Please submit your cv in english wealth armor: growth & operations manager location: remote compensation: base salary (we will consider performance-based incentives in the future) overview: we are seeking a dynamic, results-driven head of operations ...
Please submit your cv in english ("candidates must have proven experience in the insurance industry, including agency management, sales, and operational leadership. ") wealth armor: growth & operations manager location: remote compensation: base sala...
Deliver cash application and receivables management services to sbs north america as per their respective service level agreements (slas) manage incoming payments perform clearing of ar, analyse discrepancies, execute securitization program and factoring review ar ageing reports, perform collection & dunning, escalate & follow-up actions address operational issues and follow through to resolution in an effective and timely manner deliver operational kpis and comply with sanofi policies and guidelines participate in continuous improvement initiatives the analyst, collections management reports to collections management coordinator and may be assigned a specific sub-process or geography. he / she works closely with customer service, finance, treasury, account to report, trade or global business unit and ci2c front line teams in countries / regions. operation deliver collections management services to sbs north america for sanofi entities within sbs perimeter as per their respective service level agreementsreview ar ageing reportsperform collection & dunningdetermine appropriate escalations & follow-up actions as per defined processdispute & claim management – qualify and create disputes identified by ci2c and manage dispute resolution under ci2c responsibility contribute to business and customer collection strategy reviews execute in compliance with sanofi policies and guidelines complete all activities as per the global core model and operational kpis develop expert level knowledge of the activities in scope as well as local knowledge of entities in scope and become a super-...
Overview full potential solutions (fps) is a performance-based outsourcing firm headquartered in boston, ma, with operations in kansas city, mo; manila and davao, philippines; pune, india and bogota, colombia. we employ the best people, processes, and proprietary technology available to deliver multichannel solutions for our clients and provide fulfilling careers for our employees. we invest in our people and put culture first because we believe that happy, fulfilled teams achieve great things! by putting people first, we drive breakthrough results. fps offers a competitive suite of benefits for our employees, including a lucrative compensation program, medical, dental, and vision benefits, and the opportunity for high potential career growth with a fast-growing company. we are committed to creating a culture where our people can succeed and reach their full potential. our core values: integrity - do what’s right for everyone: clients, shareholders, partners, and colleagues. team is more important than self to create an atmosphere of mutual respect. excellence - deliver exceptional client results, reward and recognize performance, and be in a relentless pursuit for improvement. make your work and your goals personal. accountability - act like an owner. take pride in your work. grace - respect and appreciate differences. care for one another and embrace humility. our mission : to create conditions wherein people can thrive! as a recruitment manager , you will be responsible for overseeing both sourcing and selection for agent hiring. this individual will play a pivotal r...
We want you on our team ️️ the coomeva cooperative business group is an organization that is currently made up of 14 companies that provide well-being, quality of life and the opportunity for progress through services such as protection and solidarity; entrepreneurship and business development; education; living place; health; and financial. our value promise "coomeva makes your life easier" provides comprehensive solutions to the well-being and quality of life needs of our associates and families at all moments of their lives. what will be your goal? our commercial campaigns aim to offer different services and products to the associates of our coomeva group to improve their quality of life and well-being. what are the contractual benefits? term contract for work or labor with the possibility of renewal and direct contracting. 100% call center work (in person). excellent work environment. commissions for compliance with variables and commercial goals. what requirements must you meet? academic training: technician, technologist or professional. 1 year of experience in a call center and 2-3 years of experience in selling intangible products. knowledge of office package management and office tools. office hours and two saturdays a month (half day). skills teamwork. proactivity. assertive communication. decision making. business skills and attitude....
We want you on our team ️️ the coomeva cooperative business group is an organization that is currently made up of 14 companies that provide well-being, quality of life and the opportunity for progress through services such as protection and solidarity; entrepreneurship and business development; education; living place; health; and financial. our value promise "coomeva makes your life easier" provides comprehensive solutions to the well-being and quality of life needs of our associates and families at all moments of their lives. what will be your goal? our commercial collection campaigns focus on recovering outstanding invoices from our associates so that they can continue to enjoy the benefits of our products and services. what are the contractual benefits? term contract for work or labor with the possibility of renewal and direct contracting. 100% call center work (in person). excellent work environment. commissions for compliance with variables and goals. what requirements must you meet? academic training: bachelor's degree, technician, technologist or professional. experience of 6 months to 1 year in call center and collection management. knowledge of office package management and office tools. office hours and two saturdays a month (half day). skills teamwork. proactivity. assertive communication. decision making....
We want you on our team️️ company specialized in the design and manufacture of taps, accessories and everything related mainly for the bathroom and kitchen. track record of more than 50 years in the market and leaders in plumbing spare parts. looking for a commercial agent to support us in the expansion process of our own manufacturing portfolio. what are your functions? sale of our product portfolio. prospecting new clients. monitoring of potential clients. database and crm update. marketing business processes and project execution plans. b2b and b2c commercial relationship. make visits to potential clients. (hotels, hospitals, clubs). make quotes. prospect market nationwide. what are the contractual benefits? undefined term contract directly with the company. basic salary of cop $2,000,000. compliance bonuses. (average cop $1,000,000). hybrid work in the city of bogotá. we have an excellent work team. travel expenses and bearing assistance (according to the visits made). what requirements must you meet? training in administrative, commercial or related areas. at least 2 years of experience in commercial areas, preferably in tangible areas. approaching cold clients and commercial persuasion. it is a plus that you have knowledge in the construction sector. knowledge of customer management through social networks and digital marketing. compliance with assigned kpi's. experience in erp management. skills excellent communication skills. verbal and written aptitude. service orientation. planning and organization. closing sales....
At bairesdev, we've been leading the way in technology projects for over 15 years. we deliver cutting-edge solutions to giants like google and the most innovative startups in silicon valley. our diverse 4,000+ team, composed of the world's top 1% of tech talent, works remotely on roles that drive significant impact worldwide. when you apply for this position, you're taking the first step in a process that goes beyond the ordinary. we aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success. senior corporate travel agent at bairesdev we are looking for a senior corporate travel agent to join our business administration team. you will be responsible for coordinating all aspects of inbound and outbound travel planning for employees and clients, visa cases, and expatriate and relocation management. what you will do: - research, arrange, and coordinate travel, transportation, lodging, medical insurance, meals, car rental, and other ancillary needs according to requirements and budget to ensure safe and efficient travel operations. - provide first-level support to managers on global mobility travel policies, processes, and operations. - maintain knowledge of travel methods and requirements, as well as government rules and regulations in various destinations, such as passport and visa laws and tariffs. - lead the execution of the visa strategy. - conduct research, negotiate, and manage corporate agreements with tour operators, airlines, lodging (hotels and housing), transportation companies, and insurance co...
This is a remote position. role name: customer service representative (csr) schedule: agent 1: monday to friday, 7:30am to 4:30pm hemet, ca time with an hour unpaid break agent 2: monday to friday, 11:30am to 7:30pm hemet, ca time with a 30-minute paid break client overview join a rapidly growing, established hvac service provider that’s revolutionizing customer service in the heating and air conditioning industry. this innovative company invests heavily in customer acquisition and values exceptional customer service as a cornerstone of their success. with a modern, technology-driven approach to service delivery and a commitment to customer satisfaction, they’re seeking talented individuals to join their dynamic team. job description step into an exciting role where you’ll be the vital link between customers and essential hvac services, handling high-value customer interactions worth hundreds of dollars per call. as a customer service representative, you’ll leverage modern technology platforms to ensure seamless service delivery while building lasting customer relationships. this position offers excellent growth potential with performance-based incentives, allowing you to directly impact business success while developing your career in customer service excellence. you’ll work with a supportive team in a fast-paced environment where every call matters and your contribution makes a real difference in customer satisfaction. responsibilities provide exceptional customer service through professional phone support handle incoming service requests with urgency and attent...
The offer flexible working options great work culture a role that offers a breadth of learning opportunities the job responsibilities: process life or health insurance applications schedule meetings, prepare meeting agendas, and handle logistics for on-site meetings (i.e., lunch ordered, venue, etc.) handle communication with clients manage levitate platform- send out emails through levitate and send correspondence through social media update agent portal onboard new associate the profile role requirements: must have 3 years of experience as a virtual assistant, preferably within the life or health insurance industry has 3 years experience working with usa clients available to work roughly 40 hours a week within pst working hours must have a keen eye and strong attention to detail high-level customer service, being able to establish a good rapport with clients ability to meet tight deadlines and work under pressure must speak and write fluent english must have a reliable backup internet connection the employer our client is a boutique agency providing operational services to small businesses. our client is looking for a reliable, organized, and detail-oriented virtual assistant who is aligned with our core values and meets the following requirements to staff on one of our client accounts....
Customer service analyst location co-barranquilla posted date 19 hours ago(12/13/2023 2:20 pm) job id 2023-3010 # positions 29 category business support job summary the customer service analyst will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting auxis managed services and customer service clients to ensure high levels of customer satisfaction and productivity responsibilities • answer customer calls regarding client services (passports and visas) • meet all agent kpi’s including call efficiency, quality, quantity, and nps customer satisfaction scores. • treat people with respect under all circumstances, instill trust in others, and uphold the values of the organization. • walk customers through the process and educate them on the requirements. • educate customers on timeframes and checklist processes, outlining key components to ensure timely release of passport. • resolve customer concerns through a one call resolution vision. • listen carefully to our customers to ensure appropriate responses. • tactfully handle upset customers with empathy. • mirror service offerings to travel needs – offer upgrades/downgrades appropriately. • communicate with customers inside and/or outside the company where considerable resourcefulness, tact, and procedural knowledge are required. • input all concerns or suggestions for company follow-up, as well as survey responses. • adhere to department guidelines when servicing our customers. • complete the necessary follow-up actions to notify the a...
Agileengine is one of the inc. 5000 fastest-growing companies in the u and a top-3 ranked dev shop according to clutch. we create award-winning custom software solutions that help companies across 15+ industries change the lives of millions if you like a challenging environment where you’re working with the best and are encouraged to learn and experiment every day, there’s no better place - guaranteed! :) what you will do - develop, maintain, and optimize graphql systems with a focus on security and scalability; - work with apollo router to support graphql migrations and performance improvements; - implement security measures and best practices in graphql architecture; - utilize open policy agent (opa) to enhance access control and system security; - contribute to system performance improvements using rust where applicable; - collaborate with teams to meet quarterly deliverables and project deadlines. must haves - 3+ years of experience with java for high-performance applications and data processing systems. - basic experience with graphql and apollo router. - strong understanding of secure development practices. - experience with opa for access control and security policies. - familiarity with rust for performance-critical components. - upper-intermediate english level. nice to haves - hands-on experience implementing security measures in distributed systems. - exposure to large-scale graphql migrations and system integrations. the benefits of joining us - professional growth accelerate your professional journey w...
Job description agileengine is one of the inc. 5000 fastest-growing companies in the u and a top-3 ranked dev shop according to clutch. we create award-winning custom software solutions that help companies across 15+ industries change the lives of millions if you like a challenging environment where you’re working with the best and are encouraged to learn and experiment every day, there’s no better place - guaranteed! :) what you will do - develop, maintain, and optimize graphql systems with a focus on security and scalability; - work with apollo router to support graphql migrations and performance improvements; - implement security measures and best practices in graphql architecture; - utilize open policy agent (opa) to enhance access control and system security; - contribute to system performance improvements using rust where applicable; - collaborate with teams to meet quarterly deliverables and project deadlines. must haves - 3+ years of experience with java for high-performance applications and data processing systems. - basic experience with graphql and apollo router. - strong understanding of secure development practices. - experience with opa for access control and security policies. - familiarity with rust for performance-critical components. - upper-intermediate english level. nice to haves - hands-on experience implementing security measures in distributed systems. - exposure to large-scale graphql migrations and system integrations. the benefits of joining us - professional growth accelerate your prof...
Job summary: we are searching for a polite, professional customer service call center agents to represent our clients professionally by providing remarkable service to their customers via phone. the customer service call center agent may handle a high volume of inbound or outbound calls and should seek to create a positive experience for each caller. customer service call center agents will listen to customers to understand the reason for their call, address all inquiries and provide an accurate and efficient response. responsibilities: answer inbound calls and greet customers with energy and enthusiasm. place outbound calls and communicate with energy and enthusiasm to customers. build lasting relationships with clients, customers, and other call center team members based on trust and reliability. understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service. meet department productivity and quality standards. strive for first call resolution and take true ownership of customer needs and issues. communicate and follow instructions for one call customer resolution. deliver amazing customer service through effective and timely resolution of various customer inquiries and concerns. take an active role in educating customers about our clients products and services. skills requirements: experience in customer service experience in a transaction-based environment such as a call center or retail location, demonstrating ability to be empathetic and compassionate is preferred. must have ability to work independently and in a t...
Job summary: oversee call center staff and are responsible for assigning tasks, motivating and disciplining employees and assessing performance. responsibilities: hiring, training, and preparing call center representatives to respond to customer questions and complaints and troubleshoot problems with services or products. ensuring agents understand and comply with all call center objectives, performance standards, and policies. monitoring and evaluating agent performance, providing learning or coaching opportunities, and taking corrective action, if necessary. identifies creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value added processes). drives continuous improvement through trend reporting analysis and metrics management offers new ideas and suggestions for improvement. identifies and implements new practices and processes that are “best in field". demonstrates a commitment to customer service; anticipates, meets and exceeds expectations by solving problems quickly and effectively; making customer issues a priority. confers with reporting manager on complex or unusual situations. exchanges knowledge and information with other iqor facilities to ensure best practices are shared throughout the iqor organization. ensures 100% adherence to all company policies and procedures (i.e. security, health, safety and quality). maintains discretion and confidentiality in all areas pertaining to systems, data and proprietary information, whether internal to iqor or customer specif...
The red hat services team is looking for a senior manager to join us in latam leading the consulting practice across the region. in this role, you will guide and run our consulting services business, which includes both technical consulting and project management services. you'll help us evolve and grow our services team to engage across it environments and offer more strategic services together with our technology solutions. you will ensure sales alignment and integration, promote the services business model, offerings, go-to-market, and operations, and you'll provide leadership and organization management. you’ll work closely with the red hat sales team to promote sales and business development for services teams across the region. as a consulting practice manager, you will be responsible for growing the business, keeping delivery high quality, keep consulting associates enabled and ready to delivery high quality engagements while managing financial kpis of the business and working with new products & technologies and delivering strategic projects with customers. what you will do: manage the financial performance, including tracking and reporting in regards to booking, margin, revenue, and sales forecasting from both partner and contractor relationships and internal delivery channels transform and enable services teams and partners to move from a single-solution focus to a multi-offering and solutions-oriented approach oversee and implement systems, policies, and processes to ensure standardization, optimization, and legal and fiduciary compliance plan, guide, and manage ...
Position requirements languages: advanced english level (spoken and grammar). competencies: proactive (b) enthusiastic (b) pronunciation (a) fluent (a) active listening (a) vocabulary (b) grammar (a) confident (b) patient (a) confidential (a) interpersonal skills (b) integrity (a) adaptability (a) assesment level: a = high, b = medium, c = low position overview description: this position is responsible for taking calls (inbound/outbound) from the customers and responding to their questions, inquiries and concerns about their specific products or services. ensures customers receives efficient and courteous service and could potentially be able to recommend various products/services to meet the customer’s needs. roles and responsibilities: respond to customer inquiries regarding service, billing, equipment, features, activations, cancelations refunds and/or changes to account information. retain customers. inform customers about available products/services that meet their needs. maintains financial accounts by processing customer adjustments. maintains customer accurate notations. comply with all of the established policies (general, security of information, compliance) and standards of conduct established by km2. your duties will include but not be restricted to the above. other responsibilities or duties as assigned by direct supervisor. roles and responsibilities: qa audits / supervisions. campaign kpi agent ranking (attendance/ productive hours / campaign kpi’s)....
Prior experience sales related experience (preferred). education high school diploma ( preferred) skills interpersonal and computer skill confidentiality multitask strong organizational & problem solving skills fluent in verbal and written english main responsibilities need to be able to prioritize in a fast-paced environment, adjust changing priorities, meet deadlines and work well under pressure provide customer accurate and detailed information of the product/service accounts information updates persuade customer to acquire their service. (offer promotions, discounts, bundles) expedites the resolution of customer problems and complaints. maintains financial accounts by processing customer adjustments. comply with all of the established policies (general, security of information, compliance) and standards of conduct established by km2. your duties will include but not be restricted to the above. other responsibilities or duties as assigned by direct supervisor. position measures and reports quality audits / supervisions campaign kpi agent ranking (attendance/ productive hours / campaign kpi’s)...
Customer service team lead location co-barranquilla posted date 26 minutes ago(12/14/2023 4:27 pm) job id 2023-3012 # positions 2 category business support job summary the team lead will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting auxis customer service clients to ensure high levels of customer satisfaction and productivity. the team lead will provide support, direction, monitoring, and coaching to the assigned agents in all areas of job performance, including consumer contact processing, problem resolution, and work planning. also, the team lead will work with the customer service supervisor to monitor overall team performance, including achieving target transactional volume and quality measures, following the contractual and operational standards of the account. the lead will work with the supervisor to establish and monitor workflow efficiencies, daily work volumes and work schedules to ensure that the company's customer service goals are met. responsibilities team lead plays a critical role in managing the daily operation of a local team of 10+ professionals servicing international clients. manages team productivity and utilization-focused on client-specific kpis and goals set by auxis management. designs and implements process improvements. support the administration of management tasks associated with payroll, separations, leaves of absence (loa), short term disability (std), and on-boarding of new hires. monitor overall team workload and reallocate/delegate tasks as necessary t...
Job summary: we are searching for a polite, professional customer service call center agents to represent our clients professionally by providing remarkable service to their customers via phone. the customer service call center agent may handle a high volume of inbound or outbound calls and should seek to create a positive experience for each caller. customer service call center agents will listen to customers to understand the reason for their call, address all inquiries and provide an accurate and efficient response. responsibilities: answer inbound calls and greet customers with energy and enthusiasm. place outbound calls and communicate with energy and enthusiasm to customers. build lasting relationships with clients, customers, and other call center team members based on trust and reliability. understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service. meet department productivity and quality standards. strive for first call resolution and take true ownership of customer needs and issues. communicate and follow instructions for one call customer resolution. deliver amazing customer service through effective and timely resolution of various customer inquiries and concerns. take an active role in educating customers about our clients products and services. skills requirements: experience in customer service experience in a transaction-based environment such as a call center or retail location, demonstrating ability to be empathetic and compassionate is preferred. must have ability to work independently and in a t...
Job description bring your passion and energy to our growing team. we're hiring! travel agent (hybrid/remote) full time or part time, location as a travel consultant, you are the face of our company. you'll communicate and respond to request for current and new clients, helping them travel smart and achieve more. do you communicate effortlessly and have customer service at heart? -- read on! as a travel agent, you will search and confirm travel reservations for the customer strong understanding of a client travel policy and can consistently provide consultation to the customer fulfill all requests regarding necessary regulations (dot, tsa, passports, visas, etc.) provide the client with the required industry information, such as low fares, exchange costs, and penalties seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported about you you have travel agent experience relevant skills in gds sabre strong verbal and written communication skills in english solid working knowledge of the travel industry, policies, procedures, and processes about us we're a market leader in travel management: we help people and companies travel smart and achieve more, and our clients include some of the world's best-known and most innovative business and consumer brands. we operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually...
We want you on our team ️️ the coomeva cooperative business group is an organization that is currently made up of 14 companies that provide well-being, quality of life and the opportunity for progress through services such as protection and solidarity; entrepreneurship and business development; education; living place; health; and financial. our value promise "coomeva makes your life easier" provides comprehensive solutions to the well-being and quality of life needs of our associates and families at all moments of their lives. what will be your goal? our retention campaigns focus on highlighting the benefits of our products and services to our associates so that they can continue to have well-being and quality of life. what are the contractual benefits? term contract for work or labor with the possibility of renewal and direct contracting. 100% call center work (in person). excellent work environment. commissions for compliance with variables and commercial goals. what requirements must you meet? academic training: technician, technologist or professional. 1 to 2 years of experience in call center, sales and retention of intangible products knowledge of office package management and office tools. office hours and two saturdays a month (half day). skills teamwork. proactivity. assertive communication. decision making. business skills....
Descripción del empleo somos una empresa tecnológica internacional con sede en palma (españa) y oficina en cali (colombia), de más de 300 profesionales y en constante crecimiento. precisamos incorporar una persona a nuestro equipo de mapping. las principales funciones que llevará a cabo estarán relacionadas con: verificación de datos de alojamientos turísticos (hoteles, apartamentos, villas, etc). creación y mantenimiento de los datos de producto turístico (hoteles únicos, habitaciones, cruceros, etc.). creación y mantenimiento de zonas geopolíticas en el booking engine. mapeo de zonas, hoteles y habitaciones. requisitos formación tecnológica (graduado o finalizando los estudios de ingeniería informática) o de turismo. persona responsable, organizada y con actitud e interés por aprender. se valorará aunque no es imprescindible tener experiencia en sector turístico y conocimientos de inglés. ventajas somos una empresa innovadora en continuo crecimiento, donde podrás progresar en tu carrera profesional. plan de formación continuo adaptado al puesto de trabajo y orientado al crecimiento profesional dentro de la empresa. horario flexible y jornada híbrida. bonus económico variable anual en función del beneficio y crecimiento de la empresa. ambiente laboral informal....
Our mission qualfon is on a mission to help as many individuals as possible pursue their total vocation, create an ever-growing number of career development opportunities, and be the partner of choice for all our clients. further your education and earn a college degree through our qualfon university program free access to personal and professional support through the qualfon care coaches' program competitive wages career advancement opportunities to earn additional income through incentives paid time off paid training we lead by example to ensure our amazing team members and supervisors embrace and live the qualfon mission & values qualfon is dedicated to ensuring all team members have fun@work! nuestra misión qualfon tiene la misión de ayudar a tantas personas como sea posible a perseguir su vocación total, crear un número cada vez mayor de oportunidades de desarrollo profesional y ser el socio elegido por todos nuestros clientes. continúe su educación y obtenga un título universitario a través de nuestro programa qualfon university acceso gratuito a apoyo personal y profesional a través del programa qualfon care coaches salarios competitivos adelanto de la carrera oportunidades de obtener ingresos adicionales a través de incentivos tiempo libre pagado entrenamiento pagado lideramos con el ejemplo para garantizar que nuestros increíbles miembros del equipo y supervisores adopten y vivan la misión y los valores de qualfon qualfon se dedica a garantizar que todos los miembros del equipo tengan fun@work! what you will be doing as a customer service agent, you are responsible...
Overview where better careers begin! massage envy sandhill, 630 promenade pl ste 3, columbia, sc 29229 do you have a passion for helping others? at the massage envy sandhill franchise, we support and inspire you to be your best while we work together to help clients feel their best. as a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey. perks & pay: competitive base pay of $15/ hour plus bonuses and commissions employer-paid healthcare for full-time including medical, dental and vision plans paid time off for full time employees employee assistance program a flexible schedule for a better work/life balance in-depth product and service training a free massage, skincare or stretch service each month (earned) 40% off all products qualified candidates: have a high school diploma (or equivalent) and previous retail or sales experience (preferred) are critical thinkers with excellent math and computer skills and the ability to multitask have great people skills and can establish positive relationships with guests are supporters of total body care with a general knowledge of massage and skin care services day-to-day: provide outstanding customer service and help everyone feel valued and understood promote the value of total body care by educating clients on new and expanded services, selling the massage envy wellness program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations support clinic flow by greeting clients, scheduling s...
Get ai-powered advice on this job and more exclusive features. who are we: brainhi team members have the opportunity to impact thousands of lives, every day, by promoting preventative healthcare in patients using technology. our organization is made up of a dynamic team, based in puerto rico, argentina, the united states, and other parts of the world. we are committed to giving hospitals and medical centers superpowers so they can delight their patients at every step. brainhi has been awarded and recognized worldwide by organizations such as: forbes, the new york times, y combinator, and el nuevo día for our growth and impact after being founded in 2017. today brainhi has served more than 1m patients and 1,000 doctors in puerto rico and the united states. as a patient support agent, you will play a crucial role in ensuring a seamless experience for patients using our platform. you will support patients through their healthcare journey, addressing inquiries, providing assistance, and ensuring they can fully utilize our services for their medical needs. requirements: previous experience in customer support, particularly in a healthcare or service-oriented environment strong communication skills, both written and verbal, with a focus on empathy and understanding ability to effectively troubleshoot and resolve issues while maintaining a customer-first attitude monitor the performance of products and systems to identify potential failures or areas for improvement provide technical support to customers and internal users regarding the products, effectively resolving incidents an...
Offer details: competitive salary and permanent contract. schedule: m-f, 8am to 5:30pm, 42.5h per week (full availability, students won’t be considered). modality: on site (connecta), candidates living out of bogota won’t be considered. job summary: exl is looking for an advanced english speaker to join our dynamic team. here you will be performing the role of “premium auditor”, you will be responsible of auditing processes by reviewing financial documents to ensure compliance with insurance policies and procedures. required skills and qualifications: c1 english speaker (mandatory). job stability is a must. effective communication skills and a collaborative attitude are essential. excellent analytical, problem-solving, and critical thinking skills. experience with document review and report creation is a plus, however no prior experience is required if you are an advance english speaker. key responsibilities: to collect financial information: good understanding of b2b communication to organize: data management to report: build a report of our client’s financial status. to schedule: schedule meetings between clients and insurances to finalize properly auditing procedures. if you’re a person with a positive, proactive attitude and desire to learn, we are looking for you!...
Instrumentation engineer (agentic ai systems) softserve is a leading technology solutions company specializing in software product & application development and services. our mission is to be a valuable partner for our clients (from start-ups to larg...
We are looking for an experienced senior devops engineer (azure, onetrust) willing to operate in production support. if you like to dig into complex systems and are great at troubleshooting, you are exactly who we're looking for. about our customer t...
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