Get ai-powered advice on this job and more exclusive features. parmac inc. is a managed services provider (msp) organization with over 25 years of experience delivering design & support to it infrastructure, both on-premise and in-cloud. our services include managing users, applications, workstations, servers, networks, security and redundancy. more on www.parmac.com. role description full-time, 8am-5pm (edt) mon-fri in-office position for candidates living in cali or bogota, colombia , with the option to work 1 day from home (remote). position entitles over-the-phone interaction with end users, stakeholders and service providers in the diagnosis, identification and troubleshooting of complex problems involving network infrastructure. excellent verbal communication in english is required as our users are 100% located in the usa . the hiring is for an indefinite term directly with our company, with all the benefits of law (in colombia) on the salary. experience required monitoring of network equipment via snmp/ssh with tools such as solarwinds, prtg, auvik, etc. project planning & execution involving migration of network technologies ipsec and ssl vpn protocols with radius (windows nps) and mfa sonicwall tz, nsa and sma firewalls cisco switching (layer 2 & 3). ubiquiti/unifi switches and wireless. backing up of equipment configuration external penetration testing & vulnerability assessment under some framework such as mitre att&ck, sans hmm or sabre. ssl and ipsec vpn troubleshooting. microsoft azure network monitoring and troubleshooting. monitor network performance and sec...
Direct message the job poster from parmac inc. it manager @ parmac inc. | business administration, management company description parmac inc. is an it company that manages your computers, servers, and complete network infrastructure for a fixed monthly fee, without any hidden costs or long-term contracts. we operate during nights and weekends, providing an all-inclusive service to ensure your it environment is always running smoothly. contact us at (305) 461-0797 to learn more about our services. role description this is a full-time, on-site role for an information technology support specialist located in cali, colombia. the it support specialist will be responsible for providing technical support, troubleshooting, and help desk support. this role includes installing, configuring, and maintaining desktop computers and other it equipment. you will be expected to ensure network infrastructure is functioning efficiently and assist with any it-related issues that arise. qualifications technical support and troubleshooting skills experience with desktop computers and information technology skills in help desk support excellent problem-solving and communication skills ability to work independently and in a team experience in managing network infrastructure is a plus bachelor's degree in information technology, computer science, or a related field is preferred seniority level seniority level entry level employment type employment type full-time job function job function information technology industries it services and it consulting referrals increase your chances of intervie...
Cree una alerta de empleo y reciba nuevas ofertas que se adaptan a su perfil desde más de 2550 sitios web de empleo