INSIDE SALES / CUSTOMER EXPERIENCE JCQ845

**job title: customer experience representative** **mission**: working to find solutions for customers in all situations, ensuring they don't leave without a solution. providing the best possible experience while supporting our fsr's in maintaining, expanding, and gaining new business. **outcomes**: calls: receive 10-15% of all inbound calls a day and leave key information as notes on each call. sales channel: pick up at least 5 requests a day during the first three months and progress to 8-10+ requests per day. quotes/orders: write and/or process 6-8 quotes/orders per day from any source during the first three months and progress to 12-15 quotes/orders per day. follow-ups: maintain the customer up to date on their orders by keeping track of their ooq and/or tickets. sops: follow the established processes and reach out for help and/or guidance when a situation falls outside the sop. if you embody these qualities and are ready to contribute to a dynamic and customer-focused team, we encourage you to apply. join us in delivering exceptional experiences while achieving ambitious business goals. **schedule: 8am to 4:30 pm pst** **salary**: $4.40 hr starting, upon 4 weeks of successfully completing training and a 3 month trial period salary will raised to $6 hr pay: $15,634 - $23,450 per hour expected hours: 40 per week application question(s): - are you available to work monday to friday, from 8 am to 4:30 pm pst, at an hourly rate of $4.40? **experience**: - customer service: 2 years (required)...