Direct message the job poster from redvalley redvalley, the fastest-growing company, is seeking an experienced data scientist to join our team. you will develop and refine data related to our operations, aiming to minimize losses and showcase our ser...
**vip medical group, **one of our top experts in vein disease and pain management is looking for a **call center team lead** to join our marketing team! our **call center team lead** will work closely with each department’s team leads and supérvisors to ensure productivity and a comfortable environment. this person must work in-office and be present in the call center’s scheduled shift. **what you’ll do**: - delegating tasks - assisting the supervisor and manager - supporting the team and operations - reviewing kpis and providing feedback to maximum team performance - participating on the selection process of new patient coordinators along with the supervisor and manager - minimal training - supervising multiple growing departments - having critical conversations with team members for conflict resolution **what you’ll bring**: - c1 english level proficiency - bachelors degree or equivalent experience - 6 months of experience handling teams of 15+ people and in a customer service environment - experience and knowledge solving customer’s issues - punctuality, organization, initiative, time management and attention to detail **we offer you**: - opportunities to work in a fast-paced startup environment supportive of teamwork, ownership, and purpose. - flexible working environment (flexible working hours, working from our state-of-the-art office space in el poblado). - one-of-a-kind company values and teamwork culture as well as a meaningful mission and challenging work. - private health insurance for you plus a family member. - the opportunity to cr...
Direct message the job poster from redvalley redvalley , the fastest-growing company, is seeking an experienced data scientist to join our team. you will develop and refine data related to our operations, aiming to minimize losses and showcase our service value to clients. your expertise will turn big data into actionable insights, optimizing workflows and decision-making processes. what you'll do: 1. data analysis and modeling: build and maintain predictive models using machine learning to improve efficiency and risk assessment. 2. insight generation and reporting: analyze data to generate insights, create reports and visualizations for decision-making. 3. collaboration and strategy support: work with teams across the company to improve services and client experience. 4. data governance and ethics: ensure ethical use and security of customer data, adhering to standards. 5. innovation and research: apply new data science techniques to advance our mission. 6. ai integration: focus on ai, virtual assistants, workflow automation, analytics systems, and custom ai solutions. 7. stakeholder engagement: present data findings in a way that supports strategic and operational decisions. what you'll bring: 1. proficiency in english (b2 level). 2. 3+ years of experience as a data scientist, especially with ai integrations. 3. 2+ years of experience with scripting languages like python or r for data analysis and ai/ml modeling. 4. experience querying and preprocessing data from various databases using sql, nosql, etc. 5. experience working with structured, semi-struc...
Direct message the job poster from redvalleyredvalley, the fastest-growing company, is seeking an experienced data scientist to join our team. you will develop and refine data related to our operations, aiming to minimize losses and showcase our service value to clients. your expertise will turn big data into actionable insights, optimizing workflows and decision-making processes.what you'll do:data analysis and modeling: build and maintain predictive models using machine learning to improve efficiency and risk assessment.insight generation and reporting: analyze data to generate insights, create reports and visualizations for decision-making.collaboration and strategy support: work with teams across the company to improve services and client experience.data governance and ethics: ensure ethical use and security of customer data, adhering to standards.innovation and research: apply new data science techniques to advance our mission.ai integration: focus on ai, virtual assistants, workflow automation, analytics systems, and custom ai solutions.stakeholder engagement: present data findings in a way that supports strategic and operational decisions.what you'll bring:proficiency in english (b2 level).3+ years of experience as a data scientist, especially with ai integrations.2+ years of experience with scripting languages like python or r for data analysis and ai/ml modeling.experience querying and preprocessing data from various databases using sql, nosql, etc.experience working with structured, semi-structured, and unstructured data files.experience in banking or fintech data...
1 day ago be among the first 25 applicants direct message the job poster from redvalley redvalley , the fast-growing company in medellín, is looking for an architect who possesses not only technical expertise but also a strong design intuition, creativity, and a curiosity about technology. if you’re excited about staying ahead of the curve in both design and technology and want to work in a collaborative, innovative environment, we would love to hear from you. we have partnered with moya design partners , a leader in the architecture and design industry focused on creating sustainable, innovative, and visually impactful spaces. our projects span across architecture, urban design, interior design, and branding, always striving to elevate human experiences through creative design. we are seeking an architect with a strong design sensibility, a great eye for detail, and curiosity about emerging technologies to join our dynamic team. what you'll do - design leadership : lead and contribute to architectural design concepts, ensuring creative excellence and innovation throughout all phases of the design process. collaborate with other architects and designers to push the boundaries of design while ensuring functionality and sustainability. - advanced technical skills : utilize revit and rhino extensively for architectural modeling, drafting, and parametric design exploration. use enscape for real-time visualization and rendering. expertise with ai tools is also essential to streamline design processes and enhance creativity. - axonometric and diagrams : create clear, ...
**redvalley**, the coolest and fast-growing company, is looking for **customer service representatives **to join our medical, fitness and other verticals. this position is responsible for nurturing our different callers and provide a top notch customer service experience as required by each one of our clients. **empathy**, and **enthusiasm** are key! this is a full-time position, to work on-site at our offices in medellín, colombia. **what you'll do** - processing and verifying customers informationr. - coordinating and scheduling new customer appointments for multiple providers using a computerized scheduling system. - using multiple computer programs to validate verification. - creating new service accounts within scheduler. - obtaining necessary record information from referring providers to complete the new customers process. - working with different team members to implement a paperless workplace. - documenting work processes as required. - acting in a friendly manner toward all callers, family members, coworkers, and other internal or external customers. - maintaining confidentiality of information on customers. - performing other duties as assigned by the team leader/managers. **what you'll bring** - strong spoken and written english level (c1 or better) - 6 months of customer service experience. - basic typing and keyboarding skills. - strong oral and written communication skills. - ability to multi-task efficiently and effectively. - good interpersonal and organizational skills. - highly detail-oriented. **we offer you** - opportunities to...
**redvalley**, the fast-growing company in medellín, is looking for a talented, and strategic, **on-site insurance specialist** to join one of our healthcare divisions. you will be responsible for managing the insurance claims process, verifying patient benefits, and obtaining prior authorizations for medical procedures and treatments. your work will ensure that our patients receive the necessary care while maintaining compliance with insurance policies and maximizing reimbursement. we have partnered with one of the biggest **cardiovascular medicine and interventional cardiology** specialized clinics in florida that focus on providing top-notch experience to our patients with a definite empathetic approach and understanding of the situations they are going through. **what you'll do**: - engage in meaningful insurance discussions with clients - speak with patients virtually to explain the benefits of their coverage based on the treatment plan recommended - provide exceptional customer service and build strong patient relationships - review chart documentation to ensure the patient meets medical policy guidelines - prioritize incoming authorization requests according to the urgency and full cycle of referrals - obtain authorization via the payer website or by phone and follow up regularly on pending cases - initiate appeals for denied authorizations - respond to clinic questions regarding payer medical policy guidelines - contact patients to discuss authorization and insurance status - other duties as assigned, aligned with the job responsibilities **what you...
**redvalley**, the fast-growing company in medellín, we're on the lookout for a dynamic and forward-thinking **customer support** to join our exciting venture with **zivoe**. teaming up with a cutting-edge decentralized credit protocol, zivoe is at the forefront of transforming high-interest consumer lending on a global scale. with a noble mission to make affordable credit accessible to all, especially those overlooked by traditional banking systems, zivoe leverages the revolutionary potential of cryptocurrency and blockchain technology. be part of this groundbreaking movement and help shape a more inclusive financial landscape with us! **what you'll do** - assist with account-related issues such as balances, transactions, and settings adjustments. - ensure customers have a seamless experience navigating their accounts. - identify and escalate complex issues to relevant departments. - collaborate on problem-solving to address customer concerns efficiently. - collect customer feedback to improve service delivery. - maintain up-to-date knowledge base and training materials. **what you'll bring to the team** - strong spoken and written english c1+ - 1+ years of experience in customer service - experience in handling account-related inquiries, financial/collections, or app-related industries is preferred. - strong oral and written communication skills - ability to multi-task efficiently and effectively - highly detail-oriented. **we offer you** - opportunities to work in a fast-paced startup environment supportive of teamwork, ownership, and purpose. - flexi...
La compañía redvalley, líder en crecimiento y innovación en medellín, busca un agendador de citas bilingüe con experiencia previa en servicio al cliente y/o llamadas frías. el objetivo es incorporar a este talento como una pieza clave para el crecimiento y mantenimiento de nuestra cartera de clientes. responsabilidades familiarizarse con los detalles esenciales de nuestros productos y servicios para un desempeño eficiente. realizar y recibir llamadas a/de clientes potenciales utilizando las herramientas e información proporcionada por la empresa. aceptar llamadas de posibles clientes a medida que surjan. programar una consulta (appointment) entre el posible cliente y un representante de ventas. llevar un registro detallado de las llamadas, incluidas las que no fueron atendidas. intentar contactar a clientes potenciales con los que no ha podido contactar. informar al gerente de las quejas recurrentes relacionadas con el producto que ameriten atención. requisitos experiencia previa en cargos de servicio al cliente, cold calling, collections de 6 meses mínimo. inglés avanzado c1 (85% mínimo). orientación a los resultados y al cliente. excelentes habilidades verbales, escritas e interpersonales (en inglés). excelentes habilidades de escucha y atención al detalle. etiqueta telefónica excelente. persuasivo y colaborativo. tipo de puesto: tiempo completo....
1 day ago be among the first 25 applicants direct message the job poster from redvalley redvalley , the fast-growing company in medellín, is looking for an architect who possesses not only technical expertise but also a strong design intuition, creativity, and a curiosity about technology. if you’re excited about staying ahead of the curve in both design and technology and want to work in a collaborative, innovative environment, we would love to hear from you. we have partnered with moya design partners , a leader in the architecture and design industry focused on creating sustainable, innovative, and visually impactful spaces. our projects span across architecture, urban design, interior design, and branding, always striving to elevate human experiences through creative design. we are seeking an architect with a strong design sensibility, a great eye for detail, and curiosity about emerging technologies to join our dynamic team. what you'll do design leadership : lead and contribute to architectural design concepts, ensuring creative excellence and innovation throughout all phases of the design process. collaborate with other architects and designers to push the boundaries of design while ensuring functionality and sustainability. advanced technical skills : utilize revit and rhino extensively for architectural modeling, drafting, and parametric design exploration. use enscape for real-time visualization and rendering. expertise with ai tools is also essential to streamline design processes and enhance creativity. axonometric and diagrams : create clear, detailed, and effe...
1 day ago be among the first 25 applicants direct message the job poster from redvalley redvalley , the fast-growing company in medellín, is looking for an architect who possesses not only technical expertise but also a strong design intuition, creativity, and a curiosity about technology. if you’re excited about staying ahead of the curve in both design and technology and want to work in a collaborative, innovative environment, we would love to hear from you. we have partnered with moya design partners , a leader in the architecture and design industry focused on creating sustainable, innovative, and visually impactful spaces. our projects span across architecture, urban design, interior design, and branding, always striving to elevate human experiences through creative design. we are seeking an architect with a strong design sensibility, a great eye for detail, and curiosity about emerging technologies to join our dynamic team. what you'll do - design leadership : lead and contribute to architectural design concepts, ensuring creative excellence and innovation throughout all phases of the design process. collaborate with other architects and designers to push the boundaries of design while ensuring functionality and sustainability. - advanced technical skills : utilize revit and rhino extensively for architectural modeling, drafting, and parametric design exploration. use enscape for real-time visualization and rendering. expertise with ai tools is also essential to streamline design processes and enhance creativity. - axonometric and diagrams : create clear, ...
1 day ago be among the first 25 applicantsdirect message the job poster from redvalleyredvalley, the fast-growing company in medellín, is looking for an architect who possesses not only technical expertise but also a strong design intuition, creativity, and a curiosity about technology. if you’re excited about staying ahead of the curve in both design and technology and want to work in a collaborative, innovative environment, we would love to hear from you.we have partnered with moya design partners, a leader in the architecture and design industry focused on creating sustainable, innovative, and visually impactful spaces. our projects span across architecture, urban design, interior design, and branding, always striving to elevate human experiences through creative design. we are seeking an architect with a strong design sensibility, a great eye for detail, and curiosity about emerging technologies to join our dynamic team.what you'll dodesign leadership: lead and contribute to architectural design concepts, ensuring creative excellence and innovation throughout all phases of the design process. collaborate with other architects and designers to push the boundaries of design while ensuring functionality and sustainability.advanced technical skills: utilize revit and rhino extensively for architectural modeling, drafting, and parametric design exploration. use enscape for real-time visualization and rendering. expertise with ai tools is also essential to streamline design processes and enhance creativity.axonometric and diagrams: create clear, detailed, and effective axonom...
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