Req#: dpdhglobalav294347englobalexternal title: team leader (ofr) location: gsc bog monitor ofr service line program implemented in gsc bog, optimizing and reducing the complexity of processes, generating efficiency, increasing productivity and addin...
Iodc-iii, call for abstracts. join forces with obis to showcase the importance of fit-for-purpose and actionable data for ocean biodiversity january 3, 2025. obis actionable data community capacity development iodc-iii policy organized by the interna...
C.h. robinson is seeking a skilled freight forwarding specialist to join our growing team in bogotá and work alongside and collaborate with colleagues in the united states. if you are fluent in english and spanish and have experience in ocean freight forwarding with a comprehensive understanding of the shipment lifecycle, we encourage you to apply. a successful agent thrives in a fast paced environment, is eager to learn and help find ways to solve problems. we are looking for team members to help our team keep moving forward key responsibilities: - manage the end-to-end process of ocean freight shipments, including booking, documentation, customs clearance, and delivery - coordinate with carriers, customers, and internal teams to ensure timely and cost-effective delivery of goods - handle all necessary documentation and compliance requirements for international shipments - provide exceptional customer service by addressing inquiries and resolving issues promptly - monitor shipment status and proactively communicate updates to stakeholders qualifications: required: - high school diploma or ged - minimum 1-3 years' experience in freight forwarding, with a strong understanding of logistics and supply chain management - fluent in english and spanish (written and verbal) - proficiency in microsoft office suite of program preferred: - bachelor's degree - experience in ocean and/or air freight forwarding - excellent communication, prioritization, and multi-tasking skills - ability to work in a dynamic environment and handle complex logistics challenges. - demon...
It's more than a job when you work in freight logistics and operations at kuehne+nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. but that is not all. your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. at kuehne+nagel, our contribution counts in more ways than we imagine. the trade development manager is responsible for jointly analyzing market strategies with the commercial department to drive sales growth and expand market share within the andean cluster. how you create impact maintain active communication with the regional tlm team to ensure timely rate negotiations, responses to rate requests, and rate availability on designated platforms. conduct detailed analysis of cargo statistics (bo), monitoring volumes and supplier commitments to support decision-making and justification to trade managers and regional managers. evaluate the local and international maritime market, identifying trends, opportunities, and volume shifts to inform strategic planning alongside country-level commercial departments. negotiate spot ocean freight export rates and local charges in line with regional team guidelines and supplier agreements, supporting product strategy as defined by trade managers, regional and commercial managers. what we would like you to bring bachelor's degree in international business or a related field. commercial experience in freight forwarding and logistics services. intermediate proficiency in english, with...
**about placer.ai**: placer.ai is a fast-growing big data startup led by seasoned executives and repeat entrepreneurs who are building the world's first "google analytics for the physical world." placer.ai's platform provides instant visibility into any property in the u.s., presenting accurate details about visitation patterns and demographic breakdowns of visitors. placer.ai's customers can see where visitors have been before, where they go afterwards, where they typically go for sports, entertainment, groceries, etc., and what their interests are. placer.ai's a.i.based saas platform replaces archaic solutions such as manual surveys, installed cameras and other people-counting systems, creating a blue ocean market of more than $100b. placer.ai has grown 3x year-over-year for the past 3 years, counting more than 1000 paying customers across a range of industries, including 2 of the world's top-10 retailers, 2 of the top-10 cpg firms worldwide, a world's top hospitality firm, 2 of the world's top-10 commercial real estate (cre) firms and 2 of the world's top multinational asset managers and hedge funds. placer.ai has just raised $100m for unicorn ($1b+) valuation in series c funding. **summary**: the solutions engineering analyst (se analyst) position at placer.ai is a strategic role where you will have the chance to make a real impact on our sales efforts and our customers' satisfaction. you will support sr. solutions engineers in identifying the complex needs of customers and prospects and designing and delivering custom analyses using placer.ai's unparalleled mobil...
Vice president of advisor success & sales vice president of advisor success & sales 5 days ago be among the first 25 applicants veltm tours is the modern host agency for luxury travel across the indian ocean and asia–pacific. we’ve redefined what it means to build a location-independent travel business. our next-generation platform delivers a complete agency-in-a-box —combining proprietary ai technology, immersive cohort training, a vibrant global community, and white-glove supplier access—so that anyone with a passion for travel can build a thriving, commission-only career. a) our mission: enable 500,000 travel entrepreneurs to turn wanderlust into wealth—on their terms. full-time. part-time. anytime. b) what sets us apart: best-in-class training – live bootcamps, peer cohorts, and advanced micro-courses that turn rookies into experts—and experts into rainmakers. unified advisor workspace – one login for quoting, booking, crm, payments, and marketing—purpose-built to reduce tech fatigue and boost speed-to-quote, so advisors focus on delighting clients, not juggling tools. vibrant global community – active chapters in montreal, delhi, and washington d.c. to foster collaboration, mentorship, and shared learning. premium supplier partnerships – direct partnerships with top 5-star hoteliers and leading dmcs unlock upgrades, perks, and exclusive inventory that ensure industry-leading commissions for our advisors and inspire awe in our clients. founded in 2024 by travel-tech veterans, veltm has a full-time staff across four continents, posts double-digit month-over-month booking...
Estamos en la búsqueda para nuestro equipo de trabajo, personal con experiencia mínima de 1 año para desempeñar el cargo de auxiliar contable. formación académica: técnica/tecnología en contabilidad o carreras afines. funciones específicas: - registrar las transacciones financieras diarias en los libros contables, como el libro diario - asegurarse de que todas las transacciones estén respaldadas por documentación adecuada, como facturas, recibos, órdenes de compra y otros registros financieros (causaciones y egresos) - conciliación bancaria -revisión de cajas -conocimiento en nomina -manejo del puc y conocimiento de las cuentas conocimientos: - office (word, excel, ). - software contable libre gestión....
**company description** pressex logistics is a local logistics company based in bogota, d.c. that offers global services. we specialize in delivering integrated solutions across the supply chain in venezuela and colombia. our services include international air and ocean freight forwarding, supply chain management solutions, and customs brokerage services with a focus on strict compliance processes. **role description** this is a full-time on-site role for a finance and administrator supervisor at pressex logistics located in bogota, d.c. the finance and administrator supervisor will be responsible for managing daily financial operations, overseeing financial planning and analysis, coordinating with other departments, and ensuring compliance with financial regulations. they will also be responsible for communication and collaboration with internal and external stakeholders. **qualifications** - financial planning and analytical skills - experience in finance and accounting - human resources - excellent communication and interpersonal skills - strong attention to detail - ability to multitask and prioritize tasks effectively - proficiency in financial software and ms office - knowledge of financial regulations and compliance - bachelor's degree in finance, accounting, or related field - professional certification (contador publico) is a must tipo de puesto: tiempo completo lugar de trabajo: empleo presencial...
**key responsibilities**: - support marketing and communications efforts at both girl power talk & blue ocean global technology - learn leadership and develop communication skills under the mentorship of girl power talk's ceo rachita sharma and blue ocean global technology's ceo sameer somal - work on the research of industry trends and make intelligent recommendations on strategic brand-building efforts - identify trends and insights for specific clients based in the united states, canada, and europe - interact with strategic partners in public relations directly - brainstorm new and creative growth strategies. - learn leadership and develop communication skills. - work and thrive in a fast-paced environment, and master diverse skills. - work on research and analysis. - identify trends and insights, and optimize spend and performance based on the insights. **skills required**: - english proficiency (spoken) - english proficiency (written) - digital marketing **salary**: $400 - $450 per month ability to commute/relocate: - colombia, huila: reliably commute or planning to relocate before starting work (preferred)...
**company description** “we’re not in the shipping business; we’re in the information business” -peter rose, expeditors founder as a fortune 500 company, expeditors employs more than 18,000 trained professionals in a worldwide network of over 300 locations across six continents. expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. our services include the consolidation and forwarding of air or ocean freight, customs brokerage, vendor consolidation, cargo insurance, time-definite transportation, order management, warehousing, distribution and customized logistics solutions. expeditors is headquartered in seattle, washington. to further develop the air product in the marketplace through focus on operations, finances, sales, people, systems, and culture in adherence to the company’s policy and procedures. **tasks and duties** this section lists job-specific tasks and duties, such as the ones listed below, that are completed on a regular basis by the employee as noted in the air operational performance standards. - support product with checking local charges and agreement quotes to ensure we minimize potential branch losses. - have thorough knowledge of the air product including breakbulk, gateway & pricing knowledge. - plan and support with huddles and monthly meetings to discuss market intelligence and delegate workloads within the team. - take an active role in the transition of new business/ updates to existing business. - grow department revenue in line with...
**description**: **talentek by hubtek** is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. we support companies through our **talent and technology** services. we have been impacting the world **since 2018** and we want to keep pushing ourselves to become the brightest minds in our field and better serve our customers. our** modern offices** provide different amenities such as casual attire and free beverages. additionally, our **benefits **include a health plan, gym membership, well-being platform, digital gift cards, or home medical services. as a **logistics operations support**, you will analyze, interpret data, and provide logistics information to aid cost-effective, efficient, timely, and high-quality logistics solutions. **some of your responsibilities are but are not limited to**: - monitor and track ocean and air shipments, ensuring timely updates on their status and location. - provide customer service, responding to inquiries related to shipment status and other logistics concerns. - managed accurate data entry for shipment details and customer information. - offered helpdesk support, addressing customer issues and providing solutions to ensure smooth transportation processes. **requirements**: **what would help you succeed**: - believe and love what you do. - detail orientation and accuracy. - ability to multi-task. - sense of urgency and punctuality. - stable, reliable and responsible. **minimum requi...
Únete a foreach y forma parte de la transformación digital somos una startup con grandes ambiciones de crecimiento. nos especializamos en diseñar y desarrollar software y soluciones tecnológicas a medida, en base a las necesidades específicas de cada cliente, con el objetivo foco en la calidad y el servicio al cliente. estamos en la búsqueda de un/a desarrollador fullstack semi senior para unirse a un equipo dinámico en una empresa especializada en el desarrollo de software a medida que incluye tanto aplicaciones web, aplicaciones móviles y servicios web. objetivo del cargo: desarrollar e implementar soluciones de software a medida para empresas de diversas industrias, abarcando desde el levantamiento funcional hasta la entrega y mantenimiento del producto. el rol asegura la integración eficiente entre frontend y backend, aplicando buenas prácticas, optimización del rendimiento y garantizando productos escalables y alineados con las necesidades del cliente. **requisitos**: experiência: 2 a 5 años en roles similares. formación académica: ingeniería informática o carreras afines. se considerarán personas con formación técnica o bootcamps. stack tecnológico:lenguajes: javascript (es6+), typescript frameworks: react, node.js, express bases de datos: sql (postgresql, mysql, entre otras.) control de versiones: git (manejo de repositorios y flujos de trabajo como gitflow) ui: conocimiento en librerías de ui como material ui, chakra ui, entre otras gestión de proyectos: herramientas como clickup para la planificación y seguimiento de tareas. deseablesframew...
It's more than a job when you work in freight logistics and operations at kuehne+nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. but that is not all. your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. at kuehne+nagel, our contribution counts in more ways than we imagine. the trade development manager is responsible for jointly analyzing market strategies with the commercial department to drive sales growth and expand market share within the andean cluster. how you create impact - maintain active communication with the regional tlm team to ensure timely rate negotiations, responses to rate requests, and rate availability on designated platforms. - conduct detailed analysis of cargo statistics (bo), monitoring volumes and supplier commitments to support decision-making and justification to trade managers and regional managers. - evaluate the local and international maritime market, identifying trends, opportunities, and volume shifts to inform strategic planning alongside country-level commercial departments. - negotiate spot ocean freight export rates and local charges in line with regional team guidelines and supplier agreements, supporting product strategy as defined by trade managers, regional and commercial managers. what we would like you to bring - bachelor's degree in international business or a related field. - commercial experience in freight forwarding and logistics services. - intermediate proficie...
It's more than a job when you work in freight logistics and operations at kuehne+nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. but that is not all. your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. at kuehne+nagel, our contribution counts in more ways than we imagine. the trade development manager is responsible for jointly analyzing market strategies with the commercial department to drive sales growth and expand market share within the andean cluster. how you create impact - maintain active communication with the regional tlm team to ensure timely rate negotiations, responses to rate requests, and rate availability on designated platforms. - conduct detailed analysis of cargo statistics (bo), monitoring volumes and supplier commitments to support decision-making and justification to trade managers and regional managers. - evaluate the local and international maritime market, identifying trends, opportunities, and volume shifts to inform strategic planning alongside country-level commercial departments. - negotiate spot ocean freight export rates and local charges in line with regional team guidelines and supplier agreements, supporting product strategy as defined by trade managers, regional and commercial managers. what we would like you to bring - bachelor's degree in international business or a related field. - commercial experience in freight forwarding and logistics services. - intermediate proficie...
Job title: trilingual ocean freight forwarder about the role: the agent plays a vital role in ensuring seamless and efficient shipment management within their designated country. this position is focused on proactive customer engagement and serves as a liaison between customers and our network to enhance the customer experience. key responsibilities: • respond to customers consistently and confidently by providing accurate information regarding shipment status and tracking, documentation requirements, transit time, and prices via phone calls and emails. • possess comprehensive ocean operational knowledge covering shipment creation, tracking, and delivery at destination. • enhance service experience by exercising professionalism and empathy when dealing with each individual customer's varying needs and demands. • effectively communicate with colleagues within our network, emphasizing a sense of urgency on behalf of the customer. • meet all commitments to customers in terms of follow-up/ongoing communication. • coordinate with operations for booking/schedule/pre-alerts, validate, and share details with the customer. • resolve exceptions and send proactive updates to the customer. • accept customer requests for quotations and forward them to the quotations team for processing, passing leads to sales. • record and resolve customer complaints or assign tasks to other functions. • possess in-depth knowledge of freight forwarding terms, including incoterms, and be well-versed in connecting locally to offer the best solutions to end customers. required skills and qua...
Our organization is seeking a skilled logistics professional to supervise the movement of goods across various modes, including air, ocean, land, and hazardous materials. this role involves overseeing the entire logistics process cycle, ensuring compliance with local and international regulations. key responsibilities: - supervise a team responsible for organizing movements of goods - oversee the complete logistics process cycle, including execution of proper documentation for domestic and international movement - manage the preparation and planning for movements in all modes - understand and coordinate the pre-inspection process - review performance of lanes and service levels, identifying areas for improvement - negotiate with logistics service providers to achieve long-term goals - develop and analyze requests for proposals (rfps) - understand contracts and incoterms - develop and implement logistics strategies in line with area and region initiatives requirements: - completion of an undergraduate degree in supply chain, logistics, engineering, or it - 5 years of experience in related field of logistics with all transport modes (ocean, air, and land) to include hazardous cargo movements - knowledge of hazardous movements preferred qualifications: - equal opportunity employer - employment decisions made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation loc...
The agent plays a crucial role in ensuring the smooth and efficient management of shipments within their assigned country. this role is dedicated to proactive customer engagement and serves as a bridge between customers and the dhl network to enhance the customer experience. key responsibilities: · respond to customers consistently and confidently by providing accurate information in areas such as shipment status and tracking, documentation requirements, transit time and prices (trough phone calls and emails as required) · ocean operational knowledge covering shipment creation, track and trace and delivery at destination. · enhance service experience in dhl by exercising professionalism and empathy when dealing with each individual customer's varying needs and demands · effectively communicates with dhl network colleagues with focus on stressing a sense of urgency on behalf of the customer · meet all commitments to the customers in terms of follow-up/ongoing communication · follow up with dgf operations for booking/schedule/pre-alerts. validate and share details with the customer · exception coordination/resolution with dgf operations & simultaneously send proactive updates to the customer · accept customer requests for quotations and send them to the quotations team for processing. passes on leads to sales · record any customer complaints; solves customer complaints or assigns tasks to other functions · well versed with freight forwarding terms specially incoterms and ways to connect locally to offer best solution to end customer. skills / requirements: - ro...
It's more than a job when you work in freight logistics and operations at kuehne+nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. but that is not all. your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. at kuehne+nagel, our contribution counts in more ways than we imagine. the trade development manager is responsible for jointly analyzing market strategies with the commercial department to drive sales growth and expand market share within the andean cluster. how you create impact maintain active communication with the regional tlm team to ensure timely rate negotiations, responses to rate requests, and rate availability on designated platforms.conduct detailed analysis of cargo statistics (bo), monitoring volumes and supplier commitments to support decision-making and justification to trade managers and regional managers.evaluate the local and international maritime market, identifying trends, opportunities, and volume shifts to inform strategic planning alongside country-level commercial departments.negotiate spot ocean freight export rates and local charges in line with regional team guidelines and supplier agreements, supporting product strategy as defined by trade managers, regional and commercial managers. what we would like you to bring bachelor's degree in international business or a related field.commercial experience in freight forwarding and logistics services.intermediate proficiency in english, with ...
About ingredion: join ingredion , where innovation impacts lives worldwide ! without even realizing it, you've experienced our work in your favorite chocolate, your pet's food, the paper you write on , and your everyday snacks . as a global powerhouse across more than 60 industries, we harness the potential of natural ingredients to transform lives. whether you're just starting your career or bringing years of experience , there's a place for you here to make a real difference . be part of our team that values a wide range of perspectives and is committed to shaping a better world with every product we create . businesslocation: caliworkplace type: on siteas a agricultural sourcing professional you will identify, research, evaluate and select suppliers that meet the global organisation's standards of price, quality, timing, and reliability of supply and provide analytical support services for the global procurement initiatives and projects.what you will do:strategic planning: responsible for building different reports such as goal, le, lf, corn variance, margin call and others, helping to project the monthly corn cost and deliver key information for our stakeholders.market and competitive intelligence: responsible for building logistics' and corn reports. also responsible for understanding how the market is behaving and what is happening in terms of futures, basis and ocean freight.operations and execution: building and centralizing information related to suppliers, audits and internal processes.corn inventory: consolidate corn inventories for perú and colombia.agri p...
It's more than a job when you work in freight logistics and operations at kuehne+nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. but that is not all. your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. at kuehne+nagel, our contribution counts in more ways than we imagine. the trade development manager is responsible for jointly analyzing market strategies with the commercial department to drive sales growth and expand market share within the andean cluster. how you create impact maintain active communication with the regional tlm team to ensure timely rate negotiations, responses to rate requests, and rate availability on designated platforms.conduct detailed analysis of cargo statistics (bo), monitoring volumes and supplier commitments to support decision-making and justification to trade managers and regional managers.evaluate the local and international maritime market, identifying trends, opportunities, and volume shifts to inform strategic planning alongside country-level commercial departments.negotiate spot ocean freight export rates and local charges in line with regional team guidelines and supplier agreements, supporting product strategy as defined by trade managers, regional and commercial managers. what we would like you to bring bachelor's degree in international business or a related field.commercial experience in freight forwarding and logistics services.intermediate proficiency in english, with ...
Living data 2025 - the call for sessions is open. submit yours today!december 26, 2024 - obis data living data 2025the living data 2025 conference , taking place on october 21-24 in bogotá, colombia, will bring together four leading biodiversity networks: tdwg , gbif , obis , and geo bon. under the theme "united information driving transformation," the event will explore how integrated biodiversity and geological data can address global challenges and support informed decision-making.focusing on open data, data integration, biodiversity data application, and community engagement, the conference will highlight advancements in data standards, workflows, and technologies. participants will engage with practical tools, analyze ecological trends, and explore ways to integrate diverse knowledge systems, including indigenous and local expertise. living data 2025 aims to strengthen collaboration, build capacity, and expand equitable access to data and tools, supporting biodiversity monitoring and management. #j-18808-ljbffr...
Logistics manager we are seeking a skilled logistics manager to join our team at halliburton. as a key member of our supply chain, you will oversee the organization and execution of logistics operations for air, ocean, land, and hazardous goods. key responsibilities: - supervise a team of logistics professionals to ensure compliance with local and international laws and regulations. - coordinate the complete logistics process cycle, including documentation for domestic and international movements. - negotiate with logistics service providers to achieve long-term goals and sustainable competitive advantage. - develop and analyze request for proposals (rfps) and understand contracts and incoterms. requirements: - 5+ years of experience in logistics with all transport modes (ocean, air, and land) including hazardous cargo movements. - undergraduate degree in supply chain, logistics, engineering, or it preferred. - knowledge of hazardous movements and certifications such as iata, imdg, and cfr49 may be required based on scope of work. about halliburton: halliburton is an equal opportunity employer. we are committed to creating an inclusive environment where everyone can thrive....
Title: specialist sls (cps – country pricing support) location: gsc bog in this role you will analyze and recommend appropriate pricing for dhl ocean freight product by conducting market analysis, best port options, profitability analysis, and revenue simulations. key responsibilities: - create market competitive pricing solutions including lcl, inlands, fcl as needed - formulate timely, competitive, and accurate responses to global rfqs and local pricing requests. - self-audit to ensure that all pricing responses have been completed timely, correctly and error free - manage and update pricing for existing customers - provide pricing for sales growth on country level, support and follow up with sales - ensure adequate opportunity prioritization, pricing, routing and solution design (timely and quality wise) in alignment with sales skills / requirements: - professionals/students in industrial engineering, business administration, international business or similar occupations. - minimum 2 years of experience in ocean pricing - in-depth knowledge of ocean freight forwarding business and understanding of supply chain logistics - experience creating and managing all aspects of rfp’s - exceptional prioritization and organizational skills - good level of ms excel and other ms office tools. - fluent communication in english (verbal and written). - customer service and communication skills. - teamwork and autonomy #j-18808-ljbffr...
Estamos en la búsqueda para nuestro equipo de trabajo, personal con experiencia mínima de 1 año para desempeñar el cargo de auxiliar contable. formación académica: técnica/tecnología en contabilidad o carreras afines. funciones específicas: - registrar las transacciones financieras diarias en los libros contables, como el libro diario - asegurarse de que todas las transacciones estén respaldadas por documentación adecuada, como facturas, recibos, órdenes de compra y otros registros financieros (causaciones y egresos) - conciliación bancaria -revisión de cajas -conocimiento en nomina -manejo del puc y conocimiento de las cuentas conocimientos: - office (word, excel, ). - software contable libre gestión....
**job description**: **shift 7 am to 5 pm cst** **responsabilities**: assist in the coordination and tracking of ocean freight shipments. prepare and process shipping documents, including bills of lading, invoices, and customs declarations. communicate with carriers, suppliers, and customers to ensure timely and accurate delivery of goods. maintain and update shipment records in the logistics management system. handle customer inquiries and provide updates on shipment status. support the logistics team with administrative tasks such as scheduling, filing, and data entry. monitor and ensure compliance with international shipping regulations and company policies. assist in resolving any issues or discrepancies related to shipments. prepare reports and presentations for management as needed. **skills and qualifications - hard and soft skills**: high school diploma or equivalent; additional certification in logistics or supply chain management is a plus. proven experience as an administrative assistant, preferably in ocean logistics or freight forwarding. strong organizational and multitasking skills. excellent communication and interpersonal abilities. proficiency in microsoft office suite (word, excel, powerpoint). familiarity with logistics management software and tools. attention to detail and problem-solving skills. ability to work independently and as part of a team tipo de puesto: tiempo completo pregunta(s) de postulación: - do you have experience in ocean logistics or freight forwarding? - do you have proven experience as administrative assistant ? idiom...
**title: specialist ofr (**freight forwarding**)** **location: gsc bog** the agent plays a crucial role in ensuring the smooth and efficient management of shipments within their assigned country. this role is dedicated to proactive customer engagement and serves as a bridge between customers and the dhl network to enhance the customer experience. **key responsibilities**: - ocean operational knowledge covering shipment creation, track and trace and delivery at destination. - enhance service experience in dhl by exercising professionalism and empathy when dealing with each individual customer's varying needs and demands - effectively communicates with dhl network colleagues with focus on stressing a sense of urgency on behalf of the customer - meet all commitments to the customers in terms of follow-up/ongoing communication - follow up with dgf operations for booking/schedule/pre-alerts. validate and share details with the customer - exception coordination/resolution with dgf operations & simultaneously send proactive updates to the customer - accept customer requests for quotations and send them to the quotations team for processing. passes on leads to sales - record any customer complaints; solves customer complaints or assigns tasks to other functions - well versed with freight forwarding terms specially incoterms and ways to connect locally to offer best solution to end customer. **skills / requirements**: *** - rofessionals in industrial engineering, international business, or related fields - minimum of 1 year in freight forwarding - excellent ver...
Title: specialist ofr (freight forwarding)location: gsc bogthe agent plays a crucial role in ensuring the smooth and efficient management of shipments within their assigned country. this role is dedicated to proactive customer engagement and serves as a bridge between customers and the dhl network to enhance the customer experience.key responsibilities:respond to customers consistently and confidently by providing accurate information in areas such as shipment status and tracking, documentation requirements, transit time and prices (through phone calls and emails as required).ocean operational knowledge covering shipment creation, track and trace and delivery at destination.enhance service experience in dhl by exercising professionalism and empathy when dealing with each individual customer's varying needs and demands.effectively communicate with dhl network colleagues with focus on stressing a sense of urgency on behalf of the customer.meet all commitments to the customers in terms of follow-up/ongoing communication.follow up with dgf operations for booking/schedule/pre-alerts. validate and share details with the customer.exception coordination/resolution with dgf operations & simultaneously send proactive updates to the customer.accept customer requests for quotations and send them to the quotations team for processing. pass leads to sales.record any customer complaints; solve customer complaints or assign tasks to other functions.well versed with freight forwarding terms especially incoterms and ways to connect locally to offer best solution to end customer.skills / r...
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Title: specialist sls (cps – country pricing support) location: gsc bog in this role you will analyze and recommend appropriate pricing for dhl ocean freight product by conducting market analysis, best port options, profitability analysis, and revenu...
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