Superside is looking for a strategic and experienced enterprise customer success manager to manage a portfolio of 15–20 high-value enterprise customers, including some of the most innovative brands in tech, ecommerce, and healthcare. this is not a support role. it’s a strategic partner position that blends customer success, account management, and marketing strategy. you’ll work directly with senior stakeholders (cmos, brand and growth leads), helping them unlock the full potential of superside’s ai-powered creative services to drive revenue, efficiency, and innovation. you’ll have the opportunity to make a real impact, supported by robust onboarding and well-documented processes to help you hit the ground running. what you'll do: own key relationships across enterprise accounts, aligning creative strategies with customer business objectives. monitor account health, identify expansion opportunities, and mitigate risk. partner with sales and solution architects to execute strategic growth plans. ensure customers fully leverage superside’s services by driving adoption, sharing best practices, and guiding change management. collaborate with creative project managers, creative leads, and specialist teams (video, ai, web) to deliver seamless execution across multiple workstreams. lead strategic planning sessions and qbrs with vp- and c-level stakeholders, highlighting roi and business impact. capture feedback and trends across accounts, influencing internal improvements to superside’s product and service delivery what you'll need to succeed: 5+ years of customer ...
Superside is looking for a strategic and experienced enterprise customer success manager to manage a portfolio of 15–20 high-value enterprise customers, including some of the most innovative brands in tech, ecommerce, and healthcare. this is not a support role. it's a strategic partner position that blends customer success, account management, and marketing strategy. you'll work directly with senior stakeholders (cmos, brand and growth leads), helping them unlock the full potential of superside's ai-powered creative services to drive revenue, efficiency, and innovation. you'll have the opportunity to make a real impact, supported by robust onboarding and well-documented processes to help you hit the ground running. what you'll do: - own key relationships across enterprise accounts, aligning creative strategies with customer business objectives. - monitor account health, identify expansion opportunities, and mitigate risk. - partner with sales and solution architects to execute strategic growth plans. - ensure customers fully leverage superside's services by driving adoption, sharing best practices, and guiding change management. - collaborate with creative project managers, creative leads, and specialist teams (video, ai, web) to deliver seamless execution across multiple workstreams. - lead strategic planning sessions and qbrs with vp- and c-level stakeholders, highlighting roi and business impact. - capture feedback and trends across accounts, influencing internal improvements to superside's product and service delivery what you'll need to succeed: - 5+ years of cu...
Join to apply for the motion designer - mid level role at superside continue with google continue with google join to apply for the motion designer - mid level role at superside get ai-powered advice on this job and more exclusive features. sign in to access ai-powered advices continue with google continue with google continue with google continue with google continue with google continue with google continue with google continue with google continue with google continue with google continue with google continue with google direct message the job poster from superside talent acquisition | global creative & digital recruitment | hyper-growth specialist | ai-driven superside is looking for a mid-level motion designer with the creativity, technical expertise, and innovation mindset to push the boundaries of motion design. you’ll work with top global brands, crafting high-impact motion graphics, animated digital ads, lottie animations, and more, all while collaborating with a world-class, globally distributed team of creatives. this is a high-ownership role where you’ll contribute to cutting-edge projects, explore new animation technologies, and help shape superside’s creative motion capabilities. what you'll do design engaging motion graphics for leading global brands across various formats. collaborate with dedicated account teams across different time zones. work on a number of simultaneous projects, executed with high attention to detail, on time and budget. support creative leads to help our customers achieve goals and add business value through design. explore and integra...
Join to apply for the creative project manager role at superside continue with google continue with google join to apply for the creative project manager role at superside direct message the job poster from superside superside is looking for experienced creative project managers to join our creative services team. in this role, you’ll lead the charge on some of the world’s most forward-thinking brands, managing fast-paced creative projects across formats, channels, and teams. from day one, you’ll take ownership of customer relationships, guide creative output, and help shape how we integrate ai into our workflows. you’ll work in a fully remote, globally distributed team of top talent, delivering bold, creative work while building the future of creative project management. what you'll do manage 20+ simultaneous creative projects across global brands, from concept to delivery, including planning, scoping, budgeting, and coordination. translate customer needs into clear creative briefs, provide strategic recommendations, and guide projects through feedback cycles. collaborate with creative leads and designers to deliver outstanding work that meets business objectives. build strong customer relationships and serve as the main point of contact for creative execution. spot growth opportunities and support customer success by identifying upsell, expansion, or churn risks. partner with customers and creatives to explore and integrate ai tools into project workflows. motivate and support your team to deliver a best-in-class customer experience. continuously grow your knowledge and h...
Superside is looking for a creative lead who is deeply passionate about video production in the advertising sector.as a key member of the video services team, you will guide a group of talented video professionals to produce innovative content for high-profile customers like meta, amazon, salesforce, red bull, and shopify. we're looking for a leader who is as comfortable working hands-on with projects as they are in directing the creative efforts of their team. reporting to the creative director of video services, you’ll foster the growth and development of your team. you will ensure that the work you oversee maintains the highest standards of quality and that your team members have the tools and support they need to thrive. what you'll do lead creative video projects from brief to final delivery, ensuring excellence at every stage. manage a team of multidisciplinary creatives, setting a high bar for output and collaboration. present concepts and solutions directly to customers, ensuring a smooth and positive experience. mentor and upskill your team, sharing expertise in your area of specialty (e.g., editing, concepting, cinematography). ensure your team’s work aligns with brand guidelines and pushes creative boundaries. champion new tools, techniques, and processes to improve efficiency and quality. monitor performance, utilization, and resourcing needs to support department growth. create a strong team culture rooted in healthy work practices, creative problem-solving, and continuous learning. what you'll need to succeed 3+ years leading creative video teams in a fast-pac...
Enterprise business development representative join to apply for the enterprise business development representative role at superside enterprise business development representative join to apply for the enterprise business development representative role at superside get ai-powered advice on this job and more exclusive features. direct message the job poster from superside global talent acquisition partner @superside | the leading ai-powered creative service superside is looking for an experienced enterprise business development representative to join our account development team. this role focuses on outbound sales and engagement with enterprise-level accounts in the saas, creative, and marketing industries, driving our expansion in the north american market (u.s. & canada). as a bdr at superside, you’ll play a key role in identifying and engaging high-value enterprise accounts, initiating conversations, and generating interest in our creative subscription services. success in this role is not just about volume—it’s about understanding prospects’ needs and challenges and positioning superside as a strategic partner. you will collaborate with senior marketing and creative leaders at global brands, nurturing relationships to create long-term opportunities for our sales team beyond traditional transactional sales. what you'll do: engage and nurture enterprise-level accounts, particularly in the saas, creative, and marketing industry, using a multi-channel approach (phone, email, social, and video). develop strategic and personalized outreach, leveraging account intent signals...
Join to apply for the creative director role at superside join to apply for the creative director role at superside direct message the job poster from superside lead talent partner @ superside | the leading creative-as-a-service company superside is seeking a visionary creative director with deep creative expertise and a passion for generative ai to lead high-impact work across branding, ad creative, digital experiences, print, presentations, and more. in this role, you’ll guide a globally distributed team, collaborate with ambitious brands like meta, amazon, salesforce, shopify, and google, and play a pivotal role in scaling our creative excellence through ai-powered innovation. as a creative director, you’ll serve as the key creative contact for our customers, helping them solve problems through strategic creative thinking, ensuring our work delivers business impact, and pushing our creative standards forward. what you'll do own the creative vision for key accounts, partnering with creative directors to shape brand expression and output. partner closely with customers to understand their goals, build trust, and become their go-to creative advisor. guide conceptual development and ensure alignment between creative direction, customer strategy, and campaign objectives. lead customer calls and creative presentations, confidently articulating ideas, rationale, and recommendations to senior stakeholders. provide clear, actionable direction to multidisciplinary teams, ensuring creative excellence across every touchpoint. collaborate with creative project managers to ensure alig...
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