**company overview**: rop st digitall is a growing full-service digital agency based in medellin, colombia. specializing in e-commerce, we work with clients from all over the world, and we're looking for talented marketers to join our team. we are seeking a creative and motivated social media assistant to join our marketing team. this role is pivotal in developing content for our clients across various social media platforms. **key responsibilities**: - plan, create, and edit compelling social media content, including photos, videos, reels, and carousels. - craft impactful copy for social media posts, ensuring alignment with client branding and messaging. - collaborate closely with the marketing team to plan and develop social media content that aligns with our clients' goals. - stay up-to-date with the latest social media trends and technologies. - respond promptly and engagingly to messages and comments on social media platforms when necessary. **requirements**: - proven experience in graphic design and video editing. - strong portfolio showcasing skills in creating social media content. - excellent written and verbal communication skills in english. - ability to work collaboratively in a team environment. - commitment to working in-office in medellin, colombia. **preferred qualifications**: - familiarity with the cultural nuances of english-speaking countries like the united states and australia. - experience in digital marketing or a related field. **how to apply**: please submit your resume and a portfolio of your work. we look forward to see...
We are a u.s. based company headquartered in the city of medellin and we are currently seeking a motivated professional with excel skills to join our team in our medellin office as a client success coordinator. if you are passionate about working with data, are detail-oriented, and are interested in learning more about the world of e-commerce, amazon, shopify and more, we invite you to be a part of our team! we are a growing company with a fun working environment and are seeking individuals who are interested in growing with a company, that work hard but also know how to help create a great working atmosphere! **responsibilities**: - manage and support all back office operations for designated clients - collaborate in the creation and updating of products on various e-commerce platforms including amazon and shopify - maintain a high level of accuracy in data management, customer service messaging, and product and purchase order creation - collaborate with other departments to ensure data integrity and product quality - proactively participate in identifying opportunities for improvement in client relations, purchase orders and product-related processes **requirements**: - fluent in english - ability to work in the company's medellin office - basic knowledge of microsoft excel - ability to work accurately and organized - ability to learn quickly and to adapt to new processes and technologies - attention to detail and a focus on the quality of work - effective communication and ability to work in a team - previous experience in similar roles is valued but...
Rop st digitall, una empresa líder en el campo de soluciones digitales, está en búsqueda de un talentoso y creativo diseñador gráfico inhouse para unirse a nuestro equipo. nos especializamos en proporcionar servicios digitales innovadores y de alta calidad a nuestros clientes, y buscamos a alguien con habilidades excepcionales de diseño para fortalecer nuestro equipo creativo. **responsabilidades**: crear y desarrollar campañas de correo electrónico efectivas. edición de fotografías y creación de anuncios tanto digitales como impresos. desarrollar gráficos para páginas web y materiales de marketing en la tienda. trabajar de la mano con nuestro equipo gráfico y otras áreas para alinear los objetivos de la empresa. producir contenido de alta calidad de manera rápida y eficiente. **requisitos**: competencia en inglés. título en diseño gráfico o experiência laboral equivalente. indispensable: portafolio que exhiba una variada gama de trabajos digitales e impresos. habilidad en la suite de adobe (photoshop, illustrator, indesign). experiência desarrollando gráficos para medios impresos y digitales. capacidad para mejorar e iterar gráficos existentes. habilidades de colaboración y capacidad para trabajar en un equipo. habilidad para producir contenido rápidamente, desde la concepción hasta la creación. comodidad y adaptabilidad en un entorno de ritmo rápido y en constante cambio. ser una persona altamente organizada y responsable. meticulosidad y alta atención al detalle. disponibilidad para trabajar de forma presencial en medellín. ¿por qué ...
**interested in working for a fun and exciting us startup?** as a customer service representative (csr), you will play a crucial role in ensuring our client's customers receive exceptional service and support. csrs are responsible for addressing customer inquiries, resolving issues, and maintaining a positive customer experience. **key responsibilities**: **issue resolution**: effectively resolve customer issues and concerns by providing accurate information, troubleshooting problems, and finding appropriate solutions. **product knowledge**: develop a deep understanding of our products or services to provide comprehensive assistance and educate customers on their features and benefits. **order processing**:assist customers with order placement, tracking, and modifications, ensuring a seamless and efficient purchasing experience. **problem solving**:analyze complex situations, identify root causes of issues, and implement timely solutions to meet customer needs. **communication**:maintain clear and professional communication with customers, both written and verbal, while ensuring empathy and understanding. **documentation**:accurately document customer interactions and details in the company's crm system for future reference and analysis. **feedback and improvement**:gather customer feedback and suggestions to help improve products, services, and overall customer satisfaction. **team collaboration**: collaborate with colleagues and cross-functional teams to ensure consistent and exceptional customer support. **qualifications**: - fluent in english - s...
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