**language** english. **location** 100% remote. **availability** full-time schedule. **about the role** as a **dispatch / freight coordinator **on the **_after hours_** team at smarthop, you will have the opportunity to lead our customers “the truckers” to success outside of our regular business hours. utilizing our technology to improve every aspect of our customers' business. our team of experts ensure operations run smoothly from start to finish. you will be in charge of: dispatching freight information to customers handling issues for the life of a load while in transit updating brokers with freight status updating our system with the most up to date information performing check calls providing customer service to any customer needs relaying strategic information to customers on the freight plan being the point of communication between our dispatchers and customers checking quality of data that is in our system your role is vital because you are the direct contact person of our operations outside of our normal hours of operation, the decisions you make will affect the overall success of not only our customers but our company as well. your expertise will be needed for technological improvements, and your role will drive the success of our technology’s implementation in the real world. you will gain our customers trust and loyalty by providing an unforeseen caliber of work and results. **key responsibilities of this role will be**: delegate tasks to dispatch team dispatching freight information to customers handling issues for the...
**language** english. **location** 100% remote. **availability** full-time schedule. as a **payment operations specialist **at smarthop, you will have the opportunity to lead our customers “the truckers” to success. utilizing our technology to improve every aspect of our customers' business. our team of experts ensure operations run smoothly from start to finish. you will be in charge of: generating payroll reports for our carriers collection efforts for dispatch, lease, factoring and fuel programs building receivable reports for each program sort and bill loads to carrier factoring companies follow up with underpayments and resolve pending issues finding the best solutions to resolve payment issues with customers and for customers special program reconciliations your role is vital because you are the engine of our operations, the decisions you make will affect the overall success of not only our customers but our company as well. most importantly, you're tasked with the challenging role of looking after the company’s revenue and collections. your expertise will be needed for technological improvements, and your role will drive the success of our technology’s implementation in the real world. you will have the challenge to gain our customers trust and loyalty by providing an unforeseen caliber of work and results. **the key responsibilities of this role**: generating payroll reports for our carriers collection efforts for dispatch, lease, factoring and fuel programs building receivable reports for each program sort and bill loads to carr...
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