**Ecommerce Customer Service and Sales Support - LATAM**: Our client is a dynamic and fast-growing company specializing in multiple e-commerce brands. Their mission is to provide exceptional order fulfillment for their customers. **Responsibilities**: - Provide excellent customer service to customers - Resolve customer inquiries and complaints - Answer questions about products and services - Process orders and refunds - Track orders and provide shipping updates - Work with other team members to improve customer service Qualifications: - 5-10 years of experience in a similar role - Proven experience in e-commerce customer service and sales support - Familiarity with platforms like Amazon, Walmart, eBay, Faire, Shopify, and Magento. - Excellent English communication skills, both written and verbal. - Strong organizational and time-management skills. - Ability to work independently and as part of a team - Strong communication and interpersonal skills - Ability to multitask and work under pressure. - Detail-oriented with a commitment to accuracy. - Proficient in Google Suite (Google Docs, Sheets, Gmail).