CUSTOMER SUCCESS OFFICER

Join to apply for the customer success officer role at koltiva join to apply for the customer success officer role at koltiva at koltiva, we embodied honest, open, and upfront communication. we always seek and continuously improve existing tech solutions while focusing on our business users. here, delivering value and making an impact on our customers while insisting on great standards are what we are aiming for. who is the koltiva customer success officer customer success officer is responsible to implement sales initiatives, to meet and exceed revenue targets, ensure excellent service standards, maintain customer satisfaction across all our web and mobile applications, onboard new clients, support users, and manage small-scale projects what are the key responsibilities of the customer success officer sales and business development implement end-to-end sales processes in colombia, including leads generation, prospecting, negotiation, closing deals, contracting, and client onboarding, with a focus on business development. drive adoption and usage of new products and features, actively engaging in business development by ensuring clients utilize the full suite of offerings. customer relationship become the client’s day-to-day strategic advisor who understands their business challenges and can communicate the positive business outcomes of working with koltiva. assist customers and users with their questions, inquiries, and complaints through emails, calls, and other communication channels. account and portofolio management manage customer account portfolio, understanding usag...