**RedValley**, the fast-growing company in **Medellin**, is looking for an experienced **Operations Manager **to join our team! Our **Operations Manager **will be responsible for interviewing, selecting, and hiring; training new and existing employees; planning, assigning, and directing work; authoring and discussing with employees performance appraisals; addressing employee performance and corrective action plans; employee motivation amongst other responsibilities to make sure every that aspect of the team is taken care of. **What You’ll Do**: - Manage Office inventory/invoices - Managing Office repairs - Facilitating Recruiting - Receiving and addressing general office concerns - Organizing cultural activities (monthly lunch, game nights, holiday party) - General Check-ins, discuss office/agent concerns with management to address proper plan of action - General office introduction for ALL New hires - VIP Video - Manage all callouts/PTO/latenesses - ensure supervisors are aware and coverage in place (coordinate with dept supervisor) - Monitoring timeliness, general behavior/conduct - report to HR and dept supervisor - Coordinating staff issues with supervisors and HR - Assist with new employees onboarding - Create a sustainable system for the Call Center - SOP **What You’ll Bring**: - C1 English level - Experience in leadership of groups of 30+ members - Overall leadership experience of 3+ years - Full knowledge in computers and software oriented - Ability to communicate effectively - Punctuality, organization, initiative, time management and attention to detail **We Offer You**: - Opportunities to work in a fast-paced startup environment supportive of teamwork, ownership, and purpose. - Flexible working environment (flexible working hours, working from our state-of-the-art office space in El Poblado). - One-of-a-kind company values and teamwork culture as well as a meaningful mission and challenging work. - Private health insurance for you plus a family member. - Special daily lunch discount with our associate restaurants around Mall La Frontera