TECHNICAL CONSULTANT - EMPOWER USA & GLOBAL CUSTOMERS WITH INTELLIGENT DATA SECURITY SOLUTION - [Q-735]

**safetica**, a global leader in **intelligent data security,** protecting companies worldwide against data leaks and internal threats, is looking for a **technical consultant** to join our growing** customer support team in colombia**. our global customers and partners depend on our product to protect sensitive data wherever it’s used. occasionally, they need expert guidance to ensure their experience remains seamless and enjoyable - and that’s where we step in! if you’re seeking a role where your growth matches the rapid pace of company’s expansion, **join** a dynamic **customer support team in colombia**. **you’ll collaborate closely with our customer support team in europe (czech republic),** ensuring seamless global cooperation. plus, you’ll play **a key role in supporting the usa market**, helping us deliver top-notch service to our american customers. with opportunities for growth, you can specialize in areas such as project implementation, customer success management, troubleshooting and more. we have an amazing **office in bogotá**, and we’d **love** for **you to be there**! **being present helps** you **connect and collaborate** with your colleagues in person, which is something **we value**. **your responsibilities**: - solve products issues and requests raised by customers and partners. - deploy, manage, and analyze safetica’s solution to enhance product adoption, customer satisfaction, and meet customer needs. - provide training and share technical knowledge with customers and partners. - collaborate with internal departments like product managem...