**RedValley, the fast-growing company in Medellin**, is looking for a bubbly, organized, and detail-oriented _Secretary_ to provide professional administrative and operational support to management and the company through conducting and organizing daily duties and activities including receiving and handling information. This person will work directly with the other team members to maintain everyone well-informed, as well as help solve and handle any operational issues. Our **Secretary** will be an integral part of our reputation and customer relationship as a company, maintaining our excellence in customer service! **What You'll Do**: - Answer incoming calls and guide the customers through the process - Ask the right questions to get the proper information about the type of service the customer requires - Gather all information and provide it to the department that requires it to follow their respective process - Advise customers the Sales team will contact and follow up with them to ensure it was done - Communicate effectively company-wide to check if any inconsistencies throughout the operation **What You'll Bring to the Team**: - High School Diploma, BS, or equivalent work experience - 2 years of experience handling phone calls and customers - Significant experience with problem-solving and high comfort with digital technology - Proficiency in MS Office and G-Suite - Advanced to Native spoken and written English (C1+) **Soft Skills**: - Organization - Customer-oriented - Proactivity - Work Ethic - Attention to detail **We Offer You**: - Opportunities to work in a fast-paced startup environment supportive of teamwork, ownership, and purpose. - Flexible working environment (flexible working hours, working from our state-of-the-art office space in El Poblado). - One-of-a-kind company values and teamwork culture as well as a meaningful mission and challenging work. - Private health insurance for you plus a family member. - The opportunity to create an impact in Medellin (and the world) is real. Our newest venture, a non for profit foundation called RVLOVE, is providing real opportunities and resources to those in underserved areas in Medellín. - Subsidized breakfast & lunch at our very own RedValley Café. **Salary**: $2,500,000 - $3,000,000 per month