We are enteractive, a service provider in the online gambling (igaming) industry. we are the industry leader and the experts in player reactivation. be it online casino or sportsbook, we know how to reactivate players and increase their retention and...
We are enteractive, a service provider in the online gambling (igaming) industry. we are the industry leader and the experts in player reactivation. be it online casino or sportsbook, we know how to reactivate players and increase their retention and...
At neuraflash, we are redefining the future of business through the power of ai and groundbreaking technologies like agentforce. as a trusted leader in ai, amazon, and salesforce innovation, we craft intelligent solutions—integrating salesforce einstein, service cloud voice, amazon connect, agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. from conversational ai to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies. we are proud to be creating the future of generative ai and ai agents. salesforce has launched agentforce, and neuraflash was selected as the only partner for the private beta prior to launch. post-launch, we’ve earned the distinction of being salesforce’s #1 partner for agentforce, reinforcing our role as pioneers in this transformative space. be part of the neuraflash journey and help shape the next wave of ai-powered transformation. here, you’ll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like agentforce to create impactful customer outcomes. whether you're developing advanced ai-powered bots, streamlining business operations, or building solutions using the latest generative ai technologies, your work will drive innovation at scale. if you’re ready to make your mark in the ai space, neuraflash is the place for you. as an sr. aws consultant, you will have the opportunity to: support customers in the adoption of amazon connect solutions, ensuring succes...
At mindrift, innovation meets opportunity. we believe in using the power of collective intelligence to ethically shape the future of ai. what we do the mindrift platform connects specialists with ai projects from major tech innovators. our mission is to unlock the potential of generative ai by tapping into real-world expertise from across the globe. about the role if you're a professional who works with ai data annotation and friendly user of llms, mindrift offers a unique opportunity to apply your editing, annotating, fact-checking and creative skills to an ai training project. this is a freelance role for a project, and your typical tasks may include: conduct high-quality web searches to verify facts, gather supporting data, and cross-check ai responses. perform fact-checking and intent verification to ensure ai responses align with the user's goals. carefully review and flag any inaccuracies, inconsistencies, or irrelevant answers. provide structured feedback on ai-generated content to help improve model performance. work effectively with large language models (llms), understanding their capabilities and limitations, and applying best practices when interacting with them prompt generation with a purpose to receive the best quality result of llms how to get started simply apply to this post, qualify, and get the chance to contribute to projects aligned with your skills, on your own schedule. from creating training prompts to refining model responses, you'll help shape the future of ai while ensuring technology benefits everyone. ...
Didi global inc. is the world’s leading mobility technology platform. it offers a wide range of app-based services across markets including asia-pacific, latin america and africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services. didi provides car owners, drivers, and delivery partners with flexible work and income opportunities. it is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of ai technology and localized smart transportation innovations. didi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future. in the street, at work, by taxi or express, as a driver or customer, we are the starting point for thousands of people every day and we also want to be part of their professional path. didi's mission is to revolutionize urban mobility and transform the life of people. diversity goes beyond ethnic, physical, sexual, sensory and gender differences! our goal is to cultivate an inclusive environment by focusing on high performance and valuing diversity in our work environment. we respect and value the differences! come and be part of a diverse environment where your ideas and opinions will always be heard. inclusion and diversity are in our recruitment principles. in this rol...
Join expatrio expatrio is an ambitious berlin-based start-up in the field of fintech and edtech and currently has a vacancy for the position as customer support agent (spanish & chinese) - latam (remote) our goal is to make the way to and in germany as easy as possible for international students. if you want to support us in this goal, then you are exactly right with us! your role you will be the first point of contact for our international customers for inquiries regarding our product by supporting our customer support team via e-mail and phone you will make sure that our customers get excellent customer service your main tasks will include the verification of documents you will have your own responsibilities and also support our customer support agents with ad-hoc tasks you will work together with our service partners to support our customers your profile you have some experience in customer support you are available in full-time you have strong communication skills and a customer first mindset you are native in spanish and proficient in english and mandarin languages if you have experience in the banking or health insurance industry, you can easily understand our product, but if you don't, we are happy to teach you everything you need to know plus: ideally, you already have some experience with helpdesk software (such as zendesk or similar tools) why expatrio? international, diverse, and intrinsically motivated team autonomous and progressive work environment with low hierarchies and fast decision-making flexible working hours most importantly: the chan...
Influencer marketing agent scorp inc. is a fast-growing social media based in istanbul and san francisco. with over 16m users worldwide, scorp has successfully re-defined the social network in turkey. now, we are on a mission to redefine the social and entertainment scene with our newly launched apps, which have already reached 100m+ users! we are an organization committed to results and to the development of our work teams. the ideal candidate is passionate about social media, deeply understands influencer culture, and has strong communication and creative skills. in this role, you won’t just scout, attract, and recruit new influencers and content creators to join our platform, you’ll also collaborate with them to brainstorm and co-create engaging social media content that aligns with current trends. if you're a self-starter who thrives in a dynamic environment, loves discovering rising talent, and enjoys being part of the content creation process, we’d love to hear from you. responsibilities identify, attract, and recruit new influencers and content creators (streamers) across platforms like tiktok, instagram, youtube, etc. create content for campaigns, promotions, and challenges, helping bring concepts to life through videos and trend-based formats. support influencers during onboarding and actively guide them to succeed on our platform. stay up to date with the latest influencer trends, memes, platform updates, and viral content strategies. build and maintain strong relationships with content creators, acting as their trusted point of contact. collaborate with internal...
Location: onsite – barranquilla role: inbound sales – help customers book their perfect hotel stay! ️ time off: two consecutive days off weekly what we offer: indefinite term contract – job stability you can count on salary: $2.800.000 uncapped commission + elite bonus of up to $200 usd/week average take-home: $5.500.000 – $6.000.000/month additional pay: sunday and holiday surcharges a supportive, high-energy environment focused on growth and performance whether you're experienced in sales or looking to grow in a thriving industry, this is your chance to build a rewarding career with us. ready to take the next step? apply now or tag someone who would be a great fit! you can reach me at 3174878459 #j-18808-ljbffr...
Bilingual sales agent catalog sales (inbound) ubicación: barranquilla, colombia salario base: $2.780.000 cop + comisiones mensuales + bonos por desempeño (spiff) horario: turnos rotativos de 9 horas entre las 8:30 a.m. y 7:30 p.m. cst inicio: 14 de julio de 2025 ¿tienes pasión por las ventas y el servicio al cliente? ¿hablas inglés a un nivel avanzado (c1)? ¡esta oportunidad es para ti! ¿qué harás en este rol? atender llamadas entrantes para ventas de catálogo. ofrecer un servicio excepcional que fomente la fidelización y atraiga nuevos clientes. gestionar llamadas eficientemente (82% del tiempo conectado al teléfono). aplicar rebuttals estratégicos (mínimo 3 por llamada) para resaltar el valor de la membresía. cumplir 7 kpis clave, incluyendo: tasa de cierre mínima del 72% meta de membresías cerradas del 42% garantía de reemplazo del 25% venta de productos private vault (meta 2.0%) promedio de $85 usd por llamada perfil que buscamos bachiller graduado nivel de inglés: 8.0 9.0 (fluido) experiencia en ventas telefónicas o atención al cliente (deseable) excelentes habilidades para controlar llamadas y cerrar ventas capacidad para manejar al menos 4 llamadas por hora y 40 al día enfoque estratégico para upselling y manejo de objeciones conocimiento de sistemas de pedidos y promociones es una ventaja beneficios y comisiones $1 usd por hora trabajada si alcanzas el 70% de cierre mensual $1 usd por membresía vendida bonificaciones (spiff) de hasta $65 usd por semana, sujetos a desempeño y métricas ingreso mensual promedio por comisiones: entre $230 y ...
Ubicación: bogotá d.c. modalidad: híbrida tipo de contrato: indefinido horario: lunes a viernes de 8:00 a.m. a 5:00 p.m. fines de semana: rotativos salario: smmlv + auxilio de transporte en nuestra compañía estamos en búsqueda de un support agent encargado de brindar soporte de nivel i a los usuarios internos, asegurando el correcto funcionamiento de la infraestructura tecnológica y apoyando en procesos clave relacionados con herramientas y sistemas de información. responsabilidades principales: brindar soporte técnico a través de la mesa de ayuda (help desk). administrar y realizar mantenimiento a equipos informáticos (pcs, impresoras, cableado estructurado, etc.). dar soporte a la red lan y wi-fi de la compañía. gestionar problemas relacionados con la infraestructura física tecnológica. apoyar procesos operativos mediante cargue de información y generación de reportes en diversos aplicativos internos. requisitos: entre 1 y 2 años de experiencia en procesos internos de infraestructura física y soporte tecnológico. conocimientos en administración y mantenimiento de equipos informáticos. experiencia en soporte de redes lan y wi-fi. deseable experiencia previa en mesas de ayuda. deseable conocimientos básicos en desarrollo de software y bases de datos relacionales (mysql). habilidades técnicas deseadas: administración de datos. soporte y mantenimiento físico y lógico de equipos. instalación y configuración de software. conocimientos básicos en redes. deseable conocimientos en lenguajes de programación. consultas básicas en bases de datos relacionales....
Involves the completion of administrative tasks and coordination related to front-line operations, including data entry, ramp activities, sort activities, trace activities, dispatch activities, and local customer service. while operational tasks may be part of these roles, most time is spent on office-based activities. general job description: provide support and offer fedex products and services to customers to achieve sales objectives, develop frequent customers, and manage credit. perform a variety of over-the-counter customer service, administrative, and clerical duties requiring direct and indirect customer interaction. assist customers by tracing packages, answering questions about fedex products and services, and providing over-the-counter and phone services. check packages for proper labeling, content legality, weight and size, wrapping, insurance, hazardous material requirements, and customs documentation compliance. support budget management, income/expenses, and optimize branch profitability through resource management. handle opening and closing of the branch, maintain cleanliness, check furniture and supplies, and respect customer service times. identify new customers or additional business opportunities, offer suitable services, open new accounts, and generate sales leads. deliver excellent customer experience by providing effective solutions to customer problems. follow commercial and administrative processes, communicate with involved areas, and safeguard company values within the wsc. request supplies for daily documentation and shipment packaging. principa...
Global forwarding operations agent – bogotá, colombia join a team that keeps the world moving – literally! at traffic tech , we are more than a logistics company — we are a global powerhouse that moves freight by land , ️ air , and sea . with offices across north & south america, europe, and asia, we work with the world’s top brands, delivering innovative, high-performance logistics solutions. we are hiring a global forwarding operations agent in bogotá, colombia ! what you’ll be doing: manage express rail service requests, carrier communication, qc checks, billing & costing support canadian freight ops with docs like manifests, invoices & pre-alerts maintain accuracy in cargowise for shipments update our auto costing database with carrier rates & transport zones ️ track ocean imports & send warehouse notifications assist with cost tracking, remittances & billing monitor kpis & support diversions what you bring: 6 months–1 year of experience or education in logistics/freight knowledge of international freight docs = big plus strong english fluency (mandatory) ️ proficiency in excel, word, powerpoint experience with cargowise or emanifest is a major asset organized, proactive, and ready to grow why join traffic tech? we offer a collaborative, global environment where your ideas matter, your career can grow, and your passion makes an impact . join a high-energy team that thrives on solving complex challenges in the global supply chain. apply now and grow your career with us! send your cv in en...
Join to apply for the global forwarding operations agent role at traffic tech join to apply for the global forwarding operations agent role at traffic tech get ai-powered advice on this job and more exclusive features. global forwarding operations agent – bogotá, colombia join a team that keeps the world moving – literally! at description global forwarding operations agent – bogotá, colombia join a team that keeps the world moving – literally! at traffic tech , we are more than a logistics company — we are a global powerhouse that moves freight by land , ️ air , and sea . with offices across north & south america, europe, and asia, we work with the world’s top brands, delivering innovative, high-performance logistics solutions. we are hiring a global forwarding operations agent in bogotá, colombia ! what you’ll be doing: manage express rail service requests, carrier communication, qc checks, billing & costing support canadian freight ops with docs like manifests, invoices & pre-alerts maintain accuracy in cargowise for shipments update our auto costing database with carrier rates & transport zones ️ track ocean imports & send warehouse notifications assist with cost tracking, remittances & billing monitor kpis & support diversions what you bring: 6 months–1 year of experience or education in logistics/freight knowledge of international freight docs = big plus strong english fluency (mandatory) ️ proficiency in excel, word, powerpoint experience with cargowise or emanifest is a major asset organized, ...
Executive assistant with marketing experience executive assistant with marketing experience 2 weeks ago be among the first 25 applicants location: remote type: full time (8:00 am to 5:00 pm eastern time) overview: we are seeking a proactive, detail-oriented executive assistant with marketing experience to support a dynamic business leader in day-to-day operations. this role is ideal for someone who is organized, creative, and enjoys a mix of administrative and marketing support tasks. key responsibilities: executive support: assist with calendar management, scheduling meetings, and coordinating logistics. manage executive email inbox: flag priorities, draft responses, and ensure timely follow-ups. prepare presentation decks for business development and internal meetings. marketing support: upload and format content and images for email campaigns using email platforms. support light creative and design tasks, such as social media graphics or slide layouts using canva. maintain brand consistency across marketing materials. operational tasks: conduct research as needed, including looking into obtaining a travel agent number or certification for the company. provide general administrative support as required. required tools proficiency: mailchimp canva google workspace (docs, sheets, calendar, gmail) requirements: 2+ years of experience as an executive assistant or marketing assistant. strong attention to detail and ability to manage multiple priorities. excellent communication and organizational skil...
Join to apply for the ai/ml engineer role at oneseven tech (ost) 6 days ago be among the first 25 applicants join to apply for the ai/ml engineer role at oneseven tech (ost) get ai-powered advice on this job and more exclusive features. details as an ai-first ai/ml engineer, you'll be architecting and deploying intelligent systems that leverage cutting-edge ai technologies including langchain orchestration, autonomous ai agents, and robust aws cloud infrastructure. we are seeking expertise in modern ai/ml frameworks, agentic systems, and scalable backend development using node.js and python. your ai-powered engineering approach will create sophisticated machine learning solutions that drive autonomous decision-making and solve complex business challenges at enterprise scale. about you you are an ai/ml specialist who has fully embraced ai-first development methodologies, using advanced ai tools (e.g., copilot, chatgpt, claude, codellama) to accelerate your machine learning workflows. you're equally comfortable building langchain orchestration pipelines, deploying hugging face models, developing autonomous ai agents, and architecting scalable aws backend systems using node.js and python. you move fast - capable of shipping complete, production-ready features within 1 week cycles. you are a proactive person and a go-getter, willing to go the extra mile. you understand that modern ai engineering means creating intelligent systems that can reason, learn, and act autonomously while maintaining reliability and performance. you thrive using tdd methods, mlops practices, a...
Overview where better careers begin! massage envy sandhill, 630 promenade pl ste 3, columbia, sc 29229 do you have a passion for helping others? at the massage envy sandhill franchise, we support and inspire you to be your best while we work together to help clients feel their best. as a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey. perks & pay: competitive base pay of $15/ hour plus bonuses and commissions employer-paid healthcare for full-time including medical, dental and vision plans paid time off for full time employees employee assistance program a flexible schedule for a better work/life balance in-depth product and service training a free massage, skincare or stretch service each month (earned) 40% off all products qualified candidates: have a high school diploma (or equivalent) and previous retail or sales experience (preferred) are critical thinkers with excellent math and computer skills and the ability to multitask have great people skills and can establish positive relationships with guests are supporters of total body care with a general knowledge of massage and skin care services day-to-day: provide outstanding customer service and help everyone feel valued and understood promote the value of total body care by educating clients on new and expanded services, selling the massage envy wellness program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations support clinic flow by greeting clients, scheduling s...
ActivitÉs principales du poste accueil des clients ✓ accueillir les clients dans les différents espaces dédiés en tenant compte de leurs spécificités. ✓ prendre en charge et accompagner les clients particuliers : personnes à mobilité réduite (pmr), mineurs non accompagnés, pour les aider dans le processus d’enregistrement, transfert, débarquement, arrivée, livraison des bagages, etc. information des clients et de leurs accompagnants ✓ fournir des informations générales, individuelles et collectives concernant les départs, enregistrements, embarquements et arrivées : vols, consignes, indications de halls, zones, salles d’embarquement, tapis de livraison des bagages, etc. ✓ orienter géographiquement les clients dans l’aéroport. ✓ faciliter l’accompagnement et l’assistance des passagers, clients et leurs accompagnants. communication pour le bon fonctionnement des opérations ✓ assurer la communication nécessaire avec les collaborateurs, intervenants, partenaires et passagers. compétences et prérequis ✓ le poste ne requiert pas d’expérience professionnelle spécifique. ✓ compétences en techniques commerciales et gestion des conflits. ✓ maîtrise des procédures de la compagnie aérienne. ✓ maîtrise de l’anglais. diplômes, habilitations et certifications obligatoires ✓ niveau baccalauréat ou formation équivalente dans la spécialité. ✓ permis de conduire. ✓ certifications liées à l’activité. ✓ obtention et maîtrise des habilitations et autorisations obligatoires. caractéristiques et environnement du poste ✓ travail dans des zones réglementées...
Je solliciteert voor deze vacature en je hebt een dossier bij vdab of actiris? vergeet dan niet om je dossier aan te vullen. laat aviato je verwittigen voor nieuwe vacatures en vacatures op maat van jouw profiel. activeer de meldingen in jouw aviato dashboard . op zoek naar sollicitatietips? word je uitgenodigd voor een sollicitatiegesprek op brussels airport? goed nieuws! dat wil zeggen dat de werkgever potentieel in je ziet. ontdek hier: de 10 meest gestelde sollicitatievragen tips voor een perfecte cv hoe jij scoort tijdens het eerste gesprek we doorlopen het hele proces zoals we dat ook doen voor alle andere passagiers: we verwelkomen vip-passagiers en hun flight crew, checken hun documenten, we zorgen dat hun bagage correct en vlot aan boord gaat. de vip en de crew kunnen de wachttijd doorbrengen in onze executive lounge. als vip flight agent zorg jij ervoor dat het hele proces vlot en professioneel verloopt. je functie is bijzonder breed en gevarieerd: verwelkomen, begeleiden en informeren van deze vip-passagiers en bemanning, allerlei administratief werk, zoals het aanmaken, verwerken en factureren van vluchten en het in orde brengen van hotelboekingen, limoservices en cateringorders voor de vip-passagiers. wie zijn die vip-passagiers? dat kan iedereen zijn die met een private jet landt of vertrekt vanop brussels airport. ceo’s van bedrijven, staatshoofden en regeringsleiders en af en toe filmsterren, popidolen, wereldberoemde dj’s.... we verwachten van jou een professionele houding; je gaat op een gepaste manier om met de passagiers en crew, in absolute discretie. w...
Join our team as a quality assurance specialist for the guest loyalty call center! at unleashed brands, we’re dedicated to creating fun, engaging, and inspiring experiences for families. our mission is to help kids learn, play, and grow. with over 1,300 locations in development and plans for further expansion, we are looking for an energetic and motivated quality assurance specialist to ensure that our guest loyalty call center delivers exceptional service! what’s in it for you? remote work competitive compensation: enjoy a competitive hourly rate with opportunities for bonuses based on performance. career growth: as you excel in this role, you’ll have opportunities to influence training and development initiatives, further advancing your career. benefits package: we offer a comprehensive benefits package to support you and your family. what you’ll do: as a quality assurance specialist, you will play a crucial role in evaluating and ensuring the quality of customer interactions within our guest loyalty call center. you will monitor recorded calls, score agent performance based on established criteria, provide actionable feedback to leadership, and contribute to ongoing efforts to enhance both customer experience and agent effectiveness. key responsibilities: performance monitoring: track and report on key qa metrics, observe agents’ ability to navigate systems and use tools, and assess performance based on adherence to scripts, accuracy, tone, professionalism, empathy, compliance, and overall service quality. documentation & reporting: maintain qa reports and documentation,...
Business development manager - cryptocurrency industry join to apply for the business development manager - cryptocurrency industry role at scale up recruiting partners business development manager - cryptocurrency industry 1 week ago be among the first 25 applicants join to apply for the business development manager - cryptocurrency industry role at scale up recruiting partners hi there! we are scale up and we are looking for a business development manager in the cryptocurrency/blockchain industry ! about the company our client is building the real-time news and data layer for ai agents — starting with crypto. developed by crypto briefing , a leading independent crypto media company covering the industry since 2017, the company is now transforming into a structured data provider trusted by ai developers, traders, and crypto natives alike. about the position we’re looking for a crypto-native sales & business development manager/associate to help drive growth across innovative data products. you’ll be on the front lines of outreach, partnerships, and pipeline development — helping bring in clients across the intersections of crypto, ai, digital media, publishing, and trading platforms. what you’ll do generate and qualify leads across the crypto, ai, and digital media landscapes. drive outbound outreach for api feeds, news, and data products. support enterprise sales and pilot programs with ai agent systems, digital publications, and infrastructure partners. work closely with the senior team on go-to-market strategies and new product launches...
A guest service agent provides reception services for guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **what will i be doing?** as guest service agent, you will serve on the front office team, to provide services for guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. a guest service agent truly influences the first impressions of our guests and, therefore, are responsible for performing the following tasks to the highest standards: - achieve positive outcomes from guest queries in a timely and efficient manner - ensure an efficient reception experience for guests, including check in/out, and complete audit procedures, as required - ensure that the guest service manager is kept fully aware of any relevant feedback from guests and, or, other departments - demonstrate a high level of customer service at all times - attend appropriate training courses, when required, and assist with the night team's training and development efforts - demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties - maximize room occupancy and use up-selling techniques to promote hotel services and facilities - use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy - comply with hotel security, fire regulations and all health and safety legislation - act in accord...
C.h. robinson is looking for an associate global forwarding agent to join our team. in this role, you will dive into the world of global forwarding operations, mastering essential concepts and terminology while embracing our company's goals and values. as an associate global forwarding agent, you will build your industry and organizational skills, gaining hands-on experience by managing small to medium-sized customer accounts. join us to grow your career in a dynamic, supportive environment where continuous learning and professional development are key. if you're passionate about operations and enjoy building relationships with customers, we invite you to apply today and contribute to c.h. robinson’s ongoing commitment to operational excellence! duties and responsibilities the duties and responsibilities of this position include, but are not limited to: maintain operational excellence: understand processes, documentation, and terminology involved in international shipping from purchase order issuance to cargo delivery. respond to customer requests using basic industry knowledge. coordinate shipment tasks to meet sop requirements. ensure high data integrity regarding shipment details, incoterms, routing, dates, and documents. learn and understand pricing; complete low to medium complexity customer quotes. facilitate relationships: communicate clearly and effectively with customers, chr offices, agents, and vendors. promote positive team relationships. leverage chr’s network of departments, support teams, and leadership. other activities: ensure adherence to customer sops. pe...
The customer service analyst will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting auxis managed services and customer service clients to ensure high levels of customer satisfaction and productivity. responsibilities answer customer calls regarding client services (passports and visas). meet all agent kpis including call efficiency, quality, quantity, and nps customer satisfaction scores. treat people with respect under all circumstances, instill trust in others, and uphold the values of the organization. walk customers through the process and educate them on the requirements. educate customers on timeframes and checklist processes, outlining key components to ensure timely release of passports. resolve customer concerns through a one call resolution approach. listen carefully to our customers to ensure appropriate responses. tactfully handle upset customers with empathy. mirror service offerings to travel needs – offer upgrades/downgrades appropriately. communicate with customers inside and/or outside the company where considerable resourcefulness, tact, and procedural knowledge are required. input all concerns or suggestions for company follow-up, as well as survey responses. adhere to department guidelines when servicing our customers. complete the necessary follow-up actions to notify the appropriate departments of problems that could impact customer satisfaction. notify management of problems or trends and provide feedback both via email and noting customer accounts. transfer calls to...
Ia group bogota, d.c., capital district, colombia claims investigator & recovery analyst ia group bogota, d.c., capital district, colombia 2 days ago be among the first 25 applicants discover your potential with ia group, a leading dutch firm with over 40 years of expertise in claim investigation and recovery. we pride ourselves on delivering exceptional services to credit-insurance companies worldwide. join our global network, spanning 20 offices across europe, africa, latin america, the middle east, and asia. our diverse and talented team consists of over 130 specialized lawyers, legal advisers and investigators, who are driven by a shared passion for success. we are excited to invite a motivated junior claim investigator and recovery analyst to join our bogota branch. in this role, you'll play a pivotal part in: holding on-site meetings and visits with importers across colombia y panama,. securing claim recognition. establish recovery and settlement strategies. resolving non-payment issues. liaise with shipping agencies and customs to uncover import details. to thrive in this role, you should: hold a law, international commerce or related degree. possess strong negotiation skills. be flexible and open to travel for work. experience in international trade, bankruptcy regime, alternative dispute resolution or prior collection experience is a plus. enjoy a competitive salary based on your unique skills and experience. embrace this exceptional opportunity to join a vibrant team in bogotá and contribute to ia group's ongoing growth. if you're an ambitious individual with inte...
Join expatrio expatrio is an ambitious berlin-based start-up in the field of fintech and edtech and currently has a vacancy for the position as customer support agent (spanish & chinese) - latam (remote freelance) our goal is to make the way to and in germany as easy as possible for international students. if you want to support us in this goal, then you are exactly right with us! your role you will be the first point of contact for our international customers for inquiries regarding our product by supporting our customer support team via e-mail and phone you will make sure that our customers get excellent customer service your main tasks will include the verification of documents you will have your own responsibilities and also support our customer support agents with ad-hoc tasks you will work together with our service partners to support our customers your profile you have some experience in customer support you are available in full-time you have strong communication skills and a customer first mindset you are fluent in spanish , both written and spoken, and you're also proficient in english and chinese languages if you have experience in the banking or health insurance industry, you can easily understand our product, but if you don't, we are happy to teach you everything you need to know plus: ideally, you already have some experience with helpdesk software (such as zendesk or similar tools) why expatrio? international, diverse, and intrinsically motivated team autonomous and progressive work environment with low hierarchies and fast decision-making f...
**redvalley, the fast-growing company in medellín,** is looking for an english-speaking, proactive, and strategic, _lead nurturing specialist_ to join our boutique gym fitness client. as a **lead nurturing specialist** you will specialize in lead nurturing with the goal of converting sales leads into customers. the **lead nurturing specialist** is responsible for handling all inbound traffic, converting that traffic into new leads, and providing regular reporting activities. **what you'll do** - sales to consumers, including education of services, identifying their needs, conversion, cross-selling, and up-selling. - taking and updating payment information, as necessary. - contact clients to obtain missing information or answer queries. - maintain and coordinate schedules, appointments, and calendars - coordinating and scheduling sessions with trainers and clients and adding to appropriate calendars. - commitment to constantly improving the customer experience. - maintain and update sales and customer records in crm - develop monthly sales reports. - create spreadsheets, presentations, and marketing materials. - prepare and update key sales promotion calendars and spreadsheets; track promotional spending and keep organized records of all promotional spending. - communicate important feedback from customers internally. - ensure sales targets are met and report any deviations. - stay up-to-date with new services and features. **what you'll bring to the team** - proven work experience as a sales administrator, sales support agent, or similar roles. - hands-on...
Groupcos bogota, d.c., capital district, colombia join or sign in to find your next job join to apply for the customer service representative role at groupcos groupcos bogota, d.c., capital district, colombia 6 days ago be among the first 25 applicants join to apply for the customer service representative role at groupcos get ai-powered advice on this job and more exclusive features. customer service & cross-selling agent (call center) – bogotá, colombia location: on-site – calle 93 , bogotá job type: full-time (42 hours/week) work schedule: fixed shifts within the time window of 9:00 am – 9:00 pm , with 2 days off per week english level: b2+ to c1 education: high school, technical, technologist, or professional experience: no experience required (face-to-face sales experience is a plus) what we offer base salary: $2,850,000 cop biweekly payments performance bonus: up to $250,000 cop unlimited sales commissions – earn as much as you want! role responsibilities provide excellent customer service via phone perform mandatory cross-selling in every call be part of a high-energy, sales-driven call center team benefits choose 2 memberships after your first month: laika, spotify, or netflix welcome outing at 1.5 months welcome bonus: $350,000 cop after 1.5 months loyalty bonuses: $1,000,000 cop at the end of year 1 $1,000,000 cop at the end of year 2 $1,000,000 cop at the end of year 3 ready to grow your career in sales and customer service? apply now and join one of the best bpo teams in bogotá!
Based in san antonio, texas, vnd (has been a leader in web/app development, it solutions, and server hosting since 2002. we are seeking a remote sales agent to join our hybrid team. if you have the drive and vision to shape the future, we want to hea...
Responsibilities planning, execution, tracking and improving of digital paid campaigns following the instructions of the regional performance marketing led. segmentation and audiences creation. monitoring campaign performance regularly and proposing ...
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