[TCY905] RENTAL AGENT

**responsibilities** - update excel sheets with new and sold vehicles. - follow up on insurance claims - maintenance scheduling - rental inventory management - blocking calendar when necessary - managing vehicle prices **customer service** - make calls to turo and hyrecar for vehicle switches and refunds and removing bad reviews. - answer messages - call/text customers late on payments **handle issues** - coordinate repossession of vehicles if needed by calling a tow company. - follow up on insurance claims, tow yard releases. - disable customer vehicles due to late payments. - collecting debt from customers. - after hours emergency assistance **desk work** - organize documentation / invoices / contracts, vehicle registrations and ensure everything is up to date. - scheduling maintenance with mechanic. - keep "inactive vehicle" binder updated with sold prices **check in** driver verification **check out** - charge late return if necessary - inspect vehicle for damages, rims, body, paint, interior, etc. through photos **position requirements** - a mature motivated individual who takes accountability. - a quick learner, good **listener**, energetic, doesn’t talk back or make excuses. - someone who can effectively communicate with customers and maintain inventory control. spanish speaking and knowledge of car makes and models is a plus, as it will allow for effective communication with a diverse customer base. - **attention to details, listening** **skills, critical thinking skills a must, and excellent customer service are essential for ...