Grow your sales pipeline with skilled cold callers we get it—cold calling can be tough. it’s time-consuming, often frustrating, and can take your team’s focus away from what really matters—closing deals. at there is talent, we believe that cold calli...
About the company infillion is the only global media platform combining the power of mediamath's industry-leading data and technology with the unrivaled performance of truex's interactive video and ctv technology. infillion works with more than 1,400...
At optum global advantage, we built an entire organization around one giant objective; make the health system work better for everyone. so when it comes to how we use the world’s large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. what services does uhone - caa offer? customer service, first contact for members, cancellations, provides payment information and bill status, transfers to appropriate department as appropriate. caa is uhone's initial service line. the subject matter expert is a fully trained customer service representative (rapid response) who has attained expert knowledge in responding to members inquiries and complaints and troubleshooting problems with services. **formal requirements**: - high school degree, bachelor’s degree, or equivalent experience. **required skills**: - ms office tools skills - bpo voice experience **main responsibilities**: - provide knowledge, resources, and information to support agents. - address customer concerns in an accurate and timely manner. - assist advisors in soliciting material and updating accounts. - ensure accuracy of content. - coach and train agents to enhance customer interaction and provide guidance to advisors. - demonstrate thorough knowledge of products and services and their competitive advantages through continuous self-improvement and adherence to quality standards. optum, part of the unitedhealth group family of businesses, brings...
**locations**:colombia only (remote) come join us at odisea and work with some of the most exciting start-ups in the us! work with a scalable construction-technology platform that collects and stores observations about workforce and assets in near real-time. through the web portal and mobile app, customers gain important visibility and drive efficiencies into their commercial fleet and construction operations. we value aligning small teams with customer use cases and giving the independence needed to quickly deliver impactful solutions. you would be a part of the integrations team that designs and develops solutions that operate on our integration developer platform. this is an exciting new partner integration role that is strategic, entrepreneurial, and hands on. you won’t be bored! the software engineer is a critical and hands-on member of the integrations team and will be instrumental in helping us accelerate the growth of our organization. you will be the key individual contributor responsible for building and leading the process to successfully integrate and onboard new customers. **responsibilities** - serves as member of the integrations team tasked with developing and leading new partner integrations, leveraging the integrations developer platform - tray.io - work in a small cross-functional team of engineers, designers and product managers to deliver meaningful integrations to our customers - act as technical point of contact for new partners to field questions, coordinate solutions or address their concerns - be a valued member of our wider engineeri...
Overview: **talent acquisition operations coordinator** **remote - colombia** emmes group: building a better future for us all. emmes group is transforming the future of clinical research, bringing the promise of new medical discovery closer within reach for patients. emmes group was founded as emmes more than 47 years ago, becoming one of the primary clinical research providers to the us government before expanding into public-private partnerships and commercial biopharma. emmes has built industry leading capabilities in cell and gene therapy, vaccines and infectious diseases, ophthalmology, rare diseases, and neuroscience. we believe the work we do will have a direct impact on patients’ lives and act accordingly. we strive to build a collaborative culture at the intersection of being a performance and people driven company. we’re looking for talented professionals eager to help advance clinical research as we work to embed innovation into the fabric of our company. if you share our motivations and passion in research, come join us! **primary purpose** **responsibilities**: - serve as the primary point of contact for the applicant tracking system (ats), liaising between emmes' application analyst and the vendor's account manager to address system-related issues and implement potential requirements. - generate data and reports to support decision-making and track recruitment metrics (e.g., time-to-fill, pipeline health). - coordinate and handle logístical aspects of the recruitment process, including technical tests, assessments, travel arrangements if requ...
Explore your next opportunity at a fortune global 500 organization. envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. we know what it takes to lead ups into tomorrow—people with a unique combination of skill + passion. if you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. **job summary** this position plans, sets up, monitors, and reports on physical inventories. he/she monitors and reports accuracy of system or customer generated cycle counts. this position reports and corrects warehouse errors and inventory discrepancies. **responsibilities**: - acts as the primary customer contact for one account. - ensures data accuracy and integrity by location and facility. - reconciles inventory. - performs scheduled and on demand cycle counts. - identifies inventory variances. **qualifications**: - high school diploma or international equivalent - minimum 1 year inventory control/warehouse experience - ability to work in a fast paced warehouse environment - rapid and accurate data entry skills - effective verbal and written communication skills - proficient in microsoft office word and excel - proficient in ms access and powerpoint - preferred **employee type**: permanent ups is committed to providing a workplace free of discrimination, harassment, and retaliation....
We’re c.h. robinson, one of the world’s largest logistics platforms and we're looking for our next **global forwarding agent.** is that you? are you detail-oriented, service-savvy and a problem-solver? if so, this might be the perfect role for you. as a global forwarding agent, you will be your customers’ primary contact responsible for managing and operating the shipment lifecycle of their global freight. a successful global forwarding agent thrives in a lightning-fast environment, finding swift resolutions to transportation and documentation problems. you’ll be very hands-on with your customers, working closely with them from the start of the shipment process. we offer a dynamic, industry-leading training program that jumpstarts your knowledge of c.h. robinson and our systems and processes. you will come out of this experience ready to be part of a high-performing team. our successful global forwarding agents go on to expand their careers with c.h. robinson in operations, sales, or account management. if this all sounds good, let’s talk more about what you’ll be working on. **responsibilities**: **maintain operational excellence**: - understand the processes, documentation, and terminology involved in international shipping from time of purchase order issuance through the delivery of the cargo. - coordinate tasks on the shipments to meet all customer sop requirements: booking approvals, processing pre-alerts, governmental filings, executing delivery, ensuring proper invoicing, etc. **facilitate relationships**: - collaborate with our international team membe...
**company overview**: bvp takes pride with excellent customer service! today, we serve some of the world's largest corporations, providing excellent customer service, and operational support 24/7/365. bvp employs over 400 professionally trained teammates globally and plans to continue to grow at over 30% each year. bvp's well-integrated technology solution allows for seamless integration and collaboration between north american and colombian teammates. our strong belief is that any work function that can be digitized, can, and eventually will be operated remotely. bvp, an essential service, is proudly serving other essential services making it recession proof and stable during all economic cycles. bvp colombia is headquartered in medellin. to learn more about our culture, kindly visit our website **about the opportunity**: if you are looking for a permanent long-term placement where you will have an opportunity to always see what the world will look like 10 years ahead, join our team today. taking part in one of the fastest-growing technology companies will enable you to work with a team that values harmony and collaboration. we are looking for positive individuals that can thrive in a fast-paced environment. our diverse customer base spans multiple industries and will provide you with an opportunity to gain a wide range of experiences. **responsibilities**: - supervise and perform all hardware/software upgrading activities - backup maintenance on all computers - understanding of and ability to install, configure and test all workstation hardware/software - p...
**about astound commerce** astound commerce is a global digital commerce company that provides end-to-end services—from creating a data-driven strategy and delivering ux services to building an ecommerce solution for a variety of clients such as cartier, neutrogena, puma, diageo, adidas and l’oréal. with 20+ years’ experience, 1,400+ ecommerce specialists, more than 3,000 projects completed, and dozens of industry accolades, we excel at maximizing the brand and business value of every digital commerce touchpoint. astound commerce currently operates in 14 countries with 20 offices worldwide. **job purpose** the l&d; program coordinator is an important role within astound academy (l&d; department). the Сoordinator collaborates with global teams to provide world-class learning programs that educate and prepare entry-level engineers to work with clients. you will drive learning programs inside and outside the company. your work will enable hundreds of men and women new to it to work successfully with the world’s top commerce brand in one of the fastest-growing sectors of the world economy. you should have had exposure in managing l&d; projects and hiring processes, excellent planning skills, be proficient in english, have excellent interpersonal skills and be prepared to improve, and seek to explore and grow in the direction of corporate development. **in this role you will get to** - act as the first point of contact for key partners on major learning program activities** to align them with the company needs**: - establish and maintain partnership programs with u...
**job summary**: responsible for monitoring quality and accuracy attributes, identify root causes, and recommend solutions to address opportunities to achieve the operation’s goals and objectives. keep in touch with clients. ensure that client, quality, and corporate consumer satisfaction goals are met or addressed in a timely manner. **responsibilities**: - monitor/evaluate customer interactions to drive customer experience improvements. - calibrate and support high quality and amazing customer experience standards. - participate in joint call (contact) monitoring with client, client services team and call center team. - ensure client quality and corporate customer satisfaction goals are met or addressed in a timely manner. - analyze data; recommend solutions to address root cause. - monitor quality and accuracy attributes; recommend solutions to address root cause. - assist in customization of quality review guidelines per client specification and creation of plans to achieve quality/customer satisfaction goals. - provide recommendations on improving operational process to achieve quality/voc goals and objectives. - develop a strong partnership with client quality contacts to ensure quality goals and objectives are calibrated. - coordinate efforts with learning department to ensure that appropriate training and development is in place to address client quality initiatives. **education**: - degree or equivalent combination of education and directly related experience. **requirements**: - 6 months on your current position. - not having any verbal warn...
**calling all innovators - find your future at fiserv.** we’re fiserv, a global leader in fintech and payments, and we move money and information in a way that moves the world. we connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. if you want to make an impact on a global scale, come make a difference at fiserv. **job title** technical project management - advisor i project manager sr **what does a great**senior**implementation project specialist**do?** - the senior implementation project specialist (ips) plays a meaningful role in the delivery of our solutions to our new and existing debit client base. this includes partnering with multiple teams within the organization and external clients in leading key activities to ensure the installation process is completed on time and in accordance with client requirements. **what you will be doing**: - act as primary project contact for clients and internal groups. - takes projects from original concept through final implementation working with internal resources and external customers. - provide continuous project feedback and status updates to key stakeholders. - develop project plans and related task lists as necessary, update plans accordingly. - work with client to determine parameter settings and key parameters into proprietary databases. - manage multiple implementation tasks with other internal groups ...
**importante empresa del sector call center** **conocimientos y habilidades** - experiência en call center mínima de 12 meses, líder de formación o calidad - conocimiento convergente (movil y hogar) - manejo de grupos - habilidades blandas (comunicación, solución de situaciones, enfoque al logro) - gusto por enseñar y capacidad para transmitir el conocimiento requerimientos espesificos - seguimiento de grupo (formadores) - seguimiento y cumplimiento de indicadores - programación de rq de cada operación de acuerdo a necesidad - programación de pre-turnos - cumplimientos ucc - garantizar los debidos procesos de formación y calidad. **condiciones laborales y salariales** - $2.020.000 - dos millones de pesos moneda corriente - prestaciones sociales - bonificaciones por cumplimiento de indicadores - ubicacion medellin antioquia - centro empresarial olaya herrera, carrera 52 #14-30, local 121. tipo de puesto: tiempo completo sueldo: hasta $2.020.000 al mes...
At johnson & johnson, the largest healthcare company in the world, we come together with one purpose: to profoundly change the trajectory of health for humanity._ - diversity & inclusion are essential to continue building our history of pioneering and innovation, which has been impacting the health of more than 1 billion patients and consumers every day for more than 130 years. regardless of your race, belief, sexual orientation, religion or any other trait, you are welcome in all open positions at the largest healthcare company in the world._ - when you join johnson & johnson, your next move could mean our next breakthrough_ johnson & johnson is the largest and most broadly-based healthcare company in the world. we’re producing life-changing breakthroughs every day and have been for the last 130 years. the combination of new technologies and your expertise enables amazing things to happen. our vision is to be the best in class health & wellness organization by leveraging the commercial strategy to deliver competitive advantage and value creation for the consumer, customer and j&j.; and as part of one of the largest and most diverse healthcare companies in the world, our brands leverage the company’s world-class research tools and scientific prowess to provide consumers across the globe with innovative consumer medicines, skin, baby and essential health solutions. we are hiring the best talent for **jr specialist customer service **to be located in bogota. **purpose** the customer service jr. specialist is a point of contact for internal j&j; functions and exter...
**_position: _**_quality assurance manager_ **location**: anywhere across colombia, remote role **mandatory pre-requisites** - atleast 8 to 12 years of experience in a managerial role in quality assurance from a bpo/ call center - excellent english communication skills - remote (work from home) - full-time role - must have their own laptop/desktop which meets minimum qualifications: - processor - core i5 or higher, ram - 8gb or higher - bandwidth requirements minimum - download speed: at least 6 mbps; upload speed: at least 6 mbps. and a quiet, private place in your home where you can work without background noise (trust us, you'll appreciate the quiet) and without interruption. **about us** **1840 & company** is a global managed marketplace for vetted professional resources and outsourcing solutions. we proactively curate a marketplace of freelance marketers, developers, and finance professionals globally. additionally, 1840 and company delivers managed outsourcing solutions such as contact center and back-office solutions currently from a work-from-home model. at 1840 & company, we rely on knowledgeable professionals to interact with our valued customers when they have questions or concerns we are currently looking for a **_quality assurance manager_** to join our 1840 & company team. the individual has to be a go-getter who welcomes the challenge of meeting the needs of a growing business. - develops, implements, and manages processes to ensure that products meet required specifications for quality, function, and reliability prior to delivery. - leads...
Sales person for coliving company job description we are looking for a full-time remote sales person to work for sharedeasy coliving /global shared living group inc./ global shared living group inc. is based in new york company, which provides full-service coliving services to anyone looking to move to a new city and meet new people. coliving is a shared housing model. our residents share kitchens, living rooms, and other common spaces with all members, and have a private or shared bedroom of their choice. everything is included in the flat fee: utilities, wifi, furniture, appliances, kitchen supplies, and anything else needed upon moving into a new place. we are looking for ambitious, self-motivated business-oriented people, who will become the next generation of employees, who are turning the real estate market in the usa and around the world into a customer-focused industry. sharedeasy currently has a steady influx of inbound leads coming in daily, via multiple sales channels. you will respond to and qualify leads as the first point of contact for prospective customers, who are looking to join one of our existing houses. **responsibilities**: - managing end-to-end sales cycles from inquiry to payment - conducting a significant volume of outbound and inbound phone calls to prospective and existing clients - processing all bookings and payments, and establishing recurring payment schedules for residents - sourcing for clients via social media, third-party platforms, and other potential avenues - publishing and maintaining online listings to increase potenti...
**redvalley, the fast-growing company in medellin**, is looking for a bubbly, organized, and detail-oriented _secretary_ to provide professional administrative and operational support to management and the company through conducting and organizing daily duties and activities including receiving and handling information. this person will work directly with the other team members to maintain everyone well-informed, as well as help solve and handle any operational issues. our **secretary** will be an integral part of our reputation and customer relationship as a company, maintaining our excellence in customer service! **what you'll do**: - answer incoming calls and guide the customers through the process - ask the right questions to get the proper information about the type of service the customer requires - gather all information and provide it to the department that requires it to follow their respective process - advise customers the sales team will contact and follow up with them to ensure it was done - communicate effectively company-wide to check if any inconsistencies throughout the operation **what you'll bring to the team**: - high school diploma, bs, or equivalent work experience - 2 years of experience handling phone calls and customers - significant experience with problem-solving and high comfort with digital technology - proficiency in ms office and g-suite - advanced to native spoken and written english (c1+) **soft skills**: - organization - customer-oriented - proactivity - work ethic - attention to detail **we offer you**: - opport...
Construye y promueve excelentes relaciones con colegas, diseña experiências de clientes que inspiran lealtad. eres el pilar más importante de nuestro éxito. tú marcas la diferencia. - ** your role **:registro, recolección y administración de documentación de siniestros como registro en bms nacora database evaluación de responsabilidad, carga, propiedad y otras líneas de negocios, seguimiento de pagos, enlace con aseguradoras y acción de recuperación si es necesario. recibir información, activos, tramitar con las compañías de seguros, dar seguimiento y comunicarse con los clientes de nacora, todo tipo de siniestros en los que esté involucrado algún tercero cliente de nacora y notifique a nacora, llevando de manera efectiva el proceso de siniestros, manejo de información y atención al cliente. relación, controlando todos los datos de reclamos, cumpliendo con la legislación nacional de todos los países involucrados bajo su responsabilidad, pudiendo proporcionar el estado de los reclamos en cualquier momento, con la responsabilidad también de construir e implementar programas de prevención y control de pérdidas para los clientes de nacora. - ** your responsibilities**: - ser responsable del manejo de reclamos generales, operativos, financieros y administrativos: análisis, evaluación y manejo de todos los reclamos, de todos los productos contratados por los clientes de nacora cluster norte. - iniciar y procurar la recuperación de terceros según lo acordado localmente. - reportar a la gerencia nacional y regional los siniestros con periodicidad mensuales y trimestrales. - ...
**we believe in better!** we are a global information technology company that builds high-performance, security-centric solutions that can help change the world. enhancing people’s lives through secure, reliable advanced technology is our vision. our associates are at the forefront of everything we do, driving our clients’ successes while giving back to communities and making this world a safer and more secure place to live and work. our success is a direct result of the work of our people who live and breathe our core beliefs. simply put, we believe in better lives. join us! **learn more about unisys and our key solution offerings**:unisys, stealth, cloudforte®, inteliserve **what success looks like in this role**: responsible for obtaining required information from service requesters, querying clients to ensure accurate product identification, and logging the information into proper call management system. works independently or cooperatively as a member of a team under the direction of a team leader or manager. primarily interfaces with clients, service delivery units, immediate management and other team members to ensure an accurate service request is routed to the appropriate service provider. may be responsible for determining service entitlement by reviewing contract, generating contracts for time & material service if request is not under contract, or at field management request, providing grace periods on certain products while contract is in process. may also utilize multiple internal systems for one of the following activities: 1) locating, securing and ...
Company overview: didi global inc. is the world’s leading mobility technology platform. it offers a wide range of app-based services across markets including asia-pacific, latin america and africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services. didi provides car owners, drivers, and delivery partners with flexible work and income opportunities. it is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of ai technology and localized smart transportation innovations. didi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future. li-hybrid team overview: you will be working in the food execution team executing strategies designed by the strategy team to drive sustainable health and growth for restaurants at didi. you will provide substantial support to the day-to-day operation of agents giving support directly to our top restaurants in mexico, colombia, costa rica and peru, this will allow us to help restaurants perform at a high level, giving clients the best option in the market available - become one of our contributors to build the path to success! role responsibilities: - coordinate with internal teams to plan, implement, and execute operational activities. -...
Media.monks is on a mission to create a new future for this industry. our vision? build everything with a belief that changing for good comes from changing who does the work. yep, that means you. welcome to the party—one global, cross-cultural collective with a passion for using our skills to create better and a better world. that's how we're able to connect the dots between data, content, digital media, and technology from everywhere we are—a true end-to-end model. joining the media.monks collective means having the opportunity to create award-winning work with some of the most gifted, focused, joyful, talents from all over the world. **in this role you will**: - form strategic teams, being aware and evaluating their bandwidth in order to assign their tasks in equitative ways. - receive briefs and identify their needs in order to enhance ad hoc teams for several projects and take into account their requirements: objectives, kpis, resources, vendors, production. - keep horizontal and transparent communication with clients and teams. - consolidate feedback from clients. - offer creative and executional input for marketing campaigns. - ensure that every campaign and its assets meets the quality standards, needs and brief of the campaign. - identify and assemble cross functional marketing strategies. - request and supervise budgets. - review and distribute an equitative workload between teams. - keep a constant communication, monitoring the status of every project - schedule management, identifying priorities, deadlines and tasks. - supervise deliveries assuring...
**we believe in better!** we are a global information technology company that builds high-performance, security-centric solutions that can help change the world. enhancing people’s lives through secure, reliable advanced technology is our vision. our associates are at the forefront of everything we do, driving our clients’ successes while giving back to communities and making this world a safer and more secure place to live and work. our success is a direct result of the work of our people who live and breathe our core beliefs. simply put, we believe in better lives. join us! **learn more about unisys and our key solution offerings**:unisys, stealth, cloudforte®, inteliserve **what success looks like in this role**: responsible for obtaining required information from service requesters, querying clients to ensure accurate product identification, and logging the information into proper call management system. works independently or cooperatively as a member of a team under the direction of a team leader or manager. primarily interfaces with clients, service delivery units, immediate management and other team members to ensure an accurate service request is routed to the appropriate service provider. may be responsible for determining service entitlement by reviewing contract, generating contracts for time & material service if request is not under contract, or at field management request, providing grace periods on certain products while contract is in process. may also utilize multiple internal systems for one of the following activities: 1) locating, securing and ...
The main purpose of the ads creatives strategist is to provide our clients with top-quality creative media. this may include researching and reaching out to potential content creators and keeping up-to-date with the ever-changing tiktok and instagram reels trends. the ad creatives strategist will need to develop a deep understanding of each individual clients’ brand, values, customer avatars, and specific requirements. this knowledge will be used to create detailed script briefs for chosen content creators, matching their brand guidelines and including full video footage concepts for the creative campaign. in addition, the ads creative strategist will be required to contact and liaise with potential content creators in order to put a team together for each project. performing quality control duties on the received content to ensure that it meets guidelines will also be a part of this role. **mission statement**: the primary mission of our ads creatives strategist is to ensure that we provide the highest quality creative ads possible to our clients. this involves gaining a deep understanding of each client’s unique needs, brand voice, values, and messaging, as well as maintaining an in-depth understanding of and keeping up with changing trends. as our ads creatives strategist, you’ll be working closely with content creators of your own choosing, whom you’ll be required to research, reach out to, and liaise with throughout the project. you may be required to communicate directly with clients on occasion. **general responsibilities**: - strategizing script briefs ...
Invoices analyst - people services_ - _ location: bogotá, colombia_ - _ job type: permanent_ about the job our team: - support sanofi's transformation by developing close management with vendors._ main responsibilities: - _ consistently review: reviews data provided._ - _ clarifies any question from people services member._ - _ provides invoices process instructions to each vendor._ - _ point of contact for the ps team during invoice process_ - _ have an in-depth understanding of the billing process and stay up-to-date_ - _ maintain a strong relationship with the other areas of the hub such as a2r, p2p and stakeholders of interest._ - _ actively participate in renewal meetings and negotiations with vendors. keep balances and statements up to date. eliminating the risk of service suspension._ - _ prepare reports, with relevant data to generate insights in vendor conversations and negotiations._ - _ drive, challenge and continuous improvement: update onse support_ - _ participate initiatives lead by global_ about you - experience: _experience 2 - 3 years in similar roles_ - soft skills: communication and presentation skills. - interpersonal relations and skills to manage customer relations. - technical skills: - _accounting programs_ - _ ability to work with database and data warehousing programs_ - _ operational knowledge of code of ethics & compliance_ - education: _bachelor’s degree in administration, accountancy or similar._ - languages: _english -fluent_ pursue progress, discover extraordinary better is out there. better medications, be...
We believe in better!** we are a global information technology company that builds high-performance, security-centric solutions that can help change the world. enhancing people’s lives through secure, reliable advanced technology is our vision. our associates are at the forefront of everything we do, driving our clients’ successes while giving back to communities and making this world a safer and more secure place to live and work. our success is a direct result of the work of our people who live and breathe our core beliefs. simply put, we believe in better lives. join us! **learn more about unisys and our key solution offerings**: unisys, stealth, cloudforte®, inteliserve **what success looks like in this role**: responsible for obtaining required information from service requesters, querying clients to ensure accurate product identification, and logging the information into proper call management system. works independently or cooperatively as a member of a team under the direction of a team leader or manager. primarily interfaces with clients, service delivery units, immediate management and other team members to ensure an accurate service request is routed to the appropriate service provider. may be responsible for determining service entitlement by reviewing contract, generating contracts for time & material service if request is not under contract, or at field management request, providing grace periods on certain products while contract is in process. may also utilize multiple internal systems for one of the following activities: 1) locating, securing and co...
**we believe in better!** we are a global information technology company that builds high-performance, security-centric solutions that can help change the world. enhancing people’s lives through secure, reliable advanced technology is our vision. our associates are at the forefront of everything we do, driving our clients’ successes while giving back to communities and making this world a safer and more secure place to live and work. our success is a direct result of the work of our people who live and breathe our core beliefs. simply put, we believe in better lives. join us! **learn more about unisys and our key solution offerings**:unisys, stealth, cloudforte®, inteliserve **what success looks like in this role**: responsible for obtaining required information from service requesters, querying clients to ensure accurate product identification, and logging the information into proper call management system. works independently or cooperatively as a member of a team under the direction of a team leader or manager. primarily interfaces with clients, service delivery units, immediate management and other team members to ensure an accurate service request is routed to the appropriate service provider. may be responsible for determining service entitlement by reviewing contract, generating contracts for time & material service if request is not under contract, or at field management request, providing grace periods on certain products while contract is in process. may also utilize multiple internal systems for one of the following activities: 1) locating, securing and ...
This role: - this is a senior, hands-on role in one of our global client teams here in bogotá working across international projects. you'll take ownership of the development and delivery of multiple first-class creative projects. - this role requires solid experience in film & content production, and an intimate understanding of what's needed to make digital, video and content projects come to life. - you''ll be directly responsible for scoping and quoting large integrated content projects as well as overseeing all content production to final delivery within time & budget. - you will work in a dedicated production team and be liaising directly with various global clients, partners, and other key stakeholders. - you will work closely with our internal production teams, working with monks in bogotá, latam, north america and far beyond. - along with internal production teams, you will also work with external production houses being the conduit between client, agency and production. - ln addition to the planning stages, you'll attend shoots where covid possible or via live steam, and work alongside local teams to provide great-looking image and social assets produced during the same shoot. - together with our creatives and business monks, you'll also play a key role in bidding for new projects and the development of production proposals. - client relations is key, you will need to work with procurement teams, negotiating budget whilst working to rigid external processes. - you'll assess and elevate the feasibility of concepts and production plans, always making sure ...
**we are looking for**: - excellent written and verbal communication skills are a must - strong phone contact handling skills and active listening - someone who takes the extra mile to engage customers and ensure a positive company image - experience in dealing with customer inquiries of different types (i.e. service requests, billing questions, resolving service dissatisfaction, etc.) - an ability to problem solve and conflict resolution - ability to learn our service product - strong attention to detail and ability to adapt to change - goal oriented and ability to deliver expected results in a timely manner - ability to easily learn different crm systems - knowledge of microsoft office tools, google drive, voip) - some experience in sales is a plus - customer service experience is a plus - full time availability - bilingual (spanish and english) **what we offer**: - leadership role growth opportunities - on time weekly pay: $325 training pay with a 90 day evaluation - a positive work environment - weekly team building activities - key metrics bonus incentives - a great work life balance: 40 hour week shifts - no night shifts! - work from home! - paid training - vacation, pto and even birthday paid off! - up to 4 holidays paid off **requirements to work from home**: excellent internet connectivity: - internet access speeds of 2 mbps upload and 10 mbps download - the faster the better! productive work environment: - in-house network, and a hard-wired internet connection capable of continuously supporting outstanding call quality and hig...
Jobgether jobgether is a talent matching platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through ai-driven job matching. one of our companies is currently looking for a recruiter in latam...
We are looking for a talented customer success manager to step onto a fintech unicorn rocketship! tipalti is one of the world’s fastest-growing fintech companies. we free finance professionals to lead by modernizing the entire payables operation. we ...
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