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TECH SUPPORT ENGINEER [P417]

Department : it department job location : cali city work time: permanent, full-time, 5 day work-week and according to business needs reports to: cio reference document: duties & responsibilities: responsibility: oversee and maintain computer hardware and software systems. they assist in resolving technical issues concerning customers' accounts or company software infrastructure. installing, maintaining and coordination of operating environments. managing of infrastructure (cloud services, vm systems vmware esxi 5 or above, aws - mainly ec2 linux instances and s3 storage (qnap) - antivirus and api backup systems) coordination of support vendor (help desk) pc maintenance, hardware, and software setup (anti-virus, office software) troubleshooting, and support (remote through teams, teamviewer or anydesk) monitoring these operating environments. responding effectively and speedily to any problems. ensuring operating environments stay safe and secure. updating any software and hardware where necessary. documenting all reported malfunctions and actions taken in response. equipment purchasing and specification recommendations manage and monitoring network systems (prtg or mrtg etc) troubleshooting network issues manage of web application firewall (apache mod_security) managing windows/linux platform **education**: - bachelor’s degree or above required job experience: - 3+ years of platform windows/linux management experience - 3+ years of manage of vendor services (help desk) skills & qualities: - windows server 2016 or above -...


IT PROGRAMMER (AP-189)

**responsibilities**: - php coding based on projects goals and functional requirements - prepares user documents regarding features - source code versioning using git - source code debugging and implementing fixes - bug tracking using bugzilla - develop in microsoft tools (power bi - power apps) and reporting services). - relational database models (mysql - sqlserver). - sql database administration **qualifications**: - bachelor’s degree in computer science, engineering, or a related science degree - 3+ years of php 5 and mysql development experience - 3+ years of microsoft tools development experience - good understanding of cross-browser compatibility and web standards. - work in linux & windows - jquery, css 3, html5 - php unit testing - microsoft tools (power bi - power apps) - reporting services - relational database models (mysql - sqlserver). - sql database administration - good command of english language...


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