Future opening: lube tech / general service/tire technician are you satisfied where you are at? we have a top notch team and are looking to add another all-star or two! come be part of a winning team and great culture! replies within 24 hours 401(k) ...
Join to apply for the senior full-stack developer (angular/expressjs) role at worldly 1 year ago be among the first 25 applicants join to apply for the senior full-stack developer (angular/expressjs) role at worldly get ai-powered advice on this job ...
At bairesdev®, we've been leading the way in technology projects for over 15 years. we deliver cutting-edge solutions to giants like google and the most innovative startups in silicon valley.our diverse 4,000+ team, composed of the world's top 1% of tech talent, works remotely on roles that drive significant impact worldwide. when you apply for this position, you're taking the first step in a process that goes beyond the ordinary. we aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success. ios software engineer at bairesdev at bairesdev, as an ios software engineer, you'll become an integral part of a team in an agile environment, playing an essential role in the design, development, and optimization of ios applications. with a strong foundation in objective-c and swift, you will collaborate with cross-functional teams, ensuring the implementation of high-quality technical solutions and promoting best practices in development. what you will do: - creating great mobile apps that integrate with cloud services. - engaging in the full product development lifecycle from ideation through delivery and support. - working within a fast-moving team to develop crisp designs, create great code, and bring products to market quickly. - lead the development and implementation of key new enhancements. - helping us to continually evolve our processes and designs to build competitive advantage. - creating mock-ups and prototypes to express ideas and gather feedback. - sharing your thoughts and ideas freely ...
Company description publicis global delivery is the talent powerhouse of publicis groupe, the largest global communications group. we make sure to hire, boost and develop the best people worldwide to deliver outstanding work for the most prominent clients within the groupe. in latam, we are over 1,700 passionate employees that love to push boundaries and drive innovative solutions. if you are a risk-taker and love to develop intrepid ideas, pgd is the place for you. we move people, and people move us! overview in this role, you will be responsible for working with clients to develop media strategies and plans that will help them achieve their marketing objectives. you will collaborate with other team members to analyze data, research consumer behavior, and identify trends to make informed decisions about media placement. responsibilities - manage budget and flighting updates in lumina and media tools provide updates for all recurring budgeting needs - help provide and oversee monthly savings documents qa and update flowcharts and budget documents with accuracy - track budget and flowchart changes with detail and organization support strategy team with reach and frequency deliveries using tardiis / nmi - provide audience and consumer insight data from syndicated tools like mri and gwi - provide monthly global tracking updates for internal review and submission - support on building charts and slides for client presentations - help manage monthly competitive insight reporting and chart refreshes using data provided by competitive analyst - review monthly billing aga...
Customer care representative responsibilities: - be customer obsessed. - manage each call interaction with our customers’ satisfaction as your number one priority. - identify customers’ needs, clarify information, research every issue and provide solutions. - inform customer by explaining procedures; answering questions; providing information. - deliver on commitments, do what you say you will do. - resolve the customer issue same day, at most within 24 hours. - always provide correct information to the customer. listen carefully to understand the true customer question. - show empathy and respect with each customer interaction. we talk with a smile on our face. requirements: - high school diploma or equivalent required. - passion for delivering a stand-out customer experience. - excellent verbal and written communication skills. - ability to ask probing questions and problem resolution skills. - ability to follow instructions for specific customer resolutions tasks. - ability to work within a high-pressure environment and maintain a positive interaction for the customer. - intermediate proficiency with pc navigation while providing exceptional customer service. - ability to read, write, speak and understand the english language in a business environment (85% - 90%). - ability to read, write, speak and understand the french language in a business environment (85% - 90%). - financial services or banking background preferred. - flexible with schedules and available to work a variety of shifts to include weekends, overnights, holidays or extra shifts t...
Purpose contributes to the overall success of the accounts payable operation in canada and other jurisdiction (i.e., us, uk, irl) for finance services unit, ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives.ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. the account payable analyst is responsible for the day to day operations of the unit, receiving, sorting, logging, scanning, and distributing incoming mail, invoices and expenses. they are responsible for processing standard transactions and verifying approval processes in place. they also support the team with accurate filing and shipment of daily and monthly accounting packages. accountabilities · champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. accounts payable / payment operations (technical): · ensure all invoices/expenses are sorted, dated and distributed in a timely manner and according to establish guidelines. · review incoming invoices/expenses to ensure they meet all requirements for processing. · perform the necessary processing activities required for compliant invoices & expenses within the peoplesoft system. · perform a correct analysis to use the proper gl accounts, cost centers, transits and taxes applicability according to the type of expense · create and send for archiving daily accounting packages and maintain log of archived accounting packages for easy re...
Serve as the leader of the account(s) – providing expert counsel to clients for opportunities and situations. this may include: - crisis communications - ideas for new services - trending topics in their industry - new platforms to explore - organized communications - multi-tasking project tasks responsibilities - serve as the main point of contact for assigned clients, spearheading their weekly, bi-weekly or monthly meetings. - work with clients on production and content planning alongside team members–hiring appropriate vendors for production needs and include deliverables and direction. - oversee project timelines of the creative team, ensuring team members are following systems to meet all deadlines for tasks. adding team members’ tasks and deadlines in asana. - managing communications between client and team members to ensure new project timelines can be feasibly executed. - review content and tasks before sending items to clients for approval. review for brand consistency, accuracy, style, messaging, visual appeal, and strategy – always ensuring what we provide is the highest level of quality. - oversee the efficiency of individual team members, assessing their needs for education, additional training, etc. find a balance between empowering the team to resolve issues and work independently, but also knowing when to seek approval or guidance. - identifying opportunities to adjust systems, team members, and services to work more efficiently together and/or toward clients’ goals. - consistently review strategy, ensuring tasks and execution are still meeting the needs ...
Work location: fully remote (candidates must be based in colombia) work hours: full-time, monday to friday, 10:00 am – 7:00 pm (colombia time) candidates must have prior legal experience working with u.s. law firms and/or within domestic legal settings. your cv must be submitted in english. about corebridge solutions corebridge solutions is at the forefront of the u.s. business services industry, specializing in legal support while also providing services in financial, medical, and marketing sectors. operating remotely from the philippines and colombia, we partner with u.s. law firms and other businesses to enhance efficiency and achieve superior outcomes. we are seeking skilled individuals to join our team and contribute to our growth. role overview we are seeking a detail-oriented and experienced discovery paralegal to join our team at corebridge solutions. in this role, you will play a pivotal part in building strong legal cases by conducting detailed investigations and gathering vital evidence. your efforts will directly support our legal strategies, ensuring clients have the strongest possible case. this is an opportunity to apply your legal expertise and analytical skills while contributing to a collaborative and innovative legal team. key responsibilities - conduct thorough fact-finding investigations related to personal injury cases using online databases, public records, and other resources. - perform detailed interviews with witnesses, clients, and other relevant parties, employing strong interpersonal skills and empathy. - analyze and synthesize infor...
- proven experience building and leading engineering teams larger than the current company size - experience managing teams of 10-20+ engineers - worked within companies generating $5-15m+ net arr or pe-backed businesses - expertise in scaling platforms for high growth and global expansion - extensive experience hiring engineering talent with a strong network - demonstrated success in creating training programs for engineering teams product development sense: - strong product intuition, capable of performing as cpto if required - deep understanding of user-centric design, product-market fit, and rapid iteration cycles - proven ability to mentor product managers and product owners - passionate about ai and its future applications - proactively identifies opportunities to automate and innovate internal processes through ai - skilled at leveraging ai to develop new product features or entirely new business lines technical skills: - capable of conducting comprehensive system architecture audits and identifying performance bottlenecks - experienced in tech stack selection aimed at future-proofing the company - deep expertise in cloud infrastructure, scalable architecture, api integrations, and modern devops practices - preference for candidates with experience in marketplaces, b2c/b2b saas, or mobile applications - inspiring leader who fosters loyalty, trust, and a strong organizational culture - proven mentorship track record, advancing junior engineers to senior roles - cross-functional collaborator comfortable engaging with product, operations, marketing, and sales teams ...
Build and promote great relationships with colleagues, design customer experiences that inspire loyalty. you are the most important pillar of our success. you make the difference. your role the project director holds a senior-level position within the integrated logistics - 4pl organization. this role reports directly to the head of global customer onboarding and involves close collaboration with senior stakeholders across key areas, including customer, kn process & systems, operations, and business management & lsps. your responsibilities - managing a portfolio of integrated logistics (4pl) projects at a strategic level. - leading implementation projects in alignment with global and regional project management methodologies and risk control frameworks. - overseeing key project activities, including requirements gathering, solution validation, ownership of end-to-end operational design, deployment, and stabilization of implemented solutions. - ensuring delivery of projects within budget and on schedule, addressing and resolving any deviations related to scope, budget, or timelines. - assisting in evaluating solutions and budgets for new customer implementation projects, covering initiation, planning and design, validation, deployment, and post-deployment phases. - interacting with senior stakeholders on the side of customers and lsps, addressing issues, elaborating on solutions/scenarios. your skills and experiences - bachelor's degree in international business or related fields. - proven experience in 4pl and freight forwarding (air, sea, road). - proven experience w...
Work with a nationally ranked cpa and advisory firm that is passionate for what's next. aprio has 30 u.s. office locations, one in the philippines and more than 2,100 team members that speak 60+ languages across the globe. by bringing together proven expertise, deep understanding, and strategic foresight for fast-growing industries, aprio ensures clients are prepared for wherever life or business may take them. discover a top-rated culture, vast growth opportunities and your next big career move with aprio. join aprio's information technology team and you will help clients maximize their opportunities. aprio is a progressive, fast-growing firm looking for an endpoint engineer to join their dynamic team. position responsibiltiies - oversee the deployment, configuration, and maintenance of endpoint devices. - implement security measures to protect endpoints from malware, viruses, and other threats. - ensure all endpoint devices comply with company policies and standards. - continuously monitor endpoint performance and address any issues promptly. - manage and deploy updates, patches, and software upgrades to endpoint devices. - provide level 2 support for endpoint-related issues. troubleshoot and resolve technical problems efficiently. - maintain comprehensive documentation for endpoint configurations, policies, and procedures. - work closely with it teams to integrate endpoint management with overall network strategies. - educate employees about best practices for endpoint security and usage. requirements - typically, 3-5 years of experience in endpoint man...
Company description publicis global delivery is the talent powerhouse of publicis groupe, the largest global communications group. we hire, boost, and develop the best people worldwide to deliver outstanding work for prominent clients within the groupe. in latam, we are over 1,700 passionate employees who love to push boundaries and drive innovative solutions. if you are a risk-taker and love developing bold ideas, pgd is the place for you. we move people, and people move us! job description publicis global delivery is seeking a programmatic specialist to help our global clients succeed and support our team’s growth. you will contribute to transforming our international clients' businesses by running and activating programmatic campaigns and guiding team members to meet technical goals. your responsibilities include implementing and managing paid marketing strategies, communication, budget allocation, and roi across digital channels. you will develop campaigns to ensure high-quality outcomes, leveraging media analytics and reporting. the ideal candidate is independent, quality-focused, and eager to grow with publicis global delivery’s team of over 5,000 employees worldwide. if you are passionate about digital marketing and possess the required skills, this role could be a perfect fit for you. responsibilities - lead strategy development and implementation through programmatic media buying and direct-to-publisher activities, using data-driven decisions. - manage all aspects of campaign execution, including planning, documentation, asset handling, and requireme...
Job description about this job this role involves managing the delivery of smaller digital projects and overseeing the niq web shop as the product owner. the shop product owner will perform business analyst activities, recommend digital solutions, and implement project tasks hands-on in collaboration with stakeholders. responsibilities - deliver smaller digital projects end-to-end, including project management and project planning. - perform business analyst activities and recommend digital solutions across digital topics and platforms. - execute sample projects such as website/web shop migrations, business integrations, and solution ideation. - utilize skills in msd, channel expertise for email/web/social, msd data management and automation, and msd segmentation. - implement project tasks hands-on, where possible and coordinate with subject matter experts for on-time delivery. - own and manage the niq web shop, including backlog development, content management, and user experience. - manage digital tools (powerbi, wordpress, woocommerce, ninja forms, url shorteners, email verification). - ensure gdpr compliance and lead management. qualifications - several years of experience in project management in the digital marketing space. - expertise in marketing automation (ideally with microsoft dynamics) and across digital channels. - understanding of multi-channel management (email, web, social, advertising) and campaign management in b2b. - proficiency with digital tools (for example, powerbi, wordpress, woocommerce, ninja forms, url shorteners, and similar tools). - knowl...
Join us to expand our mental health service provider network in latam & the us. you will recruit and match qualified professionals, maintain databases, respond to inquiries, review applications, ensure confidentiality, and manage caseload. be a key part of our team delivering quality mental health services to clients. - drive expansion of our mental health service provider network in latam and the us. - recruit and onboard mental health professionals to offer ad hoc psychological support to clients - assess clients' needs and match them with appropriate providers using our proprietary database - maintain accurate applicant information in ats and provider database - respond promptly to provider inquiries within defined turnaround times - distribute provider guidelines and application materials to external affiliates/providers during recruitment - review provider applications and supporting documentation for thoroughness - uphold strict confidentiality of clients' information - effectively communicate provider information to hiring managers - proactively manage caseload to ensure efficient service delivery. - candidate preferably would have at least 3-4 years of experience in recruitment and talent acquisition - fluent proficiency in english - experience in database management of candidates - has experience working in a remote setup - has experience in a growing startup #j-18808-ljbffr...
**requisition id**: 224852 **employee referral program - potential reward**: $0,00 we are committed to investing in our employees and helping you continue your career at scotiagbs **purpose** responsible for providing a consistent and timely approach for workforce security screening (wss) review and adjudication activities, including but not limited to screening administration, responding to inquiries, and reporting. this role also provides support for program and process escalations, interaction with the screening vendor, and interaction with other key stakeholders as required. **accountabilities** - champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems, and knowledge. - initiate ongoing screening for active workers as required. - collaborates with key stakeholders throughout the workforce security screening process. - assesses and interprets the level of complexity of wss files that require adjudication (tier i, ii, and iii), escalates as required. - conducts tier i review (identify discrepancies and errors) and adjudication (fte and contingent workers as required). - monitor, track and report on wss activities and kpis to identify trends and program improvement opportunities. - training new team members on processes and procedures. continuously improve the training experience and update desktop procedures, training guides and job aids as necessary. - ensures proper usage of knowledge management and case management tools to effectively respond to, document and monitor wss activities. - deter...
Head of marketing and commercial operations (medellin) talento recruiting, a division of talento human capital (talentohc) is launching its physical colombia operations! after 4 years of double-digit growth with 2000+ positions recruited for on 3 continents, we are developing our in-market team in colombia and establishing a global delivery center for white collar recruiting. supporting various industries and functions, talento will provide talent & organizational solutions to customers across the americas and internationally through our disruptive customer experience model in the global $500b staffing & recruiting industry. our vision & mission - through talento’s unique bundling of solutions, establish our best practice standards as the go-to service model within the $500 billion staffing and recruiting industry. - transform hiring managers’ expectations of recruiting partners, one customer at a time. - earn the partnership of hr teams to seamlessly extend their capabilities through talento’s customer experience model. - elevate the mindset of recruiting in an organization from transactional to strategic. Ø raise the caliber of human capital in the markets and communities we serve through the businesses and people we touch. what guides us? - lead our customers and communities to create modern workplaces & cultures that harness the strength of diversity and talent - integrate talent & organizational solutions to reduce complexity and increase efficiency for our customers - discover the right human capital solutions that enhances the performance of our customers’ bus...
Gofluent is a leading provider of distance language learning solutions that combine innovative elearning technology, live virtual classrooms, group lessons and one-on-one 24/7 interactive coaching. we have over 1000 foreign language trainers all over the world. globally, gofluent conquers bigger markets as it expands its expertise in mobile learning technologies and grows its partnerships with world-class institutions, such as the harvard business review and the new york times, for its training content. at gofluent, we provide the necessary organization and communication required for a healthy and successful working environment. join a vibrant organization and become part of a fast-growing, multi-talented, diverse global company! as a trainer manager, you will play a key role in providing the necessary organization and communication required for a healthy and successful working environment. you will be responsible for ensuring the performance and productivity of our foreign language trainers based all around the world, you will work in the mexico office. what you’ll do: 1. manage a team of approximately 50 trainers based all around the world. 2. ensure consistent and high-quality lesson delivery on a mass scale. 3. ensure trainer compliance with internal kpis. 4. propose and follow up on trainer performance improvements. 5. take the lead in team recruitment activities. 6. oversee hr aspects of the trainer team. 7. coordinate with internal teams to provide solutions if issues arise. 8. conduct quarterly performance reviews of trainers. what you’ll need...
Job description about this job this role involves managing microsoft dynamics for marketing (msd) and the product backlog, collaborating with it for development and upgrades, and ensuring compliance with data privacy regulations. the product owner will optimize workflows, manage campaigns, and support global and regional teams. responsibilities - manage the microsoft dynamics marketing (msd) platform and the product backlog. - collaborate with it for msd development and platform upgrades. - maintain relationships with it and global/regional teams. - oversee msd integration and data management. - manage lead routing systems. - ensure compliance with email, opt-in/out, subscription, preference center, data collection, retention policies, and data deletion. - develop and run governance and quality/consistency processes. - design and optimize workflows and marketing automation. - manage campaigns and produce actionable insights through robust reporting. - enable and train team members. - communicate and collaborate effectively across diverse teams and stakeholders. qualifications - at least 3-5 years of hands-on experience with microsoft dynamics marketing in a global setup, including real-time marketing capabilities, segmentation and email marketing. - proven expertise in customer journey strategy, implementation, and automation. - in-depth knowledge of gdpr, consent management, and data privacy best practices. - strong experience in segmentation, audience management, and data quality practices. - demonstrated ability to design and optimize workflows in the area of market...
People deserve more from their money. more visibility, more control, and more freedom. since 2015, revolut has been on a mission to deliver just that. our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 60+ million customers get more from their money every day. as we continue our lightning-fast growth, 2 things are essential to our success: our people and our culture. in recognition of our outstanding employee experience, we've been certified as a great place to work. so far, we have 10,000+ people working around the world, from our offices and remotely, to help us achieve our mission. and we're looking for more brilliant people. people who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution. about the role the legal team sits at the heart of revolut and is a core part of the business. members of the team provide front-line guidance and support to all areas of the company, contributing to decisions that impact revolut’s growth every day. we're looking for a regulatory legal counsel to sit within our growing legal team in colombia. you'll be supporting the incorporation and licensing process and applying strategies for engaging with regulators in colombia and advising revolut on cutting-edge regulatory issues relating to the continued roll out of some of our key products (such as payments, banking and trading). up for the challenge? let's get in touch. what you'll be doing - providing regulatory legal advice and g...
Graphic designer 1 day ago be among the first 25 applicants job description about you you are someone who wants to influence your own development. you’re looking for a company where you have the opportunity to pursue your interests and be able to grow professionally. you should have extensive experience in designing vehicle wraps and be proficient in adobe creative suite, particularly adobe illustrator. this role requires you to have a keen eye for detail, and a strong understanding of industry best practices. you bring to applaudo the following competencies: - bachelor’s degree in design or similar relevant field. - 5+ years of experience in vehicle graphics design. - strong proficiency in adobe creative suite, especially adobe illustrator. - ability to create and modify dimensionally accurate templates. - understanding of production file preparation and industry best practices. - excellent attention to detail and ability to work within budget constraints. - willingness to learn and use proprietary task management systems. you will be accountable for the following responsibilities: - create visually appealing and dimensionally accurate vehicle wrap designs. - utilize adobe illustrator to produce high-quality designs. - develop and adjust templates for various vehicle types, ensuring accuracy. - prepare production files with proper layering structures, grouping, and clipping masks. - design within specific material and budget constraints, optimizing material usage. - apply best practices such as rounding corners, applying bleeds, and bubble cuts to designs. - en...
Hr business partner - proficient in us labor laws join to apply for the hr business partner - proficient in us labor laws role at encora inc. hr business partner - proficient in us labor laws 11 hours ago be among the first 25 applicants join to apply for the hr business partner - proficient in us labor laws role at encora inc. job summary we're seeking a dynamic important information location: colombia work mode: remote job summary we're seeking a dynamic hr business partner (hrbp - 16475) to support our us and canadian operations, based in mexico. this is not your typical hrbp role; you'll be at the intersection of technology, business strategy, and people excellence. if you love hr, thrive in fast-paced, global environments, and bring experience from the it services industry, we want to meet you. responsibilities and duties - business partnership - act as a trusted advisor to business leaders in the us & canada, translating business goals into people strategies. - provide guidance on organizational design, talent management, workforce planning, and change management. - partner with leadership to drive data-informed decisions through workforce analytics and insights. - employee experience & engagement - drive initiatives that foster an inclusive and engaging work environment. - support communication strategies to keep employees connected and informed across geographies. - talent development - collaborate on talent reviews, succession planning, and development programs tailored for it services professionals. - support performance management and fe...
Job title network engineer sre about your business area/department: this role is part of a global network security engineering team dedicated to delivering secure, scalable, and automated network security solutions across cloud and on-prem environments. operating under a follow-the-sun model, the team ensures 24/7 support and collaboration across regions to maintain seamless security operations. summary of the role: as a network security site reliability engineer, you will play a key role in engineering, automating, and supporting network security solutions using palo alto cloud ngfw and native cloud security technologies. you will focus on operational excellence, automation, and reliability, collaborating with global peers to maintain secure and efficient network operations. in this role, you will: - implement and support network security solutions in cloud and on-prem environments. - engineer scalable firewall architectures (e.g., azure vm scale sets) with automation. - develop and maintain automation using terraform, ansible, python, or golang. - strengthen network security through continuous optimization and automation. - diagnose and resolve complex network security incidents efficiently. - work collaboratively within a global follow-the-sun support model. about you - 5+ years of experience in network security, sre, or devops roles. - strong expertise in network security, including firewalls, vpns, segmentation, and cloud security. - advanced knowledge of palo alto ngfw (pan-os, panorama, vm-series) in hybrid environments. - experience in public cloud networki...
Company description publicis global delivery (pgd); publicis groupe’s industry leading globally connected capability platform. where talent, technology & operations combine to delivery amazing solutions for our clients. expertise across media, data, technology, commerce & production in all regions of the world. pgd is comprised of the best talent, and ways-of-working, which enables global scale, innovation and transformation, each day. overview this position is available in costa rica, colombia and peru. publicis global delivery is looking for a senior search analyst who wants to help our global clients succeed and our team continues growing. you will directly contribute to transforming our international clients 'businesses by running and activating search campaigns and guiding team members to improve their technical goals, having direct contact with worldwide agencies. this role will be responsible for campaign management activities such as campaign set-up, documentation creation and maintenance, qa, performance reporting, and billing reconciliation. you’ll identify and implement optimizations and provide input for the client. the ideal candidate has independence and focus on quality and is eager to grow together with more than 5.000 employees of publicis global delivery in the world. if you are passionate about digital transformation, cross-team communication, and the digital ecosystem, we are looking for you! responsibilities - handling daily campaign maintenance, including pacing and performance, as well as troubleshooting and optimization - proactively ident...
A biling coordinator will assist in audit and closing of groups and events that occur within the hotel, to identify discrepancies between contract/addendum/banquet check and solving them with the corresponding areas, and delivered every group closed, to financial area. what will i be doing? as biling coordinator, you will assist in achieving a successful closing for every group and event that occur within the hotel, to achieve room nights and occupancy targets as identified in the annual budget plan for groups. the biling coordinator will support operation and administration of all groups. specifically, you will be responsible for performing the following tasks to the highest standards: - adhere to the events and group yield policy in order to maximize revenue - work with the sales and events teams to maximise corporate and group rates - ensure proper implementation of reservations procedures and maximise conversion ratios in order to achieve targets - ensure team members are developed effectively and generate a culture of high quality standards for relationship building, customer service, and billing and processing contracts - build strong relationships with clients and team members in order to gain full understanding of their needs and work to serve them effectively - actively participation in operational meetings to be informed of every group detail for billing purposes what are we looking for? a billing coordinator serving hilton brands is always working on behalf of our guests and working with other team members. to successfully fill this role, you should mainta...
On behalf of tipalti, sd solutions is seeking a talented customer success manager, scaled accounts to join a fintech unicorn! role overview as a customer success manager, scaled accounts, you will ensure our customers achieve their desired outcomes with our products/services. you will manage a segment of over 1,000 customers, focusing on identifying and scaling growth opportunities using tools and technology. your responsibilities include setting benchmarks, conducting business reviews, advocating for product solutions, reviewing usage, gathering feedback, and enhancing the customer experience. responsibilities 1. manage a portfolio of 300+ clients within the scaled segment to promote growth through cross-sells and upsells. 2. scale high-growth accounts to higher-touch engagement models. 3. identify business changes (acquisitions, funding, mergers) for expansion opportunities. 4. analyze data to understand customer usage trends. 5. become an expert in our products/services, stay updated on enhancements, and share best practices. 6. drive brand loyalty, customer satisfaction, and advocacy. 7. collaborate with sales, solutions consultants, support, product, and marketing teams to gather and act on feedback. requirements 1. 2+ years of customer success or account management experience, preferably in fintech. 2. previous sales experience is a plus. 3. experience with erp, accounts payable, churnzero, zendesk, salesforce, jira, analytics, or csm tools is advantageous. 4. strong understanding of the fintech industry and our offerings. 5. excellent communication and interper...
Agileengine is one of the inc. 5000 fastest-growing companies in the us and a top-3 ranked dev shop according to clutch. we create award-winning custom software solutions that help companies across 15+ industries change the lives of millions. if you like a challenging environment where you’re working with the best and are encouraged to learn and experiment every day, there’s no better place - guaranteed! :) what you will do 1. collaborate with the managing director to develop and execute the product strategy for the analytics and indices business units; 2. conduct research to understand customer needs, industry trends, and regulatory requirements, ensuring that products deliver maximum value and usability; 3. define and manage the product roadmap for analytics and index products, prioritizing high-impact initiatives. 4. product development & execution: 5. work closely with quant, engineering, and marketing teams to develop and enhance data-driven products; 6. manage the entire product lifecycle, from ideation to delivery, ensuring on-time, on-budget and high-quality execution; 7. stay updated on industry regulations and security best practices within the cryptocurrency index space; 8. collaborate with engineering teams to optimize blockchain data collection and market data structuring. 9. stakeholder & team management: 10. lead and mentor a team of product managers, fostering a collaborative and high-performance culture; 11. act as the bridge between product, technology, and revenue teams to ensure strategic alignment; 12. regularly communicate product road...
Title: specialist ofr (freight forwarding) location: gsc bog the agent plays a crucial role in ensuring the smooth and efficient management of shipments within their assigned country. this role is dedicated to proactive customer engagement and serves as a bridge between customers and the dhl network to enhance the customer experience. key responsibilities : 1. respond to customers consistently and confidently by providing accurate information in areas such as shipment status and tracking, documentation requirements, transit time and prices (through phone calls and emails as required). 2. ocean operational knowledge covering shipment creation, track and trace and delivery at destination. 3. enhance service experience in dhl by exercising professionalism and empathy when dealing with each individual customer's varying needs and demands. 4. effectively communicates with dhl network colleagues with focus on stressing a sense of urgency on behalf of the customer. 5. meet all commitments to the customers in terms of follow-up/ongoing communication. 6. follow up with dgf operations for booking/schedule/pre-alerts. validate and share details with the customer. 7. exception coordination/resolution with dgf operations & simultaneously send proactive updates to the customer. 8. accept customer requests for quotations and send them to the quotations team for processing. passes on leads to sales. 9. record any customer complaints; solves customer complaints or assigns tasks to other functions. 10. well versed with freight forwarding terms especially incoterms and ways t...
Get ai-powered advice on this job and more exclusive features. we're building the most dynamic remote team in latin america—and we want you on board. as part of the virtual latinos team, you'll play a key role in shaping how we serve our clients and ...
Unleashed brands is seeking a passionate and detail-oriented full-time junior graphic designer to join our in-house creative team. this role focuses on supporting marketing efforts by producing high-quality, on-brand visual assets that drive engageme...
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