ECOMMERCE CUSTOMER SERVICE AND SALES SUPPORT - LATAM [IHW433]

**ecommerce customer service and sales support - latam**: our client is a dynamic and fast-growing company specializing in multiple e-commerce brands. their mission is to provide exceptional order fulfillment for their customers. **responsibilities**: - provide excellent customer service to customers - resolve customer inquiries and complaints - answer questions about products and services - process orders and refunds - track orders and provide shipping updates - work with other team members to improve customer service qualifications: - 5-10 years of experience in a similar role - proven experience in e-commerce customer service and sales support - familiarity with platforms like amazon, walmart, ebay, faire, shopify, and magento. - excellent english communication skills, both written and verbal. - strong organizational and time-management skills. - ability to work independently and as part of a team - strong communication and interpersonal skills - ability to multitask and work under pressure. - detail-oriented with a commitment to accuracy. - proficient in google suite (google docs, sheets, gmail)....