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RETAIL SERVICE AGENT

Involves the completion of administrative tasks and coordination related to front-line operations, including data entry, ramp activities, sort activities, trace activities, dispatch activities, and local customer service. while operational tasks may ...


HINDI SPEAKING REACTIVATION SALES AGENT

We are enteractive, a service provider in the online gambling (igaming) industry. we are the industry leader and the experts in player reactivation. be it online casino or sportsbook, we know how to reactivate players and increase their retention and...


S211 | PAYROLL SPECIALIST - AMERICAS

**about us** velocity global is one of the fastest-growing companies in the world and hands down one of the greatest places to work from anywhere. we accelerate the future of work beyond borders. our global work platform simplifies the employer and employee experience through cloud-based workforce management technology, personalized expertise, and unmatched scale. as the largest global employer of record (also known as international peo) in 185 countries and all 50 united states, more than 1,000 brands rely on velocity global to build global teams without the cost or complexity of setting up foreign legal entities or state registrations. the company offers additional services including independent contractor compliance to assess a workforce, and agent of record (aor) to streamline payments to contractors. velocity global was named a “leader” in global employer of record services by prominent analyst firm nelsonhall. founded in 2014, we have hundreds of employees across five continents. *** we are looking for a **payroll specialist - americas **to join our growing payroll team. this position is remote-based. this full-time position will be responsible for supporting all our global client service teams by assisting with payroll administration and best practices. this individual will report to our regional payroll manager. **responsibilities** - execute payroll function for all internal and supported employees in america's region - assist in multi-country payroll and benefits administration - ensure accuracy and timeliness of all data reporting and payroll transacti...


HEAD OF ANALYTICS - REMOTE COLOMBIA - [VL-723]

**description**: **hubtek** is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. we support companies through our **talent, technology, and training **services. we have been impacting the world **since 2018** and we want to keep pushing ourselves to become the brightest minds in our field and better serve our customers. some of our **benefits **are health club membership, exercise plan, nutritional plan or home medical services. as a **head of analytics**, you will build and manage the analytics' team, guide the work across a wide area of responsibilities, drive technology requirements and investments that make analytics a strategic weapon for the company, and interface with other groups. **some of your responsibilities are but are not limited to**: - user segmentation. best practices for a/b testing, consistent analysis of results and cataloguing of what we learn. continuing to dig deeper into the drivers for performance. making sure that we have a really solid understanding of and control over our core financial engine. - business intelligence tooling, etl infrastructure, client-side tracking instrumentation, unified view of customer data across tools and services used by the business. - user research to understand the emotions and motivations behind user behavior. financial planning and analysis to make sure that the entire company is aligned on goals and how to drive towards them. - data engineering to be sure that analyti...


LS569 | CUSTOMER SERVICE REPRESENTATIVE (SCHEDULER, ONSITE)

**vip medical group**, one of our top experts in vein disease and pain management is looking for **scheduling coordinators** to join our team! we specialize in pain management and vascular procedures. our main goal is to always provide the best level of care and compassion to individuals who are being treated. **what you'll do** - answer incoming new patient scheduling phone calls, verify insurance and schedule on provider schedules. - obtain notes and imaging for new patients to add to patient charts from previous treating providers, prior to the scheduled appointment. - monitor incoming faxes daily to upload patient documents to charts and send daily reports of what has been uploaded. - manage “fast-track” patient referrals those referred by providers for specific procedures. so instead of scheduling a new patient visit, he/she will be scheduling a procedure in the operating room as the initial visit. - ensure that referring provider has sent notes for medical necessity for us to complete pre-cert/prior authorization for the procedure. - check insurance benefits and eligibility **what you'll bring to the team** - proven work experience as csr, support agent, or similar roles. - hands-on experience with crm software & google suite (gsheets in particular). - excellent organizational and multitasking skills. - a team player with a high level of dedication and a goal-driven attitude. - ability to work under deadlines. - advanced to native proficiency in english (written, spoken, comprehension) **we offer you** - opportunities to work in a fast-paced startup...


LIDER DE GESTIÓN ZV995

**bring your passion and energy to our growing team. we're hiring!** **travel agent lead (remote)** - full time, location_ **as a travel agent lead, you will** - expertly use the appropriate bcd travel tools and systems to complete requests - search and confirm travel reservations for the customer - appropriately guide and provide consultation to the customer - respond to requests accurately and completely - actively support other team members within and across teams **about you** - relevant experience in the corporate travel management industry - advanced skills on travel industry system gds sabre or amadeus - experience booking international and domestic corporate travel - ability to identify errors and provide solutions **about us** we're a market leader in travel management: we help people and companies travel smart and achieve more, and our clients include some of the world's best-known and most innovative business and consumer brands. we operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). we're committed to sustainability and to driving success for our customers, our business and ourselves. learn more about bcd travel. **your life at bcd** working at bcd means connecting, collaborating and celebrating. you'll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. but don't just take our word for it! hear why people join bcd and more about the great perks of life at b...


[S377] - VIRTUAL SALES EXECUTIVE

Are you considering a career as a work-from-home sales agent or looking to advance in your current role? discover how to become a successful virtual sales executive, the essential skills required, and strategies for career advancement and increased earning potential. - **please send your resume in english**: - **please do not apply if you are currently employed or working freelance for a client as your application will be rejected.**: - **$4 per hour | weekly pay plus commission rewards** **responsibilities**: - source sales opportunities through outbound cold calls and follow up with every prospect to advance the sales process. - introduce products via outbound calls by addressing customer needs, communicating value, and building trust with prospective clients. - handle objections and provide effective rebuttals to close deals. - meet key performance indicators (kpis) and metrics for calls and customer engagement. - achieve the minimum weekly sales quota and actively contribute to future sales through proactive and dedicated efforts. - maintain detailed records of calls and sales, capturing valuable information. **does this look like you?**: - possess an irresistible character, charm, and relentless drive for success. - resilient in the face of rejection and continuously seeking to learn and improve their sales skills. - capable of making a minimum of 200 calls per day, with provided leads. - good command of the english and spanish languages and a collaborative team player. - personal work equipment: desktop computer with a camera or a laptop computer...


[IQ-294] - BUSINESS DEVELOPMENT REPRESENTATIVE - LATAM REMOTE

We are looking for a business development representative (bdr) to increase the qualified pipeline of new opportunities for our software solution targeted at real estate brokers. the bdr should be a self-starter with a track record of successful lead follow-up and sales development experience at multiple executive levels. **responsibilities include**: - achieve a goal of creating 25 to 30 sals (sales accepted leads) per month - complete 100 dials and 150 crm activities per day - build lists of potential prospects to contact, educate, and qualify leads to create opportunities. - keep abreast of the industry and technologies to ensure you are a trusted resource to real estate brokerage prospects and customers about growing their business by streamlining their agent recruiting and retention. - follow the established qualification process and consistently use crm to document prospect interaction, ensuring efficient lead management. - develop and maintain daily plans to maximize phone time and adhere to metrics. - research and navigate business websites for key information - provide feedback on the development and optimization of crm outreach campaigns **qualifications** you align with our core values: - service the customer above all else - do the right thing - even when it hurts - hungry for achievement - coachable team player - innovative problem solver **role-based qualifications**: - near native english fluency with excellent written english skills to sell to customers in the us and canada - be humble, hungry, and sharp - minimum of 3+ years of lea...


VA LEGAL ASSISTANT | E291

**va legal assistant** **rob levine & associates** rob levine & associates is seeking a full-time legal assistant to join its growing va disability team. a va case manager plays a crucial role as the experienced administrative support staff to the va attorney or agent in their respective pod. **responsibilities** - assisting attorneys with intake evaluation, including interviews of prospective clients - research to verify military events and environmental exposures - submitting various correspondence to the department of veterans' affairs (the "va"), including appeals containing substantive arguments and evidence - drafting evidence development plans in support of clients’ cases - providing comprehensive case updates to clients as a primary point-of-contact **qualifications** - +1 year of experience as a va pod legal assistant - must be able to successfully complete and pass each phase of our in-house training program - strong organizational skills and attention to detail. - ability to work independently and collaboratively in a fast-paced environment....


SENIOR DATABASE ADMINISTRATOR (L653)

**company description** nielsen brandbank’s database estate consists of sql server databases in several different environments, hosted in microsoft azure. the database administrator will be responsible for providing support for multiple database platforms across different environments. areas of focus will consist of: maintaining performance; incident investigation; configuration and administration; integrity and high-availability. - contribute to the sql database roadmap and strategy for the adoption of cloud technologies. - maintain the integrity and performance of all database platforms across all environments through regular maintenance and monitoring. - ensure backup procedures are in place and available for disaster recovery procedures. - maintain the high-availability and disaster recovery (hadr) systems including performing failover and failback. - provide administration and support for areas surrounding security, sql agent jobs, ssis packages. - provide consultancy and code reviews to other areas of the it department regarding database design and performance whilst adhering to industry-standard best practices and community recommendations. - support and deliver database related code deployments across all platforms and environments for other it teams. - ensuring adherence to principle of least privilege with regards to security and access permissions in all environments. - provide continual performance tuning and optimisation ideas/solution with relevant information/understanding to support them. - govern and control database source control policies and a...


XT-983 - CUSTOMER SERVICE AGENT

**¿quieres hacer parte del mejor equipo de trabajo?** empresa del sector privado aeronáutica de carga solicita customer service agent técnico y/o tecnólogo o profesional en administración o carreras similares (comercio exterior o negocios internacionales recién egresado). mujer o hombre entre 25 a 45 años. para trabajar de lunes a viernes de 7:30 a 5: 30 pm y los sábados medio día, (ingles básico), contrato directamente con la compañía, fijo de 3 meses, salario a convenir con prestaciones de ley, se brinda estabilidad laboral y un excelente clima laboral, debe realizar las siguientes funciones: 1. efectuar las cotizaciones realizadas por los clientes. 2. ejecutar el seguimiento a las cotizaciones realizadas, midiendo su efectividad. 3. garantizar el volumen de los vuelos asignados. 4. gestionar las solicitudes de pre-reclamos y reclamos, ingresando la información a la matriz prqsf. 5. controlar las reservas. 6. actualización de la base de datos. 7. reportar al área de facturación la venta de cada vuelo. 9. tener disponibilidad de tiempo las 24 horas. brindado la información efectiva y veraz al cliente. **(preferiblemente vivir cerca a fontibón o lugares aledaños)** **si cumples con el perfil - postulate y haz parte de esta excelente compaÑia.** tipo de puesto: tiempo completo...


CUSTOMER SERVICE ANALYST - [A-845]

Job summary: the customer service analyst will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting auxis managed services and customer service clients to ensure high levels of customer satisfaction and productivity. **responsibilities**: - answer customer calls regarding client services (passports and visas) - meet all agent kpi’s including call efficiency, quality, quantity and nps customer satisfaction scores. - treat people with respect under all circumstances, instill trust in others, and uphold the values of the organization. - walk customers through the process and educate them on the requirements. - educate customers on timeframes and checklist processes, outlining key components to ensure timely release of passport. - resolve customer concerns through a one call resolution vision. - listen carefully to our customers to ensure appropriate responses. - tactfully handle upset customers with empathy. - mirror service offerings to travel needs - offer upgrades/downgrades appropriately. - communicate with customers inside and/or outside the company where considerable resourcefulness, tact and procedural knowledge are required. - input all concerns or suggestions for company follow-up, as well as survey responses. - adhere to department guidelines when servicing our customers. - complete the necessary follow-up actions to notify the appropriate departments of problems that could impact customer satisfaction. - transfer calls to appropriate department. - assist other depart...


(FMY-53) | SUPPORT AGENT-28

¡oye, es hora de que te unas a nosotros para mostrarle al mundo que somos la empresa que está cambiando paradigmas, donde revolucionamos las horas, los minutos y los segundos! ¿quieres saber por qué rappi? - ️ vemos oportunidades donde otros ven problemas; - ️ vemos cercania donde otros ven distancia; - ️ vemos adrenalina donde otros ven presión. Únete a un equipo donde todos somos capaces de todo, donde todos tenemos las mismas oportunidades, sin importar género, raza, orientación sexual, religión, nacionalidad, edad, discapacidad, formación o experiência. ¿te ha gustado lo que has leído hasta ahora? descubre cómo entregarás magia junto con nosotros a través de tu misión rappi revisa cómo impactarás nuestro ecosistema: brindar un servicio excepcional al cliente, adaptándonos a las necesidades específicas de los clientes de nuestros restaurantes. como parte de rappi, serás responsable de: - atención personalizada: brindar un servicio excepcional al cliente, adaptándonos a las necesidades específicas de los clientes de nuestros restaurantes.- - resolución de problemas: diagnosticar y resolver problemas técnicos y operativos que puedan surgir en los restaurantes.- - asesoramiento profesional: brindar orientación y asesoramiento a los clientes sobre el menú, promociones, procesos de pedido y cualquier otra consulta que puedan tener.- - gestión de quejas: atender las quejas e inquietudes de los clientes de manera integral y efectiva.- - coordinación interna: colaborar estrechamente con equipos internos para resolver problemas complejos y garantizar que los cl...


(X-529) - ASSISTANT OPERATIONS MANAGER - ENERCARE

**why join contactpoint360?** at contactpoint360, we think differently. we believe in putting employees at the heart of everything we do, creating a culture where innovation and empathy are not just buzzwords, but a way of life. here, you won’t just be a coworker; you’ll be part of a team that redefines both employee and customer experiences. our coworkers are essential partners in delivering exceptional work and are also friends who support and uplift each other. we are one of the fastest-growing bpos in the world, and our secret is simple: it’s our people. we invest in our people and develop them into future leaders. did you know that 50% of contactpoint360’s leaders were promoted from within? our ceo’s journey, starting as a phone agent, reflects our commitment to genuine care for our people—it’s in our dna. join the #changemakers movement at contactpoint360, where your creativity and passion aren’t just welcomed—they’re essential. **duties**: a) ensure that supervisors understand and comply with all objectives, performance standards and call center policies. and policies of the call center. b) identify the root cause of the operation's major opportunities through the leadership academy methodology and processes. and leadership academy processes c) create action plans with specific goals and timelines directly related to improving behaviors in our interactions with our customers. improve the behaviors in our interactions with customers that will deliver the results. d) follow up on the day-to-day operation and the compliance of metrics related to the produ...


SALES AGENT $900 USD + PER MONTH BI960

Are you a fluent english speaker and ready to join a thriving company while working from home? fast growing company with tremendous room for personal and financial advancement. **requirements**: **fluent english speaking c-2 proficiency** **send resume in english** hungry for success !! we work days, nights, and weekends! must have a quiet home office without distractions solution driven critical thinker who can solve problems quickly and efficiently proficient with computers and software programs. **other**: transportation industry experience a plus. successful call center experience a plus. **job type: independent contractor** **computer monitoring software will be used.** **monday - saturday (11:00am - 08:00pm, 1 hour lunch).** $720 usd / monthy base pay (48 hrs. / week) + $200 + usd / monthly bonus pay ($200 guaranteed minimum bonus 1st 3 months) **we love bonuses! earn even more! no cap on bonus pay!** pay: $2,900,000 - $3,700,000 per month application question(s): - is your resume in english? (resume must be in english) **language**: - english (required)...


OPERATIONAL/ BACK OFFICE SUPPORT (REMOTE COLOMBIA) - LWA848

Position title: bilingual operational support language (s): all applicants must speak fluent english. any other language is a plus contract type: labor / indefinite terms equip. required: computer 8gb ram / windows 10 or later / internet speed 30 mb job start date: immediate location: 100% remote country: colombia hours: 8:00 am to 5:00 pm us cst monday to friday. flexible schedule based on business needs reports to: operational support manager **company overview** d&s; global solutions provides world-class order-to-cash solutions, leveraging proprietary technology and global delivery capabilities, to deliver frictionless customer experience and optimized client outcomes. d&s; global solutions was founded in 1997, headquarters: austin, tx. current clients include many of the most sophisticated service companies in technology, financial services, agriculture, and credit issuers, including several fortune 100 companies. d&s; teams are in north america, latam, emea and asia providing services into over 190 countries for our clients. the operational support conducts an interface within the operations team (collections / accounts receivable agent) and the client. **essential duties and responsibilities include the following**: - retrieve and save invoices and other documents received from clients - update the customer account to ensure the information is available representatives to review and utilize. - ensure new tickets are sent to the client in a timely manner - following up with the client on open tickets - maintain and update client folders to...


YM084 CUSTOMER DEVELOPER AGENT

**acerca de chiper** chiper es una startup tecnológica presente en colombia, méxico y próximamente en brasil. la plataforma ofrece productos de consumo masivo a precios directos desde fabricantes hasta negocios independientes como tiendas de barrio, licoreras, mini mercados, etc. nuestro propósito es crear puentes entre personas de ingresos medios y bajos que buscan mejores alternativas para comprar sus bienes de primera necesidad., sus necesidades y oportunidades de modelos tradicionales y obsoletos con tecnología, siempre pensando en ese usuario final y sus alternativas. nuestra inspiración es el comprador final que se abastece en estos negocios independientes. chiper nació como proyecto en 2018 y en 2019 se lanzó como empresa. hemos tenido un crecimiento acelerado y buscamos sumar a nuestro equipo emprendedores que sueñan con comerse el mundo, que disfrutan de un entorno de incertidumbre y cocreación. queremos personas que, ante todo, quieran ser los mejores en lo que hacen y también ayudar a sus compañeros a ser los mejores. **sé parte de un equipo en el que serás**: encargado de adquirir, retener, censar y desarrollar a todos los clientes que existan en la zona asignada, garantizando el entendimiento de la propuesta de valor y la autonomía del cliente en el uso de la aplicación. trabajo 100% en calle. **tus principales responsabilidades serán**: - garantizar el entendimiento de la propuesta de valor de chiper. - visitar todas las tiendas de la zona asignada. - generar vinculaciones de clientes potenciales. - realizar retención y fidelización de los client...


(V676) | CUSTOMER SERVICE AGENT

We’re looking for a customer service representative who is excited to work from home (100% remote), who will receive inbound and outbound calls, solve inquiries. as csr you must be great and confident on the phone in order to answer concerns, gather info, and be able to clarify any questions. for this, you must be able to work under pressure, handle stress and follow directions, being able to always reach the numbers. as csr you will: **duties and responsibilities**: - manage several amount of inbound/outbound calls in a professional manner. - identify people’ needs, clarify information, research issues and provide solutions. - gather and recollect information from the interested people in order to follow the flow of our process. **qualifications**: - fluent in english - available 40 hours per week starting immediately - experience in an outbound call center, inside sales experience, or related sales experience - adaptable and flexible, demonstrating abilities to work with process and information changes - ability to work independently or as an active member of a team **why we think this job is great**: - it’s a remote full-time, 100% remote position where you’ll work from home - you’ll have clear goals and the resources you need to deliver. how you execute and deliver is up to you **about us** bold business is a remote-first, global outsourced-solutions company with over $7b in service solutions over the past 25 years. our international team helps the world’s leading companies transform their ideas into bold impacts. from fortune 500 organizations...


DATA INTERN 2023-1 (2) | (QB-855)

Company description at publicis groupe, we are looking for a** data intern **fluent in english fluent in english to join our data analytics hub at publicis global delivery, our talent powerhouse, the global interconnected network that provide offshore & nearshore solutions for our partners - sister companies´ business worldwide. we are a never sleeps machine of creation that continuously grows and mutates to become a more efficient and collaborative system. a cross-media transformation agent, based in argentina, colombia, costa rica and mexico, that provides centralized expertise of all publicis global services' capabilities to enable consistent and standardized delivery across media, production, commerce, content, data & technology. **job description**: we are looking for our intern for the data area who will be in charge of supporting the processes and be responsible for: - contribute and collaborate cross-functionally in the idea generation, design and proposal of new and improved data insights; - make detailed reports and use dashboards to present reports of the different projects using data visualization tools. - work with key stakeholders to understand and clarify marketing strategies, ensure satisfaction and build trust; deliver a continuous stream of data-driven strategies, while ensuring relationships and positive performance feedback **qualifications**: **we’re looking for strong, impactful work experience, which typically includes**: - student with a 6-month internship guarantee. - english level b2. - excel intermediate-advanced - basic knowled...


U-88 | SALES ADMINISTRATIVE ASSISTANT

**about vibo capital**: vibo capital is a dynamic commercial real estate company committed to nurturing talent and fostering growth. join us and embark on a journey where you'll gain comprehensive knowledge and skills to thrive as a commercial real estate agent. whether you're an experienced professional or someone with the drive to succeed, our inclusive environment welcomes all. **job overview**: as a commercial real estate agent trainee at vibo capital, you'll have the opportunity to dive into the intricacies of the commercial real estate industry in the us. we provide a structured career path where you'll start by acquiring essential skills, progressing from data scraping and validating property information to mastering the art of cold calling and closing property deals. **key responsibilities**: - acquire hands-on experience in collecting and organizing property data. - develop skills in validating and ensuring the accuracy of property information. - open lines of communication with property owners through cold call outreach to establish appointments. - receive ongoing training in commercial real estate, enhancing your knowledge and refining your skills. - move up the ranks by gaining expertise in cold calling, managing rejection, and improving your overall commercial real estate proficiency. **qualifications**: - a competitive, confident, and resilient personality is key. your persuasive charm and positive attitude shine under pressure. - ** english c2 level or above.**: - ** we welcome individuals with a strong desire to succeed and a passion for t...


[T-110] - LEAD DEVOPS ENGINEER

**company description** amwell digitally empowers payers, providers and innovators, enabling an ecosystem of care that spans across in-person, virtual and automated care. amwell provides a leading hybrid care enablement platform in the united states and globally, connecting and enabling providers, payers, patients, and innovators to deliver greater access to more affordable, higher quality care. amwell believes that hybrid care delivery will transform healthcare. the company offers a single, comprehensive platform to support all digital health needs from urgent to acute and post-acute care, as well as chronic care management and healthy living. with nearly two decades of experience, amwell powers the hybrid care of more than 55 health plans, which collectively represent more than 90 million covered lives, and many of the nation’s largest health systems, representing over 2,000 hospitals, have access to amwell solutions. **brief overview**: we are seeking a dynamic lead devops engineer to spearhead our migration project to elastic cloud and ensure the operational readiness of our elk infrastructure. this role involves performing necessary upgrades, updating index templates, agents, helm charts, and observability pipelines to maintain optimal performance. key responsibilities include assessing current observability needs, identifying gaps, and developing actionable plans to enhance our systems. the lead devops will actively participate in and occasionally lead sprint cycle ceremonies, ensuring that the team’s work aligns with organizational goals. **core respon...


[N-101] - BILINGUAL CALL CENTER AGENT

**company overview**: bvp takes pride with excellent customer service! today, we serve some of the world's largest corporations, providing excellent customer service, and operational support 24/7/365. bvp employs over 400 professionally trained teammates globally and plans to continue to grow at over 30% each year. bvp's well-integrated technology solution allows for seamless integration and collaboration between north american and colombian teammates. our strong belief is that any work function that can be digitized, can, and eventually will be operated remotely. bvp, an essential service, is proudly serving other essential services making it recession proof and stable during all economic cycles. bvp colombia is headquartered in medellin. to learn more about our culture, kindly visit our website **about the opportunity**: if you are looking for a permanent long-term placement where you will have an opportunity to always see what the world will look like 10 years ahead, join our team today. taking part in one of the fastest-growing technology companies will enable you to work with a team that values harmony and collaboration. we are looking for positive individuals that can thrive in a fast-paced environment. our diverse customer base spans multiple industries and will provide you with an opportunity to gain a wide range of experiences. **responsibilities**: - provides excellent customer satisfaction to existing and potential clients - timely communication with stakeholders when there are issues they need help with - verbally communicate with people you see on...


CUSTOMER CARE AGENT (G-06)

Únete a nuestro equipo como: customer care agent en kushki, nos enorgullece ser líderes en la industria de pagos, impulsando el cambio y la innovación a través de soluciones que transforman los comercios. nuestro compromiso con la excelencia y la creatividad nos ha llevado a la vanguardia de nuestro campo, y buscamos constantemente talentos apasionados que deseen hacer una diferencia real en el mundo. para conocer las noticias más recientes puedes visitar nuestro blog:https://www.kushkipagos.com/blogo nuestra pagina:https://www.kushkipagos.com/ propósito del rol: desempeña un papel clave en la satisfacción y retención de clientes, asegurando un alto nivel de servicio y atención. responsable de cumplir con los acuerdos de nivel de servicio (sla), atiende solicitudes a través de diversos canales, realiza seguimiento de casos hasta su resolución y participa en reuniones con clientes. brinda soporte técnico de primer nivel, asegura disponibilidad 24/7 , y se compromete con estándares de calidad para mejorar continuamente la experiencia del cliente. funciones clave: - - cumplimiento de sla’s asignados: garantizar el cumplimiento de los acuerdos de nivel de servicio (sla) establecidos para cada cliente, asegurando tiempos de respuesta y resolución de problemas dentro de los límites acordados. atención de solicitudes por los canales asignados: gestionar y responder eficientemente a las consultas, solicitudes o problemas de los clientes a través de los canales designados, como llamadas entrantes, mensajes de whatsapp, correos electrónicos, entre otros. seguimiento a los ca...


[TF-309] LOAN PROCESSOR AGENT

Are you ready to dive into the heart of the mortgage lending world? we're seeking a dynamic loan processing superstar to join our team and make dreams come true, one loan at a time! you'll be the behind-the-scenes hero who ensures that our borrowers' dreams of homeownership become a reality. **requirements**: - advanced and fluid english (b2+ at least). - experience not needed. but yes for motivation to learn!! we offer: - commissions in usd - fixed schedule monday - friday / 8 - 5 or 10 - 7 - no inbound calls !! responsabilities: - validate applicant information by contacting employers, financial institutions, and other relevant sources. - ensure that all loan files comply with federal and state regulations, as well as institutional policies and procedures. - maintain effective communication with borrowers, loan officers, underwriters, and other stakeholders throughout the loan process. - coordinate the closing process with title companies, escrow officers, and attorneys. tipo de puesto: tiempo completo sueldo: $2.800.000 - $3.000.000 al mes pregunta(s) de postulación: - what's your english level on european escale? example: b2+ - this position needs that you learn a lot of terms and information. do you feel prepared?...


SENIOR DATA ANALYST | (MEG-965)

Company description at publicis groupe, we are looking for a senior data analyst fluent in english to join publicis global delivery, the outstanding platform that we created to become a global interconnected network and provide offshore & nearshore solutions for our partners - sister companies´ business worldwide. we are a never sleeps machine of creation that continuously grows and mutates to become a more efficient and collaborative system. a cross-media transformation agent, based in argentina, colombia, costa rica and mexico, that provides centralized expertise of all publicis global services' capabilities to enable consistent and standardized delivery across media, production, commerce, content, data & technology. **job description**: **what you’ll do**: while every engagement is unique, typical engagements require execution against the following tasks and deliverables: - manage data visualization tool for client reporting (through datorama) - work closely with multiple teams to develop reporting for analysis of trends and optimization of multi-channel media campaigns - develop a strong working knowledge of client’s data sources and maintain regular quality control checks of data for accurate reporting - track results and provide data interpretation using a variety of digital analytics tools and partners - assist with collecting market and industry research to provide performance benchmarks, industry updates, market scans, top-line summaries and client reports - contribute to competitive analyses and best practice audits - regularly engage with data par...


INTERNATIONAL ADMISSIONS ADVISOR PA333

**about edu**: edu is an asx-listed company focused on delivering quality education in the health and community services sectors. we empower individuals towards meaningful careers through our two key businesses: - ** australian learning group (alg)** - vet provider for international students. learn more about alg. - ** ikon institute of australia (ikon)** - he provider for domestic and international students. learn more about ikon. **about you**: the offshore role is a permanent work from home and mid shift (1:00 pm - 10:00 pm colombia time) position. **key responsibilities** - ** student communication**: maintain clear communication with prospective students and agents, managing follow-ups for unconverted offers and providing timely updates ahead of course commencement. - ** document management**: issue ecoes from prisms and ensure all student records are maintained accurately in the student management systems. - ** student and agent relations**: provide exceptional customer service to agents and prospective students, ensuring a smooth admission process and gathering feedback to improve service. - ** compliance and quality assurance**: ensure compliance with all relevant legislation, including the esos act, rto standards, and higher education standards. support the team with quality assurance initiatives and continuous improvement processes. - ** general administration**: complete any other administrative tasks as directed by the international admissions manager. **education, experience, and skills** - a bachelors degree or higher is preferred. - at least...


[JE214] BILINGUAL AGENT

**contactpoint 360 inc.,** is a global organization offering onshore & nearshore contact center solutions. we lead with our philosophy of people first and are most passionate about creating employee engagement through new and advanced business process outsourcing (bpo) technologies. we’re great place to work certified and offer an award winning culture that is enthusiastic about adding next level talent to our operations as we continue to expand our work from home solutions and our brick & mortar locations too. please check out our video on youtube. this video is designed to give you an idea of the type of culture we have created here at contactpoint 360: **who are we looking for?** we are looking for b2 english speakers, with great customer service skills and an amazing attitude to learn and grow! please leave your cv **responsibilities for customer service agent** - listen attentively to questions and concerns and respond promptly with a resolution according to company guidelines - maintain a courteous manner at all times to de-escalate stressful situations - document personal information to create, update, or adjust customer accounts - prepare call-related information for purposes of auditing and reporting - provide and respond to feedback about any aspect of the job or its duties - suggest products and services to clients based on their requests and needs - answer inbound calls or generate outbound calls, in some cases cold calling to follow up on orders **qualifications for customer service agent** - prior experience working in call centers or as an at...


BULGARIAN BILINGUAL - SPEAKING REACTIVATION SALES AGENT

We are enteractive, a service provider in the online gambling (igaming) industry. we are the industry leader and the experts in player reactivation. be it online casino or sportsbook, we know how to reactivate players and increase their retention and...


SWEDISH SPEAKING REACTIVATION SALES AGENT

We are enteractive, a service provider in the online gambling (igaming) industry. we are the industry leader and the experts in player reactivation. be it online casino or sportsbook, we know how to reactivate players and increase their retention and...


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