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CALL CENTER - WORKFORCE MANAGEMENT ANALYST

Career opportunities with grand circle corporation a great place to work. call center. workforce management analyst the workforce planning analyst is responsible for various forecasting, staffing, scheduling, and real-time queue management duties wit...


ENGINEERING MANAGER - AI AGENTS

Engineering manager. ai agents job description the agentic tribe is revolutionizing the chatbot landscape with gen3, a cutting-edge ai agent system that's pushing the boundaries of conversational ai. gen3 is not your typical chatbot; it's a goal-orie...


BILLING AGENT

Contrato a término indefinido Tiempo completo

Lynxus solutions s.a.s. está buscando contratar un billing agent para unirse a nuestro equipo dinámico y en crecimiento. como billing agent, serás responsable de gestionar los procesos de facturación y pagos para nuestros clientes, asegurando la precisión y puntualidad en todas las transacciones. responsabilidades clave: - procesar y verificar facturas y pagos de clientes. - resolver consultas relacionadas con facturación y pagos. - mantener registros precisos de todas las transacciones de facturación y pagos. - colaborar estrechamente con otros equipos internos para garantizar una facturación y pagos sin problemas. - realizar reconciliaciones periódicas de cuentas y resolver discrepancias. - brindar un excelente servicio al cliente a través de comunicaciones claras y eficientes. requisitos clave: - experiencia previa en facturación y pagos. - fuertes habilidades de comunicación verbal y escrita en inglés. - conocimientos de six sigma para identificar oportunidades de mejora y aumentar la eficiencia operativa. - conocimientos sólidos en el procesamiento de pagos y técnicas de conciliación. capacidad para trabajar de manera independiente y tomar decisiones basadas en criterio y políticas establecidas. condiciones: - jornada laboral de tiempo completo lunes a viernes, 2 días de descanso. - salario competitivo, acorde a la experiencia y habilidades del candidato seleccionado. - beneficios adicionales y oportunidades de crecimiento profesional. ambiente de trabajo colaborativo y dinámico, en el que se valora el trabajo en equipo y la excelencia en el ser...


CUSTOMER SERVICE AGENT/ WEEKENDS OFF/ B2/$2.310M+BONUSES/DAYLIGHT SCHEDULES/ APPLY NOW!

Contrato a término indefinido Tiempo completo

Estamos buscando personas con un nivel de inglés b2+. condiciones del empleo: - jornada laboral: tiempo completo+ weekends off - salario: $2,310,000+ bonos - vivir en bogotá -presencial requerimientos: - nivel de inglés avanzado (b2) - diploma de bachiller - disponibilidad para trabajar on site ¡si cumples con los requerimientos aplica ya a concentrix !...


BILINGUAL AGENT/ B2/2 DAYS OFF/ 6 MONTHS EXPERIENCE/$2.5M+BONUSES/ APPLY NOW!

Contrato a término indefinido Tiempo completo

Estamos buscando personas con un nivel de inglés b2+. condiciones del empleo: - jornada laboral: tiempo completo+ 2 days off - salario: $2,500,000+ bonos - vivir en bogotá -presencial requerimientos: - nivel de inglés avanzado (b2) - diploma de bachiller - disponibilidad para trabajar on site ¡si cumples con los requerimientos aplica ya a concentrix !...


AGENTE DE SERVICIO AL CLIENTE BILINGÜE (INGLÉS B2+)

Contrato a término indefinido Tiempo completo

Customer service agent para miller’s ale house ubicación: murano - calle 40 sur # 41-44, envigado fecha de inicio deseada: 25 de abril de 2025 horario: disponibilidad de lunes a domingo, turnos rotativos entre 10:00 am y 10:00 pm modalidad: presencial salario : $3.000.000+aux de transporte descripción del cargo: estamos en búsqueda de personas proactivas, empáticas y orientadas al servicio para unirse a nuestro equipo como customer service agent. serás el primer punto de contacto para los clientes de diferentes restaurantes, brindando soporte vía telefónica, correo y mensajes de texto. responsabilidades: • atender y resolver llamadas entrantes de clientes. • identificar y solucionar problemas o inquietudes de forma eficiente. • brindar soporte técnico básico relacionado con los productos. • guiar a los clientes en procesos de instalación. • registrar interacciones en el sistema de crm. • mantenerse actualizado sobre los productos para ofrecer soluciones precisas. • contribuir con una actitud positiva al trabajo en equipo. requisitos: • experiencia previa en servicio al cliente bilingue por minimo 6 meses •nivel de ingles avanzado (b1+-c1) ¡postúlate y haz parte de un equipo que valora tu talento y te ofrece estabilidad laboral!...


WORKFORCE MANAGER

The workforce manager will play a crucial role in ensuring efficient call center operations by overseeing scheduling, forecasting, real-time management, and analytics through a dedicated team. the ideal candidate will have excellent analytical skills, strong communication abilities, team development experience, and the flexibility to thrive in a dynamic startup environment.key responsibilitiesdevelop and implement workforce management strategies, including creating forecasts, scheduling, and real-time adherence. assist in negotiating required headcounts based on forecasted data and business needs.oversee the monitoring of real-time call volumes, staffing levels, and agent adherence, ensuring timely adjustments to meet service-level goals through direct supervision and guidance of real-time analysts (rtas).develop and mentor team members, providing ongoing coaching and professional growth opportunities.own and manage the invoicing process, ensuring accuracy, timeliness, and effective communication with internal stakeholders and clients.lead and oversee the payroll reporting process, ensuring accuracy, compliance, and timely submission in coordination with hr and finance teams.analyze historical call data to accurately forecast staffing requirements, predict trends, and proactively manage potential impacts.create, publish, and maintain accurate agent schedules, incorporating training, meetings, breaks, vacations, and absences.lead the creation and maintenance of operational and financial dashboards and metrics reports, providing clear and insightful analytics to support busin...


FRONT END DEVELOPER, COLOMBIA REMOTE

WorkFromHome

Why valtech? we’re advisors, visionaries, creative and techies. we embrace all things digital. we talk to each other. we have fun. we love our clients. we’re looking ahead • we are global.at valtech (legacy kin + carta), we’ve got opportunities to offer you — for learning; for growing; for making world-changing impact; for being a real agent of change. our global workforce exists to unlock a better way to experience the world, and that all starts with our workplace. we’re proud of:we want all new hires to succeed in their roles at valtech. that's why we've outlined the job requirements below. to be considered for this role, it's important that you meet all minimum qualifications. if you do not meet all of the preferred qualifications, we still encourage you to apply.minimum qualifications3+ years of experience working with frontend technologies.strong experience in vtex io development (faststore experience is a plus).hands-on experience with sass or less.familiarity with node.js and object-oriented programming concepts.experience in responsive development and best practices.proficiency with build tools like npm, webpack, and gulp.experience working with graphql and restful apis.knowledge of source control management using git.basic understanding of technical seo principles.experience working in scrum environments.upper-intermediate english level (b2 or higher).preferred qualificationsexperience with next.js.familiarity with functional programming concepts.experience working with e-commerce platforms, particularly vtex.knowledge of testing frameworks such as mocha, jasmine, ...


PRE-SALES CONSULTANT

Pre-sales consultantwhat is equisoft? equisoft is a global provider of digital solutions for insurance and investment, recognized by over 250 of the world's leading financial institutions. we offer a comprehensive ecosystem of scalable solutions that help our customers meet all the challenges brought about by this era of digital transformation, thanks to our business needs-driven approach, industry knowledge, cutting-edge technologies and experts.why choose equisoft? with 950+ employees, we are a stable organization that offers career advancement and fosters a stimulant environment. if that’s not enough, then check out these other perks below:hiring location: colombiayou are welcome to work remotefull-time permanent rolebenefits available day 1: medical, dental and telemedicine program (colombia)flexible hoursnumber of hours per week: maximum legal working hourseducational support (linkedin learning, loma courses and equisoft university)role: the pre-sales consultant reports to the director of pre-sales and works closely with the sales and product teams. the pre-sales consultant thrives in a deadline-focused environment where taking the initiative, clear communication and flexibility are critical.your day with equisoft:perform client-facing presentations and product demonstrations of insurance solutions to all levels of personnel within a prospective organization.design and adapt each demonstration to meet specific clients’ needs while communicating applicable messages based on proposed solution and sales strategy.translate insurance product requirements into business and f...


FULLSTACK SOFTWARE DEVELOPMENT ENGINEER

Fullstack software development engineerabout the business area/department:flying is easy, isn't it? you are used to catching planes to fly all around the world. check-in, print your boarding pass, drop your bags, go through security, then board the plane. is it really that simple? do you really know how it works behind the scenes? are you curious to know what it takes to be cleared to fly by the regulatory authorities? how will the check-in agent charge you for excess baggage or kindly waive the excess? have you ever wondered what happens when a flight is delayed or canceled? how does the airline make sure that you get your connecting flight? this is a very complex business, always changing, where any mistake can severely damage the airline's reputation and business, and where all airlines have their set of specificities that we need to accommodate. we are managing the world's leading airline passenger servicing system, a system that provides check-in and boarding services to approximately 150 airlines and 1 billion passengers each year.summary of the role:you will join the team that maintains the software that handles the complex logic to manage the baggage, ancillary, regulatory, and all processes related to flights at the core of the amadeus departure control customer management application. the software engineer is a key member of the team who works on the amadeus disruption product and is a key player in all aspects of software development phases for the new gaps and enhancements of existing software solutions and deliver projects on time in a team-based environment. a...


CUSTOMER EXPERIENCE CONSULTANT - 4PL

Customer experience consultant - 4plapply locations co - bogota posted on posted 3 days ago job requisition id r80781as lead logistics customer experience agent, you are responsible for a number of assigned supply chain (scm) accounts, taking the responsibility of the efficient shipment coordination as well as the correct execution of the service level agreed with clients.your responsibilities:professional and efficient coordination of the assigned scm account(s).ensure kpi’s, clients’ sop/iop/sla and company’s procedures compliance, focusing always on a high customer service level.accomplish and monitor the time frame given by scm clients at each shipment stage.maintain a good relationship with external/internal customers and suppliers, living our company values.support lead logistics team on the operational procedures’ review as well as new accounts, procedures and systems implementations.weekly report to lead logistics cx manager through the mos presentation about account’s performance.continuously strive to improve data quality, service levels and productivity.support on the identification of new business opportunities of the assigned accounts.monitor all open po’s as per client’s sop/iop/sla specifications.report any deviation to the operation as mapped in client’s sop/iop/sla. in case of export operation, check every booking sent by vendors and report discrepancies to client via e-mail or c&e tool.work closely with the origin offices to ensure client’s sop/iop/sla are followed including data quality.process all bookings: booked with the nominated carrier, confirm book...


CUSTOMER SERVICE AGENT

Contrato a término indefinido Tiempo completo

Join our team as a customer service representative for incoming calls for various restaurants! 🌟 horario: dispo de 9am a 9pm. 45 horas a la semana, dos días off y dispo de lunes a domingo what you'll do: provide exceptional service to customers by resolving inquiries related to different restaurants. identify the root cause of customer queries and determine the best solution. troubleshoot technical issues with products. use crm tools to investigate queries, document interactions, and facilitate replacements. respond to customer inquiries via phone, email, and text, updating internal systems. assist customers during installation with clear instructions and guidance. maintain deep product knowledge to effectively address customer queries. exhibit a positive attitude and enthusiasm, contributing to a collaborative team environment. demonstrate excellent attendance and teamwork skills. what you need: strong desire to help and take responsibility for resolving customer situations. ability to ask detailed questions to identify solutions. proven track record of excellent attendance and teamwork. passion for providing exceptional service. if you're highly motivated and passionate about delivering outstanding customer service, we encourage you to apply. join our team and help us provide excellent support to restaurants and their customers! 🚀...


SALES CALL CENTER AGENT

Contrato a término indefinido Tiempo completo

At igt solutions we are looking for people with advanced english proficiency (b2+) to work as a travel associate in one of our lines related to tourism and aviation. we offer you growth within the company, job stability and an excellent work environment! salary from 3'000,000 + bonuses all legal benefits, you sign an indefinite term contract, fully paid training, you work only 5 days a week, only 42 productive hours a week, rotating shifts. if you have a b2 level of english or higher and live in bogota, do not hesitate to apply. we require previous sales or retention experience. if you have time available and you want to learn and grow, what are you waiting for? apply now...


FLEET CUSTOMER DEVELOPMENT MANAGER

Contrato a término indefinido Tiempo completo

Background requirement working experience in chevrolet, jac or jmc. used to take charge the fleet customer developing work. has the experience of team management.( need to have an experience at least showroom leader or fleet customer manager) duty: fleet customer sales team management 1.1 establish the target and plan of the fleet customer developing with chinese team, 1.2 lead the local fleet customer sales agent of foton. 1.3 achieve fleet customer development goals 1.4 coordinate foton team resources, such as service resources, training resources, etc 1.5 weekly progress report and monthly performance summary to chinese team. salary range monthly: 2500-4000usd(10,250,000-16,400,000 cop) based on the historical salary level and interview performance. 75% basic+25% kpi(the first 2 months will get the full salary, the kpi salary part will be started from 3rd month. the kpi salary will be provided base on 50% sales target achievement, 30% customer visit quantity and 20% supervisor evaluation) working position bogota work time: 8:30-12:30 13:30-5:30, 5 days a week(4 more hours will be used to cover the meeting in night or business travel if it is necessary)...


BILINGUAL COLLECTIONS AGENT

Contrato a término indefinido Tiempo completo

Why should you join our amazing team? as a member of our #coolcenter, you will have the opportunity to work in an exciting and collaborative environment with a diverse group of experienced professionals who will help you advance in your career. as an alorican, you will also enjoy additional benefits... we offer you: monthly earnings up to $3,100,000 (depending on the assigned campaign) two days off per week unlimited referral bonuses legal and superior benefits 100% paid training from day one paid training indefinite-term contract 40 hours per week + 2 days off extra-legal transportation assistance central location (palmetto plaza) rest area free medical service on-site you only need: advanced level of english complete documentation high school diploma (verifiable) full-time availability check terms and conditions with your recruiter to know the active promotions and eligibility. visit our privacy notice on our official website....


OBSERVABILITY PROGRAM LEAD

Contrato a término indefinido Tiempo completo

Technical experience: 5+ years experience / expert level knowledge of datadog is required experience with infrastructure monitoring concepts (agent deployment and config, snmp v3 protocol) synthetic transaction monitoring application performance monitoring real-user monitoring log management. knowledge of handling large volumes of telemetry data, including metrics, logs, and traces basic understanding of ms azure cloud concepts basic understanding of windows, linux (redhat) operating system administration program management: experience in defining observability strategy and deployment roadmap. ability to work closely with the project manager to define timelines, budget, and milestones. ability to manage activities to ensure deployment timelines are met ability to work with and manage third-party partner teams partners to achieve results data dog certification(s) preferred data dog fundamentals log management fundamentals apm and distributed tracing fundamentals azure fundamentals certification (az-900) experience with other observability tools such as appdynamics, dynatrace, new relic experience with sre (site reliability engineering concepts) proficiency in languages like go and python familiarity with tools like ansible, turbonomics, tanium understanding of multi-cloud environments and providers (azure, aws, google)...


CUSTOMER SERVICE AGENT (ITG)

Contrato a término indefinido Tiempo completo

Agente de servicio al cliente biligüe 🌟 se busca un persona que comparta y se alinee con los valores de trabajo en equipo, orientación al cliente, ganas de crecer, compromiso, resolución, resiliencia y hacer lo correcto. requerimientos: •experiencia previa en atención al cliente, preferentemente en un entorno de call center (minimo 1 año). •experiencia en el manejo de microsoft office. •excelentes habilidades de comunicación verbal y escrita en español e ingles. •orientación al cliente y capacidad para manejar situaciones difíciles con calma y profesionalismo. •flexibilidad para trabajar en un entorno dinámico. beneficios: contrato a término indefinido. pago desde el primer día de capacitación. estabilidad y excelente ambiente laboral. oportunidad de crecimiento laboral y profesional. excelente remuneración salarial competitiva en el mercado recargos dominicales y nocturnos cuando apliquen según tu turno de trabajo. cursos gratis en nuestra solvo university (excel, power bi, inglés, etc). acceso a consultas psicológicas y línea de ayuda. descuento en gimnasio (smartfit). ¡postúlate ya mismo, te estamos esperando, be a soulver!🧡🐺💙...


AZURE PLATFORM ENGINEER

Why valtech? we’re advisors, visionaries, creatives and techies. we embrace all things digital. we collaborate with each other. we have fun. we love our clients. we’re looking ahead. we are global. at valtech (legacy kin + carta), we’ve got opportunities to offer you — for learning; for growing; for making world-changing impact; for being a real agent of change. our global workforce exists to unlock a better way to experience the world, and that all starts with our workplace. we’re proud of: the ideal azure data platform engineer for valtech is passionate about the experience revolution. this innovative individual has experience, looks to continually learn, and enjoys sharing expertise. strong verbal and written communication are a must. experience working in an agile scrum development environment, or in a consulting capacity is a plus. role responsibilities manages an enterprise data warehouse (edw) platform in azure using services including synapse, azure data factory, and databricks enables and configures connections between data sources to ingest into the edw manages the analytics platform in azure using services including power bi and azure logic apps supports security for the data platform including sso and access controls leads the design and deployment of future azure services or enhancements on the existing azure services establishes azure governance frameworks, including cost management, compliance, security policies, and monitoring standards continuously evaluates and improves the performance, reliability, and cost-efficiency of azure platforms designs infrastruc...


AEM FULL STACK DEVELOPER

Why valtech? we’re advisors, visionaries, creatives and techies. we embrace all things digital. we collaborate with each other. we have fun. we love our clients. we’re looking ahead. we are global. at valtech (legacy kin + carta), we’ve got opportunities to offer you — for learning; for growing; for making world-changing impact; for being a real agent of change. our global workforce exists to unlock a better way to experience the world, and that all starts with our workplace. we’re proud of: as an aem fullstack developer, you will play a decisive role in developing adobe experience manager solutions in our projects, always focusing on the needs of our clients. you will be encouraged to continue developing your skills and sharing your knowledge with team members and colleagues. a successful aem fullstack developer is highly adaptable, shows strong initiative, is capable of working independently, has a driving desire to grow professionally toward specific goals, and is energized by working in a team environment. this position requires a focus on writing quality code and a strong understanding of the project lifecycle and software development lifecycle. you must be self-motivated and take pride in delivering high-quality work in a dynamic and fast-paced environment. role responsibilities working alongside our project managers, business analysts, qa team, and solution architects to deliver high-quality, high-performance aem solutions within the deadlines and budgets of our clients. providing solutions to frontend and backend problems within aem best practices. writing elegant a...


MID+ TO SENIOR DATA ENGINEER

Connect and follow us in our social networks! company website | instagram | linkedin | facebook | #changinglivesthroughtechnology open positions check and apply to our latest vacancies! available positions analyst engagement analyst - hybrid remote backend developer low-code developer (retool & backend) - mid / mid+ senior .net software engineer - remote, colombia senior backend engineer - remote, brazil senior node back end developer - remote, brazil senior salesforce software engineer - remote, colombia senior software engineer (ruby on rails) - hybrid remote, mexico cloud engineer senior lead cloud engineer - remote, brazil crm administrator epm - onestream development & configuration - remote, brazil data analyst junior data analyst - remote senior analytics manager - remote senior data analyst - remote data engineer data engineer - remote, brazil mid to mid+ reporting analyst - remote, colombia mid+ data engineer - remote, brazil senior ai data engineer - remote, colombia senior data engineer - remote devops engineer devops engineer & it specialist - remote, colombia senior devops engineer - remote, brazil senior devops engineer with java expertise - remote, colombia fullstack developer fullstack developer - remote mid+ full stack react/node.js developer - remote mid+ fullstack python/react developer - remote mid+/senior fullstack developer - remote mid-level to mid+ full stack software engineer - remote, brazil senior full stack developer - hybrid remote, medellin, antioquia senior fullstack engineer react/python - remote, colombia senior fullstack java, angular - rem...


GUEST SERVICE AGENT / ASSOCIATE

Job description - guest service agent / associate (hot0biih) job number: hot0biih work locations: hilton bogota corferias avenida el dorado, calle 26 corfer corferias 1629 a guest service agent provides reception services for guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. what will i be doing? as guest service agent, you will serve on the front office team, to provide services for guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. a guest service agent truly influences the first impressions of our guests and, therefore, are responsible for performing the following tasks to the highest standards: achieve positive outcomes from guest queries in a timely and efficient manner ensure an efficient reception experience for guests, including check in/out, and complete audit procedures, as required ensure that the guest service manager is kept fully aware of any relevant feedback from guests and, or, other departments demonstrate a high level of customer service at all times attend appropriate training courses, when required, and assist with the night team's training and development efforts demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties maximize room occupancy and use up-selling techniques to promote hotel services and facilities use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in acc...


BILINGUAL SALES AGENT

Join our amazing team at xyzies ! we are looking for motivated sales agents with strong communication skills and a passion for closing deals. what we’re looking for: advanced english level (b2+ or higher) full-time availability minimum 6 months of sales experience minimum 6 months of bpo experience what we offer: indefinite-term contract $3,000,000 cop base salary uncapped sales commissions if you're driven, results-oriented, and ready to grow your career in a dynamic environment, this is your chance! let’s achieve great things together at xyzies ! seniority level entry level employment type full-time job function telephone call centers #j-18808-ljbffr...


SENIOR DATA ANALYST (MARKETING ANALYTICS)

Company description at publicis groupe, we are looking for a senior data analyst fluent in english to join publicis global delivery, the outstanding platform that we created to become a global interconnected network and provide offshore & nearshore solutions for our partners - sister companies´ business worldwide. we are a never sleeps machine of creation that continuously grows and mutates to become a more efficient and collaborative system. a cross-media transformation agent, based in argentina, colombia, costa rica and mexico, that provides centralized expertise of all publicis global services' capabilities to enable consistent and standardized delivery across media, production, commerce, content, data & technology. job description what you’ll do: work as a skilled digital data analyst proficient in manipulating and analyzing data using various tools and techniques. effectively communicate and collaborate with strategy and insights teams to request or provide meaningful information, facilitating insightful analysis that supports strategic decision-making and insights creation. this is a media analytics role, focused on analyzing paid channels (linear tv, programmatic, paid social and paid search). you will be responsible for pulling, cleaning the data, developing the reporting and the insight writing. qualifications we’re looking for strong, impactful work experience, which typically includes: excel experience. experience in data processing (etl process) and insight writing. knowledge in media analytics reporting (paid search, paid social, programmatic) is a must have. p...


OFFICE EXPERIENCE SPECIALIST

Why valtech? we’re advisors, visionaries, creatives and techies. we embrace all things digital. we collaborate with each other. we have fun. we love our clients. we’re looking ahead. we are global. at valtech ( legacy kin + carta ), we’ve got opportunities to offer you — for learning; for growing; for making world-changing impact; for being a real agent of change. our global workforce exists to unlock a better way to experience the world, and that all starts with our workplace. we’re proud of: as we expand our colombia office, we’re looking to hire a full-time office experience specialist. role responsibilities office operations & management oversee daily operations at the bogotá office, including: opening and closing the office. handling building entry requests, vendor coordination, and facility management. restocking and organizing office supplies, snacks, and beverages. maintaining a clean, functional, and inspiring workspace. act as the main point of contact with building management and local vendors in bogotá, ensuring high service standards and alignment with valtech's values. provide additional operational support for our offices and teams in argentina, brazil and mexico, collaborating with local teams to address unique needs and ensure consistency across the region. monitor and stay informed about regional developments such as natural disasters, political events, public demonstrations, or environmental challenges (e.g., droughts) to proactively adjust office operations, employee communications, and safety protocols, ensuring a supportive and compliant workplace. emp...


TRILINGUAL OCEAN FREIGHT FORWARDER (PORTUGUESE & ENGLISH)

Title: specialist ofr (freight forwarding) location: gsc bog the agent plays a crucial role in ensuring the smooth and efficient management of shipments within their assigned country. this role is dedicated to proactive customer engagement and serves as a bridge between customers and the dhl network to enhance the customer experience. key responsibilities : respond to customers consistently and confidently by providing accurate information in areas such as shipment status and tracking, documentation requirements, transit time and prices (through phone calls and emails as required). ocean operational knowledge covering shipment creation, track and trace and delivery at destination. enhance service experience in dhl by exercising professionalism and empathy when dealing with each individual customer's varying needs and demands. effectively communicates with dhl network colleagues with focus on stressing a sense of urgency on behalf of the customer. meet all commitments to the customers in terms of follow-up/ongoing communication. follow up with dgf operations for booking/schedule/pre-alerts. validate and share details with the customer. exception coordination/resolution with dgf operations & simultaneously send proactive updates to the customer. accept customer requests for quotations and send them to the quotations team for processing. passes on leads to sales. record any customer complaints; solves customer complaints or assigns tasks to other functions. well versed with freight forwarding terms especially incoterms and ways to connect locally to offer best solution to en...


SENIOR QA AUTOMATION ENGINEER

Why valtech? we’re advisors, visionaries, creatives and techies. we embrace all things digital. we collaborate with each other. we have fun. we love our clients. we’re looking ahead. we are global. at valtech (legacy kin + carta), we’ve got opportunities to offer you — for learning; for growing; for making world-changing impact; for being a real agent of change. our global workforce exists to unlock a better way to experience the world, and that all starts with our workplace. we’re proud of: we are seeking a highly motivated and self-driven qa automation engineer to join our team, focusing on testing and automating quality assurance processes for ai projects built on aws bedrock. the ideal candidate will have a strong background in developing test frameworks, automating test cases using python, and ensuring the reliability of ai models and applications in the aws cloud environment. this role requires someone who is detail-oriented, proactive, and capable of taking ownership of qa processes. role responsibilities leading internal initiatives to benefit the support and growth of our practice as a whole organizing and managing the execution of growth related goals championing the casting and hiring process to align quality engineers with project needs while prioritizing the quality engineers’ career development goals identifying current gaps in maturity for our teams and team members as well as delivering solutions to increase the maturity of each mentoring our quality engineers by educating them on proper practices and techniques as well as being a coach for their career deve...


MHB PORT AGENT – CARTAGENA

Posted: 04/04/2025 15:25 salary: competitive location: cartagena level: staff deadline: 30/04/2025 23:59 hours: 40 (full time) benefits: discussed at interview job type: permanent - full time job description job title : port agent company : mh bland, s.l. department : operations department cartagena reports to : office manager cartagena purpose: co-ordinate / act upon all vessel's requirements on behalf of the principal. ensure that the principals' interests are protected at all times and always keeping close contact with all parties involved in operation. key duties & responsibilities liaise with suppliers/customers/authorities on vessel’s requirements. co-ordinate all deliveries to vessel with the respective parties to ensure that there are no delays in providing required services. attendance onboard vessel to clear vessel into port and to complete delivery of services/goods. keep the principal advised of all operational movements. keep in contact with clients regarding operation. assist other port agents in resolving issues. co-ordinate the compilation and preparation of all invoices relevant to that particular vessel's disbursement account. prepared to work under one's own initiative. proactively follow and review the quality procedures and work instructions to constantly streamline and improve them. demonstrate a proactive attitude toward learning and grow the role within the department. compile the operations file when not on duty, assisting the port agent on duty. in addition to the above, the jobholder will be required to perform other duties which may be a...


EXECUTIVE_PURCHASING PLANNING

Select how often (in days) to receive an alert: responsibilities apply new model related document/approval to mida, miti, custom and mof. manage importation cost under inwards carriage. preparation / applying models’ approval for new model from miti....


BUSINESS INTELLIGENCE OPERATION

Capgemini is on the lookout for a dynamic and detail-oriented service operations specialist to join our team supporting a top 10 us insurance carrier. this role will be critical in enhancing operational effectiveness and improving service delivery in...


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