As an operations coordinator, you will manage various aspects of our operations. your primary focus will be ordering supplies, overseeing the production process, handling labels, and managing e-commerce orders, marketplaces, and wholesale channels. your role is crucial in ensuring smooth operations and exceptional customer satisfaction. key responsibilities: - ordering supplies and production management: * source and order raw materials and supplies necessary for product production. - coordinate with suppliers to ensure timely delivery and quality of materials. - manage inventory levels to prevent shortages. - packaging management: * coordinate the ordering, printing, and shipping of product labels. - ensure all labeling complies with regulatory standards and brand guidelines. - manage packaging materials and ensure products are properly packed for shipment. - e-commerce order management: * process and fulfill e-commerce orders in a timely and accurate manner. - monitor and manage orders from e-commerce. - handle customer inquiries and resolve any issues related to orders. - marketplace and wholesale channel management: * manage listings and inventory on online marketplaces (faire, unfi, amerisource, amazon, walmart, etc). - develop and maintain relationships with wholesale partners. - process and fulfill wholesale orders, ensuring timely delivery. - monitor marketplace performance and suggest improvements. - general administrative support: * perform various administrative tasks to support daily operations. - maintain accurate records of orders, inventory, and shipments...
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