**RedValley, the fast-growing company in Medellín,** is looking for an English-speaking, proactive, and strategic, _Lead Nurturing Specialist_ to join our boutique gym fitness client. As a **Lead Nurturing Specialist** you will specialize in lead nurturing with the goal of converting sales leads into customers. The **Lead Nurturing Specialist** is responsible for handling all inbound traffic, converting that traffic into new leads, and providing regular reporting activities. **What You'll Do** - Sales to consumers, including education of services, identifying their needs, conversion, cross-selling, and up-selling. - Taking and updating payment information, as necessary. - Contact clients to obtain missing information or answer queries. - Maintain and coordinate schedules, appointments, and calendars - Coordinating and scheduling sessions with trainers and clients and adding to appropriate calendars. - Commitment to constantly improving the customer experience. - Maintain and update sales and customer records in CRM - Develop monthly sales reports. - Create spreadsheets, presentations, and marketing materials. - Prepare and update key sales promotion calendars and spreadsheets; track promotional spending and keep organized records of all promotional spending. - Communicate important feedback from customers internally. - Ensure sales targets are met and report any deviations. - Stay up-to-date with new services and features. **What You'll Bring To The Team** - Proven work experience as a Sales Administrator, Sales support agent, or similar roles. - Hands-on experience with CRM software & Google Suite (GSheets in particular). - Understanding of sales performance metrics. - Excellent organizational and multitasking skills. - A team player with a high level of dedication and a goal-driven attitude. - Ability to work under deadlines. - Advanced to native proficiency in English and French (written, spoken, comprehension) **We Offer You** - Opportunities to work in a fast-paced startup environment supportive of teamwork, ownership, and purpose. - Flexible working environment (flexible working hours, working from our state-of-the-art office space in El Poblado). - One-of-a-kind company values and teamwork culture as well as a meaningful mission and challenging work. - Private health insurance for you plus a family member. - The opportunity to create an impact in Medellin (and the world) is real. Our newest venture, a non for profit foundation called RVLOVE, is providing real opportunities and resources to those in underserved areas in Medellín. - Subsidized breakfast & lunch at our very own RedValley Café. **Salary**: Up to $2,800,000 per month