comfortable working under conflicting priorities and producing key deliverables. sound business judgment and...
Didi global inc. is the world’s leading mobility technology platform. it offers a wide range of app-based services across markets including asia-pacific, latin america and africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services. didi provides car owners, drivers, and delivery partners with flexible work and income opportunities. it is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of ai technology and localized smart transportation innovations. didi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future. cx ibg (our international customer experience area) is a key to deliver a great journey to all customers. our team is dynamic, multicultural, diverse and full of passionate people whose mission is to deliver a wow service to our clients all over the world. the cx global strategy sr manager will work together with the cx senior leadership to define the cx global strategy, leading innovative and structured projects on the department all over the world. in this position, you will be responsible for developing strategic initiatives for the international cx team of didi chuxing, managing different stakeholders and analysing the best approach according to each business maturity...
Job title: csr - inbound location: remote (est time zone) salary range: up to 1300 usd basic pay plus commission opportunities to earn up to $300 more/month usd work schedule: monday - friday, 9:00 am to 5:00 pm (est) note: independent contractor position company overview: sagan is an exclusive membership community for top executives, founders, and ceos seeking to hire and maximize the impact of international talent. we bridge the gap between global talent and us-based businesses, connecting candidates from vibrant regions like latin america, the philippines, india, pakistan, bangladesh, and africa with leading american companies. discover a world of career possibilities with sagan. about the company: sagan represents a home services company providing essential plumbing, hvac, and electrical services. the team values efficiency, customer satisfaction, and smooth coordination between office staff and field technicians. position overview: the csr - inbound plays a key role in handling customer inquiries, coordinating service requests, and dispatching technicians efficiently. this role requires strong communication, adaptability, and multitasking in a fast-paced environment. key responsibilities: handle inbound and outbound calls, assisting customers with service requests. dispatch service technicians (plumbing, hvac, electric) based on location, availability, and urgency. adjust schedules and processes quickly to meet operational needs. ma...
The role as part of the global non-it procurement team, the category manager professional services is responsible for leading the creation, management, and execution of the sourcing strategy for the following subcategories: consulting, hr services, learning & development & recruitment. the goal is to continuously optimize the categories to the satisfaction of all stakeholders involved based on the commitments from central procurement (cp) to create business value, enhance digitalization, and consider vendor and risk management. to execute local, regional, and global strategies effectively, and in collaboration with the global category team, the category manager professional services is required to: act as central strategic interface to the internal customers and key supplier manager for related procurement activities. collaborate with, and support the regional category manager senior/global category manager to create and implement a comprehensive regional sourcing strategy for spend of assigned subcategories execute strategic procurement processes, including market analysis, demand management and forecasting, formal tenders, evaluation of offers, contract negotiation and proposal of contract award and implementation responsible for gathering and representing business and client requirements within the negotiations and contracting prepare contracts in collaboration with the legal department and other specialist departments, if required conduct spend analysis to define quantitative and qualitative optimization goals in the assigned subcategories and product groups work as par...
Join our team oowlish, one of latin america's rapidly expanding software development companies, is seeking experienced technology professionals to enhance our diverse and vibrant team. as a valued member of oowlish, you will collaborate with premier clients from the united states and europe, contributing to pioneering digital solutions. our commitment to creating a nurturing work environment is recognized by our certification as a great place to work, where you will have opportunities for professional development, growth, and a chance to make a significant international impact. we offer the convenience of remote work, allowing you to craft a work-life balance that suits your personal and professional needs. we're looking for candidates who are passionate about technology, proficient in english, and excited to engage in remote collaboration for a worldwide presence. about the role we seek a senior backend developer to help build and scale backend services that power our mental health care platform. you’ll be working on high-impact features, leading architectural decisions, and contributing to a system used by clients and providers nationwide. the ideal candidate has strong experience in node.js (nestjs) , typescript , postgresql , and api development (rest/graphql) — with a solid grasp of scalability and modern software architecture. responsibilities: design and develop robust backend systems and scalable apis (rest/graphql) implement and optimize postgresql queries and data models collaborate with cross-functional teams to define and deliver backend solutions contribute to ...
The designer is responsible for the execution of visual design deliverables while actively contributing to the successful implementation of design solutions for marketing/communication campaigns and digital experiences that benefit people and clients. by creating design deliverables and solutions that align strategic direction and user needs, providing support to other team members, having passion for design and keeping high standards, the visual designer contributes to project success, client satisfaction and to strengthen our creative culture. you will: design solutions that meet or exceed strategic objectives create innovative, well-planned solutions using key art as a basis collaborate with the team to strategize and create design templates for both animated and static assets ensure consistency in photo retouching, layout, and grid alignment across all assets provide quality assurance on creative deliverables build and maintain a rapport with key contacts across other disciplines as needed work closely with the director, costume designer, visual effects team, and other key stakeholders to ensure a cohesive visual presentation help create a detailed style guide to clearly communicate the workings of the system. you have: 2+ yrs. experience in advertising agencies, digital agencies, design agencies, and/or startups. english proficiency (b2+/c1). strong design portfolio including pieces for international clients. proficiency with figma, adobe suite (photoshop, illustrator, after effects, premier), quicktime, director, and imageready, and the latest versions of mac os exper...
Join to apply for the revit design lead role at salvatech . our company salvatech is passionate about delivering results with the best talent in each industry. we create innovative solutions, which deliver exceptional outsourcing services, creating value for companies to grow their staff abroad. at salvatech, we pride ourselves on the amazing team culture we have built in our company! seeing our employees happy and comfortable is one of our top priorities. location: salvatech - colombia remote environment: colombian and international teams language: english – advanced full-time / monday to friday, 9:00 am to 6:00 pm pacific time salary: 4.500.000 cop role summary we are seeking a highly skilled revit designer to join our design and engineering team. this individual will work closely with our clients to create detailed building designs, ensuring functionality, efficiency, and compliance with industry standards. the ideal candidate must be proficient in revit and autocad , possess strong technical drafting skills, and be able to communicate effectively in english. responsibilities accepts tasks, projects, and appointments to the engineering team in crm during daily engineering meetings. communicates status and drawing updates with the engineering manager and team. generates high quality initial drawings for customer “sign off” based on information provided by the customer call with sales staff. provides updates and confirmation of completed work in crm. maintains a working calendar in ms teams for scheduled appointments and work. consults with the engineering manager on pre...
Company description talan is an international advisory group on innovation and transformation through technology, with 5000 employees, and a turnover of 600m€. we offer our customers a continuum of services to support you at each key stage of your organization's transformation, with 4 main activities: consulting in management and innovation : supporting business, managerial, cultural, and technological transformations. data & technology to implement major transformation projects. cloud & application services to build or integrate software solutions. service centers of excellence to support the latter through technology, innovation, agility, sustainability of skills and cost optimization. talan accelerates it's clients' transformation through innovation and technology. by understanding their challenges, with our support, innovation, technology and data, we enable them to be more efficient and resilient. we believe that only a human oriented-practice of technology will make the new digital age an era of progress for all. together let's commit! job description as a senior analyst for our client's in-house iam software your will join the current iam team participating in the process of analyzing new applications that need to be onboarded in our iam solution and to understand their authorization model. you will also give support and be part of the administration team. what would you be doing? participation in the team tasks managing interaction with other teams regarding app integrations. collaboration in the design, configuration, development and testing of the authorizatio...
We want you on our team️️ join our team of professionals, in a firm with more than 20 years of success! at our firm, we not only build careers, we work for the well-being of our collaborators, offering them valuable opportunities for professional and personal development. we are proud to be a firm committed to social responsibility, actively supporting a foundation that impacts the lives of children with difficulties in their academic and emotional development, join and be part of this great work. we want to tell you that! you join a multidisciplinary work team, in which you will always find support on technical issues such as ifrs, tax, foreign exchange, legal, payroll and labor. additionally, we have a monthly training program on technical topics and personal development, which allows us to keep our professionals up to date. we are a firm that belongs to an international network located in 20th place worldwide, with a presence in 102 countries and 9,000 professionals; in colombia we have a history of more than 20 years and more than 110 employees. we are currently looking for a commercial executive for our work team. what will be your goal? develop and apply commercial strategies that allow increasing market participation and meeting the goals established in the sale of our services. what are the benefits and contractual conditions? we promote the well-being of our collaborators, providing opportunities for professional and personal development. we generate closeness with our collaborators and clients, thanks to our professionalism, great organizational climate and excell...
Job title: client success manager location: remote (est time zone) salary range: up to 3000 usd work schedule: monday - friday, 8:30 am to 5:00 pm (est), flexibility available note: independent contractor position company overview: sagan is an exclusive membership community for top executives, founders, and ceos seeking to hire and maximize the impact of international talent. we bridge the gap between global talent and us-based businesses, connecting candidates from vibrant regions like latin america, the philippines, india, pakistan, bangladesh, and africa with leading american companies. discover a world of career possibilities with sagan. about the company: sagan represents a fast-paced b2b saas company focused on delivering value to customers through a service-oriented, results-driven team. the environment is collaborative, mission-aligned, and performance-focused, with a strong emphasis on client experience and retention. position overview: were seeking a client success manager to own and deepen relationships with our customers. this role plays a vital part in customer retention, onboarding, expansion, and ensuring measurable value is delivered through our platform. you'll serve as the main point of contact for a portfolio of clients, driving adoption, communication, and results. key responsibilities: lead the onboarding process in coordination with the onboarding team. build and nurture strong client relationships, serving as a trus...
Senior operations manager 3 weeks ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. unifycx is growing, and we are looking for an experienced senior operations manager to join our motivated and ambitious team in barranquilla. what will you do? as the senior operations manager, you will provide inspired leadership by overseeing the day-to-day and strategic operations of multiple accounts, including teams of contact center agents, team leaders, and operations managers. this role will contribute to the growth of unifycx by partnering with and supporting various departments within the organization, as well as client success managers, to drive overall performance and results. who you are 5+ years of proven operations management experience strong analytical and problem-solving skills excellent leadership and management abilities ability to work independently and in a team environment excellent written and verbal communication skills proficient in microsoft office suite experience with six sigma methodology preferred ability to manage multiple priorities in a fast-paced environment ability to acquire and maintain in-depth knowledge of company operations, systems, contract guidelines, and policies ability to handle confidential information professionally who we are unifycx is an emerging global business process outsourcing company with a strong presence in the u.s., colombia, dominican republic, india, honduras, and the philippines. we provide personalized contact centers, business processing, and technology outsourcing solutions to...
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