The role: we are seeking a detail-oriented business analyst to help enhance our business voice portal—a central platform for customers, partners, and internal teams to manage telephony services, billing data, and account insights. this individual will gather requirements, support agile delivery, and improve user experience across the platform. key responsibilities include collaborating with the product owner to manage and prioritize the product backlog, writing clear epics and user stories, participating in agile ceremonies, gathering and documenting requirements to improve portal functionality and ux, coordinating with stakeholders and ui/ux teams to align business needs with development, defining workflows for service configuration, account management, and provisioning visibility, ensuring accurate and user-friendly billing data, supporting erp/tax/payment system integrations, and assisting with uat, validating data flows and user journeys, and resolving post-release issues. required skills: - a strong analytical and problem-solving skillset is required. - the ideal candidate will have high attention to detail and the ability to manage multiple workstreams. - candidates must be collaborative and have a passion for improving user experience. preferred qualifications: - experience working with customer or self-service portals is beneficial. - familiarity with billing systems and service configurations would be an asset. - knowledge of agile practices and tools such as jira and confluence is highly valued. why sangoma? sangoma is a leading business communications pl...
About the role we're looking for a detail-oriented business analyst to help enhance our business voice (bv) portal—a central platform for customers, partners, and internal teams to manage telephony services, billing data, and account insights. you'll gather requirements, support agile delivery, and improve user experience across the platform. ideal candidates will bring experience with customer portals, billing systems, and telecom service models, along with a strong grasp of agile methodologies. key responsibilities collaborate with the product owner to manage and prioritize the product backlog. write clear epics and user stories; participate in agile ceremonies. gather and document requirements to improve portal functionality and ux. coordinate with stakeholders and ui/ux teams to align business needs with development. define workflows for service configuration, account management, and provisioning visibility. ensure billing data (invoices, payments, usage) is accurate and user-friendly; support erp/tax/payment system integrations. assist with uat, validate data flows and user journeys, and help resolve post-release issues. what you'll bring strong analytical and problem-solving skills high attention to detail and ability to manage multiple workstreams collaborative mindset with a passion for improving user experience required: 3+ years as a business or product analyst, preferably in telecom, saas, or portal-based environments experience with customer or self-service portals solid understanding of billing systems and service configurations familiarity with agile practice...
About the role we are seeking a detail-oriented business analyst to enhance our business voice (bv) portal, a central platform for customers, partners, and internal teams to manage telephony services, billing data, and account insights. you will gather requirements, support agile delivery, and improve user experience across the platform. ideal candidates will bring experience with customer portals, billing systems, and telecom service models, along with a strong grasp of agile methodologies. key responsibilities - collaborate with the product owner to manage and prioritize the product backlog. - write clear epics and user stories; participate in agile ceremonies. - gather and document requirements to improve portal functionality and ux. - coordinate with stakeholders and ui/ux teams to align business needs with development. - define workflows for service configuration, account management, and provisioning visibility. - ensure billing data (invoices, payments, usage) is accurate and user-friendly; support erp/tax/payment system integrations. - assist with uat, validate data flows and user journeys, and help resolve post-release issues. what you'll bring - strong analytical and problem-solving skills. - high attention to detail and ability to manage multiple workstreams. - collaborative mindset with a passion for improving user experience required: - 3+ years as a business or product analyst, preferably in telecom, saas, or portal-based environments. - experience with customer or self-service portals. - solid understanding of billing systems and service configurations...
Sangoma, a leader in business communications, is excited to open the position for a sr. mobile developer who is eager to contribute to the development of our mobile applications. with a focus on delivering reliable and integrated ucaas solutions, sangoma supports businesses with advanced communication technologies. we are looking for a passionate mobile developer to join our growing team and help implement innovative features within our mobile applications, designed to enhance user experience and support our clients' diverse communication needs. your role: collaborate with the development team to design, develop, and maintain mobile applications for both ios and android platforms. contribute to the full application lifecycle from concept to delivery. write clean, maintainable, and efficient code, following best practices. assist in debugging and troubleshooting issues in mobile applications. work closely with ui/ux designers to implement responsive and user-friendly interfaces. stay informed about mobile app development trends and technologies. participate in team meetings and contribute innovative ideas for application enhancements. requirements basic understanding of mobile development frameworks and languages such as react native, swift, or kotlin. familiarity with restful apis and integrating third-party libraries. knowledge of mobile app design principles and user interface guidelines. experience in version control systems (e.g., git) is a plus. strong problem-solving skills and a willingness to learn new technologies. good communication skills and the ability to work ...
Join to apply for the sr. mobile developer role at sangoma join to apply for the sr. mobile developer role at sangoma get ai-powered advice on this job and more exclusive features. senior mobile developer we are seeking a mobile developer with a strong technical background, specifically with 4+ years of experience in react native. the ideal candidate will have a deep understanding of software principles and experience working with restful apis. the successful candidate will have a proven track record of delivering high-quality mobile applications and will work well with a team to ensure project requirements are met. senior mobile developer we are seeking a mobile developer with a strong technical background, specifically with 4+ years of experience in react native. the ideal candidate will have a deep understanding of software principles and experience working with restful apis. the successful candidate will have a proven track record of delivering high-quality mobile applications and will work well with a team to ensure project requirements are met. your background: 4+ years of react native experience strong knowledge of software evaluation principles and practices experience with restful apis using json strong mobile development background strong knowledge of source control tools like git, subversion, etc.. ability to quickly learn new technologies swift/objective-c/java experience is a plus your role : as a key member of our technical team, you will be responsible for designing, implementing, and testing new mobile applications the s...
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