(O-881) | REMOTE SERVICE COORDINATOR ROLE - PAID IN USD

**why monte cristo ironworks?** monte cristo ironworks is a family-owned company that’s been crafting high-quality steel doors in oklahoma for over 18 years. we believe in delivering unique craftsmanship and exceptional customer service. if you’re looking for a role where your work matters and you can grow with a company that values you, this is the place for you. we don’t micromanage. we trust you to get things done and provide real opportunities for growth and development. **role responsibilities** as our service coordinator, you’ll be responsible for: - **managing scheduling** to keep our service teams on time and organized. - **communicating with customers** to confirm appointments, provide updates, and address any questions or concerns. - **resolving scheduling conflicts** and ensuring the service team operates efficiently. - **maintaining organized records** of service calls, invoices, and payments. - **ensuring customer satisfaction** by providing timely updates and addressing any issues promptly. - **collaborating with leadership** to reduce stress and streamline day-to-day operations. - **proactively identifying issues** and solving them before they escalate. - **delivering a seamless service experience** for both customers and the internal team. **who we’re looking for** you’re a perfect fit for this role if you: - **keep things organized** like a pro, even when there’s a lot going on. - **communicate confidently and professionally in english**, handling customer and team interactions with ease. - **build strong relationships** and have the ...