Requisition id: 217636 join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. location(s): colombia: bogota: bogota scotiabank is a leading bank in the americas. guided by our purpose: "for every future...
Trader sr ventas y distribución corporate psicóloga / talent acquisition / atracción de talento / consultor gestión humana / hrbp / hr business partner / recursos humanos / talento / cultura en scotiabank colpatria vivimos retos cada día y proyectos ...
Requisition id: 225742 we are committed to investing in our employees and helping you continue your career at scotiagbs purpose responsible for leading an employee services team, ensuring the effective and efficient response to hr-related inquiries from internal and external, including employees, dependents, retirees, candidates, contingent workers, third party vendors, etc. this role is responsible for acting in a people manager capacity to individuals in their team and managing inquiries that are either complex or escalated. accountabilities leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader bank relationships, systems and knowledge. ensures the team's operational goals, service standards and annual objectives are met. this includes ensuring the team operates within service level standards and services delivered are aligned to global hr's strategies and provide scotiabank employees with an exceptional employee experience during each interaction. provides guidance to employee services consultants on the proper usage of the knowledge management and case management systems, and drive effective and efficient responses to inquiries from employees, dependents, retirees, candidates and vendors regarding hr policies and procedures. develops and holds self and team accountable to meet objectives aligned to unit’s goals and kpis, prioritizing workload and re-aligning resources as required in order to optimize results and throughput coaches employee services consultants in assessing the level of c...
Title: identity access management (iam) engineer requisition id: 212280 we are committed to investing in our employees and helping you continue your career at scotiatech. purpose the team the global identity & access management organization is responsible for setting the strategy and roadmap for identity and access management (iam) and defining, delivering, operating and governing security controls pertaining to iam across scotiabank globally. this includes identity lifecycle management, centralized provisioning of workforce identities, access governance, certification of workforce identities and accounts, management of privileged access, authentication including multi-factor authentication and single sign-on, as well as the selection and integration of iam solutions. the role the iam engineer handles the practical requirements analysis, providing integration solution, development, implementation and support for web access management systems. accountabilities champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. work with a development team to handle the whole project cycle and deliver quality technical solutions. design, code, test, implement, and support applications software that is delivered on time and within budget. learn security technologies, methodologies and industry best practices. participate in an on-call pager rotation to provide after-hours maintenance support. initiate proactive communication with internal/external teams. understand how the bank’s risk appetite and risk culture sh...
Requisition id: 223499 employee referral program – potential reward: $0.00 we are committed to investing in our employees and helping you continue your career at scotiagbs purpose contributes to the overall success of the hr services operations team in canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. accountabilities champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. process position, job and employee data changes in hr systems throughout the employee lifecycle events ensure data accuracy and integrity of employee records and position management changes through established internal control mechanisms respond to inquiries pertaining to position management and employee lifecycle events and answering escalated issues from different stakeholders understand how the bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions. actively pursues effective and efficient operations of his/her respective areas in accordance with scotiabank’s values, its code of conduct and the global sales principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, aml/atf/sanctions and conduct risk. champions a high performance environment and contri...
Requisition id: 216681 we are committed to investing in our employees and helping you continue your career at scotiatech. purpose the incumbent will be working in close collaboration with global banking markets compliance business partners and a diverse set of stakeholders to provide ongoing technology support of the employee & issuer conflicts management programs & regulatory beneficiary disclosure programs. accountabilities champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. ensure the availability, performance, scalability, and security of production systems. system troubleshooting and problem solving across platforms and application domains. provide on-going support and inquiries from business stakeholders on the technology solutions for firm and personal conflicts management programs as well as regulatory beneficiary disclosure programs. including system integration, perform initial diagnosis, fix issues, and suggest robust solutions. take the lead and ownership on solving complex technical issues and implement long-term solutions. perform business analysis that includes understanding of business objectives, planning, eliciting, scoping, analyzing, documenting, prioritization, managing changes, maintaining traceability, managing backlogs, stakeholder analysis and effort estimation. perform data mappings, reverse engineering, documenting as-is flows, performing gap analysis and elicit requirements to support to-be end state. build and maintain a repository of reusable req...
Banco colpatria del grupo scotiabank requiere auditor de créditos de consumo. perfil: profesional graduado en carreras afines al sector financiero con ingles intermedio. experiencia: mínimo 8 años de experiencia laboral en el sector financiero en áreas relacionadas con el ciclo de crédito como riesgo, otorgamiento, collections, modelos, mantenimiento así como también áreas de control (revisoría, auditoria, control interno) en auditoría (interna o externa), gestión de riesgos, cumplimiento de preferencia en el sector financiero. manejo de las siguientes herramientas: sas, sql, acl, idea. contrato indefinido. ciudad: bogotá...
Requisition id: 215838 we are committed to investing in our employees and helping you continue your career at scotiatech. purpose the support engineer will be working in a cross functional technology team responsible for the bank's customer data and will contribute to the overall success of the team ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. ensures all activities conducted are following governing regulations, internal policies, and procedures. the incumbent should be a self-starter and be able to work independently with little or no supervision. they should have strong communication skills, a client focused mindset, and take accountability and ownership of tasks. accountabilities champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. contributes to a customer focused culture to deepen client relationships and leverage broader bank relationships, systems, and knowledge. experience coding in a professional environment, taking requirements from concept to production use. ability to work collaboratively and communicate clearly and concisely with both technical and non-technical audiences. understand how the bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions. troubleshoot production incidents, job failures, and provide support for production applications. analyze and resolve incident tickets assigned to the group based on severity and priority and ident...
Requisition id: 217636 join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. |...
Id de la solicitud: 223190 estamos comprometidos a invertir en nuestros colaboradores y ayudarles a continuar su carrera profesional en scotiagbs purpose the global model risk management area provides independent and consistent model validation and approval across various risk types, including market risk, retail/non-retail credit risk, operational risk, capital models, anti money laundering (aml) and other key risk/financial models. the senior analyst provides support to manager/senior manager in the validation of canadian and international retail/non-retail credit adjudication and behavior models, credit retail strategies, market risk, capital models as well as ifrs9 models. this position entitles activities related to model validation work including data management and model quality assurance testing/validation to establish overall soundness of the credit risk measurement, delivery of various ad-hoc validation assignments, collaboration with the model development teams and business lines, and communicating results to model owners, ensuring compliance with internal framework and regulatory requirements. he/she may also communicate and negotiate with the different counterparties regarding issues identified during the validation. accountabilities validate retail scoring (adjudication/behaviour/collection) models and non-retail adjudication models. validate retail credit strategy models (including adjudication, behaviour, collection). validate ifrs9 provisioning models for retail and business banking portfolios including all parameters (pd...
Id de la solicitud: 225504 programa de referido de empleados – probable pago: $200,000.00 estamos comprometidos a invertir en nuestros colaboradores y ayudarles a continuar su carrera profesional en scotiatech. position:cybersecurity analyst, security platforms engineering - onboarding and delivery purpose contributes to the overall success of the onboarding and delivery team in thesecurity platforms engineering department in canada and globally ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives.ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. accountabilities ·champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems, and knowledge. ·work collaboratively within a team of security professionals and across the organization in matters of security, logging, and custody of security events and troubleshooting. ·respond to incidents; resolve, triage, or escalate as appropriate to meet and exceed sla metrics. ·support and maintain key production systems, ensuring 7/24 availability. ·document and keeping comprehensive records of log sources, configurations, analysis procedures, troubleshooting and incident reports. ·provide input to management reporting including executive summaries, condition status reporting, statistics, and action item tracking. ·knowledge of various operating systems such as (linux, windows, aix, as400 and so on) ·familiarity with ...
Requisition id: 171677 we are committed to investing in our employees and helping you continue your career at gsglobales. bilingual customer care advisor – canadian banking propósito contribuye al éxito general del banco de canadá operando en scotiagbs colombia contact centre a nivel global, garantizando que los objetivos, planes e iniciativas individuales específicas se lleven a cabo o se cumplan en apoyo a las estrategias y objetivos de negocios del equipo. el agente de servicio al cliente ofrece un servicio de calidad a los clientes internos y externos mediante la entrega de una resolución rápida, precisa y profesional a consultas por teléfono, en línea y por escrito a través del uso efectivo del modelo de experiencia del cliente. la resolución incluye la culminación precisa de todas las actividades y operaciones requeridas. el agente de servicio al cliente es responsable de la profundización de la relación con el cliente mediante la identificación y discusión de la correspondencia adecuada entre las necesidades de los clientes y los productos y servicios disponibles. el titular será medido por los objetivos establecidos. prácticas de ventas proseguir activamente las operaciones eficaces y eficientes de sus áreas respectivas, asegurándose de que los mecanismos de control diario del negocio sean suficientes, se asimilen y sean eficaces para cumplir las obligaciones con respecto al riesgo operacional, el riesgo de cumplimiento normativo, el riesgo de lavado de dinero y financiamiento del terrorismo y el riesgo de conducta, por ejemplo, per...
Requisition id: 223228 thanks for your interest in scotiatech, scotiabank's new and innovative technology hub in bogota. join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture. senior engineer contributes to the overall success of the security platform engineering (spe) team in canada and globally, ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. candidate value proposition: the successful candidate will have the opportunity to work within scotiabank. we are technology partners who help the business transform how our employees around the world work. you will get to work with and learn from diverse industry leaders, who have hailed from top technology. diversity, equity, inclusion & allyship - we strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across scotiabank. we embrace diversity and provide opportunities for all employee to learn, grow & participate through our various employee resource groups (ergs) that span across diverse gender identities, ethnicity, race, age, ability & veterans. remote-friendly work environment will provide you with the flexibility to perform at your b...
Id de la solicitud: 213696 estamos comprometidos a invertir en nuestros colaboradores y ayudarles a continuar su carrera profesional en scotiatech. purpose contributes to the overall success of the international technology cca ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. accountabilities champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. champions a high performance environment and contributes to an inclusive work environment. works closely with all units within business line, business / country users and team members to understand business processes, user requirements that drive the analysis and design of quality technical solutions. participate in the systems implementation process by defining business requirements and processes, developing test strategies and test cases, performing testing (by identifying, evaluating, escalating, resolving problems and supporting other team members), defining user procedures and workflows, developing conversion and implementation strategies, verifying conversion, providing user documentation, providing user training, and providing post-implementation support. participate in the full development life cycle of business solution design and implementation by analysis, and accurately and clearly defining user requirements, assisting in the development o...
Banco colpatria del grupo scotiabank requiere profesional habeas data y tratamiento de datos. perfil: profesional graduado en carreras afines al sector financiero. objetivo del cargo: encargado de promover, asistir y monitorear unidades de negocio. experiencia: mínimo 4 años de experiencia en tratamiento de datos, programas de privacidad, control interno adicionalmente manejo avanzado de herramientas ofimáticas y mínimo 50 % dominio de inglés. ciudad: bogotá...
Requisition id: 227536 thanks for your interest in scotiatech, scotiabank's new and innovative technology hub in bogota. join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture. purpose join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. the data science role contributes to the overall success of the fraud management group globally ensuring specific individual goals, plans, initiatives are executed/delivered in support of the team’s business strategies and objectives. ensure all activities conducted are within compliance of governing regulations, internal policies, and procedures. accountabilities champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. collaborate with stakeholders including operations, analytics and data science partners, as well as scotia digital and it&s partners to identify opportunities and drive business value in reducing fraud risks by leveraging data science leverage distributed computing tools (e.g. beam, bigquery, hive, spark) for analysis, data mining and modeling collaborate with technology / engineering, analytics, and operational teams to deploy fraud detection and prevention models and algorithms in production across different products and channels create and apply model validation strategies to measure model effectiveness, conduct a/b testing, and make ongoing enhancem...
Requisition id: 216339 we are committed to investing in our employees and helping you continue your career at scotiatech. purpose we are looking for a creative, self-starting, results-oriented, highly motivated individual with attention to detail and excellent problem-solving skills. the incumbent needs to be able to multi-task and work in a fast-paced and agile environment. accountabilities champions a customer-focused culture to deepen client relationships and leverage broader bank relationships, systems, and knowledge. development and support of an integration layer and tax reporting web-based application. support the development, delivery, and continuous improvement of complex analytics solutions to ensure high quality, depth of analysis, and clear communication of insightful results. ability to manage multiple competing priorities and thrive in an agile environment. comfort and curiosity when working on data of financial products. understand how the bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions. actively pursues effective and efficient operations of his/her respective areas in accordance with scotiabank’s values, its code of conduct, and the global sales principles, while ensuring the adequacy, adherence to, and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, aml/atf/sanctions, and conduct risk. champions a high-performance environment and contributes to an inclusive work environment. reporting relationships primary manager: manager business analysis direct re...
Requisition id: 226352 thanks for your interest in scotiatech, scotiabank's new and innovative technology hub in bogota. join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture. purpose the dataops engineer is responsible for building, maintaining, and optimizing scalable and reliable data pipelines and infrastructure in a cloud environment, under the guidance of the senior dataops engineer. this role collaborates with a global team of dataops engineers and cross-functional stakeholders to ensure high-quality data products and services that support the organization’s data-driven goals. by implementing dataops best practices and leveraging cloud technologies, the dataops engineer contributes to efficient data workflows, operational reliability, and seamless delivery across multiple countries. accountabilities • data pipeline development and maintenance: - assist in the design, development, and maintenance of cloud-based data pipelines using platforms such as azure, gcp, or aws (e.g., dataflow, bigquery, gcs, s3, lambda functions, cloud functions, composer), following established best practices and under the guidance of senior engineers. - implement and support automated data workflows, including etl processes, data quality checks, and orchestration using tools like python, spark, airflow, or cloud composer. - support efforts to meet performance and reliability targets as defined by senior team members. • cloud infrastructure sup...
Requisition id: 217181 thanks for your interest in scotiatech, scotiabank's new and innovative technology hub in bogota. join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture. purpose contributes to the overall success of the global contact center platform/ scotiatech in bogota ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. ensures all activities conducted in compliance with governing regulations, internal policies, and procedures. accountabilities champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems, and knowledge. assist the lead and/or to develop and to provide high quality deliverables during all the phases of the project, from the participation in requirement gathering, design and implementation to post release support. assist the lead and /or team as a specialized technical guide in the analysis, design, development, implementation, architecture and support of pega base solutions. showing expertise in flows, ui and decision rules; and considering best practices, guardrails and any defined standard. sharing knowledge and helping the team with the correct usage in the diversity of tools and capabilities pega offers. collaboration as part of an agile development team, participation in daily stand-ups, work estimations, identify blockers and proposal of solutio...
Requisition id: 221751 employee referral program – potential reward: $200.000,00 we are committed to investing in our employees and helping you continue your career at scotiatech. the team global banking and markets engineering (gbme) is the fast-moving, award-winning technology engine that powers scotiabank’s corporate, investment banking and capital markets businesses. the role gbme is searching for technical business analysts who are capable individuals, continuous learners and are eager to boost capabilities of capital markets products and analytics platforms. the successful candidate will have a strong business mindset and technical expertise. you will work closely with business and engineering teams to address bau gaps and implement market leading solutions for the various projects within gbme. about the job do you thrive when faced with challenges? looking to work in various projects across the organization, collaborating with global teams and business lines to solve real-world challenges? then this is the right team for you! in this exciting role, you’ll apply your analytical skills to solve day-to-day problems and add value to our business partners and customers. is this role right for you? in this role you will: · provide direct support to global wholesale operations users, independently resolving daily business and technology challenges with a sense of urgency. · collaborate with end users to understand business needs, perform gap analyses, and assess requirements to inform effective solutions and process automation. · serve...
Colpatria multibanca del grupo scotiabank requiere ingeniero de sistemas as400 perfil: profesional graduado en ingeniería de sistemas, electrónica o telemática. objetivo del cargo: identificar, analizar, diseñar y ejecutar las actividades relacionadas con el soporte. experiencia: mínima de 5 años en administración de sistemas as400 incluyendo: 1. configuración tcp/ip, ftp, ftps(ssl), sftp(ssh), lineas de comunicación, sna. 2. administración de usuarios y seguridad de objetos. 3. sistemas de almacenamiento empresarial (san) ibm. 4. instalación de os400 y ptf´s. 5. manejo de brms, client access y mq. conocimientos: 1. certificación en administración de sistemas as400. 2. manejo de herramientas de monitoreo barcelona. 3. manejo de sistema de control de versiones fenix. 4. conocimiento de sistemas nonstop. 5. ingles alto. 6. certificación en itil ciudad: bogotá...
Id de la solicitud: 225793 gracias por tu interés en scotiagbs, el mejor campus de bogotá. Únete a un equipo ganador con un propósito claro, comprometido con el logro de resultados en un entorno inclusivo y de alto desempeño. posición: aml analyst – aml operations center bogotá, operaciones globales propósito contribuir al éxito general de la unidad de operaciones de aml en bogotá, colombia asegurando la ejecución de metas individuales específicas, planes e iniciativas en apoyo a las estrategias y objetivos del equipo. garantizar que todas las actividades realizadas siguen las normas, políticas internas y procedimientos. el analista investigará y evaluará la relación con el cliente para identificar posibles riesgos financieros, reputacionales, operativos y/o de cumplimiento, además de las actividades que posean riesgos de lavado de activos o financiación del terrorismo. de acuerdo con las necesidades y asignación de operaciones globales, y con una cultura centrada en el cliente, el analista puede cubrir, para banca canadiense y/o internacional, una o más de las actividades aquí descritas en áreas como enhanced due diligence, name screening, transaction monitoring, demarket, media search, entre otros. responsabilidades generales • perseguir activamente operaciones eficaces y eficientes, garantizando la adecuación, adherencia y eficacia de los controles empresariales diarios para cumplir con las obligaciones con respecto al riesgo operativo, de cumplimiento normativo, de lavado de activos/financiación del terrorismo (la/ft) y de conducta, incluyendo pero no limitado ...
We are committed to investing in our employees and helping you continue your career at scotiatech. purpose the team: scotiabank has embarked on the journey to modernize both development practices and tools. one of the main areas of transformation is the public cloud and the various platform technologies that support both development and operations on the cloud. the aim is to provide a streamlined process and framework which will allow the development teams to focus on building business logic. the platform is used by development teams globally to host hundreds of applications. we are building our development team with influencers, makers, creators, and industry leaders who will drive us forward. the role of cloud engineer operates within the modern apps platform engineering team. this valuable member of the team will be responsible for creating platform components and services for broad enterprise use. is this role right for you? you consider yourself to be a subject matter expert in designing and managing cloud services - infrastructure as a service (iaas) & platform as a service (paas). you thrive on the detailed design & deployment of cloud service; the same in the design & implementation of automated delivery pipelines for the cloud services. you can work with engineers and architects on breaking down, scoping, and estimating tasks. you are proficient in providing level 3 support for developed cloud services. you can develop & document operational procedures for service operations teams. accountabilities champions a customer-focused culture to deepen client relationships...
Id de la solicitud: 224329 programa de referido de empleados – probable pago: $0,00 estamos comprometidos a invertir en nuestros colaboradores y ayudarles a continuar su carrera profesional en scotiagbs propósito el asesor de cobranzas tiene la función de garantizar el cumplimiento de las estrategias y procedimientos del área, debe realizar la gestión de cobro a las cuentas asignadas y garantizar la rehabilitación de estas cuentas para maximizar la recuperación de las cuentas reduciendo las pérdidas. dentro de sus funciones se encuentra la gestión de cobro telefónica. debe brindar a los clientes un excelente servicio y brindar soluciones coherentes a su situación financiera. así mismo debe garantizar el cumplimiento de la meta establecida tanto a nivel cuantitativo como cualitativo. el propósito general del puesto es ejecutar la gestión telefónica diaria de cobro de los diferentes productos y cuentas en mora asignados (autos, tarjetas, hipotecas, pymes, leasing y cualquier otra forma de crédito retail), con el fin disminuir los niveles de morosidad asegurando un servicio de calidad al cliente bajo los estándares de ética y profesionalismo requerido dentro scotiabank. todo lo anterior, de acuerdo con normas, políticas, procedimientos y regulación aplicable a scotiabank, asegurando altos estándares de calidad y oportunidad, velando por los intereses del banco. responsabilidades • actuar como portavoz de la cultura enfocada en el cliente con miras a intensificar las relaciones con la clientela y aprovechar las relaciones, los sistemas y los conocimientos del...
Colpatria multibanca del grupo scotiabank requiere director de provisiones y fraude de originación. perfil: profesional de ingeniería industrial, economía, estadística o carreras relacionadas al sector financiero. objetivo del cargo: este cargo tiene la responsabilidad administrar las estrategias que permitan mejorar y controlar los pronósticos de provisiones así como el nivel de fraude.experiencia de 5 años en sector financiero, preferiblemente en riesgo o en áreas de análisis estadístico, manejo de presupuestos, modelos de pérdida esperada e incurrida y modelos de pronósticos. conocimientos: nivel de inglés escritura/lectura (70%). análisis de riesgo de crédito. manejo de provisiones por riesgo de crédito, deseable en ifrs9 ciudad: bogotá...
Id de la solicitud: 229662 gracias por tu interés en scotiatech, el nuevo e innovador centro tecnológico de scotiabank en bogotá. Únete a un equipo ganador que promueve la creatividad y la innovación en un entorno cambiante, donde siempre estamos comprometidos con el logro de resultados, en una cultura inclusiva, diversa y de alto desempeño. **purpose** the scrummaster is responsible for driving team effectiveness by identifying and removing impediments, supporting the team, and encouraging practices in accordance with agile principles. the scrum master is empowered to introduce better ways to boost team productivity. they lead the team by embodying agile values, facilitating ceremonies, and supporting a culture of continuous improvement and shared practices. the incumbent will be actively involved in the development and maintenance of a high-performing, self-organizing team. **requirements**: - professional in computer engineering, business, information science, or another related field preferred - 5 - 8 years of experience in it (highly desirable). - b2+ english level - more than 3 years of experience in people management and/or leadership of large cross-functional/cross-regional teams on major organizational projects, preferably in an agile work environment (must). - project management experience with a strong understanding of agile project management principles and practices along with work experience as a scrum master on a recent project/initiative. - have the scrummaster certification (csm) (must have). - excellent oral and written communication sk...
Requisition id: 224302 thanks for your interest in scotiagbs, the best campus in bogota. join a purpose driven winning team, committed to results, in an inclusive and high-performing environment. purpose responsible for responding to and providing support and coaching for hr solutions inquiries (email, on demand andtelephony) with hr application support team from internal and external partners (e.g. employees, dependents, retirees, candidates, vendors, and people managers, etc.) ensuring timely and accurate answers, either directly or through escalation. this role provides support to employees globally in line with global standard operating procedures (including escalation), desktop procedures and service level agreements(slas). accountabilities • champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge • provides effective and efficient responses to inquiries from internal and external, including employees, dependents, retirees, candidates, contingent workers, third party vendors, etc. regarding hr policies and procedures • assesses and interprets the level of complexity of employee inquiries, providing coaching (e.g. low complexity er issues), answering directly or escalating to appropriate parties for resolution • acts in an advisory role by providing end-user support for those interacting with hr systems, resolving issues and promoting/guiding employees in the usage of self-service functionalities where possible • ensures positive and consistent experiences by striving for excellence...
Contribuye al éxito general de global network engineering como tercer nivel de soporte para implementar e integrar soluciones de infraestructura de red en data centers y cloud para los países de latam (méxico, perú, chile, colombia, panamá, costa ric...
Join to apply for the mortgage banker role at scotiagbs colombia del grupo scotiabank. direct message the job poster from scotiagbs colombia del grupo scotiabank. at scotiagbs, we want you to be part of a team that is always in personal and professio...
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